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Best Western Southgate Motel

4.0 out of 5.0

Recent guest reviews

The room was comfortable but nothing special. The bathroom was dated. The biggest issue was the trucks on the main road. I would say that for the same money there are better valued motels in the area. Staff were good but not as sociable as in other motels I have stayed in while visiting the Mount.

The decor was from the 70's. Some of the ugly lights didnt work. The carpets were putrid, filthy. The newly renovated bathroom looked great. but the shower wouldnt wet a stamp and it was cold. The only redeeming feature was the bed was clean and nicely made. I would never stay here again.

Staff very friendly. Booked a double room, was very spacious,spotlessly clean,good tea and coffee facilities. Good location not too far from shops and sight seeing e.g., blue lake and sink hole. Ate in the restaurant for evening meal.great food reasonably priced.

Let me start by saying i travel a lot. And lately a great deal through South Australia. This is my third trip to Mt Gambier in 3 months and i've tried a few of the local accommodations. This was far and away the worst. I arrived after having booked an executive suite to have the 'suggestion' of moving to one of the newer (albeit smaller) rooms. I have to be honest i was already wary as this is a go to move of hotels to leave their bigger rooms open for others but i fell into the trap and agreed to it. Let's start with something that is far more than just a 'nice to have' in the world anymore, the internet. It was near non existent. Even if you could manage to pull of a miracle and actually connect, (I was in one of there 'new' rooms and could barely get one bar on any device and it would drop out constantly) regardless, I couldn't even get on to Google. Secondly the lighting, it's like living in a cave. If you choose not to open the curtains (as they open directly on to the parking lot and street) then the light is absolutely awful. However the absolute worst part of this hotel though is the huge booming noises that come from people moving around on the second floor. These were not just in the daytime but all night as well. I could not work or sleep due to the noise. As well as this the sheets were as rough and uncomfortable as i've seen at a hotel. If they had been washed, you couldn't tell, and i had to remove them due to how horrible they were to have on me. Also as a smaller issue, there is no parking up to the door (like 90% of hotels in Regional SA) which means you have to hike your bags through the hall ways in search of your room. Water pressure lasts for 30 seconds and then disappoints to a dribble. -- For the sake of fairness i will say the bed is comfortable and the heater works well. - Conclusion? Stay somewhere else. Anywhere else. If you are a business traveler you will be hugely disappointed with this hotel.

I stay at the Southgate on a regular basis for business travel and after a long week, the staff make you feel at home....the food is amazing here now with a new chef, the rooms are big and clean...even the un renovated ones have excellent heating, bathrooms and beds. Wifi is great amd you can even borrow a dvd. Pool is a great size...what more could anyone want?

We stayed last month to attend a birthday party, where the hotel allowed the restaurant to be used as the function space, which was great for all of us who had travelled as it meant we could just walk inside and be at the function. We booked the three bedroom apartment which I would highly recommend even if you only had two couples. It was so spacious and the size of a small family home. It had everything we needed, extremely comfortable beds and couches and whilst it was a little dated, there was just nothing to complain about. The motel advised that all rooms were being refurbished so this one will be amazing once updated a little. The hosts were lovely and helpful. Walking distance to Woolworths (Safeway) to fill up your fridge etc if you needed to. Would be perfect to spend a week here. The only thing I would change if I had the chance would be to perhaps play some soft music when you first walk in as the desk was often unattended and the sound would create some nice ambience in the entry area whilst you waited. Will happily book here again if I am back in Mt Gambier.

It's currently 4:50 am and I've been awake since 2:30 am.... The sounds of road trains /trucks is so loud that I feel like I'm actually sleeping on the highway itself! At times the room vibrates from the passing trucks...... the noise disturbance is really not conducive to a restful nights sleep. given I'm here for a work trip and need to be able to concentrate tomorrow is not ideal. Besides from this the room is clean and spacious with good heating, free Wifi and large TV. Perhaps rooms towards the front of the motel would be better. this room is one of the rooms at the back. If possible I would request a room as close to front of motel to reduce noise disturbance! Or alternatively stay somewhere else away from the main highway!!

Stayed here for one night. Pros: comfortable bed, great heating, spacious, updated bathroom. Cons: shower had no pressure - couldn't even wash the shampoo out of my hair, booked a room with 2 beds but there was only one in the room, restaurant was booked out the night we stayed there.

I stayed here for one night and had a positive experience. The rooms were very clean but dated, however they are scheduled for renovations which will be very positive for the motel. The staff was fantastic, my TV was broken and they replaced it immediately. The motel is close to the centre of Mount Gambier and a few minutes away from a big supermarket.

Without its great staff this motel would have real problems. The staff were very friendly and went out of their way to help. The food and service in the restaurant were very good. The location is good and facilities were ok. There are notices saying it will be upgraded. This needs to be happening soon. The furnishings are tired and old fashioned as well as there being evidence of water damage in our room. To repeat myself without the staff these comments would have been a complaint.

175 Commercial Street East Mount Gambier SA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Best Western Southgate Motel places you within a mile (2 km) of Mount Gambier Central and Vansittart Park. This 52-room, 4-star motel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Also close to this Mount Gambier motel are Olympic Park and Blue Lake Reserve.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

All of Best Western Southgate Motel's 52 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can enjoy free WiFi and digital TV. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

At Best Western Southgate Motel, guests enjoy an outdoor pool, a children's pool, and a sauna. You can put free parking to good use if you drive. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, Multiple Beds, Non Smoking

Queen 1 | Sleeps 3

Standard Room, Multiple Beds, Accessible, Non Smoking

Queen 1 | Sleeps 3

Standard Room, Multiple Beds, Non Smoking

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

48% of guests recommend this hotel

Total of 183 reviews