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Best Western Southgate Motel

4.0 out of 5.0

Recent guest reviews

Stayed here for one night. Pros: comfortable bed, great heating, spacious, updated bathroom. Cons: shower had no pressure - couldn't even wash the shampoo out of my hair, booked a room with 2 beds but there was only one in the room, restaurant was booked out the night we stayed there.

I stayed here for one night and had a positive experience. The rooms were very clean but dated, however they are scheduled for renovations which will be very positive for the motel. The staff was fantastic, my TV was broken and they replaced it immediately. The motel is close to the centre of Mount Gambier and a few minutes away from a big supermarket.

Without its great staff this motel would have real problems. The staff were very friendly and went out of their way to help. The food and service in the restaurant were very good. The location is good and facilities were ok. There are notices saying it will be upgraded. This needs to be happening soon. The furnishings are tired and old fashioned as well as there being evidence of water damage in our room. To repeat myself without the staff these comments would have been a complaint.

Very dated amenities at a relatively high price for a country city. Double glazed windows but proximity to main highway meant sleep suffered Breakfast was very basic and not cheap. The motel was not very close to the city centre.

As a part of our drive around trip of South Australia, We started at Mount Gambier. We stayed at the Best Western Southgate. This motel was clean and the staff very helpful. They cater for the travelling salesman so the Restaurant is only open Monday to Friday. The food we had was of excellent quality (it was a coated and pocketed chicken) and full of flavour. The Blue Lake is definitely BLUE but we were told that at certain times of the year it mysteriously turns grey.

this is our second time to stay in this hotel. nothing really surprise me except we have been arranged to the room next to the busy doorway to car pak, tremendous noise has been occurred and it is a bit too noisy and i can hear every single person walking in and out of that door. pretty sad!

We did not enjoy our stay of three nights; and consider the establishment to be of a standard inconsistent with our expectations of Best Western. The place looks tired. Unsurprising, because our room was original 1980's. or was it '70's? The hand basin was plastic, as was the toilet seat, but not quality. There was black stuff in the corners of the shower. The mattress was thin and not pocket spring so when one moved in bed, so did the other. The walls/floors allow sound from other rooms to pass through; but I highly commend the manager on his prompt dealing with the matter. The carpet in front of the side entrance had a hole in it and the windows around the central pool area were dirty, some with cobwebs. As alluded to above, the staff are great and the two stars are for them. Now all over the place there are notices that the property is being fully renovated. Every room is to be gutted and there was evidence of construction taking place. I would like to think that after the renovations the place will be up to scratch. But that mattress!! Location is good, but perhaps a little too far for walking to the city centre.

Nice country motel. It needs s bit of an update as it is looking a bit tired. It is designed for business travelers as the restaurant is closed Friday. Clean and convenient. Breakfast closes a bit early on weekends.

Comfortable and easy going facility. Ideally suited for my work base whilst here in the south comprehensive. Basic continental breakfast or cooked is available. Swimming Pool on sites. Will return.

Stopped in for 1 night for work, room was basic however clean. Water pressure in the newly renovated bathroom was like a leaking tap, pillows where expired and thin as paper. Spa was 18 degrees and sauna wasn't working.

175 Commercial Street East Mount Gambier SA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Best Western Southgate Motel places you within a mile (2 km) of Mount Gambier Central and Vansittart Park. This 52-room, 4-star motel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Also close to this Mount Gambier motel are Olympic Park and Blue Lake Reserve.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 9:30 AM.


All of Best Western Southgate Motel's 52 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can enjoy free WiFi and digital TV. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Phones, ironing boards, and desks are other standard amenities.

Property features

At Best Western Southgate Motel, guests enjoy an outdoor pool, a children's pool, and a sauna. You can put free parking to good use if you drive. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Multiple Beds, Non Smoking

Queen 1 | Sleeps 3

Deluxe Room, Multiple Beds, Non Smoking

Queen 1 | Sleeps 3

Standard Room, Multiple Beds, Accessible, Non Smoking

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

48% of guests recommend this hotel

Total of 176 reviews