Starting by saying the property mangement team did have a smooth process and responded to me fairly quickly. I never post poor reviews, have stayed at STRs all over the world and am also a host in my area - this is a property we couldn't even finish our stay at due to the condition of the building, common areas, issues with the unit and a very dangerous safety issue with the condo. We left our week stay early after a couple nights here and paid to stay somewhere else instead, and have not received a refund or any compensation from the owner/PM. There is a conjoining door (like some hotels have but with locks) that was a single door with one lower placed deadbolt between units with other people. The door was opened twice during out first two days and it was incredibly unsafe to have strangers access into our unit, especially because we have two young kids. The bed sheets had stains, there was a bug in the bed, the curtains had rips in them and the patio furniture was rusted and unusable. The biggest factor if you can believe it, was the dilapidated condition of the building, elevators, and the common areas, pools, etc. The mold and mildew smell, marijuana smell, and outdated musty condition of the building was unbearable for us. Finally, we didn't realize parking was not included in the price so we were charged an extra per day. We left after two days because this was not at all a relaxing, enjoyable or safe experience for my family.
