Hilton Munich City4.0 out of 5.0
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Recent guest reviews
it was nice but not excelent and i would recommend it to friends not as atour but as a one night sleep
10 min walk to MarienPlatz, 5 min walk to Deutsche Museum. + Access to City Trains from inside the hotel! Breakfast buffett too expensive at Euro 23.00 per person.
The charge of 20 Euros per day for WIFI service was outrageous. We were informed that free internet was available by the frony desk. This service was extremely slow.
Very convenient to get to the Hotel from the Munich airport (just take the S8 train and exit Rosenheimer Platz). Great location, just a 15 minute walk (or 2 train stops away) from the Marienplatz and right next to this year's "beach bar" location. Room inside was amazing. Loved it!
The hotel concierge were terrible. One was nasty and directed us to a restaurant that was no longer in business. The other insisted the Christmas markets did not start until the next week when they opened that day. The "non allergic" pillow reeked of cigarette smoke and was way too flat to be useful. The temperature in the rooms was too hot and the windows locked. Other than the proximity to the subway, there is nothing to recommend for this hotel. Hilton has some work to do here to improve!
This is a good hotel in a very good location. As others have stated, it is easily accessible via S8 train from airport. Follow signs for "Gasteig" when leaving the Rosenheim Platz station and you will be at the hotel. Mostly the hotel is standard Hilton quality, but there is room for improvement here. First, concierge is overall poor. Most of the concierge staff do not smile or offer additional info, so be prepared to play 20 questions if you want to fully understand. Second, the T.V. has the most limited selection of English language channels I have ever seen - only 3 channels and they were all news. Of course, for an obscene amount of money, one could upgrade their T.V. viewing. A single movie rental is 10 Euro.
Nice hotel, incredible location. The hotel is next to the city pedestrian center, across from the Deutsches museum, 10 minutes from the Hoffbrau house and sits on top of a train station with elevator access from inside the hotel. By s-train it is 30 minutes from the train station in the Munich airport. Lots of restaurants, and night life within a 15 minute walk. Staff speaks perfect English for those who haven't brushed up on their Deutsch!
The S-Bahn (#8) from MUC (Munich Airport)aka (Munchen Flughafen) has a stop in the parking garage of this hotel (about a 30 minute ride) which couldn't be more convenient. The Gasteig where the Munich Philharmonic performs is immediately next door. The main platz in the city (Marienplatz) is 2 subway stops away or a 15 minute walk. The Deutsches Museum is about 5 minutes away and the English Garden about 10. All in all this is a business/tourist friendly loction.
I tend to stay at Hilton properties when I travel. Most of them are great, but this one was exceptional. The staff in the Executive lounge were wonderful, friendly and went beyond their duties when my husband took ill. [...] found an apothecary that was open on Sunday and arranged for a staff member to pick up medicines the druggist had recommended. Sarah was always making sure the selection of food and beverages were stocked to perfection. I loved this hotel and it's staff. It's within walking distance to downtown, the marketplace and can't be easier to get to the airport; just go down stairs to the metro stop under the hotel. If you have to spend any time in Munich I recommend this hotel as the "must stay" location for your time there.
The check in process was very efficient and friendly. Food in the hotel restaurant was delicious. Room was comfortable - roomy, luxurious. However, it was either too hot or too cold all night making sleeping less than ideal. The concierge was not helpful and was actually rude.
Access to hotel from internal connection to Underground Metro. Philarmonic Symphony hall is next door. Largest park in town begins 300 meters away. Wonderful small restaurants and beer gardens close by. Upgraded to executive level and got tremendous benefits for the expense.
decent sized rooms, especially for europe. Concierge very helpful at finding places open over Christmas eve, as most restaurants were closed.
First, the room was not ready when I arrived at 5 p.m. then the concierge people was the worst. People was neither helpful nor friendly.
We've stayed at this hotel many times since 1994. The hotel was significantly upgraded several years ago. We very much enjoy the Metropolis Bar for late evening cocktails. Many good restaurants nearby. The hotel location, above the S Bahn stop is very convenient as we do all our local and regional travel by DB.
The Hotel had very good service, great location w prox. to sites and very convenient to the airport. Also it offers an excellent breakfast( which was included w the room) and a very comfy bed as well. All this 4 A VERY REASONABLE PRICE. Please note, we stayed at the boutique hotel called Flemmings in Munich the previous week. It was twice the price and half as good
This is truly a great hotel for a number of reasons. The price was outstanding compared to hotels in the city centre just 2 subway stops away. The staff was extremely courteous, professional, friendly, and responsive. The room was spacious and clean, with modern furniture, comfortable beds, a nice-sized desk/work area, and a wide-screen TV. Our 8 year old son stayed for free. The hotel is located within walking distance of the Deutsches Museum which is a must-see. It is next door to the Gasteig which is the home of the Munich philharmonic. There is an S-Bahn train/subway stop right outside the front door of the hotel so getting around anywhere in or out of town is simple. The train to and from the airport drops you off right at the hotel because of this fact. Within short walking distance there are numerous delicious and varied restaurants including German, Italian, Chinese, Japanese (sushi), and even Afgani cuisine. The surrounding area is very safe to walk around at night. The hotel also has a restaurant at which we ate for a breakfast buffet which was quite delicious but pricey (and not included in the room price). There was wireless internet access available for a fee in the rooms and in the lobby of the hotel. I cannot stress how great the location of this hotel is. It is out of the whole touristy area and thus quieter and less pricey, but it is only 2 subway stops away from that area (Marienplatz) and it only takes about 3 minutes to get there by subway. I only had 2 complaints about the hotel, 1 minor and 1 major. The minor complaint was that the shower curtain stank horribly. The staff changed the curtain immediately, which was great. The major complaint is that the rooms are not air conditioned. We knew this when we booked our reservation and figured it would not be a problem in October, but for the first half of our stay the weather was summer-like and it was very hot and stuffy in the room. I was sweating and uncomfortable at night. I can't imagine what it would be like in July and August. For me, this is a deal breaker unless I'm in town from November to May. That is why I am giving the hotel only 3 stars. If they had air-conditioning it would be 5 stars for sure. If you don't care about the heat, then by all means this would be a great hotel at which to stay.
Very convenient to S Bahn, downtown area and airport. Hotel staff helpful and courteous.
We chose an "executive room" for about US$40 extra per night and it was worth it. The lounge on the executive floor serves breakfast, cakes in the afternoon, appetizers in the evening, and beverages throughout the day. We ate out mostly but it was really nice to have the breakfast and beverages included. We're not impressed with the "free internet access" in the lounge, which was only on the one PC--not wireless. You have to pay for wireless (even for the executive room), which is apparently the norm still in Germany. The room is spacious for European standard with a good sized desk, a chair, and a comfy lounger chair. The hotel is in a quiet part of the city center (NOT at Marienplatz). We walked to the nearby sights and took the S-train, with a station directly underneath the hotel, to connect with the U-bahn (underground metro), which takes you absolutely everywhere in the city. Don't worry about the S-train not running as frequently as the metro--with 8 train lines all connecting to the main metro hubs we never waited for more than two minutes for a train! You do have to walk a distance for the connection (all underground), but it's not too far and is typical of "big city" metro systems. The really nice thing is that you can take one S-train directly from the hotel to the airport--all "indoors" and no transfer.
I hesitated in rating this hotel a '3' only because during our stay at the end of May, we realized the hotel had no air conditioning and the temperature in our room was unbearable. When we asked the front desk about our complaint we were only offered a desk fan. Beware when booking during hot/warm months. Other than that, the location of this Hilton is EXCELLENT! It is only two subway stops from the city center. If arriving from the airport, you can take the S8 train directly to the hotel (35 minute ride) In addition, the subway stop is directly below the hotel, so no worries on dragging your luggage around. There are plenty of shops, cafes, restaurants within walking distance of the hotel. Hotel staff was average, as it was hard to communicate with the staff, and most of the concierge staff was rude and condescending. If we were not so uncomfortable in our room due to the heat, this hotel would have easily gotten a 5 star rating!
Briefly; this is a new, modern hotel super convenient to Munich Transit - is on top of an S-Bahn stop (you don't even have to go outside to catch a train). You can be in the heart of the old city (Marienplatz) in 10 minutes. It is also on the line (S8) that goes directly to the airport (30-50 minutes depending on how long you wait for a train). The concierges were helpful even for basic tourist stuff. The hotel has all modern fixtures, conveniences, internet, flatpanel tv, etc. On the downside, (personal preference) the mattress was too firm, and the mini-bar was overpriced even for a minibar.