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Hampton Inn by Hilton Monterrey/Galerías-Obispado

2.5 out of 5.0

Recent guest reviews

Very corteous and professional staff, nice room, good facilities and overall a place to recommend. The fact that the 2nd elevator was under renovation had been communicated during the booking procedure, so little to be surprised about.

There was no water running therefore I was not able to take a shower. Tried reporting it and got told I was not able to move to a different room and if I did not like it to leave the hotel to a different one.

Every time I need to travel to Monterrey I use this hotel. Great location, close to where my customers are based. Good restaurants around, malls and easy access to get it and out. Be aware that requesting an Uber service can be a nitemare for drivers since Uber app does not provide accurate location for picking up. Make sure you double check you pickup location. Breakfast is fair, included with rate, but nothing out of this world. It is better if you take a taxi and go to Sanborns in Galerias Mall, just crossing streets, there are buffet all around the clock and it really worth the 10min Uber / taxi trip Now under remodeling, but if you don't mind little dust on elevator carpet, then everything will be ok for you!

Slow Elevators...one was under repair. Front desk wasn't very friendly. When I asked to borrow a pair of scissors, they said they didn't have any? I said, are you serious! A hotel (a business) without a pair of scissors? The "uncaring" person at the desk really bugged me. They also don't provide coverage of "pay per view" games on their TV's. Monterrey Tigres were playing Guadalajara Chivas in the finals and they didn't provide the game at the hotel. Both restaurants next door (Chilis & Itallinnai's) carried the game but why didn't the hotel? It bugs me when you pay American $$$ for Mexican service and quality, which is usually lacking.

Hotel has been recently renewed. Rooms are clean and everything is new, nice wooden floors. Coffee and tea in the room as well as refrigerator. Breakfast is included, buffette style (eggs and garnish, juice (not fresh), fruit and yogurt as well as breads. No omelet bar which would be nice. Hotel does not have restaurant but it right next to a shopping mal with several options as well as several restaurants walking distance. There is an OXXO just a walk away if you need water or snacks as well as a Starbucks. Gym is small but adequate. For the price and business stay it is a very good option

The hotel is in great location, rooms are super clean and breakfast has excellent quality. I would definitively stay here again, highly recommended for families! The parking is great with very good security, so no worries there, you'll be able to drive to the hotel and have a good parking spot. The only advise is to avoid peak traffic hours for the city since the traffic jam might difficult the return or leaving the hotel by car. You can walk to the next door shopping center for a couple restaurants and a supermarket.

I had a good experience during my stay in the Hampton hotel located in El Obispado, Monterrey Mexico. The overall service is good, with the exception of the elevator that always fail. It is located in a very busy area, but you can always use a cab to move. The quality of the breakfast is the same as what you can find in US hotels.

very good experience, clean and nice personnel, will gladly return. Quickly reception and checking even without previous reservation. Wifi very good and fast access, had no problem to log and work with remote terminals and doing team viewer session with equipment in other country

Very good hotel, no complaints, I'd stay in it again. The only reason I don't give "Excellent" is because it doesn't have food besides breakfast, but that was expected. It has a small mall next to it and a nice mall nearby, so it's ok as long as it's not raining.

Planned a last minute trip to Monterrey to visit friends and found this great hotel. It's located right off the freeway. Check in was quick and the front desk attendants were very friendly. The room was clean, fresh and so was the bathroom. The floors are tiled which was different but worked for the location. Breakfast was just awesome! Fresh orange juice, tamales, eggs, fresh fruit salad, sweet bread and the selection changed daily while I was there. Everyone from the housekeeper to the shuttle driver were very friendly. The hotel is located near Galarias Monterrey and the hotel shuttle can take you there. There's also a McDonald's in the parking lot, as well as a Starbucks. I'd suggest Uber for getting around the city but most of them do not speak English. Also, verify the location as some of the drivers went to the parking lot over from the hotel. The only issue I had was on the last day, housekeeping didn't do a good job cleaning the bathroom and no towels (of any kind) were left. A quick call to the front desk and towels were sent up. I will definitely stay here again.

Avenida Gonzalitos 415 Monterrey NL

Hotel highlights

  • Close to Museo del Obispado
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Museo del Obispado is within a mile (2 km) of Hampton Inn by Hilton Monterrey/Galerías-Obispado, and other popular attractions like Faro de Comercio are within a few miles (5 km). This 223-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Also close to this Monterrey hotel are Fuente de la Vida o Neptuno and Macroplaza.


Dining

Free hot/cold buffet breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 223 air-conditioned rooms provide coffee makers, free weekday newspapers, and safes. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

At Hampton Inn by Hilton Monterrey/Galerías-Obispado, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-in.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 5

Room, 1 King Bed

King 1 | Sleeps 2

Room, 1 King Bed with Sofa bed (Study)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 532 reviews