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The Wexford Hotel Montego Bay

3.5 out of 5.0

The Wexford Hotel Montego Bay

3.5 out of 5.0

Recent guest reviews

Location of hotel is perfect. Overall the hotel was extremely out dated, from the structure, elevator, television, rooms, and bathroom. Very disappointing.

The staff were very friendly and helpful! The daily breakfast was also good and they were generous with portions. It’s located on the Hip Strip which felt safe to venture out (of course use caution like anywhere else). I didn’t like that the elevator was out of service on our last day and the towels/washcloths were dingy looking. No bueno!

I dont like man at front dest he dont no what him doing my frist day i give him my passport and tell him my name he take passport and go in back room with it then he come back look on computer then he see my name then he wrote on paper $77 ,000 i think was on paper i ask him what this for he said it for price to stay here i ask him when u look on computer did u no see i pay for my flight and hotel so why u tell me price he look again and see it. Then he said ok he. Dont have no customer service

Frist day i reach i give man at front my passport he take it and i give my na

Very hard pillows, so i did not use Very discolored linens abd towels. Water leaks in rooms and bathroom.

The Wexford was a nice hotel, I mean I was barely in it due to all the fun I was having outdoors but I had a major issue with the water pressure when it came time to shower. I would have to pray that I can get water at the exact time I wanted to shower. It was bad. Also the phone in my room didn’t work; I had to continuously go across the hall to use the phone on the wall outside of my room. Yes, I did tell them but the phone issue was not fixed. The breakfast was the same every morning so I stopped having breakfast there which defeats the purpose of making sure i got a hotel with breakfast in my package! Other than those issues, the staff was very friendly and honestly I would go back. I was on the “executive side” of the hotel so idk maybe there was more people on that side which is why the water pressure was so low... idk! But if you are on that side make sure you prepare for a uphill long tiring walk to your room!

When I got there they did not have the ocean front room that I paid for. I was put in a room that I had to walk up a hill with a blue wall infront of the window. The elevator was broken, the WI-FI was not working, other wise everything else was ok.

Bath doesn’t work WiFi doesn’t work Charging high prices for low price product .

Was just ok... had to rent a refrigerator for $20 per night on top of the rate in order to have one... not wowed in any way.

We booked this due to a flight cancellation as we wanted to stay in a nice warm bed instead of sleeping at the airport. Long story short, we should've just slept at the airport. Walked in and the hotel looked halfway decent with a beautiful view of the ocean. The employees were actually very kind so I'm not throwing a knock on them, but I paid for a double queen bed room and they said I had to pay extra since my girlfriend was with me (I only selected 1 adult on Orbitz). Whatever, we just wanted to get in our room. Once we got in the room, it looked like the movie Big where Tom Hanks had to rent a room at the Hotel St James. The elevator was a death trap, creepy flickering flourescent lights, and the lock on our door was an old wobbly door handle that you had to use an actual key to get in. Old creepy floor tiles throughout, plaster walls, years of dirt accumulation, basically a replica of my old fraternity house. The noise was crazy from clubs and traffic. Loud bass and traffic was constant in our room until 3am. If you like sleeping, DO NOT BOOK THIS. The bar area smelled like nasty rotten beer but the bartender (26 year old guy) was awesome. He was friendly, professional, and made us forget how terrible our accommodations were. I can't remember his name (see pic) but he needs to be promoted as he knows exactly what customer service means. Extremely skilled bartender (flipping bottles). Wish I was in the bar business as he would be my 1st choice as bar manager. Kudos!!

Awful nightly night club noise nearby. The noise was inssurably.

had to move rooms 3 times and never got the room i booked. smelled like old oil pain in the rooms. televisions dated back to the stone age.

Low budget to rest your head for a night or two Centrally located on the main tourist corridor with ample locations to eat, safe enough to walk. Hotel amenities is what you pay for. Good breakfast not continental so it's a plus. 10 minutes to International airport and free access to Aquasol theme park with a beach and fun activities

U pay cheap u get cheap service. The rooms need painted hotel just needs updated. The restaurant prices are crazy curry goat 17$ i went to another place lunch speacial curry goat rice and peas with pasta 6$.TV SUCKS WAS FUZZY THE WHOLE TIME LIKE SNOW.

The overall experience was good. This is a low cost hotel and is good for people who are up and about most of the time.

Disappointing... Unprofessional staff, not and inviting place to stay

I had to walk up and down stairs for duration of stay no elevator. Breakfast had no changes same thing every day. No television for over a day . Mr miller manager was very respectful of our concerns demonstrated his sincere apoulogy.

39 Gloucester Avenue Montego Bay

Hotel highlights

  • Walking distance to Hip Strip and AquaSol Theme Park
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

The Wexford Hotel Montego Bay places you next to Hip Strip and within a 5-minute walk of other popular sights like AquaSol Theme Park. This 3.5-star hotel has 80 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception. Start each morning with full breakfast, available for a fee from 7 AM to 10 AM.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include a furnished balcony or patio, a phone, and an ironing board.


Property features

At The Wexford Hotel Montego Bay, guests have access to an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24 hours a day to help with tours/tickets and dry cleaning/laundry. Additional amenities include a hair salon, a porter/bellhop, and a gift shop.

Room options

Deluxe Room

King 1 | Full 2 | Sleeps 4

Executive Suite

King 1 | Sleeps 3

Junior Suite

Queen 1 | Sleeps 2

Guest reviews for The Wexford Hotel Montego Bay

Everyone (18) Family (4)
2
Everyone

Location of hotel is perfect. Overall the hotel was extremely out dated, from the structure, elevator, television, rooms, and bathroom. Very disappointing.

By , from Collegeville, PA on Jul 5, 2019

4
Families Families

The staff were very friendly and helpful! The daily breakfast was also good and they were generous with portions. It’s located on the Hip Strip which felt safe to venture out (of course use caution like anywhere else). I didn’t like that the elevator was out of service on our last day and the towels/washcloths were dingy looking. No bueno!

By on Mar 25, 2019

Review comment responded on Apr 24, 2019

Good Morning, Thank you for staying at The Wexford Hotel, as we appreciate your choice! We will work on fixing the issues that you experienced. Thank you for letting us know.

2
Everyone

I dont like man at front dest he dont no what him doing my frist day i give him my passport and tell him my name he take passport and go in back room with it then he come back look on computer then he see my name then he wrote on paper $77 ,000 i think was on paper i ask him what this for he said it for price to stay here i ask him when u look on computer did u no see i pay for my flight and hotel so why u tell me price he look again and see it. Then he said ok he. Dont have no customer service

By on Feb 27, 2019

Review comment responded on Mar 12, 2019

Thanks for the feedback. We will look into the matter to have steps taken to correct. We appreciate your business and feedback.

1
Everyone

Frist day i reach i give man at front my passport he take it and i give my na

By on Feb 25, 2019

Review comment responded on Apr 24, 2019

Good Morning, Thank you for staying at The Wexford Hotel, as we appreciate your choice! We will work on fixing the issues that you experienced. Thank you for letting us know.

2
Families Families

Very hard pillows, so i did not use Very discolored linens abd towels. Water leaks in rooms and bathroom.

By on Feb 24, 2019

Review comment responded on Mar 2, 2019

We want to extend our apologises for the discomfort you have experienced, we will definatley report the leaking issues to our maintance team.

4
Everyone

The Wexford was a nice hotel, I mean I was barely in it due to all the fun I was having outdoors but I had a major issue with the water pressure when it came time to shower. I would have to pray that I can get water at the exact time I wanted to shower. It was bad. Also the phone in my room didn’t work; I had to continuously go across the hall to use the phone on the wall outside of my room. Yes, I did tell them but the phone issue was not fixed. The breakfast was the same every morning so I stopped having breakfast there which defeats the purpose of making sure i got a hotel with breakfast in my package! Other than those issues, the staff was very friendly and honestly I would go back. I was on the “executive side” of the hotel so idk maybe there was more people on that side which is why the water pressure was so low... idk! But if you are on that side make sure you prepare for a uphill long tiring walk to your room!

By , from New York, NY on Jan 5, 2019

Review comment responded on Jan 5, 2019

Thank you for staying at The Wexford Hotel as we appreciate your choice! You are now apart of the family so until next time. Thank you for your usual support.

2
Everyone

By on Jan 4, 2019

Review comment responded on Jan 5, 2019

Thank you for staying at The Wexford Hotel as we appreciate your choice! You are now apart of the family so until next time. Thank you for your usual support. Regards, Liggia Russell

3
Everyone

When I got there they did not have the ocean front room that I paid for. I was put in a room that I had to walk up a hill with a blue wall infront of the window. The elevator was broken, the WI-FI was not working, other wise everything else was ok.

By on Jan 4, 2019

Review comment responded on Jan 5, 2019

Thank you for staying at The Wexford Hotel as we appreciate your choice! You are now apart of the family so until next time. Thank you for your usual support. Regards, Liggia Russell

2
Everyone

Bath doesn’t work WiFi doesn’t work Charging high prices for low price product .

By on Jan 1, 2019

Review comment responded on Jan 5, 2019

Thank you for staying at The Wexford Hotel as we appreciate your choice! Thank you for your usual support. Regards,

5
Everyone

By on Sep 9, 2018

Review comment responded on Oct 2, 2018

Good Evening, Thank you for staying at The Wexford Hotel, we appreciate your business! Thank you for your feedback. Regards,

The Wexford Hotel Montego Bay

39 Gloucester Avenue, Montego Bay,
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.