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Holiday Inn Norwich

3.0 out of 5.0
  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining
  • Indoor pool

Recent guest reviews

Could have better TV channels. Bathroom very small

The sports pub was nice. Room was nice. Thought they picked a bad time to clean pool. Should clean it when it's not available we weren't able to use it as a result.

It’s a ‘decent quality’ Holiday Inn. The staff is friendly and service/food quality is good in the restaurant. Premises are safe and clean. Shuttle service to and from Mohegan Sun Casino is fast and frequent. Indoor pool is nice on a hot summer day. The ‘Net-Net’ is this...If you want to pay $600+ to ‘sleep a few hours’ at Mohegan Sun...book there!...This is NOT that facility, but it’s a really convenient bargain close by!

Friendly check in staff. Not so much leaving. Clean for the most part.

The linens were dirty!!! They never changed sheets and they took forever to resolve the problem and then we changed rooms and we founded the same problems !!! for the money I paid wasn’t worth it

good people easy access lounge people friendly pool could be warmer

Great location excellent bar in the hotel wait staff was great highway was really close the casinos are close to

The management was great by fixing a mistake for me. They let me stay one extra night, which were very nice of them. Thank you!

Pro:Bathroom has renovated. Cons: The furniture in the room is old. The phone did not work to connect to front desk. Has to go to the front desk or use my cell to call. Normally Holiday Inn Hotels include breakfast but this Holiday Inn is not included breakfast. I did not pay extra to add breakfast.

One of the beds required replacing because the middle of the mattress shanked in. The hotel manager immediately replaced the bed. I asked for a credit but was told that since I did not have the payment agreement directly with them, they were unable to give me a discount. Can your organization refund me or apply a credit? I slept in the bed the first night only because I had gone to a party and was very tired when I returned to my room to go to sleep in the bed.

Hotel is nice. Is eight minutes from the casino

We usually love staying at Holiday Inns, but not this one. At $250 per night, you would expect the room and facilities to be in great shape. The location is very convenient and the outside grounds are well kept. My husband and our two kids stayed two nights. For the large size of the room, the bathroom is extremely tight quarters. The hotel had potential to be terrific. We found chip crumbs and someone's leftover pills on the floor. Only one elevator was operating for six floors of rooms, which made it very inconvenient. When we requested more bath towels since there were four of us, we were left a note stating they did not have any. When I called the front desk, they said someone would bring them up, but it took a significant amount of time. To use the pool, you have to use your room key which only works sometimes. When the kids went to swim, they did not have any towels at the pool.

Room refrigerator was dirty with mold please check on that ..other then that we had a great time ..the lady server in breakfast was outstanding (shes blonde with glases)

10 Laura Blvd Norwich CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Westside Norwich, Holiday Inn Norwich is within a few miles (5 km) of popular sights such as Mohegan Sun Casino and Mohegan Sun Arena. This 135-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.


Dining

Enjoy dining at one of 2 onsite restaurants including Rendezvous Restaurant, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Holiday Inn Norwich, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

King 1 | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking (WHEELCHAIR)

Queen 2 | Sleeps 5

Standard Room

King 1 | Queen 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Holiday Inn Norwich

Everyone (20) Couples (14) Business (2) Family (8) Friends (7) Other (1)
4
Families

Could have better TV channels. Bathroom very small

By on Aug 27, 2019

Review comment responded on Aug 28, 2019

Thank you for your feedback. We appreciate your time with us and we are looking toward possible adding for channels. Come visit us again down the road, we're sure be impress. Hope you come visit us again.

3
Families

The sports pub was nice. Room was nice. Thought they picked a bad time to clean pool. Should clean it when it's not available we weren't able to use it as a result.

By on Aug 16, 2019

Review comment responded on Aug 16, 2019

Our sincerest apologizes that it was down the moment your wanted to use it. An accident occur and needed to be clean for safety reasons. It was up and running a few hours later for all guests use. Apologizes you didn't get a chance to experience the warm waters. Hope this didn't ruin your entire stay.

4
Everyone

By on Aug 11, 2019

Review comment responded on Aug 13, 2019

Thank you for your review. We appreciate your time with us and good to know you love your stay. Hope you come visit us again.

4
Everyone

It’s a ‘decent quality’ Holiday Inn. The staff is friendly and service/food quality is good in the restaurant. Premises are safe and clean. Shuttle service to and from Mohegan Sun Casino is fast and frequent. Indoor pool is nice on a hot summer day. The ‘Net-Net’ is this...If you want to pay $600+ to ‘sleep a few hours’ at Mohegan Sun...book there!...This is NOT that facility, but it’s a really convenient bargain close by!

By on Jul 22, 2019

Review comment responded on Jul 23, 2019

Thank you for your review. We appreciate your time with us and good to know you love your stay. Hope you come visit us again.

4
Families

Friendly check in staff. Not so much leaving. Clean for the most part.

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Thank you for your review. We appreciate your time with us and good to know you love your stay. Hope you come visit us again.

4
Everyone

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Thank you for your review. We appreciate your time with us and good to know you love your stay. Hope you come visit us again.

1
Partner Couples Business Business Travelers

The linens were dirty!!! They never changed sheets and they took forever to resolve the problem and then we changed rooms and we founded the same problems !!! for the money I paid wasn’t worth it

By on May 23, 2019

Review comment responded on May 24, 2019

Our deepest apologizes that such an incident occur and will absolutely be look into by Hotel Management. Every guest should have the best of every stay and disappointing to know this occur to one of our value guests.

5
Families

good people easy access lounge people friendly pool could be warmer

By on Apr 21, 2019

Review comment responded on Apr 21, 2019

Thank you for your review. We appreciate your time with us and wonderful to know you love your stay. Hope you come visit us again.

4
Everyone

By on Apr 18, 2019

Review comment responded on Apr 20, 2019

Thank you for your review. We appreciate your time with us and wonderful to know you love your stay. Hope you come visit us again.

5
Everyone

By on Apr 15, 2019

Review comment responded on Apr 17, 2019

Thank you for your review. We appreciate your time with us and wonderful to know you love your stay. Hope you come visit us again.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.