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Hotel Kokusai 21 Nagano

3.5 star property

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Photo gallery for Hotel Kokusai 21 Nagano

Interior
Chapel
Lobby
Outdoor wedding area
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Agata 576, Nagano, Nagano-ken, 380-0838
  • Place, Kitano Cultural Center
    ‪4 min walk‬
  • Place, Zenko-ji Temple
    ‪14 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪17 min walk‬

Room options

View all photos for Single Room, Non-Smoking, South Wing

Single Room, Non-Smoking, South Wing | Premium bedding, desk, soundproofing, free WiFi

Single Room, Non-Smoking, South Wing

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Non-Smoking, South Wing

Premium bedding, desk, soundproofing, free WiFi

Double Room, Non-Smoking, South Wing

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking, South Wing

Premium bedding, desk, soundproofing, free WiFi

Twin Room, Non-Smoking, South Wing

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Nagano

Located in Minaminagano, Hotel Kokusai 21 Nagano is within a 10-minute stroll of sights such as Gondo Shopping Street and Kitano Cultural Center. This 3.5-star hotel has 148 guestrooms and offers conveniences like 4 restaurants, free in-room WiFi, and a conference center.

What's nearby

  • Kitano Cultural Center - 4 min walk - 0.3 miles
  • Japanese Traditional Paper Museum - 7 min walk - 0.4 miles
  • Nio-mon Gate - 11 min walk - 0.6 miles
  • Zenko-ji Temple - 14 min walk - 0.8 miles
  • Nagano Prefectural Shinano Art Museum - 17 min walk - 0.9 miles

Getting around

  • Nagano (QNG) - 16 min walk
  • Nagano Station - 16 min walk

Restaurants

  • ‪花梨 - ‬2 min walk
  • ‪長野県庁食堂 - ‬7 min walk
  • ‪とんこつラーメン 博多屋台 - ‬7 min walk
  • ‪手打ちそば屋 かんだた - ‬8 min walk
  • ‪つかさ - ‬2 min walk

About this property

Hotel Kokusai 21 Nagano

Guests of Hotel Kokusai 21 Nagano enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Self parking is available for JPY 1000 per stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a microwave in a common area, laundry facilities, and a hair salon.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Bathrooms offer free toiletries and slippers, and beds sport premium bedding. Electric kettles and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (JPY 1,000 per stay; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,200 per person
  • 4 restaurants
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Uncovered self parking fee: JPY 1000 per stay (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Kokusai 21
Kokusai 21
Kokusai 21 Hotel
Kokusai 21 Hotel Nagano
Kokusai 21 Nagano
Hotel Kokusai 21 Nagano
Hotel Kokusai 21 Nagano Hotel
Hotel Kokusai 21 Nagano Nagano
Hotel Kokusai 21 Nagano Hotel Nagano

Frequently asked questions

Is free cancellation available at Hotel Kokusai 21 Nagano?

Hotel Kokusai 21 Nagano offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What can I see near Hotel Kokusai 21 Nagano?

This hotel is situated in Minaminagano within a 10-minute walk of Kitano Cultural Center, Japanese Traditional Paper Museum, and Gondo Shopping Street. You'll also find Nagano Prefectural Shinano Art Museum and Aqua Wing Arena within a short drive.

Is there parking available at Hotel Kokusai 21 Nagano?

Yes, uncovered parking is offered for JPY 1,000 per stay with in/out privileges. Though parking is limited, electric car charging is also available.

Does Hotel Kokusai 21 Nagano have a casino?

No, Hotel Kokusai 21 Nagano doesn't have a casino.

Will I find an indoor pool at Hotel Kokusai 21 Nagano?

No, there is no indoor pool at this hotel.

Is Hotel Kokusai 21 Nagano good for couples?

Amenities that appeal to couples at this hotel include premium bedding, free Internet access, and slippers.

Are there hot tubs at Hotel Kokusai 21 Nagano?

No, there isn't a spa tub at this hotel.

Does Hotel Kokusai 21 Nagano feature a restaurant that includes a breakfast menu?

Yes, Hotel Kokusai 21 Nagano has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Kokusai 21 Nagano allow pets to stay for free?

No, pets aren't allowed at Hotel Kokusai 21 Nagano though service animals are welcome.

Does Hotel Kokusai 21 Nagano have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Kokusai 21 Nagano?

No, at Hotel Kokusai 21 Nagano, there aren't any guestrooms that list a balcony.

Does Hotel Kokusai 21 Nagano have a wedding venue on site?

Take advantage of the wedding venue at Hotel Kokusai 21 Nagano if you plan to say "I do" during your trip.

Hotel Kokusai 21 Nagano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 252 reviews
Rating 8 - Good. 96 out of 252 reviews
Rating 6 - Okay. 19 out of 252 reviews
Rating 4 - Poor. 6 out of 252 reviews
Rating 2 - Terrible. 3 out of 252 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities
yes
Stayed 2 nights in Nov 2025

4/10 Poor

Chris

Stayed 2 nights in Oct 2025

8/10 Good

Kar

Stayed 2 nights in Oct 2025

10/10 Excellent

Alaura

Liked: Cleanliness, property conditions & facilities
My family and I really enjoyed our stay at Hotel Kokusai 21. It's a nice and big hotel and the staff were all very kind. The rooms were spacious and clean. They also offer a breakfast buffet for a fee and it's really amazing. It's not easy to find a place to eat in the morning, so having a breakfast buffet in the hotel was really great and convenient. I definitely recommend staying here if you are in Nagano.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk staff. They were patient in answering our questions about shuttle and train schedules. Our baggage was waiting in our room using a transfer service. Our room was spacious, clean and very comfortable. I highly recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, convenient location, helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For North American travellers, this hotel is much better than its rating on this site. My partner and I were in an executive level suite and I suspect that it was used for VIPs during the 1998 Olympics. Very spacious, comfortable, soaker tub and separate shower. Walking distance to restaurants, 5 minute drive to Nagano station (hotel offers free shuttle), and close to Zenkoji (temple). Beautiful property, excellent staff. Highly recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Rosy

Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah, Whangarei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two adults two teens stayed in a Quad room (2 singles 2 rollaway beds) in Jan 2025 for 5 nights and separate corner sofa. The hotel is huge with different wings so need to get your bearings. Nagano was our base for day trips to snow monkeys, Matsumoto, and to ski. The hotel is older (winter Olympics HQ) but was generally well maintained. Front desk staff were amazing, they had limited English but used a translator, and so friendly every time we passed and so helpful booking restaurants and forwarding luggage (note cash only and this hotel will only forward to a hotel, not the airport). We had breakfast every day which was compact but tasty (Nagano apple juice and apple jam are delicious). We had Italian in the hotel our first night, it was ok and convenient. The top floor bar had a pretty night view, fixed price for a small but well stocked self serve bar and packaged snacks. The hotel free shuttle to/from the station is convenient, but for early or late trips we just got a taxi for Y1,000. Ten minutes pleasant walk to the shopping street leading to the temple. There are only two washing machines and dryers in the hotel so they got very busy but were really useful (coins required, no coin machine but desk staff happy to change). I was initially unsure about this hotel and staying 5 nights but we really enjoyed it and would happily go back.
Stayed 5 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and efficient at check in and check out.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary-Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 1 km from railway station so walkable. Room spacious and well equipped.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
traditional. staff very helpful and friendly. great accommodation and facilities. handy to all the main shopping areas and transport.
Stayed 2 nights in Feb 2025

10/10 Excellent

Renato

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet. Shuttle bus for convenience. Staff was very accommodating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the 8 th floor is wonderful. You can watch the snow cats grooming the ski areas at night
Stayed 6 nights in Feb 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst "4 star" hotels I've ever stayed at. Bad: far from station, horrible beds, dirty, outdated, filthy laundry room with only 2 machines Good: the common areas look nice?
Stayed 3 nights in Feb 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Big and clean room

We booked a studio suite room and the room was huge. Big vanity top with big shower area with a TV facing the bath tub so you can watch TV while you soak in the tub. Location is about 15mins walk from the shopping street and train station. Had an unpleasant encounter with a front desk lady staff when we requested for an hour extension to the check out time. I totally understand if it is their hotel's policy that no extension is allowed but it was the way she replied which I feel it's abit hostile. This same staff also doesn't greet hotel guest and we noticed she will avoid eye contact with guests. On the other hand, another lady front desk staff was very helpful when we enquired about a day trip and she ran after us as we were walking away after she realized she gave us the wrong info. The male front desk staff was also very polite and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location

Nice hotel. Good location, lots to see in the area. Spacious room, cleaned daily. Very good amenities.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gennadi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, all facilities and friedly staff. T It takes about 21 min to walk to the hotel from Nagano station, which we did few times. But there is also free shuttle bus, which runs regularly and trip takes 8 min. Great hotel to explore Nagano and surrounding areas
Stayed 2 nights in Jan 2025

6/10 Okay

Bria W

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great town. Great hotel with spacious room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Danielle

Liked: Staff & service, property conditions & facilities
Nice hotel with a frequent bus shuttle to the station and temple
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024

8/10 Good

Brent

Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a shuttle from the train station to the hotel. Also, Mai, manager, resolved any issues we had quickly and professionally. The room was spacious and the location is close to the temple, restaurants and shops.
Stayed 2 nights in Dec 2024

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