Terrible service. One of our rooms had a terrible smell, and the assistant manager refused to change the room or refund our money, even after the cleaning staff admitted it had an awful smell. AVOID THIS HOTEL — terrible service.
Located in Montreux City Centre, L'Ermitage is a leisurely stroll from sights such as Montreux Music & Convention Centre 2m2c and Montreux Convention Center. This 7-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:00 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Safes, ironing boards, and free toiletries are also available.
Guests staying at L'Ermitage enjoy free WiFi in public areas, a terrace, and a garden. There's free parking if you drive. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Terrible service. One of our rooms had a terrible smell, and the assistant manager refused to change the room or refund our money, even after the cleaning staff admitted it had an awful smell. AVOID THIS HOTEL — terrible service.
Dear Guest, We thank you for taking the time to write a comment and are sorry to read that your stay didn't meet your expectations. We would like to point out that the guests that stayed in that room before never complained about the smell. Eventhough, we graciously offered you your first night when you decided to stay elsewhere. Best Regards, V.Russi, Boas Swiss Hotels, 15.08.2019