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Recent guest reviews

Excellent staff and facility

Clean, good breakfast. No concierge to help with bags

The front desk staff are very forgetful - I had to request assistance with the room safe more than 4 times! They clearly do not jot anything down. They are however, very polite and ready to give direction and support on immediate issues.

Very friendly staff and a great breakfast. Tour operators pick you up right from the hotel to see the sights of Nairobi.

Amazing hotel. Totally worth the experience. Close to the central business district.

Really nice hotel and location is close to alot of restaurants.

I had a great stay at the Ibis Styles. The staff are amazing and the facilities are great. A home away from home.

Great hotel with amazing service. Ideal place to stay when visiting the city.

Nice location, nice breakfast. Overall a good experience.

Rhapta Road Nairobi

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free secured self parking
  • Onsite dining
  • Spa

Located in Westlands within 2 miles (3 km) of Nairobi National Museum, ibis Styles Nairobi Westlands is within a few miles (5 km) of other popular sights such as Uhuru Park. This 280-room, 3.5-star hotel has 2 restaurants along with conveniences like a full-service spa and free in-room WiFi.


Dining

Enjoy dining at Utamu Restaurant, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes and desks are other standard amenities.


Property features

Built in 2016, the brand new ibis Styles Nairobi Westlands features a full-service spa, a nightclub, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle one way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and a business center.

Room options

Double Room, 1 Double Bed (Trendy)

1 Double Bed | Sleeps 2

Standard Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Standard Room, Multiple Beds

1 Double Bed and 1 Twin Bed | Sleeps 3

Room, 2 Twin Beds (Trendy)

2 Twin Beds | Sleeps 2

Guest reviews for ibis Styles Nairobi Westlands

Everyone (9) Couples (1)
5
Everyone

Excellent staff and facility

By on Jan 23, 2023

4
Partner Couples

Clean, good breakfast. No concierge to help with bags

By on Apr 18, 2022

Review comment responded on Apr 29, 2022

Dear Angelica, Thank you for the feedback and your patronage at ibis styles. We have shared the same with the management team in regards to the concierge service. Kind Regards

3
Everyone

By on Mar 21, 2022

Review comment responded on Aug 21, 2022

Dear Christina,Thank you for your patronage at ibis styles, we were delighted to have hosted you and to learn that you had a great time with us.We wish to know on the areas that we need to improve so that we can make your stay comfortable to rate us at 5We look forward to hosting you back soon.Kind Regards

5
Business Business

The front desk staff are very forgetful - I had to request assistance with the room safe more than 4 times! They clearly do not jot anything down. They are however, very polite and ready to give direction and support on immediate issues.

By , from Lusaka on Feb 29, 2020

Review comment responded on Mar 2, 2020

Thank you for the kind feedback and useful comments that will lead to our further growth. I will ensure further training is done to enhance our guest interactions more positively. your kind review is well received with many thanks.

4
Everyone

By on Jan 2, 2020

Review comment responded on Jan 3, 2020

Thank you for choosing ibis Styles Westlands for your stay requirements in Nairobi, my team and I are very pleased to have received your rating.

5
Everyone

Very friendly staff and a great breakfast. Tour operators pick you up right from the hotel to see the sights of Nairobi.

By on Oct 16, 2019

Review comment responded on Oct 16, 2019

I am very pleased that we provided you a modern and stylish stay at ibis Westlands. Wishing you an enjoyable and awesome future experience during the rest of your stay in Magical Kenya.

4
Everyone

By on Jul 17, 2019

Review comment responded on Jul 17, 2019

My team and I are very grateful that you selected ibis Styles Westlands as your preferred accommodation partner thank you for rating your stay. We hope to make you feel welcome in the world of Accor hotels again for your next travel stay.

5
Business Business

Amazing hotel. Totally worth the experience. Close to the central business district.

By on Jun 30, 2019

Review comment responded on Jun 30, 2019

Thank you for the Amazing rating our team are delighted that you found our friendly rates and the location of ibis Styles matched with your requirements while in Nairobi.

5
Everyone

Really nice hotel and location is close to alot of restaurants.

By on Jan 5, 2019

Review comment responded on Jan 7, 2019

Thank you so much for rating and providing my rock-star team with your kind comments. We are all pleased you found our location to your liking. We hope to welcome you back soon.

5
Everyone

I had a great stay at the Ibis Styles. The staff are amazing and the facilities are great. A home away from home.

By on Sep 29, 2018

Review comment responded on Oct 13, 2018

Thank you Sammy we are pleased to have provided you a home away from home feel for your recent stay, we are most grateful you left a review. We all hope to welcome you back to ibis Styles Nairobi again soon.

ibis Styles Nairobi Westlands

Rhapta Road, Nairobi, 00800
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