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Best Western Southgate Motel

2.5 out of 5.0

Recent guest reviews

We stayed here overnight just passing through and Justin at reception was fantastic. Nothing was too much trouble from giving us room options, showing us rooms, right down to getting us some real milk! The room service from the restaurant was delicious and reasonably priced. We would stay here again.

Stayed in Room 204 from Fri 29th to New years day. Signs on desk and in rooms about the reno happening to each room, which is much needed. Very friendly staff. We had dinner on the friday night, which was not the best. I had the pork korma, which had clearly been frozen and defrosted, still cool in the middle of the dish. My partner had the chicken parma with the bbq sauce topping, which was a bit burnt. But the staff were so friendly it was difficult to complain, so we didnt. Sink in room had a dodgy tap. Shower was excellent. Rooms need a good refurb. Wifi dropped in and out but fast when working. Aircon struggled to work, opened the window as room became stuffy. Excellent curtains to keep morning sun out. The door to the pool area was stuck due to a broken gas strut at the top, multiple times children had trouble getting through. Definitely a safety hazard. I too had to push the strut up to get the door to open. Sauna didnt appear to work and the bathroom in the pool area had holes in the walls. Pool was used a few times. At 10 on the dot today our phone was ringing as we were walking out the door, then someone knocking at the room door... we were basicallly pushed out of the room to check out and pay the dinner tab, so that left a bitter taste to the end of the weekend. Especially considering that each day we'd return to the room to have a break and rooms werent serviced until 3pm each day. So not sure about the rush. I think once the hotel is refurbished it will be a better stay. Not walking distance to CBD, need a car or cab.

Stayed for 2 nights in recently upgraded room. Bathroom was lovely and spacious - no bath. Room was comfortable although the bed was a little soft for my liking. Staff were friendly enough only 1km to town centre & easy to get onto main highway in and out of Mt Gambier. Food from the restaurant was good and service adequate. Large pool, spa & BBQ area at guests disposal. Would stay again in newly refurbished room.

Property very dated, note in room advising all rooms being upgraded over the next few months. room spacious, onsite parking outside room. Within walking distance to main town centre, car journey to tourist attractions. WiFi responsive but times you out every now and again, had to log back onto network. Clean and tidy all facilities required in the room.

Stayed here for one night whilst travelling from Adelaide to Melbourne. The motel is a fair way from the centre of town so if you stay here you need a car. There is free parking. Cons: - The guy at the front desk was very abrupt with my friend so you don't feel welcome. - Motel is dated and very old. It smells old. There is a sign up indicating renovations are underway but we didn't see evidence of this. Our room was old and dated. - The beds weren't comfortable. However the pillows were appalling, incredible uncomfortable and I woke up with a headache. - The walls are sooo thin. You can hear everything the neighbours were up to and I mean EVERYTHING. We lay there in the morning listening to our neighbour peeing. Pros - I was tired and it had a bed. - There was free wifi (be patient, it was slow). I wouldn't stay here again. There looked to be better places in town which were cheaper or a similar price. We paid $130 (talked the desk guy down from $135) and that was overpriced considering how old and tired the motel is. My advice - find somewhere else to stay.

My client put me up in the hotel, and I am happy to stay there again and again. I was lucky enough to get a refurbed room #118, not that I know what an unfurbed room looks like, was brilliant. Bed was super comfy, curtains actually blacked out light was extremley quiet, everything that makes a stay pleasant. The restaurant food was amazing, far exceeded my expectations, which is always good. Justin checked me in a helped me during my 2 night stay...big tick! I am pretty hard on the hotels I review, so this is a win!

After a few night in B&B’s, which were terrific, we stopped our way to Adelaide in Mt. Gambier. Very friendly fellow at the front desk and we were given a recently renovated room. It was exactly what we were looking for. Clean, spacious and very comfortable not many places to walk to for dinner so we ended up driving.

The room was comfortable but nothing special. The bathroom was dated. The biggest issue was the trucks on the main road. I would say that for the same money there are better valued motels in the area. Staff were good but not as sociable as in other motels I have stayed in while visiting the Mount.

The decor was from the 70's. Some of the ugly lights didnt work. The carpets were putrid, filthy. The newly renovated bathroom looked great. but the shower wouldnt wet a stamp and it was cold. The only redeeming feature was the bed was clean and nicely made. I would never stay here again.

Staff very friendly. Booked a double room, was very spacious,spotlessly clean,good tea and coffee facilities. Good location not too far from shops and sight seeing e.g., blue lake and sink hole. Ate in the restaurant for evening meal.great food reasonably priced.

175 Commercial Street East Mount Gambier SA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Best Western Southgate Motel places you within a mile (2 km) of Mount Gambier Central and Vansittart Park. This 52-room motel welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Also close to this Mount Gambier motel are Olympic Park and Blue Lake Reserve.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 9:30 AM.


All of Best Western Southgate Motel's 52 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect free WiFi and LED TVs with digital channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Phones, ironing boards, and desks are other standard amenities.

Property features

At Best Western Southgate Motel, guests enjoy an outdoor pool, a children's pool, and a sauna. You can put free parking to good use if you drive. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Multiple Beds, Non Smoking

Queen 1 | Sleeps 3

Deluxe Room, Multiple Beds, Non Smoking

Queen 1 | Sleeps 3

Standard Room, Multiple Beds, Accessible, Non Smoking

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

48% of guests recommend this hotel

Total of 190 reviews