Moscow Marriott Tverskaya Hotel4.0 out of 5.0
Recent guest reviews
This is an acceptable quality hotel for a business trip, a short walk from the airport train terminal. Red Square is along the same street, although it is too far to comfortably walk. Rooms and service are as expected for a Marriott.
The cheapest of the Marriotts in Moscow, and slightly tired, but still a good-value mid-range hotel for Moscow. Service occasionally patchy but there were some good exceptions. Good points include: security; location right next to Belorusskaya metro; nearby coffee shops/restaurants; room size; and the bed/pillows. Bad points include: standard free wifi is a bit weak/unstable; breakfast is $34 and overpriced; minibar and costs of eating in the hotel also pricey; when there are events/seminars/conferences it can be a bit noisy and understaffed I stayed there twice in past two years and would still choose it again.
(+) the staff is really nice (+) the security of the hotel (+) quiet (+) destination (just in front there are pubs, cafes, restaurants to have breakfast, dinner and super) (+) the metro station is very close, which is very important in the city with enormous amount of traffic jams (+) clean (-) at first it was difficult to find the hotel, but in just a day you'll make sure that the place is good and easy to approach
Stayed as part of group and although lots of staff, only one girl in n desk was efficient and apologising for everyone else. I was on 5th floor..demand top floor. Noisy, paper thin walls, children running unsupervised laps of both 5th & 6th floors and no one cared. Room was not cleaned or made up 3 days in a row..had to have done after very long days on tour and a complimentary drink really was not good enough for inconvenience. Don’t eat in lobby bar go to restaurant- must have been reheated as totally different beef stroganoff in lobby ( disgusting) compared to restaurant...why???? Staff standing around, not friendly...Unprofessional, unorganised, lacking enthusiasm to provide service. So glad I moved to another hotel for the rest of my stay in Moscow. Will not be recommending or be back. The one star is for poor young girl running your whole hotel and being so courteous when everyone else doing nothing. Also they did not give me my check out form that next hotel required...again just not good enough . My advice ...go somewhere else.
It could be due to manpower shortage that led us to experience service below what we had experienced in other Marriot hotels we had stayed in: a) we made tour enquiries but the staff was neither knowledgeable nor interested to provide the service; b) our room was not cleaned on 2 afternoons when we returned from tour at around 4 pm; we realised one evening that the housekeeping service would be around 6 pm and c) there was some upgrading works one afternoon with a note left for affected rooms that hot water would be restored at 6 pm. We returned at 10 pm and found that the hot water was not turned on. We called the counter and was advised that they would call us back after checking. After waiting for half an hour, we called again. This time we were advised that the hot water service would be restored the next morning. We had to go down to collect the keys to another room with hot water restored as the bell boy left for the day and the only staff could not leave the counter. We would understand the constraints but would appreciate it if a note could be left to update affected customers. It is cold winter and guests would appreciate having warm water for shower. Despite the below expectation service, one would appreciate that the hotel is located in a very convenient central location near the Metro station. The room is of comfortable size with two queen beds.
Stayed there and booked the hotel due to large contingent travelling, but very unprofessional Hotel. At Check in waited for Almost four Hours. Staff kept us waiting saying that Rooms are being prepared. Touts are also operating who are a nuisance for the travellers. Hotel Entrance not convenient and staff also demands money for everything. Bell Service - Poor. Not Recommended for business meetings.
I was very pleasantly surprised with this hotel. They have honoured my request for quiet room and even made an upgrade to me a low-tier Marriott Rewards member. The room was spacious, kitchenette was an added bonus. Bathroom clean, spacious and included plenty of toiletries. Different sorts of coffee, tea and cream was provided in the room. The check-in and out was speedy and efficient. Cannot comment on the breakfast as I did not attend it.
I was there in July, first time in Moscow, this hotel made me feel very much at home. The team, beginning with Mr. Pavel Jindra, were so helpful and attentive, they made me feel very special. I misplaced some important ID papers and Mr.Jindra himself helped me resolve the problem. I checked in after midnight and the night Manager, I believe his name was Esan, forgive me if I spell it wrong, was unbelievable throughout my stay, beginning by taken care of a dispute with the taxi driver who wanted to charge me double the fare from the airport and took care of me even before I checked in. That is hospitality at its best. One of the concierges, a young Lady, spoke 7 languages and she was a great source of information. The whole hotel team and the leader were awesome. Thank you !! The hotel itself, two blocks away from the metro, a couple of stops to the Kremlin and the other tourist attractions. Very convenient, besides another station direct to the airport, just 5 minutes walk. The breakfast was great, the rooms great as well. I would love to go to World Cup next summer, and this hotel will be my favorite. Thank you Mr. Jindra and all your great team.
This hotel is in a good location for visiting Moscow. It is between two subway stations that you can use to get anywhere in the city. For novices like myself with little understanding of Russian, the Mayakovskaya station is easier to navigate as there is only one line running through it and you simply need to pick the direction. The Kremlin is just a couple stops down and the subway will save you about 30 minutes of walking. For venturing out, there are some restaurants on the same street as the hotel, as well as plenty of convenience stores for miscellaneous items. The hotel is modern and clean. The front desk staff is helpful and efficient. It seems fairly secure, with metal detectors at the doors with security guards monitoring the lobby. The lobby bar isn't all that inviting ... basically an extension of the lobby with little visual appeal. It sat empty whenever I walked through the area. The concierge was pretty helpful, although I felt he could have been a little more knowledgeable about various city tour options. My room was fairly spacious with a high ceiling and tall windows. It was a little dark in there and the view was not much to speak of. But it was clean and the bed was comfortable. The bathroom was modern, clean, and had plenty of space. Housekeeping was very good. They leave two bottles of water daily. There is a fitness facility on the third floor that was well appointed. Cardio and weight equipment was adequate for a decent workout. There is also a sauna available. The restaurant on the second floor served a decent, if somewhat pricey, breakfast. Hot and cold options were available and omelettes can be cooked to order. Service was fast and friendly. There are certainly other more luxurious hotel options in the center of Moscow, but I thought this Marriott was a good combination of convenience and full service to help make a trip to Moscow special.
Pleasant, clean hotel, with incredible pleasant staff. Locatiopn is very good 2-3 minutes from Beloruskaya metro station (green line 2 and 3 stations to Red square, 3 stations in other direction to shopping centre Metropolis).Rooms are spacious and very clean. Pleasant music is in the corridors. Elevator is made of glass. Hotel restaurant is very nice, reduced design, food is excellent. Please eat fish (it is incredible).
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour fitness center
- Business center
Located in Tverskoy, Moscow Marriott Tverskaya Hotel is within a few miles (5 km) of popular sights such as Red Square and St. Basil's Cathedral. This 162-room, 4-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. Located centrally in Moscow, it's also close to Bolshoi Theatre and State Historical Museum.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in international cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.
All of Moscow Marriott Tverskaya Hotel's 162 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free weekday newspapers. Plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include free bottled water, laptop-compatible safes, and ironing boards.
Moscow Marriott Tverskaya Hotel offers a 24-hour fitness center, a sauna, and free WiFi in public areas. If you drive, self parking is RUB 2800 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 6 meeting rooms, conference space, and a business center.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 856 reviews