Kenya Comfort Hotel1.5 out of 5.0
Recent guest reviews
I stayed here the end of January, between safaris. The staff were excellent and very helpful, even the cleaning lady....front desk staff, dinning room staff . We did upgrade to a superior room ...which was much better with my bad knee! Location was perfect close to a grocery store, too. Wifi in lobby!
My wife and I stayed there the night of the 1st and 2nd February I saw the advert in the magazine of a domestic airline Fly 540 which we used to fly from Eldoret to Nairobi Like most hotels in Nairobi the decor was a little dated but very very clean airy and well organised. We were met by a porter who took our bags to the room and we were checked in very efficiently. The room was clean and the bedding was crisp and there were clean towels for the shower. I do not remember if the room had a bath. The bed was big enough for both of us I am 6'3 and she is 5'9. The mattress was on the firm side but I didnt mind. There was a mosquito net to protect us from the mosquitoes. The hotel has a pool and the windows which were of the sliding type opened fully like patio doors and I could look out over the tranquil pool and garden. Something you would never get that in England. The second night we got back to the hotel late and my wife having had a little too much too drink threw her weight around complaining to the reception manager who was called Fred I think felt a bit intimidated, about the bed being too hard. I felt really embarrassed and told Fred not to worry but he insisted that we get another room. The manager moved us to the suite and our bags were moved by the staff . The suit had a very large bedroom, a fully fitted kitchen a lounge and a bathroom with shower and bath and a separate toilet and hand basin. I requested a wake up call at 4am which I got and requested breakfast as I was leaving Nairobi for London via Johannesburg and Capetown. I received a fully cooked English breakfast and lots of fresh fruit juice and avocado juice. Something I had never had before. The only issue I had was that next to the hotel is a bar which had loud African music till 1am but it didnt trouble me too much. I shall definitely stay there again when I go to Nairobi.
We only wanted a bed for the night and that is what we got. A typical low cost African hotel which our daughter had booked in advance of our trip from UK. Not a place where one would want to linger although nothing wrong from the security side
The location is excellent for walking around: bars, restaurant, markets, shopping. This is a safe area. The staff is excellent. I had a single room. The down in the single room is the bathroom: - washing basin just behind the door that blocks the door half way. As the door open to the inside. - toilet is on the left side, behind the door when you open it. - the shower is on the right side, so you have to go to the shower side, close the door, to be able to use the toilet. - washing basin is tiny. - the net is too small. For the rest the hotel is very good. I'll definitely go back there if I ever go back to Kenya. And I want to go back 😘
We stayed here for the first two nights of our Kenya/Tanzania adventure. I wasn't sure what to expect when we checked in but the room was actually really nice. Huge comfy bed, nice and cool, toilet roll in the bathroom - win. The room large too and had a kitchen area to the front. Unlike most of the hotels we stayed in during the rest of our trip, the bathroom had warm water. The hotel has a nice pool with cozy seating areas around it. You get service from the restaurant out there too which was lovely after a long morning exploring. Breakfast is served at the restaurant and is probably the best we had on this holiday as it had a lot of choice. The restaurant itself has a nice big menu and loads of veggie options - just don't expect quick service :)
It was our third stay there and, like before, Kenya Comfort provided all it promised all along: a perfect place in the very centre of Nairobi to spend a night before your safari. However this time we were offered a choice of three rooms, which was a very nice touch. I would like to highly recommend dinner on the balcony that you must climb over a windowsill to reach which in itself is enough of an adventure that you will cherish for the years to come. Will the Management please note that this is NOT a complaint, this feature is unique and should be regarded as an additional attraction. Just make sure you book a room at the back, as the rooms overlooking the busy street may be bit too noisy. The hotel is literally 2 minutes away from both Moi Ave. and Kenyatta Ave., next to Jamie Mosque which makes its location perfect for a walk in the heart of Nairobi.
This is well placed within the central business district so you can find your way using known streets. The Standard rooms were clean and the staff very welcoming and helpful. That 24 hour restaurant and WiFi were a plus. Although the WiFi connection was a bit unstable. We would have loved for the lift to be in service, but we got in some good exercise going up those stairs. I would also have appreciated being told about the special rates for East Africans rather than being told about only the highest rates which are quoted in US Dollars when I first made inquiries. In fact because of the high prices I almost changed my mind about staying there. Appreciated the security to the rooms and the presence of security guards at the entrance and door to the rooms. Centrally located and ideal for those of us who only visit Nairobi after years.
The hotel is very clean. It is also very secure with security guards on stand by 24hrs. The staff is friendly and helpful. The location is central and 2mns away from riverside shuttles going to Arusha and Moshi. The food is good and at a good price. The only downside is that it is located in a very noisy area of town and I didn't sleep very well for the 3 nights I was there.
We stayed here for two nights prior to going to Tanzania. The location is very central and located very close to where the shuttle buses are to take you to Moshi/Arusha. The hotel seemed very secure with guards that let you into to hotel and then into each of the floors- this was both good and concerning for us. The hotel is also really close to a grocery store which was nice. The room is very simple and bare. I didn't think the room was particularly clean either. There are only 2 electrical outlets and the bathroom is very small. But the hot shower worked and the Internet worked. We didn't hear much street noise but we stayed here during a weekday. The breakfast was decent but don't eat the fruit!! My husband had diarrhea after eating the papaya.
I found this hotel via the website and two of us stayed here while on a business trip. I spend several nights at this hotel on two different occasions. My room was comfortable away from home. The hotel was very clean and has the most friendly people you can meet working there.. the Manager a mr martini I think was his name was very helpful to use. he organized airport transfer via email and I was skeptical because my collegue did not received an email with confirmation of airport shuttle so she was forced to use the airport taxi cab, I asked for late check out because I was tired and the staff was very accommodation. they allowed me to sleep in. the second time I stayed at the back of the hotel and it was very quiet at night after the ghetto business in the back closed. In the morning you can hear music from the business behind but that was okay. The breakfast was very good. they have good coffee and a selection of tea. Kenya tea with milk. the breakfast buffee was very good.and overall the food was good. but the service was terrible something to be desired if you order alacarte. they are very slow and you have to keep waiting as asking when it will be erady. the manager checked on us when he noticed we were unhappy and he tried to push for out food to come out fast. I recommend the pepper steak for dinner it was good.oh I forgot and asked for sunny side up/easy over eggs. I have to explain to the cook what I wanted. that was a laughing moment. the hotel has an arrangement with a taxi company marble taxi which is a plus. but you can get cheaper rates outside the gate or calling uber. the hotel is in a very safe place and the police station is not far from the hotel which is a plus in Kenya. A short walk to town if you like walking. For comfort the wifi was excellent. they even gave me a cord to use in the room. They have a safe not sure how reliable because my friends jammed to open but the manager helped him out. they also have a very clean pool to relax in. Overall I will highly recommend this place and I will definitely visit again. thanks to all the staff especially the manager martini for organizing good team.
Kenya Comfort Hotel places you next to Jeevanjee Gardens and within a 5-minute walk of City Market. This 92-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a conference center. University of Nairobi and Teleposta Towers are also a short walk from this Nairobi hotel.
Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds at the onsite restaurant or 2 coffee shops/cafés.
Kenya Comfort Hotel's 92 rooms provide free minibar items, coffee makers, and free bottled water. Guests can expect to find free WiFi and flat-screen TVs with digital channels. Phones, desks, and free toiletries are other standard amenities.
Guests of Kenya Comfort Hotel enjoy a sauna, free WiFi in public areas, and 2 meeting rooms. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a conference center and laundry facilities.
Reviews from Trip Advisor
42% of guests recommend this hotelTotal of 208 reviews