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Cave B Inn

4.0 out of 5.0

Recent guest reviews

The setting is the best thing about Cave B. It is spectacular. The food was good. I wouldn't say it was excellent. My husband was a little disappointed by his burger and my veggie tortilla didn't have much flavor. I kept dipping it in ranch dressing. The kids loved their chicken strips and my mom loved her Philly sandwich. We arrived hungry. I asked twice for bread to keep us going but it never came. We had to wait quite awhile for the food and were starving when it came. My sister's strawberry lemonade was lemonade with strawberries floating on top. She was hoping for something more like pink lemonade. Overall, it was standard food in an excellent setting with service that could be improved. Worth a trip for the views alone -sit outside!

We recently stayed at the Cave B Inn & Spa Resort and had a completely horrible experience there. We booked a pricy package including a one-night stay in a yurt, a spa credit, and a food credit and received an email confirming my credit card charge. When I later looked at my visa bill, I had been overcharged $200! I had to phone them and get this corrected, which they did. After arriving at the Inn, we realized that there was an electronic dance festival going on right beside the resort complete with strobe lights and loud booming music with singers continuously yelling profanities at the crowd until deep into the night. It upset the tranquility we were looking for and the front desk offered only ear plugs for guests. We took a dip in the unheated swimming pool (no hot tub) after dinner and headed back our warm yurt with leaking A/C for the night. The bed was absolutely terrible! It was like jello - when one person shifted, the other person moved up and down to such a degree that I hardly slept the entire night between that and the concert. In the morning we discovered that our sheets had what looked like a large snot stain rubbed onto it. We decided to complain to the manager about the poor quality mattress and the dirty sheets and ask if they could offer us a discount. What we expected to hear was something like, "I'm sorry you had such a poor experience. How can we make it better?" Instead, what followed next was a bizarre series of events which stressed us out completely and left us feeling dismissed, angry, and disrespected. First, the manager told us that the bed was fine and the firmness of the mattress was a matter of personal taste so there was nothing she could do. She then went on to say that no one had ever complained about the beds in the last decade since she'd been working there. And, as for the dirty sheets, she said that we should have complained about them in the evening and by only noticing the snot stain in the morning, we had exceeded the time limit to complain and therefore we had voided our right to have anything done about it. She then actually went to our yurt and physically retrieved the sheets from our bed and brought them to the front desk where we examined them together. I still cannot think of a reasonable reason why she did this other than to prove to us that we were wrong (we weren't). The snot stain was clearly visible on the sheets and then we had to stand around telling her it wasn't ours and she responding that she couldn't be sure it wasn't ours. What was the point of this? And to add insult to injury, she told us that while she had been in our yurt, she'd noticed that the shampoo bottle was missing (it wasn't) and "could we remember where we'd put it?" The patronizing comment was made in conjunction with the threat, "If we couldn't come up with it, she'd be charging us an extra $20 on our bill for it." We were shocked and taken aback by the accusation and told her that the shampoo bottle in question was left in the shower exactly where it should be. We then had to prove our innocence and drove back to the yurt with the manager following right behind us to point out the shampoo bottle which was in the shower right where it belonged. At this point I just wanted to pay the full bill and get out of there so we drove back to reception but when we examined the bill, we noticed that another extra $200 charge had reappeared on the bill. We had the manager correct the bill and left telling her we would write this review and let everyone know of the abysmal customer service and the false accusation of theft of a $20 shampoo bottle we had received at the Cave B Inn. As we were preparing to drive away, she came running out of reception with the bottle of wine for us. A nice touch I suppose, but too little, too late.

I went to Cave B with my son’s fiancé to check it out for a wedding venue. Amazing facility, she decided to have their wedding here! We stayed in the 2 bedroom cliff houses, which were awesome. I would highly suggest eating at thei restaurant, the food is delicious. I was also impressed with their tasting room and wine.

My husband and I just recently got married at Cave B Inn & Spa Resort (August 2018) and had reserved our contract early in 2017. In July of 2017, Cave B was bought by a couple who have a background in real estate and have zero background in the hospitality industry. Their lack of customer service skills has been passed down to the new sales manager and a majority of their staff. 16 days prior to our wedding, we received an unsympathetic email from the sales manager stating that our contract was not compliant with their "new" policies. As you can imagine that brought my stress level way up. After the first email, she stated that our prices needed to go up on a few things. With every email, she kept adding on more charges until the final price was over $8000 more from our original contract. After 9 months of communication with her and making minor changes to our contract, she never once stated that our pricing needed to go up or that our contract was not compliant. We felt as though that they waited until the very last minute so that they could scam us into having no other option but agree to the new terms and pricing. They had the upper hand knowing that a majority of our guests had booked rooms there, that our vendors were contracted to go out there, etc. After speaking to another bride getting married after us at Cave B, she mentioned they raised the prices on them as well. They should have reached out to all the contracts booked with the previous owners to let everyone know that they would not be honoring the prices quoted to them right after buying the property. The only good experience we had with the Cave B staff was with the catering staff, especially Juni and Mike. They made sure to do whatever possible to make our day and night special. After our wedding day, the sales manager emailed us the final bill. In her email she did not ask any follow up questions about our stay, our wedding nor did she congratulate us. Because I work in the hospitality industry, I know that this is something a sales manager should at least do. They call themselves a resort but the amenities are lacking tremendously. The only thing to do there is go to the pool, hike down in hot weather down to the river or go wine tasting. The pool is only open from Memorial Day until Labor day (and is closed many times of the year due to private events). They now don't open the cabana for poolside drinks or food unless it is for private events. A lot of our guests complained about the overpriced buffet on Sunday. The buffet is the only option for food on Sundays until 4pm so you can't avoid paying the steep price. Most of our guests' AC units were not working and with the weather being in the 90s-100s, it was a necessity. Another guest mentioned that the shower in their Yurt was leaking into their bedroom. As part of our wedding contract, the resort fee was waived for our guests, when my bridesmaid called to ask for more water bottles, the guy at the front desk mentioned that they waived the resort fee, implying because of that reason, they did not have to send her more bottles. We used to love Cave B Inn & Spa Resort and would rant and rave about how awesome it was but now with the new ownership/management, I would advise against staying there. Customer service is not their concern and you will be unhappy staying there. I would suggest to visit the winery that is on the same property (still owned by the original owners) and enjoy the views from there.

We went to Cave B for the first time in 2005 shortly after they opened. It was a beautiful resort on the Columbia gorge, great quality, excellent service, great restaurant, definitely 5 stars. Since we went back a few times and it was always the same. We got married there 3 years ago, fantastic weeding, the service and all was phenomenal. This weekend we returned to celebrate with friends. What a disappointment! Ownership changed one year ago and the place is a disaster. Checking was chaotic to say the least. Nothing was working. Staff totally inefficient. The resort itself is in decay. No maintenance whatsoever. The paved ways covered with gravel. The grounds lawns dying for lack of water, unkept. The pond where we had our weeding is in disarray, weeds, dead lawn and a beautiful dying tree by the pond. Sad. The cliff house where we stayed at the entrance had a pile of bird excrement and full of ants!. The interior showing big time wearing. Carpet was warned out. The chair on the deck had a hole. The swimming pool area also in bad shape unkept. The restaurant Tendril was a disaster. They had only one server for the whole restaurant! The service was an absolute disaster. Long wait for the food which was mediocre at best. A real shame because the resort is in a beautiful location and has magnificent architecture and layout.

We stayed here for a night in June in order to attend an event. We chose the yurt accommodations. The yurt was fine, but because we had an unexpected out of town guest, we asked to bring a blowup bed so she could join us. Not only did they charge us $50 for this, they were rude. The yurt easily accommodated far more than two people and we even brought our own bed things. We visited the wine tasting area and were treated to staff who ignored us while they audibly discussed their love life in the room behind the tasting area. The facilities here seem good, but the attitude is terrible. As others have indicated, they make no effort to accommodate, which for the prices they charge, is not acceptable. I wouldn't stay again, not for any event.

If I could give this place a 0 I would. I have broken down my visit into sections below but the overall message is DO NOT VISIT AND DO NOT HAVE YOUR WEDDING THERE!! REPEAT: DO NOT HAVE YOUR WEDDING THERE 1. Reservations The website is extremely difficult to use. I was attending Cave B for a wedding and the code wouldn't work, when I called they didn't answer several different times. When they finally did they were rude and acting as if every question I asked was stupid. 2. The Yurt The yurt was disgusting, there was dirt/dust all over the ground and the stereo they put in there is horrible and can't hold a bluetooth connection. My friends yurt had a broken curtain that fell off the door TWICE. When I went to go take a shower, there were 2 earwigs in my towels. There is also nothing to cover the skylight so the sun comes in at 4am. 3. WEDDING The wedding I was in was only made amazing by the people attending it. 16 days before the wedding the venue EMAILED the bride to say how excited they were to host the wedding but that they needed around $8,000 more! YES 16 DAYS BEFORE they emailed her to say she owed more money (not her fault, their fault) and that they needed an answer in 2 days. She booked the venue a year in advance and they signed and viewed the contract. All their visits to the winery went smoothly leading up to the wedding and nothing was ever said about them not being charged enough or anything. I was shocked to say the least so when she argued that it was a mistake on their end and its not fair, they didn't care and were happy to cancel her wedding and her guests reservations. OVER THEIR MISTAKE. I promise you I am not making this up. 4.Treatment of Guests The morning after the wedding, the bride and I walked into the main check in area where they serve breakfast to say good morning to her guests and quickly leave. The bride was in a beautiful and appropriate, one piece swimsuit with shoes on and tried to walk in to say hi. Instead she was stopped by a woman who was the owner saying she can't come in and that this establishment was "classy". SHE WAS SO RUDE! All of this after the bride spent so much money on her wedding there. 5. Misc. - They have no water service, our places we stayed only had two water bottles, when I asked for more they said we could buy them at the front desk -The roads to drive around were dusty and untamed -The AC in my yurt cooled only half the room -The beds in the yurt were uncomfortable -The signs displayed throughout the property of tiny or missing DO NOT HAVE YOUR WEDDING THERE!

We stayed at Cave B recently, for a friends wedding. We arrived at 1:00, expecting to have lunch with two other couples. However, we were told they only serve brunch on concert weekends. The website, stated otherwise, saying lunch was served until 4:00. I spoke with the manager and asked if we could have lunch, we would all order the same burger. She said no sorry, and gave me "canned" unsympathetic answers. She also said while we were waiting for her to come out, she updated the website with correct information. Not Impressed! The brunch looked like it had been sitting out since 8:00am. The guys ended up going back into Quincy to get pizza to go. The winery hosts {separate management-ownership form the Inn} were very accommodating and allowed us to eat our pizza while enjoying their wine. The rooms, are dated, dirty and have a combination of furniture that does not match or represent one style. Our room looked more like a college room with roommates furniture thrown together. There was no iron or ironing board in the room. The signage thru out the resort is very limited and made it very difficult to walk back to our room, in the dark, after the wedding reception. The only thing going for Cave B is the natural beauty of the geography. Definitely not worth the money.

We had heard good things about this place from other people, and we intended to stay two nights in a yurt here, but we were happy to leave after one short rather noisy night. Check in was uneventful, but done with a "I don t care attitude", just like checking out the next day. No information without us asking first, no smiles, no desire to do anything other than get things done. Our yurt was easy to find, but the road leading up to the yurts was very poorly maintained. Same with the area outside the yurt, a dusty area with cigarette stubs and plastic bottles as a view. The furniture for sitting outside was also cheap plastic. However the bed was good. We were bothered by noise from a nearby venue, and also from our neighbors. There are many yurts and they are placed really close together. When we intended to enjoy the rather good view from the pool, some person flew a drone over us several times as we were in the pool. The pool area also lacked maintenance with dirty changing rooms/toilets. Later at night we went to the bar to sample some wine and enjoy the delightful area outside the bar, but also there the peace was constantly interrupted by the maintenance crews and other cars driving with noisy engines on the road under us.

I was soooooooo wanted to love this place. But it's overpriced for what you get. I love the wine but the restaurant was only ok and the server was a bit patronizing for a twenty-something. Our room was old an outdated. I'm not a tech genius but I'm pretty savvy - the TV situation = not good. Pass in the fall. Maybe summer is better.

344 Silica Rd NW Quincy WA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa services

Located within a 5-minute walk of Cave B Estate Winery, Cave B Inn is within a mile (2 km) of The Gorge Amphitheatre. This 4-star hotel has 30 rooms and welcomes guests with a restaurant, free in-room WiFi, and free valet parking. Colockum Ridge Golf Course and Ginkgo Petrified Forest State Park Interpretive Center are also within a 30-minute drive.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and a TV with a DVD player. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a balcony, a sitting area, and a coffee maker.


Property features

Cave B Inn features free WiFi in public areas, conference space, and spa treatment rooms. You can take advantage of free valet parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this spa hotel include a library, express check-in, and express check-out.

Room options

Cliffe House

King 1 | Sleeps 2

Cavern Room

King 1 | Queen 2 | Sleeps 4

Sunrise Room

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 582 reviews