Hotel Tiempo3.0 out of 5.0
Recent guest reviews
When I booked our hotels, I wasn't sure what we would see when we arrived. We were quite nervous driving towards this hotel. When we walked in, we were very pleasantly surprised and enjoyed our time at the hotel. The city of Naples is NOT a nice place. The city government should be ashamed, as it's a very dirty and non-kept city. We have done nothing but tell all our friends and family what a wonderful trip we had, however how we will never go to Naples by choice again.
Lovely hotel, great breakfast, very clean, cute little terrace and nice rooms however, the surrounding area is the worst we've stayed in! It's run down, there's literally nothing there and despite being close to the metro, the trains are not frequent and you don't feel safe coming back late. Had to rate poor due to the slum it's in the middle of!
The hotel itself is fine. Clean, fairly modern, quiet. But its location is awful, in a very run-down 'dodgy' part of Naples where we felt decidedly unsafe just walking up the road. However, biggest criticism was with the 'sister' hotel Margis next door. This supposed 4 star hotel has a restaurant which those staying at the Tiempo can also use. The service here was appalling, we waited a long time to be served (only to be told we had to wait for a table) then waited and had to ask to get a drink. When the drinks finally arrived the waitress spilt one of the drinks over our table...no hint of an apology, she just turned around and went and got another one whilst we tried to salvage our phones, wallets, etc. Finally we got sat down and waited another half an hour to be served. Only to be told that what we wanted was off the menu so had to choose items we didn't really want. And it's not cheap. But in such a seedy area we were not prepared to go off in search of an alternative ! All in all it made us feel we will not be returning to Naples and certainly not to this hotel. A real shame as our stays in Pisa, Florence, Siena and Rome on this holiday have been really good and this was our final stop.
All of the staff were all so super friendly and very helpful. They were happy to print out my boarding passes and give directions to train and metro stops. Our room was a good size and very bright. The shuttle to the centre was very useful, but does get busy. The breakfast was plentiful (the bacon bread is very tasty) but the meat products tasted very cheap, so I tended to avoid those after the first day. I liked the eco-ness of the hotel. The electrics turned off when the card wasn't in the reader and the toilet paper was recycled. Regarding the location, it was a bit depressing, it is in a more industrial, out of town area and you should perhaps keep your wits around you. However using the hotel as a base is fine as the metro is 5 mins down the road and public transport is cheap. The machines however will not always give you the option to travel to where you want to, it does not matter, buy a standard ticket from the machine to anywhere and it will give you 90 mins of travel on the metro. (We saw this stump other Italian visitors, it was not just us) But if you buy a single ticket, it will just give you one that one journey. Do not forget to validate your ticket. Regarding the little station down the road for pompeii, there is no ticket machine there. You have to buy your ticket from the tobacconist before you go. There is a shop opposite the hotel selling baby things. they also sell cold bottled water, beer and bagged snacks, great for taking upto the roof terrace and enjoying Grumbles were that the bar closed too early so no time for a night cap and our TV kept losing it's picture
This is a clean and friendly hotel. The staff were very warm on arrival and have lots of information regarding getting around Naples as well as information about safety and the transport, which was unexpected. The view on the balcony & around the hotel is not appealing (see photos). There is a free car park for those who drive & the main gates shut late at night, providing the much needed security. You will still need to pay the "town tax", which was €2 per person, per night. They included this in our credit card to our surprise, as all our other hotels wanted this in cash - so be warned. The breakfast is very good with a selection of traditional Italian style buffet. 30 minutes walk or a 15 mins bus ride would get you near the Naples Central Station town district with ample restaurants and amenities. Do bear in mind that this hotel is situated in the most derelict part of the city & is wildly known as the old city. We didn't feel anything for our safety but I would still keep my wits about. We have only given Very Good due to the location of the hotel but otherwise, this hotel deserves best praises for cleanliness, customer service & facilities.
Nice hotel.. good breakfast, friendly staff. Plenty of secure parking Used it to stay close to the airport at the beginning and end of our trip. Sadly the local area is very run down and doesn't feel safe. Fine if you are driving and only want to get your head down for the night close to the airport.
We stayed two nights, because of the major road works in Naples the hotel was a little tricky to find, even with Satan!!, it is situated on the outskirts of the city in an industrial shipping area and the main entrance is found on a back street. Having said that, there was a pleasant courtyard upon entering the main entrance, the staff were very helpful, polite and efficient. The bedrooms need a little bit of an upgrade starting to look aged, having said that they were clean and fresh towel and toiletries every day. There is free parking opposite on the grounds of there sister hotel, where there is a small bar the bill being added to your room. The breakfast was okay simple but reasonable. Very few restaurants nearby need to travel into the city. Shuttle bus is a help but remember where to get picked up from.
If you stay here, don't walk from the train station at night! We definitely did not feel safe unfortunately. The hotel itself was a great crash pad as we took the train to Pompeii for the day! The breakfast was good enough. The highlight for us was the staff who were kind and helpful (a big change after coming from Rome!).
Good quality hotel - nice rooms and helpful staff. Breakfast is reasonable - limited choice, but enough Secure free parking next to the Hotel. 5 minute walk to a metro station to take you into Naples, or about a 15-20 minute walk into the City. Useful roof terrace, although a shame that the views are only inland. 4 star sister hotel next door (shares car park) which I think you can use the small gym in Shuttle bus into Naples in the evening - useful, but it can get full so make sure you arrive early to get a space Some reviews criticise the location, but we didn't find it a problem. It is on the city outskirts in a more commercial/industrial area but it was a quite location and seemed safe.
As soon as we walked out of the train station, my husband and I wanted to turn around, buy a ticket, and get out of there. The area is filthy. We walked 1 1/2 miles from the train station to the hotel and the closer we got, the more we wanted to leave. We rolled our luggage over litter, broken glass bottles, and used condoms. We didn't see a building that wasn't marked with graffiti. The staff was friendly and the breakfast was ok. That's about it. My husband had mentioned, when making the reservations, that is was our anniversary. Well, unlike the hotel photos, the room we were given was disgusting. The bedspread looked like it had never been washed, the bed was as hard as a brick, there were shoe prints all over the walls, and some holes on the walls had been sloppily patched. The view from our window was of another building rooftop littered with trash and empty bottles. The bathroom was tiny and we weren't even provided with shampoo, which is typical in hotels. We didn't feel safe as we walked to the metro and ended up back at the hotel and calling a cab. Car alarms were going off throughout the night. The hotel is gated and has cameras, which tells me there's a reason that's needed. We came to Naples to hike Mt. Vesuvius and see the ruins of Pompeii. That part was nice, but we would never return to this city or hotel ever again.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 638 reviews