Hotel Tiempo3.0 out of 5.0
Recent guest reviews
1. Helpful, friendly, English speaking staff. 2. Free shuttle bus from hotel to Naples centre in the evenings. Would have been helpful if this also ran during the day as hotel was 6 kms from centre. Starting evening service an hour earlier, at 7pm, would enable earlier access to centre hotels for dinner. After a day site seeing we needed an earlier dinner. 3. Single beds narrow for adults, more suitable for children. 4. No restuarant - could use sister hotel next door but food there unimpressive and restuarant overwhelmed by many coach parties. 5. Free, on site car parking excellent facility. 6. No local shops and surrounding area run-down. Would not walk around this area at night eg prostitutes working down street. 7. Would be helpful if hotel info in room included more information about location of local facilites and how to access them. 8. Hotel tours expensive, especially for couples who could not share price with larger groups. 9. Air conditioning ineffective - could not cool room below 23 degrees.
The hotel was clean and the staff helpful, had to change rooms but they sorted it out very well, had two days with the tour guide who operates from the hotel they were amazing, the shuttle bus on the evening is excellent just a shame nothing available in the day, the metro station is about ten minutes walk but I didn’t feel confident to try this and the area is so so bad, couldn’t find any local bars or restaurants. I cannot express enough about how bad the area really is and a taxi just to outskirts of town is 15-20 euros. Had a fab time tho it was definitely an experience.
We went to this hotel for a trip to Naples. Ok hotel, small rooms but all right.Bad dirty neighbourhood but trainstation 5 minutes away. But unfortunateley when we came back from a day in town we realized that a bottle of wine we bought in the city was suddenly gone from the room. Staff did not care at all, not even a apology for the fact that something like that happened :-) had to pay an amount for the citytax, when i paid it staff suddenly came up with another amount which we had to pay as well... never mind, we had a fun trip.
This is the worst hotel we have ever stayed in. Don’t be swayed by the pictures and talk of the lovely gardens etc as often these belong to the sister hotel, where you won’t stay, but will continually be told that you can use their facilities. The first room we were put in was appalling, marks all over the walls, the hardest bed you have ever slept in, a shower where hardly any water came out of, a falling to bits wardrobe, it was terrible. After some argument with reception they agreed that we could move rooms, but unfortunately not hotels! The first day the breakfast was a disaster, even both coffee machines were broken, but this did improve the next day, however if you want anything topped up etc you have to ask. The staff are nice and work hard, however the manager is hopeless, he wouldn’t offer us any compensation or even a bottle of wine. Now onto the worst bit, what the website doesn’t tell you is that the hotel is in a very poor run down area, it’s absolutely filthy and unsafe to walk around in and the nearest station takes you around ten minutes to walk to, and that’s without negotiating traffic and getting across roads. The whole place is dreadful, you wouldn’t wish even your worst enemy to stay there. Don’t go!
As other reviewers have indicated, this is a lovely, clean hotel with extremely helpful staff; the drawback is the area. Also we were very disappointed not to have tea/coffee making facilities in the room - we asked and was told it was not possible. There was a hair-dryer in the bathroom. The little bar in the same courtyard seemed to close at 7pm each night but was very handy for coffee in the early evening. We used the local metro for getting around (about a ten minutes' walk from the hotel - single journeys from about 1 euro 20 and an all-day ticket was 4 euros 50) and we also hired a car with driver to take us to Mount Vesuvius and Herculaneum - facilitated by the hotel. There is an excellent steak restaurant across the road, which like the hotel seems to be in the wrong part of town!
Nice stay at the Hotel Tiempo. The staff was extremely helpful in arranging all the activities that we were interested in while visiting Naples. Although the hotel is not located in the central part of the city, it was still very close and extremely easy and affordable for transport there and other points of interest. The hotel was clean, comfortable and affordable. I would definitely stay at this hotel again and highly recommend it to others as well.
When I booked our hotels, I wasn't sure what we would see when we arrived. We were quite nervous driving towards this hotel. When we walked in, we were very pleasantly surprised and enjoyed our time at the hotel. The city of Naples is NOT a nice place. The city government should be ashamed, as it's a very dirty and non-kept city. We have done nothing but tell all our friends and family what a wonderful trip we had, however how we will never go to Naples by choice again.
Lovely hotel, great breakfast, very clean, cute little terrace and nice rooms however, the surrounding area is the worst we've stayed in! It's run down, there's literally nothing there and despite being close to the metro, the trains are not frequent and you don't feel safe coming back late. Had to rate poor due to the slum it's in the middle of!
The hotel itself is fine. Clean, fairly modern, quiet. But its location is awful, in a very run-down 'dodgy' part of Naples where we felt decidedly unsafe just walking up the road. However, biggest criticism was with the 'sister' hotel Margis next door. This supposed 4 star hotel has a restaurant which those staying at the Tiempo can also use. The service here was appalling, we waited a long time to be served (only to be told we had to wait for a table) then waited and had to ask to get a drink. When the drinks finally arrived the waitress spilt one of the drinks over our table...no hint of an apology, she just turned around and went and got another one whilst we tried to salvage our phones, wallets, etc. Finally we got sat down and waited another half an hour to be served. Only to be told that what we wanted was off the menu so had to choose items we didn't really want. And it's not cheap. But in such a seedy area we were not prepared to go off in search of an alternative ! All in all it made us feel we will not be returning to Naples and certainly not to this hotel. A real shame as our stays in Pisa, Florence, Siena and Rome on this holiday have been really good and this was our final stop.
All of the staff were all so super friendly and very helpful. They were happy to print out my boarding passes and give directions to train and metro stops. Our room was a good size and very bright. The shuttle to the centre was very useful, but does get busy. The breakfast was plentiful (the bacon bread is very tasty) but the meat products tasted very cheap, so I tended to avoid those after the first day. I liked the eco-ness of the hotel. The electrics turned off when the card wasn't in the reader and the toilet paper was recycled. Regarding the location, it was a bit depressing, it is in a more industrial, out of town area and you should perhaps keep your wits around you. However using the hotel as a base is fine as the metro is 5 mins down the road and public transport is cheap. The machines however will not always give you the option to travel to where you want to, it does not matter, buy a standard ticket from the machine to anywhere and it will give you 90 mins of travel on the metro. (We saw this stump other Italian visitors, it was not just us) But if you buy a single ticket, it will just give you one that one journey. Do not forget to validate your ticket. Regarding the little station down the road for pompeii, there is no ticket machine there. You have to buy your ticket from the tobacconist before you go. There is a shop opposite the hotel selling baby things. they also sell cold bottled water, beer and bagged snacks, great for taking upto the roof terrace and enjoying Grumbles were that the bar closed too early so no time for a night cap and our TV kept losing it's picture
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Cathedral of Naples is within 2 miles (3 km) of Hotel Tiempo while other popular attractions such as Santa Chiara are within 3 miles (5 km). This 3-star hotel has 70 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Naples and also close to Castel Nuovo and National Archaeological Museum.
Free buffet breakfast is served each morning from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
Hotel Tiempo's 70 soundproofed rooms provide safes, phones, and desks. 22-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets.
Hotel Tiempo offers a fitness center, a rooftop terrace, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for EUR 20 per vehicle one way. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include a meeting room, laundry facilities, and a garden.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 658 reviews