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The Kartrite Resort & Indoor Waterpark

4.0 star property

Choose dates to view prices

Photo gallery for The Kartrite Resort & Indoor Waterpark

Water park
Creator video - submitted by UnderDogGetaways
2 bars/lounges, poolside bar
Courtyard
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
555 Resorts World Drive, Monticello, NY, 12701
  • Place, The Kartrite Resort & Indoor Waterpark
    ‪1 min walk‬
  • Place, Concord Monster Golf Course
    ‪2 min drive‬
  • Place, Resorts World Catskills
    ‪4 min drive‬

Room options

View all photos for Suite, Multiple Beds (4 Waterpark passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds (4 Waterpark passes)

9.2 out of 10
Wonderful
(9 reviews)
  • 847 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for Junior Double Queen Suite with Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Double Queen Suite with Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Double Queen Suite with Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Double Queen Suite with Patio

7.4 out of 10
Good
(14 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Jr. Suite, 1 King, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 1 King, Sofa Bed, Patio

7.0 out of 10
Good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 500 sq ft
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Jr. Suite, 1 King, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 1 King, Sofa Bed

7.8 out of 10
Good
(28 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

9.0 out of 10
Wonderful
(12 reviews)
  • 500 sq ft
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

8.4 out of 10
Very good
(22 reviews)
  • 500 sq ft
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Jr. Suite, 2 Queens + Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed

8.8 out of 10
Excellent
(84 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Patio (4 Waterpark Passes)

9.6 out of 10
Exceptional
(4 reviews)
  • 847 sq ft
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

8.0 out of 10
Very good
(4 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Jr. Suite, King + Sofa Bed, Patio, ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, King + Sofa Bed, Patio, ADA

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Jr. Suite, 2 Queens + Sofa Bed, ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed, ADA

7.0 out of 10
Good
(18 reviews)
  • 420 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Balcony (4 Waterpark Passes)

8.4 out of 10
Very good
(8 reviews)
  • 847 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds, Patio

Smart TV, iPod dock

Deluxe Suite, Multiple Beds, Patio

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed
  • Free WiFi

Grand Suite, Multiple Beds, Patio, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Grand Suite, Multiple Beds, Balcony, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Grand Suite, Multiple Beds, Balcony, Corner

  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Family Suite, Multiple Beds, Balcony (Bunkroom)

  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Grand Suite, Multiple Beds, Balcony, Corner (Corner)

Grand Suite, Multiple Beds, Balcony, Corner (Corner) | Balcony

Grand Suite, Multiple Beds, Balcony, Corner (Corner)

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

About the neighborhood

Monticello

The Kartrite Resort & Indoor Waterpark places you next to The Kartrite Resort & Indoor Waterpark and within a mile (2 km) of Concord Monster Golf Course. This 4-star hotel has 324 guestrooms and offers conveniences like 5 restaurants, a water park, and an outdoor pool.

What's nearby

  • The Kartrite Resort & Indoor Waterpark - 1 min walk - 0.0 miles
  • Concord Monster Golf Course - 2 min drive - 0.9 miles
  • Resorts World Catskills - 4 min drive - 1.8 miles
  • Monticello Casino and Raceway - 9 min drive - 6.0 miles
  • LEGOLAND® New York - 46 min drive - 37.6 miles

Getting around

  • Stewart Intl. Airport (SWF) - 57 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Monticello Bagel Bakery - ‬7 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Empire Lounge - ‬5 min drive

About this property

The Kartrite Resort & Indoor Waterpark

The Kartrite Resort & Indoor Waterpark features a water park, an indoor pool, and an outdoor pool. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this family-friendly hotel include a lazy river, a children's pool, and a 24-hour gym.
For entertainment, guests can enjoy Smart TVs. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. IPod docks, sitting areas, and refrigerators are also available.
A 24-hour health club and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Resort view
Resorts World Catskills Casino
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  • Pool
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  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,115 reviews
$214 nightly
The price is $239
May 11 - May 12
Total with taxes and fees
Resorts World Catskills Casino

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bixby's Derby
  • Eat.Eat.Eat
  • Harvey’s Wallbanger
  • Surfside Grill
  • The Highline

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Hiking/biking trails
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Water park
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2019
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • iPod dock
  • Smart TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 78 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 to 25 per person
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

Frequently asked questions

What is there to do close to The Kartrite Resort & Indoor Waterpark?

This hotel is located in Monticello, just steps from The Kartrite Resort & Indoor Waterpark. You'll also find Resorts World Catskills and Concord Monster Golf Course within a short drive.

How much does it cost to stay at The Kartrite Resort & Indoor Waterpark?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at The Kartrite Resort & Indoor Waterpark on May 10, 2026 start from $256, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Kartrite Resort & Indoor Waterpark?

Yes, there is an electric car charging station and wheelchair-accessible van parking available.

Does The Kartrite Resort & Indoor Waterpark have a casino on the premises?

No, The Kartrite Resort & Indoor Waterpark doesn't have a casino.

Is there an indoor pool at The Kartrite Resort & Indoor Waterpark?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is The Kartrite Resort & Indoor Waterpark a good place to stay for couples?

There are many amenities for couples at this hotel, including 5 restaurants and an outdoor pool plus some guestrooms feature a fireplace.

Are there hot tubs at The Kartrite Resort & Indoor Waterpark?

No, but this hotel does have a sauna.

Does The Kartrite Resort & Indoor Waterpark have a restaurant that serves breakfast?

Yes, The Kartrite Resort & Indoor Waterpark has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Kartrite Resort & Indoor Waterpark allow pets to stay free of charge?

No, pets aren't allowed at The Kartrite Resort & Indoor Waterpark though service animals are welcome.

Are there connecting rooms at The Kartrite Resort & Indoor Waterpark?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Are there rooms with balconies at The Kartrite Resort & Indoor Waterpark?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished patio.

Does The Kartrite Resort & Indoor Waterpark have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Kartrite Resort & Indoor Waterpark.

The Kartrite Resort & Indoor Waterpark Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1135 out of 2164 reviews
Rating 8 - Good. 431 out of 2164 reviews
Rating 6 - Okay. 287 out of 2164 reviews
Rating 4 - Poor. 141 out of 2164 reviews
Rating 2 - Terrible. 170 out of 2164 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Anarjeta

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No one asked me if I needed anything, the water park was a mess towels everywhere , no tubs on the lazy river , not enough chairs not a good experience . I went with my 3 kids 2 of them didn’t try any of the pools
Stayed 1 night in Mar 2026

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2026

10/10 Excellent

Levente

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I'm so glad I found this place. We had a great time, the slides are awesome!
Stayed 2 nights in Jan 2026

10/10 Excellent

Merlyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026

4/10 Poor

Israel

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
We've come in the past and had a great experience but this time was a real disappointment. The waterpark was closed Monday and we didn't know until the morning of arrival (sunday), which was so upsetting because thats the reason we came. We booked on expedia for full price and then were told theres a "surprise " balance of $66 for a resort fee (which should have been all inclusive) The kids blankets are unacceptable for the price of $360+ for one night. Rough and pimply. The bathroom in the arcade area was a disgrace- waste in the toilets and overloaded garbages. The arcade prize store has prizes at outrageous costs. For such expensive games you would thing the prizes would be a little more affordable. The ropes course we hoped to do because the waterpark was closed, was also closed. The kids room was supposed to be open 12-2 but when we got there was closed. Once it finally opened at 12:45 , the women said she has nothing to offer because they are "cleared out" Whatever that means. Overall, the place felt neglected , and totally not worth the high price we paid. I feel there should be some sort of compensation for our poor experience here. We Didn't leave with a good feeling and wouldn't come back unless things change.
Stayed 1 night in Feb 2026

8/10 Good

shatanese

Traveled with family
Liked: Cleanliness, amenities
My family enjoyed our stay. Our room was clean when we arrived. The amenities were close by and easy to navigate through big groups of people to get where you want to go. Only minor comment I have is about the bartender at Bixby’s Derby. He was upset we set in a aiable chairs that were at the opposite side of the crown. He complained that we should have sat near the crowd. Our food was delivered late and was give 2 year old passed expiration date condiments.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

8/10 Good

Jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Hilda, amittyville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah

Stayed 2 nights in Jan 2026

10/10 Excellent

Labeat

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfectly fine
Stayed 2 nights in Jan 2026

10/10 Excellent

Fanta

Stayed 2 nights in Jan 2026

10/10 Excellent

KARA

Liked: Cleanliness, amenities, property conditions & facilities
This indoor water park is family friendly. It has minimal options that are open for food on premises but it is fun to just get away with your family for the weekend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Paola

Stayed 1 night in Jan 2026

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff were great, very friendly and helpful. We had a family suite and the bunk room was perfect! We all enjoyed the room and the waterpark. Will definitely stay there again
Stayed 1 night in Jan 2026

6/10 Okay

Laura

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
While we enjoyed our stay overall, our experience at the restaurant was unfortunately disappointing. We waited over an hour to be seated, and once seated, it took an additional hour for our food to arrive. When the food did come, it was cold and did not meet expectations. The staff appeared overwhelmed, and while they were courteous, the service delays significantly impacted our dining experience. We hope this feedback is helpful and that improvements can be made, as the resort itself has great potential.
Stayed 1 night in Jan 2026

6/10 Okay

Lori

Staff. The staff could be vastly improved. In that, there should be more.
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Stayed 4 nights in Jan 2026

2/10 Terrible

Adnan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
One of the worst customer service manager was extremely rude made us wait for room hours while our room was ready didnt listen to me what i was saying and talked very very rudely i even emailed them about this issue but never heard back from them i cant believe such a nice place with this kind of employ i was there from collaboration but not feeling like promoting them at all
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great place kids loved it
Stayed 1 night in Jan 2026

10/10 Excellent

Johan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and clean rooms
Stayed 1 night in Jan 2026

2/10 Terrible

Ashley

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Peter

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Room was decent. Front desk was good. Water park terrible. Understaffed. Garbage cans overflowing. Closed down all rides for over an hour. They said it was for cleaning. That is nonsense. No cleaning was done.Dont go there. They advertise a free shuttle to resorts casino but when we asked for it they said it was out of season. On a holiday weekend they had shut down most food options. My advice would be spend your money somewhere else
Stayed 1 night in Jan 2026

10/10 Excellent

Chelsea Alicia

Stayed 2 nights in Dec 2025

10/10 Excellent

Simont

Traveled with family
Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay at kartrie ,the staff was very pleasant and helpful. The room was clean and the bed was very comfortable. I would definitely stay again. Thanks
Stayed 1 night in Jan 2026

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