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iStay Hotel Monterrey Histórico

3.0 out of 5.0

Recent guest reviews

Loved it great location you have access to pretty much every thing

Todo muy bien, menos el personal, es un hotel y por ende el personal debe de estar con una buena actitud y recibir a sus huéspedes con una buena imagen, "ESTABAN ENOJADOS, NO TE MIRAN A LA CARA, NO DICEN GRACIAS NI PORFAVOR, Y PEOR PUES SON LOS DE RECEPCIÓN". En cuanto a los de piso muy atentos y serviciales.

Good option for the money paid ;) Old building but in excellent conditions and cleanliness, location is perfect for downtown visits.

Very well centered hotel in the downtown area of Monterrey. Everything is close to the hotel if you plan to be around the downtown area. Taxis are cheap from the hotel to the near by spots like 50 pesos per trip, went to Plaza Sesamo and Kidzania. The hotel itself is ok to get and sleep, issues with the hotel is the elevator during peak hours (check out) it is difficult to get to the loby or to your room. There is only one place to get ice, on the second floor so it is difficult when elevator times are at their peak to go down to the second floor and bak up. (My room was on the 14th floor) Had a run in with one of the guards at the pool area as I had bought some beer from the restaurant which they are 2 USD a piece, guard stated I was unable to have alcohol in the area which was untrue, had to get out of the pool which I was enjoying on my last day with my family and showed him the sign where it says it was permited and made him realize I had bought the items at the hotel and that they even took it to the pool area along with food and other drinks. (Unpleasant Moment) I did this completely in Spanish so if you don´t know any at all good luck to you. Other than that there really isn´t a WOW experience with the staff. Monterrey is more of a business tourism destination so that may be the reason staff is more professional than friendly and customer experience driven. The A/C tends to give out after a couple of hours and in the Monterrey hot humid weather in the summertime it is not fun. I really wasn´t there to enjoy the hotel which is why I got something cheap and that would be close to where my family and I wanted to go to. At the end of the day you get what you pay for and this hotel does exactly that.

good place to stay with low budget, great locations and personnel is very nice. Restaurant downstairs if ok an unexpansive...

I stayed there because I was a regular years ago, but now the nice things are gone (service, good resaurant, family coziness). I guess you get a lower price now.

Everything was ok the location of the hotel is great. I just didnt like that they didt leave any bottle of water in the room, and the shower was hard to make it work.

I stayed there for work. The hotel is directly at the beginning of the pedestrian area. The rooms are big, but need a renovation. Especally the floor is a few years old. I had a room to the street, but the noise was still ok.

Was a great buy for the price. Was there to sleep and change nothing else so it fits my needs. The staff was nice and very accomodating.

Everything was great. Staff was friendly and helpful. The only improvement they need is carpeting cleaning. The hallways spell like old carpets that haven't been cleaned in a while. But i still think overall it was a great deal.

went for a quick get away trip to Monterrey again. Booked again the same hotel i stayed at the beginning of the year. Again, it was great. The people were very helpful, the rooms very comfortable. Close to many things down town. Will stay again at this place next time

el hotel se ubica en una zona comercial muy concurrida al ser parte del centro de monterrey, buena ubicacion cercana a principales atractivos, las habitaciones estan aceptables, sin embargo le hace fatal remodelacion al baño y falta un frigobar y cafetera en mi opinion, todos amables

It was a good experience, my wife and I enjoy it very much.

The one good thing about this hotel is the location it's in the downtown of Monterrey it's not bad at all just te hotel needs upgraded in several things

At first i was doubtful because of the reviews i was reading about here.Some people complaining about one thing or another but at the end i took the risk and honestly...it was worth it. The people are very friendly, the rooms were very clean, as well as the bathrooms. Walking distance to downtown(Macro Plaza) as well as to the subway stations, which made it easy for me to move to different places. of course there are flaws but what place does not have them? Towels were not the best but they served their purpose and plus at any hotel I go to i like to take my own towel. I read on some comments about the elevator being too small and yes they are small but it is not a sardine can.Good to go up and down. If you are the type of person that prefers to live in the hotel and miss out on the city, well stay on that over priced hotel and live there. If you want a place where you feel calm, safe, close to what you need, have a good rest...and this place is good for you. I have family in Monterrey but i decided to stay in a hotel and honestly i did like it. It is very good. They have breakfast at very accessible prices(less than $5). I honestly do recommend this place. I liked it

My reservation was all messed up. I reserved deluxe room. Non-Smoking. I waited for my room to be ready because they did not have any available.. When I finally checked in. My room was not deluxe, and it was not a non-smoking room. Very disappointed, the staff was not that friendly, and there was no communication between them. If I ever stay there again, i dont think it will be worth it to pay extra for deluxe if they are not going to give you for what you pay for.

The hotel was in a very good location probably the best I've found. But the rooms have a smell I can't describe beds are very uncomfortable oldest tv ever. The only reason I stayed there was because of the location.

The standard rooms are "vintage" ( It has old TV, old bathroom and an ugly view to the next parking lot). The front desk service needs to improve, I spent half hour in a line just to check-in.

A good location, excellent price according what you get, comfortable & clean

Room options

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Superior Room, 2 Double Beds

Full 2 | Sleeps 2

Guest reviews for iStay Hotel Monterrey Histórico

Everyone (3) Business (3) Couples (4) Family (4) Other (3) Friends (2)
5

loved it

Everyone

Loved it great location you have access to pretty much every thing

By , from alvarez on Apr 18, 2017

Review comment responded on Jun 14, 2017

thanks

4
Everyone

Good option for the money paid ;) Old building but in excellent conditions and cleanliness, location is perfect for downtown visits.

By , from San Antonio, Tx. on Jan 19, 2017

Review comment responded on Jan 28, 2017

Thank you very much for your opinion about our hotel. We are pleased to know that you enjoyed your accommodation with us. It is something that our staff takes pride in, so we value your opinion. We hope you return to visit us.

3

trip with the family to seaseme street and kidzania

Families

Very well centered hotel in the downtown area of Monterrey. Everything is close to the hotel if you plan to be around the downtown area. Taxis are cheap from the hotel to the near by spots like 50 pesos per trip, went to Plaza Sesamo and Kidzania. The hotel itself is ok to get and sleep, issues with the hotel is the elevator during peak hours (check out) it is difficult to get to the loby or to your room. There is only one place to get ice, on the second floor so it is difficult when elevator times are at their peak to go down to the second floor and bak up. (My room was on the 14th floor) Had a run in with one of the guards at the pool area as I had bought some beer from the restaurant which they are 2 USD a piece, guard stated I was unable to have alcohol in the area which was untrue, had to get out of the pool which I was enjoying on my last day with my family and showed him the sign where it says it was permited and made him realize I had bought the items at the hotel and that they even took it to the pool area along with food and other drinks. (Unpleasant Moment) I did this completely in Spanish so if you don´t know any at all good luck to you. Other than that there really isn´t a WOW experience with the staff. Monterrey is more of a business tourism destination so that may be the reason staff is more professional than friendly and customer experience driven. The A/C tends to give out after a couple of hours and in the Monterrey hot humid weather in the summertime it is not fun. I really wasn´t there to enjoy the hotel which is why I got something cheap and that would be close to where my family and I wanted to go to. At the end of the day you get what you pay for and this hotel does exactly that.

By on Aug 3, 2015

3

good place for the price and location

Families

good place to stay with low budget, great locations and personnel is very nice. Restaurant downstairs if ok an unexpansive...

By on Jul 1, 2015

2

decepcionado. it's not that nice hotel it once was

Singles

I stayed there because I was a regular years ago, but now the nice things are gone (service, good resaurant, family coziness). I guess you get a lower price now.

By on Feb 3, 2015

4

price and loacation ok

BusinessTravelers

I stayed there for work. The hotel is directly at the beginning of the pedestrian area. The rooms are big, but need a renovation. Especally the floor is a few years old. I had a room to the street, but the noise was still ok.

By on Sep 3, 2014

3

good for the price.

Couples

Was a great buy for the price. Was there to sleep and change nothing else so it fits my needs. The staff was nice and very accomodating.

By on Aug 18, 2014

4

family vacation

Families

Everything was great. Staff was friendly and helpful. The only improvement they need is carpeting cleaning. The hallways spell like old carpets that haven't been cleaned in a while. But i still think overall it was a great deal.

By on Aug 11, 2014

4

2nd time

Singles

went for a quick get away trip to Monterrey again. Booked again the same hotel i stayed at the beginning of the year. Again, it was great. The people were very helpful, the rooms very comfortable. Close to many things down town. Will stay again at this place next time

By on Aug 2, 2014

4

very good

Couples

It was a good experience, my wife and I enjoy it very much.

By on Feb 26, 2014