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Best Western Southgate Motel

2.5 out of 5.0

Recent guest reviews

We stayed in a renovated room, it was modern, clean and huge. Great lareg shower head in bathroom. Staff friendly and helpful. Good location close to town centre and walking distance to a couple of pubs. Free parking and WiFi Great value and would stay again.

Came for a quick business trip into the area. The staff were friendly, it was great to have a chance to take a dip in the pool, the room was recently renovated and comfortable and the dinner very nice.

Value for money. Clean and neat. Motel currently being updated and will benefit from the upgrades. Great central location for attractions, shopping and touring. Recommended for small families or couples.

I have stayed at this property for business on several occasions and it just keeps getting better! Recently renovated rooms including bathrooms, are fantastic, beautifully appointed with quality fittings and one of the most comfortable beds I have slept in on my travels. Large spacious room with chaise lounge for relaxing and proper office chair at work desk area, makes for comfort and ease when catching up on work in your room. Fast, steady internet which is free and big screen TV. The restaurant is great with delicious meals served promptly and with a smile. Can highly recommend this property for anyone looking for spacious, modern rooms with an excellent restaurant on site.

I recently attended a wedding reception here and it was done fantastically. The staff were efficient, helpful and very friendly. The food was fantastic. The room was clean and tidy which allowed for it to be nicely decorated. I would recommend this as a place to have a reception. I did not stay here so can not comment on the accommodation.

Good and centralised place to stay. Room as well as bathrooms were clean and neat. Staff was friendly and helpful. ample parking space for your vehicle. I have not been to the restaurant but it has all the facilities for family.

The refurbish rooms are great good size with an extra large (king) comfy bed. the hotel has a heated pool and on this occassion (hot weather) very enjoyable and relaxing to have a rare swim in theMount after a long day at work.

Some rooms are being refurbished but there is a lot more wrong with this place than just old rooms. Every window was covered in cobwebs and so dirty you couldn't see out of them, thought I was in a Harry Potter Movie set. The whole motel needs a complete clean from top to bottom. The broken power point in our bathroom looked deadly and I would not use it. The shower/bath fixtures were green with some growth and the grout was mouldy and I felt I would catch something if I touched them. I used the laundry and the dryer wanted $7 (not $4 as I read in the in-room folder) before it would start. When I went and got the man he was very condescending making me feel a cheapskate for asking that the motel contribute the extra $3 to get the dryer started. He said there was something wrong with it (which was obvious at $7) but he made no mention that they were getting it fixed. (Bonus for them I guess if people put in $7). The laundry iron didn't work properly either and constantly spat dirty water. Would never stay here again and could not recommend, I am sure there are cleaner motels in Mt Gambier to pick from.

The best word to describe this hotel is "mean". Apart from the check-in staff, everything else was just below standard. From the lights in the corridors at night (so dim as to possibly be a risk during a fire), to the closure of the reception at 9.00pm, leaving two residents with key card problems to have to call the owner to come back to the hotel. Only one face flannel and one worn-out hand towel (two of us in a suite!), two bottles of Conditioning Shampoo and no shower gel or body lotion, Wi-Fi did not work in our room, pillows were rock hard and bedding generally cheap, the mattress was far too soft and like jelly. They do have renevated rooms, but not worth the extra $40. Never stayed in such a bad Best Western before, a let down for the Franchise.

We stayed here overnight just passing through and Justin at reception was fantastic. Nothing was too much trouble from giving us room options, showing us rooms, right down to getting us some real milk! The room service from the restaurant was delicious and reasonably priced. We would stay here again.

175 Commercial Street East Mount Gambier SA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Business center

Best Western Southgate Motel places you within a mile (2 km) of Mount Gambier Central and Vansittart Park. This 52-room motel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking. Also close to this Mount Gambier motel are Olympic Park and Blue Lake Reserve.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

All of Best Western Southgate Motel's 52 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect free WiFi and LED TVs with digital channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Phones, ironing boards, and desks are other standard amenities.


Property features

Best Western Southgate Motel offers a children's pool, a sauna, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.

Reviews from Trip Advisor

Trip Advisor aggregated rating

48.0% of guests recommend this hotel

Total of 199 reviews