Most of the staff are nice, accommodating. Front desk staff lied about not having internet. No TV and did not care to fix the problem. No hand towel in the bathroom. There’s no barrier between shower and toilet, so water from the shower gets into toilet section. We appreciate the water heater in the shower. Food needs to be improved. Service in the restaurant was slow at times. Pancake was served without butter and syrup. We had to ask for it. No crème for coffee. We felt like we were in a restaurant with staff not having knowledge of routine /standard restaurant service. House keeping staff were very nice and very helpful. I had to call for broken shower and door. Maintenance staff fixed those two. They were polite and efficient. The way to the main resort needs to be improved. There were bumpy section, too narrow. I won’t advise small cars with poor suspension to drive on this winding road.
Most of the staff are nice, accommodating. Front desk staff lied about not having internet. No TV and did not care to fix the problem. No hand towel in the bathroom. There’s no barrier between shower and toilet, so water from the shower gets into toilet section. We appreciate the water heater in the shower. Food needs to be improved. Service in the restaurant was slow at times. Pancake was served without butter and syrup. We had to ask for it. No crème for coffee. We felt like we were in a restaurant with staff not having knowledge of routine /standard restaurant service. House keeping staff were very nice and very helpful. I had to call for broken shower and door. Maintenance staff fixed those two. They were polite and efficient. The way to the main resort needs to be improved. There were bumpy section, too narrow. I won’t advise small cars with poor suspension to drive on this winding road.
