Hotel Art Resort Galleria Umberto4.0 out of 5.0
Recent guest reviews
Very nice boutique hotel very conveniently located near Piazza Plebiscito and the waterfront. Very flexible- we were able to add a third person to our room at short notice.
This hotel was perfect for our one-night stay June 2017. Hotel is convenient to the dock where the Sorrento and Capri High Speed ferries dock (1/2 mile, 0.9km). We took a cab, but should have walked. Rooms are located on the third and fourth floor inside the Galleria Umberto. The Galleria Umberto, a beautifully designed mall, is clean and safe. Some rooms face the internal mall area. The internal mall is a pretty view, but can be noisy as the kids and crowds eat at the McDonald’s until midnight. Waiting room is ornate and interesting. We liked the art in both of our rooms, along with the 20-foot ceiling. Bathrooms were very modern. The bed style looks old, but the beds are new. Breakfast was included with our room. Small, average breakfast selection. Staff was very friendly. They booked our fixed rate cab to the airport. They readied our room 30 minutes early upon arrival. Great place where you can walk one block, head up via Toledo or head one block in the other direction and arrive at the Piazza del Plebiscito or Castel Nuovo.
Excellent experience, staff was friendly, accommodating, and helpful. Hotel room was comfortable and clean. Access to sites and places to visit was convenient. Hotel signage was a little difficult to find from exterior of Galleria. Place a locator sign exterior of galleria would have been helpful to me. Elevator experience was new to me, pay to go up lift. Overall, the room was very comfy, clean, and restful.
The hotel is a bargain, clean, with a staff that is very friendly and accompanying. The hotel is on the fifth floor of the Galleria Umberto. The Galleria is under renovation, so things are a little upset. The entrance to the actual hotel is inside the Galleria and is hard to find. We walked about 2 blocks with our bags trying to find the entrance. There is a lift to get to the fifth floor, it cost 10 cents. I'm on the fence about recommending it. No lobby, no bar, no restaurant, I missed those amenities.
This was a very nice hotel with beautiful views, all the way up, good breakfast in the morning and a friendly staff. We also enjoyed shopping in the gallery. If I ever visit Naples, I'll stay in this hotel again. Very pleasant memories...
They did not give us our room until 6:30 after letting another client keep the room late. Their excuse was that someone was sick but we had conflicting excuses. Was handled very poorly by the staff!
A bit hard to find and nearly impossible to stop a car to unload, but once inside the Galleria and after being given 10 cents by an attendant to operate the old fashioned elevator, it was quite charming. The staff is VERY helpful and the room was charming and comfortable. When we left to go to the airport, the front desk called a cab and one of the staff went down with us to help with the luggage and to ensure the taxi driver would give us the "flat rate" to the airport. On the evening that we stayed there was a happy hour at 7 pm with free "bubbly", great pastries and finger food. The morning breakfast was quite extensive and tasty. The. Art throughout including in our room was attractive . Location, across from the opera, and right on Via Toledo was excellent for shopping and people watching, and the Galleria is an architectural marvel. We would go back!
The architecture of the building that houses this hotel is amazing. When the taxi dropped us off that the entrance, we would've never guessed there was a hotel inside. The hotel is tucked away on the 4th floor in one corner of the building, requiring either taking the stairs or very old-looking elevator. We very much enjoyed our stay, if for no other reason than it wasn't the typical hotel / hotel room.
- Steps from Galleria Umberto and Teatro di San Carlo
- Free continental breakfast
- Free WiFi in rooms and public areas
Located in Historical Center, Hotel Art Resort Galleria Umberto is next to popular attractions like Galleria Umberto and Teatro di San Carlo. This 16-room, 4-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Castel Nuovo and Royal Palace are a short walk from the hotel, which is in the historical district.
Start your day off right with a free continental breakfast. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
The 16 rooms are soundproofed and have an array of amenities, including minibars, free newspapers, and safes. LCD TVs come with digital channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Desks are also included.
Guests of Hotel Art Resort Galleria Umberto enjoy access to free WiFi in public areas, a meeting room, and coffee in a common area. If you drive, self parking is EUR 20.00 per day, or you can take advantage of the airport shuttle (available on request) for EUR 35 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.