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Recent guest reviews

What is warm and comfortable and stuff so polite good location

This is a warning to stay away from this dump that they call apartment hotel. Are you riding around midnight and the room was filthy. I was itching all night fearing that I have bed bugs. Other people had bed bugs and had not seen those reviews before I booked. I arranged to have a shuttle pick me up the next morning at 9:30 a.m. and when I got down to the waiting area there was nobody in the office and there was another guy who was waiting for supposedly the shuttle. A taxi shows up and we asked if that was a shuttle and he said yes when we got to the airport we were each charged $7. I have attempted to reach the hotel 3 times and the manager is not on duty and someone else said the shuttle should have been there at 9:30 and it should have been free. Most importantly, this apartment hotel is a dump an absolutely disgusting and filthy. You will be afraid to sleep in the bed. I arrived at midnight and slept in it for about 4 hours and was itching all night and couldn't wait to leave that apartment hotel. Do yourself a favor and pay more to stay at the clean hotel not a roach hotel like this one.

Hair is everywhere. On my pillows, bed sheets, bathroom

This was a cheap clean room for a quick stay in Montreal. The room was clean but needed some updating especially the carpet and furniture. Additionally, there was no way to control the temperature in the room.

I did not like anything. Customer service was very very poor. When I arrived at the airport I called to arrange shuttle and the person who received my call treated me bad. Then, when we were picked up the driver treated very bad to another customer and was disrespectful and raised his voice to this girl. The driver did not help with the luggage and asked me to do it by myself (temp was -20 c). In summary, the environment was hostile and it seems the driver, the person who attended the call is the same person who manages reservations and the front desk. Lastly, the room was in a basement and had to move my luggage by myself after almost 12 hours traveling.

The place was perfect for me, the whole idea of a converted apt with full kitchen. Very close to Dorval shopping center, and the buses and airport. There are no frills amenities but i was not looking for these things. Manager Emily was very responsiveness to needs and the shuttle was convenient

Could improve with cleanliness. There were ants all over the place.

Great customer service and they even let us check in earlier. The guy at the front desk was very cooperative, and nice. We were very pleased with our stay. I highly recommend the hotel if you are catching a flight. They are about 5 minutes away from the airport and they offer transportation. Their price is very affordable.

My flight got delayed so I didn't arrive at the hotel until ~2 AM, then had to take the 4 AM shuttle back to the hotel. Shuttle was fantastic. Bed was super comfortable and apartment was spacious. I would stay here again.

It was a nice one bedroom apartment near the airport, a little bit old, but in decent condition.

The is a very nice hotel. They even have a free shuttle to the airport.

Upon arrival in the room beds looked desheveled. Pillows was stained nap had to request new bedding sheets. Room was cold so we requested a space heater. Not much amenities in the office.

Great price for a full apartment with full kitchen. It was great. Would definitely stay here again.

The property is old and outdated. Loose tiles in the bathroom, chips in the kitchen countertops and overall dingy atmosphere. Trouble getting into the room upon arrival so an alternate room was provided however it was in the basement next to the laundry facility.

We stayed here for a low cost place to stay before flying out of the Montreal airport. It’s close to the airport so the planes are a bit loud. The hotel used to be apartments so the rooms are fairly large and a have a simply stocked kitchen. It’s not fancy, but it’s definitely adequate. The beds were comfortable and the room was very clean. The staff was also very friendly.

This property was not at all as described. It was shoddy & dingy. Mildew in areas. Wouldn't have stayed there if we'd had other options. Tricked.

Chipped paint, old and rusted windows patches with paper. That an old 1970 appartment building where they rent appartments that are horrible, you're not certain that it's safe to sit on the living furniture, etc.

facilities are old. no receptionists. no services. location hard to find.

Somewhat cute from the outside and the staff are helpful & the staff was cleaning and doing laundry. We had 4 people and needed 3 beds close to the airport & all the big brands were sold out so we chose this hotel apartment for our last night we were stuck in Montreal due to hurricane Irma. BUT the rooms are so outdated & and layered with filth that I don't know how they pass health inspections. They really shouldn't be able to get money for people staying in these rooms. 1960s everything original: Old furniture (fixed by 2x4s), carpet you don't want to walk on with bare feet, black mildew covered the white grout in the pink bath/shower, the toilet ran unless you closed the flapper manually every time flushed, there was a couple fighting outside our window all night & a car alarm going off intermittently as well, and It sounded like our light fixture was going to crash down every time the people above our room walked around. I've travelled the world and stayed in some nasty rooms. This is one of the worst.

440 Roy Avenue Dorval QC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Fitness center

Located in West Island, Beausejour Hôtel Appartements is within a 15-minute drive of CAE and Fairview Pointe Claire. This 40-room aparthotel has free in-room WiFi, free self parking, and a free airport shuttle.


Rooms

Each apartment is air-conditioned and features a kitchen and space to spread out with a separate bedroom. A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers a soaking tub and hair dryers. Other standard amenities include a coffee maker, free local calls, and an ironing board. Weekly housekeeping is available.


Property features

Guests of Beausejour Hôtel Appartements enjoy a fitness center, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Standard Apartment, 1 Bedroom (one king sized bed )

1 King Bed | Sleeps 4

Standard Apartment, 1 Bedroom (two double beds )

2 Double Beds | Sleeps 4

Standard Apartment, 2 Bedrooms (One king bed and two queen beds )

1 King Bed and 2 Queen Beds | Sleeps 6

Standard Apartment, 2 Bedrooms (two king sized beds )

2 King Beds | Sleeps 6

Guest reviews for Beausejour Hôtel Appartements

Everyone (19) Couples (5) Business (1) Family (6)
4
Everyone

What is warm and comfortable and stuff so polite good location

By on Nov 28, 2019

Review comment responded on Dec 5, 2019

Thank you!

2
Everyone

By on Oct 28, 2019

Review comment responded on Nov 11, 2019

Thank you for the review

1
Everyone

This is a warning to stay away from this dump that they call apartment hotel. Are you riding around midnight and the room was filthy. I was itching all night fearing that I have bed bugs. Other people had bed bugs and had not seen those reviews before I booked. I arranged to have a shuttle pick me up the next morning at 9:30 a.m. and when I got down to the waiting area there was nobody in the office and there was another guy who was waiting for supposedly the shuttle. A taxi shows up and we asked if that was a shuttle and he said yes when we got to the airport we were each charged $7. I have attempted to reach the hotel 3 times and the manager is not on duty and someone else said the shuttle should have been there at 9:30 and it should have been free. Most importantly, this apartment hotel is a dump an absolutely disgusting and filthy. You will be afraid to sleep in the bed. I arrived at midnight and slept in it for about 4 hours and was itching all night and couldn't wait to leave that apartment hotel. Do yourself a favor and pay more to stay at the clean hotel not a roach hotel like this one.

By on Oct 11, 2019

Review comment responded on Nov 11, 2019

Thank you for the review!

1
Everyone

Hair is everywhere. On my pillows, bed sheets, bathroom

By on Sep 22, 2019

Review comment responded on Sep 26, 2019

Dear guest, we are very sorry to learn about your negative experience. Thank you for taking the time to write this review, as it helps us constantly improve. We will follow up with our housekeeping team.

3
Partner Couples

This was a cheap clean room for a quick stay in Montreal. The room was clean but needed some updating especially the carpet and furniture. Additionally, there was no way to control the temperature in the room.

By on Apr 19, 2019

Review comment responded on Apr 24, 2019

Dear guest thank you for your review, we are continuously renovating our premises to better serve our guests and we have taken note for the carpets and furniture. We apologize for the room temperature issue and we will have our maintenance department verify this. Thank you for staying with us !

1
Family with small children Families

I did not like anything. Customer service was very very poor. When I arrived at the airport I called to arrange shuttle and the person who received my call treated me bad. Then, when we were picked up the driver treated very bad to another customer and was disrespectful and raised his voice to this girl. The driver did not help with the luggage and asked me to do it by myself (temp was -20 c). In summary, the environment was hostile and it seems the driver, the person who attended the call is the same person who manages reservations and the front desk. Lastly, the room was in a basement and had to move my luggage by myself after almost 12 hours traveling.

By on Feb 28, 2019

Review comment responded on Mar 4, 2019

We are very sorry this was the case, we are speaking with the man who was in charge that night, and insuring this never being repeated ever again. Thank you for bringing this to our attention.

5
Families

The place was perfect for me, the whole idea of a converted apt with full kitchen. Very close to Dorval shopping center, and the buses and airport. There are no frills amenities but i was not looking for these things. Manager Emily was very responsiveness to needs and the shuttle was convenient

By on Feb 13, 2019

Review comment responded on Feb 15, 2019

Thank you for sharing your valuable feedback regarding your stay! I am glad that you enjoyed your stay. We hope to have you back really soon !

4
Families

Could improve with cleanliness. There were ants all over the place.

By on Feb 5, 2019

Review comment responded on Feb 6, 2019

We thank you for the review, we will look into the issue you mentioned right away and make sure it is dealt with. Thank you

4
Families Families

Great customer service and they even let us check in earlier. The guy at the front desk was very cooperative, and nice. We were very pleased with our stay. I highly recommend the hotel if you are catching a flight. They are about 5 minutes away from the airport and they offer transportation. Their price is very affordable.

By , from Atlanta, GA. USA on Jan 4, 2019

Review comment responded on Jan 15, 2019

Thank you, we wish to see you again soon!

5
Everyone

My flight got delayed so I didn't arrive at the hotel until ~2 AM, then had to take the 4 AM shuttle back to the hotel. Shuttle was fantastic. Bed was super comfortable and apartment was spacious. I would stay here again.

By on Dec 27, 2018

Review comment responded on Dec 31, 2018

Thank you and we hope to see you again soon!

Beausejour Hôtel Appartements

440 Roy Avenue, Dorval, QC H9S3E1
url importing https://www.orbitz.com/Montreal-Hotels-Beausejour-Hôtel-Appartements.h2970888-p2.Hotel-Reviews