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Recent guest reviews

Nothing about the hotel I liked.No shuttle to go to casino when it said it have one online and wasn’t able to swim the whole time of my stay. Very upsetting! Workers wasn’t even friendly

Room was in poor condition, funiture was written on, pieces of the hotel room structure were broken, the entire room smelled like smoke. Lastly the room door didnt even shut completely. Would not come back here.

The shuttle service was convenient, however the sign up sheet does fill up quickly. Hotel is definitely aging. Could use some TLC. overall though it was a great stay.

I had stayed there before so i knew what to expect. Friendly, welcoming and polite staff. Very spacious and clean rooms. Conveniently located right off the highway. If i happen to be in the area again, i would have no problem staying there.

It is very clean. Pool are needs to be better lit.

The location isn’t that far from the casinos. It was also nice having breakfast included.

Horrible place. Horrible service. Never ever I will go there again.

Outside of the building and the entrance didn’t like the elevator dirty and my bathroom in my room make noise all night

It was a clean and nice facility. The only hang up was with the shuttle to the Casino. If you didn’t get your name on it they were all booked up most of the time. Ended up having to take an Uber/Lyft.

No hot water, we couldn't get a shower. Manager said he will contact to Expedia for a credit to my account due to the problem with the boiler.

Decent 3 star hotel 10 minutes drive from the casino. The only thing, they need to update their swimming pool.

This hotel was great. room was nice. staff was super friendly. Has a shuttle to the casinos. I would stay again with no problem.

we Rrived hotel night time 00:01am. comfort hotel refuse the room and they said”sold out”all riom. so we waited 49miniutes. orvits arranged another hotel. we moved to holiday in 1:10. It was really poor & terrible system! I can’t trust this system anymore!

The driver of the shuttle to Mohegan sun was rude and yelled at people.

The hotel is in need of a makeover, but it felt clean. The breakfast was pretty bare. We got downstairs 30 minutes before the end of service and the juice was empty, fruit was empty, toaster didn’t toast (only heated), and not many selections. For $251 for two people for one night I had higher expectations.

Otrobando Ave. Norwich CT

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Comfort Suites Near Casinos places you within a 10-minute drive of popular sights such as Norwich Arts Center and Norwich Golf Course. This 119-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 9:30 AM. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

All 119 soundproofed rooms feature washers/dryers, sofa beds, and microwaves. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer deep soaking tubs and free toiletries. Refrigerators, coffee makers, and phones are other standard amenities.


Property features

At Comfort Suites Near Casinos, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include 3 meeting rooms, a conference center, and a 24-hour business center.

Room options

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Suite, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Suites Near Casinos

Everyone (21) Couples (5) Family (3)
2
Family with small children Family

Nothing about the hotel I liked.No shuttle to go to casino when it said it have one online and wasn’t able to swim the whole time of my stay. Very upsetting! Workers wasn’t even friendly

By , from Toledo on Feb 2, 2021

Review comment responded on Feb 5, 2021

Dear valued guest, Thank you kindly for taking the time out of your day to post a review. We appreciate you choosing our hotel and providing feedback about your experience. We will certainly take your comments back for further review. We hope you will consider staying with us again in the future.

2
Partner Couples

Room was in poor condition, funiture was written on, pieces of the hotel room structure were broken, the entire room smelled like smoke. Lastly the room door didnt even shut completely. Would not come back here.

By , from Boston on Sep 8, 2020

Review comment responded on Sep 10, 2020

Dear Guest, I would like to apologize to you on behalf of our team. we take your remarks seriously to enhance our quality of service.Thank you for your review and for time.

4
Partner Couples

The shuttle service was convenient, however the sign up sheet does fill up quickly. Hotel is definitely aging. Could use some TLC. overall though it was a great stay.

By , from NH on Nov 24, 2019

Review comment responded on Dec 1, 2019

I'm glad you enjoyed your stay here with us! I'm glad that you found our staff friendly as we strive to make the best impression on all of our guests. We appreciate you taking the time to review your stay with us and we want you to know we take all feedback very seriously. We hope to see you again soon!

5
Everyone

I had stayed there before so i knew what to expect. Friendly, welcoming and polite staff. Very spacious and clean rooms. Conveniently located right off the highway. If i happen to be in the area again, i would have no problem staying there.

By on Nov 19, 2019

Review comment responded on Nov 20, 2019

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4
Everyone

By on Nov 10, 2019

Review comment responded on Dec 1, 2019

Thank you

4
Everyone

By on Oct 7, 2019

Review comment responded on Dec 1, 2019

Thanks

4
Everyone

By on Sep 7, 2019

5
Friends

It is very clean. Pool are needs to be better lit.

By on Jul 21, 2019

5
Friends

The location isn’t that far from the casinos. It was also nice having breakfast included.

By , from New York on Jul 15, 2019

1
Everyone

Horrible place. Horrible service. Never ever I will go there again.

By on May 21, 2019

Comfort Suites Near Casinos

275 Otrobando Ave., Norwich, CT 06360
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