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Hotel Art Resort Galleria Umberto

4.0 out of 5.0

Recent guest reviews

Our last couple of nights in Naples were spent at this great little hotel. The hotel is 'embedded' in the Galleria Umberto, a beautiful mall in Naples near the waterfront. The mall is art nouveau style, with a huge arched window ceiling. There aren't too many shops in the mall, and it can be challenging to find the elevator to get to the hotel, but once you know where it is, it's very convenient. The rooms were old-school Italian luxurious, with velvet curtains, and big bed with a huge headboard, and marble bathroom - plenty of space. We had a lovely little balcony with wrought iron chairs & table, looking out on the alleyways of Naples. The hotel is quiet, and offers a nice breakfast - from the breakfast room you can look out the windows to the mall, an impressive view. There is a teensy elevator to get up to the hotel a few floors above the mall, but there is a huge staircase that can be used to walk down. This hotel is very close to everything Naples - the opera house is across the street, a huge big piazza with the regal cathedral and city buildings, shopping on the main street, and lots of coffee shops to just sit and enjoy the passers-by. This is a very nice hotel, and the location is ideal.

We stayed here for 2 nights . It’s a nice hotel in a good position. The lift is inconvenient as you have to get coins.Being on the 4th floor it’s not always easy to walk after a day of sightseeing. The staff all but one girl were very helpful. I think if I visited again I would choose a hotel on the coastline.

Just come back from a short stay in Naples, the hotel was central and a stones throw from the bay, It was clean and all the shower etc was in good working order. The breakfast was just fine with plenty of variety. Only tea bags in the room and no milk sachets, so if you like black tea you're in luck.Only thing I was annoyed about was the tourist tax the hotel charges on behalf of the Government it's not alot but there are no notices about it. Although I have been to Italy before, some time ago, this was a new one to me,I expect many people know this ,but for those who don't it would be wise to find out how much it is as they varey from town to town. We went late October and the weather was great , clear skies and about 24 c . Not noisy at night but couldn't say what it might be in summer. Shops and restaurants for everyone, glorious food to be had. Whilst there, we visited Pompeii . We had a guide which was very good but rather a large group. I would, if visiting there again, go to the reception at the entrance and down load an app which you can listen to in your own time. Mt Vesuveus is a must. A trip by taxi or coach to fairly near the summit and then walk the rest. Takes about 30 mins if you are in reasonable health! The view of Naples bay and the Island of Capri was beautiful.

My wife and I stayed at the Galleria Umberto in mid-September and loved it. The hotel is located in galleria or enclosed mall much like other old Victorian Arcades we have seen in England. The reception and rooms are on the 4th floor (?) and there is an elevator. The decor is "old world" elegant and our room was a good size with windows overlooking the interior of the galleria. We arrived very late our first night and the reception called us at 10 a.m. to ensure we did not miss breakfast, which offered a good variety of good and warm food. The staff were efficient and friendly, and the common areas had nice little touches like a balcony for coffee overlooking the galleria and there was a constant supply of small pastries available. One of the interesting “quirks” of the hotel was the galleria itself. Due to the density of Naples and lack of parks and open spaces, during the day the galleria was busy with a cafe, post office (convenient for using an ATM) and shops that gave it a lively atmosphere and in the early evening there were young children playing football and other games, although it was never a problem for noise later in the evening. The central location was good for connections on the Metro and the airport bus and a short walk to the ferry terminal. Overall, Galleria Umberto is a very classy boutique hotel.

We stayed just one night on the way back from costiera amalfitana . Art hotel is located on two top floors in galleria Uberto in center of the town and in commercial streets. Access is through an ancient elevator took us 20’ to bring us at reception . Room was “cold” decorated and not comfort at all. Classic decorating would be fine but this was not stylish at all. Bed is hard and there’s totally luck of sound insulation . We heart children playing soccer midnight in galleria and the dishes being washed early in the morning. You can’t sleep decently

Tucked away in the corner of the galleria, the 10-cent lift takes you up through a series of ornate floors before opening into the air-conditioned lobby of the hotel where you will be warmly welcomed by the staff (who will even give you a 10-cent coin for the lift if you’re too tight to use your own). Our room was spacious, the 4 poster bed comfy and had everything we needed. There was some noise from the kids playing football until about 11pm but it’s a lively bustling city. Throughout the decor is sumptuous and tastefully gaudy. Breakfast has many options and service with a smile. Highly recommend this jewel in an otherwise grotty city

We stayed for one night after our Sorrento break en route back to Naples airport. The hotel is inside a luxurious shopping centre and is in a fabulous setting. The staff were freindly and the breakfast very good. The room was of a good size and well presented. The only concern was the walls seemed quite thin as we heard guests next door at night.

We came to this hotel on a friend's recommendation. Still not sure how this is a four star review. Service was excellent but the room was subpar. Rock-hard bed and flat pillows were provided. But the worst part was we had a room facing into the galleria and there were football matches being played until after 1am on the galleria floor. They were very loud and obviously no security to kick them out.

The Galleria Umberto I was being renovated and there was scaffolding all over the outside and inside, but still open for business and quite attractive. Hidden in one corner was the elevator and spiral staircase to the upper floors that hold the Hotel Art Resort. Super service, comfortable rooms and public spaces and a seriously eclectic mix of art throughout. The bed and pillows were great, the bathroom was good, with a long and deep whirlpool tub. The breakfast spread was first rate and did I mention the service? Can't bag on the location either, right where it needed to be for us. First rate stay, well worth the price.

Very reasonable 4 star. I highly recommend this place. Its very renaissance. Also its on the second floor and has very thick walls, very quiet. Also theres a bakery called la nababeria downstairs on the outside north side of building thats served me the best pastries and confections ive ever experienced. Like the best in italy if not the world. And its low $.

Galleria Umberto I 83 Naples NA

Hotel highlights

  • Steps from Galleria Umberto and Teatro di San Carlo
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Historical Center, Hotel Art Resort Galleria Umberto is next to popular attractions like Galleria Umberto and Teatro di San Carlo. This 16-room, 4-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Castel Nuovo and Royal Palace are a short walk from the hotel, which is in the historical district.


Start your day off right with a free continental breakfast. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


The 16 rooms are soundproofed and have an array of amenities, including minibars, free newspapers, and safes. LCD TVs come with digital channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Desks are also included.

Property features

Guests of Hotel Art Resort Galleria Umberto enjoy access to free WiFi in public areas, a meeting room, and coffee in a common area. If you drive, self parking is EUR 20.00 per day, or you can take advantage of the airport shuttle (available on request) for EUR 35 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Deluxe Room

Full 1 | Sleeps 2

Double Room (Prestige)

Full 1 | Sleeps 2

Superior Triple Room, 1 Bedroom

Twin 3 | Full 1 | Sleeps 3

Junior Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 490 reviews