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Charter Club of Naples Bay by Diamond Resorts

3.0 out of 5.0

Recent guest reviews

Charter Club has one of the best locations in Naples. We're owners and come here every year. It's always great to be back but Diamond Resorts who manage the site are not customer friendly and don't seem to reward the loyalty we have shown this site through difficult times.

Great location, beautiful accommodations. Walking or biking distance to beach,downtown, Tin City. Free access to all you need-bikes, beach chairs, towels, grill supplies...Definately an A+! My only wish was that the Tiki Hut had some real food.

Charter Club is a timeshare property in an amazing location and with excellent staff. I mention timeshare only because it is NOT a full service hotel -- no daily cleaning service for instance. BUT, each unit has two bedrooms, two baths, a full kitchen, a wonderful lanai and strong wifi signal. The property overlooks Naples Bay and has a nice pool with ample space for lounging. plus there is a tiki bar. 10th street and 10th ave right in old Naples means that 5th Avenue shops and restaurants are within easy walking distance. The 3rd street shopping area is also quite close. So I will mention the couple of quibbles: there is no elevator, so second and third floor units require some hauling of luggage and groceries. The second bedroom is a bit small, but adequate; the bathrooms are both a bit small too. Let me get back to the good stuff. The front desk staff do require special mention. they are friendly, attentive, and informative. Available to guests are Bicycles, beach chairs, and a grilling area. Rick runs the ticki bar and offers dolphin tours and sightseeing boat rides. On balance, this is a family friendly resort that works just as well for couples. we look forward to returning every year.

We love this spot! As friends for over 30 years, we plan a get a way to the Charter Club every year. The setting is beautiful and it’s an easy walk to restaurants, shops, and the beach. It’s really perfect. The staff, especially Jillian and Isiah are so nice and helpful in making our stay a great one. We are already thinking about next year’s trip.

This is a timeshare location on Naples Bay. Close walking distance to 5th Avenue and 3rd Street and Tin City. One mile walk to the Naples Pier. 2 bedroom, 2 bath. Laundry inside unit. Kitchen, Dining, Living Room. Approximately 1200 sq feet.

On the positive side, the location of this "resort" is good. It's within walking distance of downtown/beach/city dock. The unit we stayed in had a nice sized kitchen and a comfortable living room and large lanai. The master bedroom/bathroom was nicely decorated. However, there were several small negative issues that led to an overall underwhelming stay. We knew from reading other reviews that there are no elevators on the property so we requested (and received) a first floor unit. The view from our unit/building was of the neighboring park's busy parking lot and a small water view beyond that. We did not know that there is no daily maid service and they require you to take your own trash to the dumpsters before leaving. They charge a resort fee of ~$15/per day. The parking by the units is parallel spots, there are some normal spots at the end of the property. The tiki bar is open depending on if a bartender shows up to work or not & the weather. A local tour boat captain was acting as bartender for part of our stay because the bartender didn't show, and then there was a young lady who had just started. They were able to pour beer and wine, but anything more complex was beyond their combined skill set. Off brand alcohol was charged at premium prices. The second bedroom does not have an ensuite bathroom, which is probably fine for parents traveling with their young children, but it's not great for two adult couples since the secondary bedroom/bathroom hallway is directly next to the kitchen. The air conditioner was completely iced over when we arrived and never worked properly. The washer turned our load of whites pink. There were multiple trash bags in the front lawn almost daily. Lastly, the property was directly under the flight path for the Naples airport. During some parts of the day planes were landing over us every 2 minutes.

Well situated river front holiday property. Small Tiki bar and reception. No other facilities or activities offered. No lifts to the top floor apartments only stairs to levels 2 and 3. Lovely pool and view. Walking distance to local town, bars, restaurant, trolley bus route and museums etc. A little noisy at times because of airstrip nearby and this resort sits under the flight path. CAUTION when booking - I believe that this resort was badly hit by the 2017 Hurricanes. Refurbishment underway.

We have been visiting the Charter Club for many years but had not stayed here for quite some time before this trip. It is probably even better than the last time we stayed in 2008! We checked in late and the phone process to do this is very simple. Rooms are very comfortable 2 bed condo type accommodation. They have kept them updated and they have everything you need to be self sufficient. The initial supply of coffee and detergent is a nice touch. Pool area and the views of Naples Bay are great and all the equipment rental from bikes to beach chairs makes this a great place from where to explore Olde Naples.

We booked the resort through RCI. Although we were originally told that the RCI agent spoke to the resort and there was a first floor available, when speaking to the actual resort, found that this was not guaranteed. Since my mother would absolutely not be able to walk the stairs, we spoke to the manager. He was able to assure me that they could end up accommodating us. After our one week stay, i was so thrilled that this ended up working out. These condos were amazing. We did not want for anything. The two bedroom, two bath condo was extremely roomy. Even though it was just the two of us, a few more people would have fit as well. There was dish soap, and dishwasher soap, coffee filters, tea bags and even salt and pepper.Don't forget to turn on the ice maker! The beds were very comfortable, a king in one room and two twins in the other room. Although it did not really mind it, I would be amiss to not include the frequency of planes going over the resort. This is obviously in the flight path of Naples airport, mostly small private planes and larger charters. If you are seeking complete quite, then you may not like this. But as I said, I did not mind this. The resort is central to the beach, shopping and restaurants and walking or bike riding distance to most. Very disappointing though, that a very wealthy town like Naples has pay to park spaces on the blocks bordering the beach accesses. Seriously Naples, with the plethora of million dollar houses in the area, they should be able to afford to forego this (sorry for this opinion inserted). I will definitely recommend this resort to others. The staff was pleasant, and the happy hour drinks at the tiki bar are a plus. Wifi, bike use, beach chair use etc is included in the $14 a day amenity fee so I will say no to free wifi in my comments.

We have been owners at Charter Club for many years, so we have come to expect a very high standard. We are not disappointed. Everything from the quality of the apartment and the maintenance of the property is first class. The staff are friendly and helpful.

1000 10th Ave S Naples FL

Hotel highlights

  • Close to Naples Pier
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Old Naples, Charter Club of Naples Bay by Diamond Resorts is within a 10-minute walk of popular sights such as Heritage Trail Museum and Cambier Park. This 3-star condo property has 33 rooms and welcomes guests with a restaurant, a marina, and an outdoor pool. On the waterfront, it's also near Naples Pier and Naples Zoo at Caribbean Gardens.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

The 33 air-conditioned condos feature kitchens, 2 bathrooms, and lanais. There's space to spread out with 2 bedrooms, living rooms, and dining areas. Guests can expect free WiFi and TVs with cable channels and DVD players. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include washers/dryers, sofa beds, and coffee makers. Weekly housekeeping is available.


Property features

Guests of Charter Club of Naples Bay by Diamond Resorts enjoy a marina, an outdoor pool, and a children's pool. If you drive, put free parking to good use. Front-desk staff can assist with concierge services and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 168 reviews