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Novotel Moscow Sheremetyevo Airport

4.0 out of 5.0

Recent guest reviews

We had a 22 hour layover and used that time to explore Moscow. We chose this hotel because of its proximity to the airport and got much more than we anticipated. It was a beautiful and modern hotel with a lot of nice amenities. The breakfast had a lot of verity and the shuttle service was at very convenient intervals. I hope we get to come to Moscow again!

The room was very clean and was upgraded from the last time we stayed there.

Great place for a layover, close to the airport, great staff, great breakfast buffet, beautiful rm!!!!

As always everything is great! Great breakfast variety and friendly staff!

I had a cancellation till 6pm on this hotel and I called them using my roaming 3 Dollars a min. They place me on hold and then after 3 mins of wait transferred me to reservation. Reservations told me they cannot refund me my money but instead I can book a room in the same hotel for another day. I don't have a visa so could not live there, how the hell am I going to return to stay there. I was disappointed as orbits showed it as if I can cancel the hotel if required and than they removed the option of cancelling it. I made the call before 6.00pm on roaming. Orbitz can confirm by calling the hotel. Cancellations or changes made after 6:00PM (Russian Daylight Time) on Jul 9, 2016 or no-shows are subject to a hotel fee equal to 100% of the total amount paid for the reservation.

The hotel is very close to the airport with early breakfast and free shuttle to the airport. The hotel staff was very polite and helpful.

Food at restaurant is whatever, service is terrible.

Great location near the airport. Free shuttle every 30 minutes to terminals. Spa, great sauna and swimming pool. Room clean and good service.

The room was clean, bed is very comfortable! Friendly stuff!

If you need to stay for a short time and need to be near airport this is the best place to be at!

I stayed one night between flights. The room was clean and comfortable. I got a good night's rest.

Friendly English speaking stuff, great comfort and everything what was needed is on side.

Very spacious corner rooms. Free wifi in all rooms. Luggage wrap cheaper than in the terminal.

Nice surprise. Easy walk from the airport terminal even with the road construction and traffic. Very pleasant lobby and facilities. Comfortable, quiet, and clean room. Helpful and courteous front desk staff. Shuttle available as well for rainy days! Very good experience.

Easy walking from SVO, with restaurant inside and clean nice rooms. Also short walk from Airtain which takes you exactly in 30 min to downtown Moscow and leaves every 30 min.

Room was clean, but I noticed one bad had a few wrinkles, not sure, but it looked like someone was already seating on it. Anyway, the second one was very fresh, so I used this one. Also toilet had a rust stains in the toilet bowl. Another thing, the only currency exchange machine in the lobby was not working, so I was not able to exchange rubles to US dollars. I wish they have at least one more machine in the hotel. Positive things: personal was very polite , hotel has free shuttle bus to and from airport every 20-30 minutes and also breakfast was really good. Although, the price is a little to high, but due to it location close to Sheremetyevo airport and personal safety I believe next time I will stay in this hotel again.

The room was clean and well kept. The beds were comfortable. There wasn't anything extra in the room like shampoo or cream, but if you are looking for a good room that is walking distance to the airport, then it is for you.

Check in was friendly and efficient. Located on airport grounds. Captive to hotel. Restaurant was normal and within reason price wise. Interior well soundproofed. Wake up call was punctual. Checkout was friendly and efficient. Shuttle was punctual and delivered us to the correct terminal. It was a good hotel airport.

Shuttle drivers courteous, after you bring your bags to the shuttle bus. Like most of Moscow, English comprehension poor, but staff tries to be helpful. Room is clean. Facilities within hotel good. Once you get there, the only place to go outside is the airport.

The hotel looks attractive and will be more attractive after restaurant reconstruction. Room is big enough for one or two guests, comfortable, quiet and clean . Restaurant have gourmet food for dinner and generous breakfast which is usually included in your stay. Minutes to the airport (free shuttle). The area for improvement is internet access from rooms: wired did not work for entire night, wireless was very. Overall impression: very good value for the price. Much better than some much more expensive hotels in Moscow.

Mezhdunarodnoye shosse Moscow

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Novotel Moscow Sheremetyevo Airport is located within a 15-minute drive of Ezhi Monument and Arena Khimki. This 493-room, 4-star hotel welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi. It's adjacent to the airport and also within a 20-minute drive of Crocus Expo Center.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Cote Jardin offers relaxing garden views; Fusion Bar specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 5 AM to 10 AM.


Rooms

All 493 shared accommodations feature sitting areas. 26-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Washers/dryers, iPod docks, and sofa beds are other standard amenities.


Property features

At Novotel Moscow Sheremetyevo Airport, guests enjoy an indoor pool, a health club, and a sauna. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 6 meeting rooms, and a conference center.

Room options

Executive Room, 1 Double Bed

Full 1 | Sleeps 4

Comfort Suite, 1 Double Bed

Full 1 | Sleeps 2

Guest reviews for Novotel Moscow Sheremetyevo Airport

Everyone (5) Business (7) Couples (9) Family (4) Other (4)
5

very close to airport

Everyone

We had a 22 hour layover and used that time to explore Moscow. We chose this hotel because of its proximity to the airport and got much more than we anticipated. It was a beautiful and modern hotel with a lot of nice amenities. The breakfast had a lot of verity and the shuttle service was at very convenient intervals. I hope we get to come to Moscow again!

By , from California on Dec 25, 2016

Review comment responded on Dec 27, 2016

Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. To provide the best service is our priority and we are very glad to find out that we made your stay memorable and joyful. Such comments as yours inspire us to improve quality of services day by day. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager

5

all was great!!

Everyone

The room was very clean and was upgraded from the last time we stayed there.

By , from Baltimore, MD on Oct 11, 2016

Review comment responded on Oct 13, 2016

Dear Liubov! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay. We always try to provide our guests with perfect conditions for rest. It would be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport”! Best regards, Sergey Ryltsov General Manager

5

wonderful hotel

Everyone

Great place for a layover, close to the airport, great staff, great breakfast buffet, beautiful rm!!!!

By on Jul 27, 2016

Review comment responded on Jan 1, 1970

Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager

5

i staying at this hotel every time when i have fli

Everyone

As always everything is great! Great breakfast variety and friendly staff!

By on Jul 18, 2016

Review comment responded on Jan 1, 1970

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We always try to provide our guests with perfect conditions for rest. It would be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport”! Best regards, Sergey Ryltsov General Manager

1

this hotel requires a transit visa

Everyone

I had a cancellation till 6pm on this hotel and I called them using my roaming 3 Dollars a min. They place me on hold and then after 3 mins of wait transferred me to reservation. Reservations told me they cannot refund me my money but instead I can book a room in the same hotel for another day. I don't have a visa so could not live there, how the hell am I going to return to stay there. I was disappointed as orbits showed it as if I can cancel the hotel if required and than they removed the option of cancelling it. I made the call before 6.00pm on roaming. Orbitz can confirm by calling the hotel. Cancellations or changes made after 6:00PM (Russian Daylight Time) on Jul 9, 2016 or no-shows are subject to a hotel fee equal to 100% of the total amount paid for the reservation.

By on Jul 14, 2016

Review comment responded on Jan 1, 1970

Dear Guest! Thank you for your comment. We apologize for the inconveniences. But we would like to mention that due to Russian migration law people with no Russian visa can’t be on the territory of Russian Federation. It would be a great pleasure to welcome you at “Novotel Sheremetyevo Airport”! Best regards, Sergey Ryltsov General Manager

4

convenient for travellers

BusinessTravelers

The hotel is very close to the airport with early breakfast and free shuttle to the airport. The hotel staff was very polite and helpful.

By , from California on May 1, 2016

Review comment responded on Jan 1, 1970

Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We always try to provide our guests with perfect conditions for rest. It would be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport”! Best regards, Sergey Ryltsov General Manager

2

far from expected

Families

Food at restaurant is whatever, service is terrible.

By on Sep 29, 2015

5

night before flight

Singles

Great location near the airport. Free shuttle every 30 minutes to terminals. Spa, great sauna and swimming pool. Room clean and good service.

By on May 15, 2015

5

great stay before flight!

Singles

The room was clean, bed is very comfortable! Friendly stuff!

By on Mar 3, 2015

5

nice , near airport

BusinessTravelers

If you need to stay for a short time and need to be near airport this is the best place to be at!

By on Jan 26, 2015