Mccloud Mercantile Hotel

2.5 star property

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Photo gallery for Mccloud Mercantile Hotel

Shasta Wintu (216) | Individually decorated, individually furnished, free cribs/infant beds
Mountain view
Shasta Wintu (216) | Individually decorated, individually furnished, free cribs/infant beds
Porch
Charles Miller (212) | Individually decorated, individually furnished, free cribs/infant beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
241 Main St, McCloud, CA, 96057
  • Place, McCloud Golf Club
    ‪3 min drive‬
  • Place, Sacred Mountain Spa
    ‪12 min drive‬
  • Place, Lake Siskiyou
    ‪12 min drive‬

Room options

Charles Miller (212)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Mercantile (205)

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Friday George (214)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Hot and Tot (210)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

Minnesota Room (208)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

Railroad Room (204)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

1940's Room (202)

  • Sleeps 5
  • 2 Double Beds

Shasta Wintu (216)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Arts and Crafts (203)

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

Founders Room (211)

  • Sleeps 3
  • 1 King Bed

GG's Attic (206)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 400 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

Whispers Den

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

McCloud

Located 1.6 mi (2.6 km) from McCloud Golf Club, Mccloud Mercantile Hotel is within a 15-minute drive of Sisson Museum. This 12-room hotel has 3 restaurants along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • McCloud Golf Club - 3 min drive - 2.0 miles
  • McCloud Falls - Upper Fall - 12 min drive - 8.9 miles
  • Sacred Mountain Spa - 12 min drive - 14.2 miles
  • Lake Siskiyou - 12 min drive - 13.6 miles
  • Mount Shasta City Park - 14 min drive - 16.2 miles

Getting around

  • Dunsmuir Station - 21 min drive
  • Redding, CA (RDD-Redding Municipal) - 83 min drive

Restaurants

  • ‪Floyd's Frosty - ‬5 min walk
  • ‪Ray’s Place Bar&Lounge - ‬20 min drive
  • ‪Traci’s White Mountain Cafe - ‬1 min walk
  • ‪Axe & Rose Public House - ‬3 min walk
  • ‪Sojourn Coffee - ‬3 min walk

About this property

Mccloud Mercantile Hotel

Mccloud Mercantile Hotel features free WiFi in public areas, a conference center, and spa services. If you plan to drive, free parking is available. Front-desk staff can assist with luggage storage and concierge services. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area.
Guests can expect to find free WiFi and LCD TVs with cable channels.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (1,000 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM—-5:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

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Frequently asked questions

Is free cancellation available at Mccloud Mercantile Hotel?

Mccloud Mercantile Hotel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Mccloud Mercantile Hotel?

This hotel is located in McCloud, close to Mount Shasta Ski Park, Mt. Shasta Nordic Center, and McCloud Golf Club.

Will I be able to park at Mccloud Mercantile Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Mccloud Mercantile Hotel?

Spa services at the hotel include deep-tissue massages.

Does Mccloud Mercantile Hotel feature a casino at the property?

No, Mccloud Mercantile Hotel doesn't have a casino.

Will I find an indoor pool at Mccloud Mercantile Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mccloud Mercantile Hotel?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include jetted bathtubs and mountain views.

Are there hot tubs at Mccloud Mercantile Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Mccloud Mercantile Hotel have a restaurant that serves breakfast?

No, Mccloud Mercantile Hotel doesn't have a restaurant that serves breakfast.

Will Mccloud Mercantile Hotel allow pets to stay for free?

No, pets aren't allowed at Mccloud Mercantile Hotel.

Does Mccloud Mercantile Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Mccloud Mercantile Hotel?

No, there aren't any guestrooms with balconies at Mccloud Mercantile Hotel.

Does Mccloud Mercantile Hotel have a wedding venue on site?

There are wedding services available at Mccloud Mercantile Hotel if that's in your vacation plans.

Mccloud Mercantile Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 106 reviews
Rating 8 - Good. 13 out of 106 reviews
Rating 6 - Okay. 3 out of 106 reviews
Rating 4 - Poor. 0 out of 106 reviews
Rating 2 - Terrible. 3 out of 106 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean and cozy. Very quiet and comfortable. I slept well and peaceful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place full if okd world charm restored to modern standards with taste .Owners and locals are a pleasure to get to know and be around. Most customers come back year after year. We love this place:)
Stayed 2 nights in Nov 2025

6/10 Okay

Belinda

Disliked: Amenities
The room was drafty, there was a half inch gap between the air conditioner and the window. I stuck rags in the gaps, it was right over the bed. There was 1 restaurant open. Problem being, the website, the mercantile store and the info in the room were all different. So even doing research in what is kinda the off season didn’t help much. lol Also Stairs, no elevator. Just fyi The place is cute and the bed was cushy and cozy. I slept great honestly!!
Stayed 1 night in Oct 2025

2/10 Terrible

mark

Stayed 3 nights in Jul 2025

10/10 Excellent

George

Stayed 2 nights in Oct 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restful stay in an historic building. Delicious breakfast. Greeted and bid goodbye by a helpful owner.
Stayed 1 night in Oct 2025

10/10 Excellent

CARL, Redding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Our room was clean and beautifully decorated. They have great dining options close by.
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Uzma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an extremely disappointing experience at this accommodation. The lack of elevator access was inconvenient, and we had to rely on the owner to remotely grant us access. However, the most frustrating issue was the bathroom door, which was locked with a main door key lock instead of a standard bathroom lock. When we requested assistance, the owner refused to help, suggesting we use the public restroom at a nearby shopping center, which was unacceptable. After traveling from Newport, Oregon to McCloud, CA, we were forced to spend the night without access to the bathroom. The door was finally unlocked at 7:15 am, and we checked out at 11:00 am. What's worse, we paid $276.98 for this subpar experience. The owner's lack of accountability and apology was disappointing, and the checkout process was unattended. Instead of taking responsibility, we were advised to seek reimbursement through Expedia
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how everything was old style but well kept clean and pretty. What I didn't like is that I happened to come when shops were closed but that has nothing to do with the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and so incredibly quaint! The atmosphere of the whole inn was perfect. Looking first to another stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it here

So charming, so comfortable, so many soft pillows and blankets, beautiful quiet town, friendly people. We even commented as we stepped into the room that it was the first room rental on our whole trip that smelled great and had pleasant lighting 😂. We would stay here every road trip through California if we could. We had dinner at the Sage Restaurant down the road and that was so delicious and full of history and charm as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

blake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely one of the coolest hotels I've ever stayed at!
Stayed 1 night in Jul 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service
Small town, quaint, family owned. Has a rustic vibe. Quiet. Beautiful surrounding area.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel, Oregon City

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Grazy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely building and room!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 Stars My husband and I recently had the pleasure of staying at this hotel, and we couldn't be more impressed! The location was perfect - quiet and clean, making it an ideal getaway from the hustle and bustle of daily life. Our room was truly amazing and beautifully decorated. We felt right at home! Downtown, we enjoyed some fantastic food at the local restaurants. Our waitress (unfortunately, I've forgotten her name) was incredibly helpful and attentive. However, two staff members truly made our stay exceptional: Darlene and Stacy. Darlene went above and beyond to ensure our stay was remarkable, and Stacy's coffee shop downstairs served up an amazing breakfast! We highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway!
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay. I have been staying here since the early 2000s and have stayed at least 10 times (if not more). The Inn is beautifully and meticulously restored keeping with the time-period of the building but adding modern conveniences such as excellent water pressure, comfortable beds, and many other amenities. The owners are so warm and welcoming. I recommend the Mercantile Inn to everyone I know.
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel.
Stayed 1 night in Oct 2024