Courtyard By Marriott Nanaimo

3.0 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Reception
Lobby
Lobby
Daily cooked-to-order breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot Tub

Explore the area

View in a map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Place, Nanaimo Museum
    ‪2 min walk‬
  • Place, Bastion
    ‪3 min walk‬
  • Place, Old City Quarter
    ‪6 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(40 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(43 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Nanaimo

Courtyard By Marriott Nanaimo places you next to Vancouver Island Military Museum and Casino Nanaimo. This 3-star hotel welcomes guests with 172 rooms and conveniences like an indoor pool, free in-room WiFi, and a hot tub.

What's nearby

  • Casino Nanaimo - 1 min walk - 0.0 miles
  • Nanaimo Museum - 2 min walk - 0.1 miles
  • Bastion - 3 min walk - 0.2 miles
  • Old City Quarter - 6 min walk - 0.4 miles
  • Vancouver Island University - 3 min drive - 1.5 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 1 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Red’s Bakery - ‬2 min walk
  • ‪Luna - ‬4 min walk
  • ‪The Vault - ‬3 min walk
  • ‪Brix & Mortar - ‬3 min walk

About this property

Courtyard By Marriott Nanaimo

Art Deco hotel with a 24-hour front desk and a coffee shop
Built in 2023, the brand new Courtyard By Marriott Nanaimo features an indoor pool, free WiFi in public areas, and a hot tub. Self parking is offered for CAD 9 per day. The 24-hour front desk has staff always at the ready. Additional amenities include express check-in, laundry facilities, and a vending machine.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available once per stay.
An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 9 per day)
  • Covered self parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults, and CAD 8 to 15 for children
  • Covered self parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a deadbolt lock.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Frequently asked questions

Is a free cancellation option available at Courtyard By Marriott Nanaimo?

Courtyard By Marriott Nanaimo offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see close to Courtyard By Marriott Nanaimo?

This hotel is located in Nanaimo, just steps from Casino Nanaimo and Nanaimo Museum, and within a short walk of Bastion. You'll also find Old City Quarter and Vancouver Island Military Museum less than a mile away.

Is there parking available at Courtyard By Marriott Nanaimo?

Yes, covered parking is offered for CAD 9 per day.

Does Courtyard By Marriott Nanaimo feature a casino at the property?

No, Courtyard By Marriott Nanaimo doesn't have a casino.

Is there an indoor pool at Courtyard By Marriott Nanaimo?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Courtyard By Marriott Nanaimo?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Courtyard By Marriott Nanaimo?

Yes, guests can enjoy a spa tub at this hotel.

Does Courtyard By Marriott Nanaimo have a restaurant that serves breakfast?

Yes, Courtyard By Marriott Nanaimo serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Courtyard By Marriott Nanaimo allow pets to stay free of charge?

No, pets aren't allowed at Courtyard By Marriott Nanaimo though service animals are welcome.

Are there connecting rooms at Courtyard By Marriott Nanaimo?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Courtyard By Marriott Nanaimo?

The closest major airport to Courtyard By Marriott Nanaimo is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is within a mile. Another top airport is Nanaimo, BC (YCD), which is located 8.7 mi away (13-minute drive).

Can I book a room with a balcony at Courtyard By Marriott Nanaimo?

No, at Courtyard By Marriott Nanaimo, there aren't any guestrooms that list a balcony.

Reviews

Courtyard By Marriott Nanaimo Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 791 out of 1131 reviews
Rating 8 - Good. 213 out of 1131 reviews
Rating 6 - Okay. 65 out of 1131 reviews
Rating 4 - Poor. 24 out of 1131 reviews
Rating 2 - Terrible. 38 out of 1131 reviews

Reviews

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept really well in a super comfy king-sized bed. The room was ultra clean, quiet, and I liked the ease of manipulating the room temperature and the hassle-free tv/ streaming options. I loved the ultra-modern huge bathroom, with an extra-large shower and full amenities. The only thing I didn't like was the fact there was no real cream or milk for my tea/coffe (just the horrible chemical-tasting non-dairy creamer one associates with cheap motels) adn no brown sugar. I did ask for some cream at the restaurant, and a lovely lady was kind enough to give me a few creamers for my coffee. When I made the same request the next day for a drop of milk for my tea, I was told I had to purchase a full carton of milk from the fridge. (almost $5). All I needed was a few drops for my morning cup of tea! Also, I was a little shocked to have to pay almost FOUR DOLLARS for a small pkt of Sunchips. They are approx. $1.28 in convenience/grocery stores. Seems like a bit of an excessive mark-up!. I would have put them back but I'd already munched on a couple! Apart from this, overall a great stay at a lovely hotel. Thanks to the friendly and helpful staff. (Apart from the guy who charged me for the carton of milk! Ha ha).
Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It was a great location and easy to walk around. The Bistro had excellent food and staff. However, I was very disappointed in the cleaning of the room. I had to make requests for cleaning if my room and getting towels and garbage removed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Yoshiaki

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel - sleek, excellent design, well thought out stylish rooms and public spaces. Couldn’t hope for a better location in downtown Nanaimo. Highly recommend!!!!
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Henry, Courtenay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Modern & clean. Great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Franco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Hotel is in a great location and is very new. We were able to check in before noon which was a bonus. Highly recommend
Stayed 1 night in Sep 2025

8/10 Good

Henry

A little shabby Tight space in rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 3 nights in Sep 2025

10/10 Excellent

Michiko

Stayed 1 night in Sep 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, room comfort

Not what was I was expecting from the Marriott!

Check in was good although there was some confusion as to where I needed to park my car! Our broken toilet was fixed right away. The room itself was great! And that bathroom? Can I take it home? We decided to go to the restaurant for dinner as we didn’t wan’t to drive! We entered the restaurant area and were a little confused by the decor and the fact that there was no staff! The fellow at the desk went out front to get the server! We had observed the same thing earlier in the day with a different server! Service was good after that! The menu and the food was extremely underwhelming especially given we were on Vancouver Island! Sad fish with fries & coleslaw. In my opinion the fish was cooked from frozen and over cooked two symmetrical pieces of fish! My spouse’s sandwich which was a BLT with chicken and avocado was on plain white bread and was below standard! Guess why we were the only ones in the house! Not a single local! Can I provide assistance to the great Marriott Hotel chain as to how to run a Marriott restaurant in a seafood area. Let me know! Loved the room!
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stolen gold ear rings.

The cleaning crew stole my gold native spoon ear rings. I had them under the tv and when I was packing my stuff up just bf I walked out the door to check out. I thought I can't forget to lack my ear rings. I was waiting on my son to come out of the bathroom so I can get my Jewlery bag and shampoo bag. Needless to say I packed up my bag forgot my earrings on the counter. Went back an hour later to claim them and all of a sudden no one seen them, found them. We waited for the front desk to locate them Fir well over an hour. No apology, no, can I take your number ill call you if they are found. They were unapologetic and said nope can't find them. Cleaning crew are not honest.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua, North Vancouver

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and great pool
Stayed 4 nights in Aug 2025

10/10 Excellent

sheyda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the only issue was paying for parking on our pocket.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

6/10 Okay

marie

Stayed 4 nights in Jul 2025

6/10 Okay

Deedrah

Liked: Cleanliness, staff & service, property conditions & facilities
Non
Stayed 1 night in Aug 2025

10/10 Excellent

Philomena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay.
Stayed 1 night in Jul 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
I was told that my room would be cleaned after 2 days. It was not. It was never touched the time that I was there. The homeless and druggies were a little to close to this property. It became a little loud
Stayed 4 nights in Aug 2025

10/10 Excellent

Stacey

Stayed 4 nights in Aug 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are comfortable and very clean. I hope to stay there next time.
Stayed 2 nights in Aug 2025