Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

On the beach, white sand, sun loungers, beach umbrellas

Superior Governor Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Breakfast, lunch, dinner served; international cuisine, pool views

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service

Explore the area

Main Street, Ocho Rios, Saint Ann

Turtle Beach
‪7 min walk‬
Ocho Rios Fort
‪4 min drive‬
Dunn's River Falls
‪8 min drive‬
Ocho Rios (OCJ-Ian Fleming Intl.)
‪21 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

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Room options

Superior Governor Suite Ocean View - King Size Bed

1049 sq ft
Ocean view
Sleeps 4
1 King Bed

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

1728 sq ft
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Family Partial Ocean View - Kids & Teens Free

Excellent

646 sq ft
Sleeps 6
1 King Bed and 2 Double Beds

Superior Walk Out Suite Ocean View - Kids & Teens Free

Excellent

506 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

323 sq ft
Ocean view
Sleeps 2
1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Very good

323 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Resort View with Balcony - Kids & Teens Free

Good

323 sq ft
Resort view
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Resort View

Very good

301 sq ft
Resort view
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Resort View - Book 5 nights, Get 3 Free nights at Punta Cana

301 sq ft
Resort view
Sleeps 3
1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

Good

501 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Ocean View

Excellent

301 sq ft
Ocean view
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 5 nights, Get 3 Free nights at Punta Cana

323 sq ft
Resort view
Sleeps 4
2 Double Beds OR 1 King Bed

About the neighborhood

Ocho Rios

Jamaica Beaches is a short stroll from Moon Palace Jamaica – All Inclusive, and other popular attractions like Dunn's River Falls are within a few miles (5 km). This 705-room, 5-star property has 4 outdoor pools along with a full-service spa and a restaurant.

What's nearby

Turtle Beach - 7 min walk - 0.4 miles
Mahogany Beach - 1 min drive - 0.6 miles
Ocho Rios Fort - 4 min drive - 1.6 miles
Mystic Mountain - 6 min drive - 2.6 miles
Dunn's River Falls - 8 min drive - 3.4 miles

Getting around

Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

‪Boulangerie - ‬4 min walk
‪Miss T's Kitchen - ‬6 min walk
‪Cafe Express - ‬10 min walk
‪Mother`s - ‬4 min walk
‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools

Guests of Moon Palace Jamaica – All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JMD 10000 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

40-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, iPod docks, and coffee makers.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

6 bars/lounges, 2 swim-up bars, 2 poolside bars

On private beach
Pool
Hot Tub
Breakfast included

$323 nightly

Jul 22 - Jul 23

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

2 swim-up bars
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Boulangerie
Buccaneers Reef
La Gondola
Momo
Pier 8

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Games
Gym
Nightclub
Playground
Sauna
Shopping
Table tennis

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Business center
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a regional park
On the beach
Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 floors
3 buildings
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch smart TV
iPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Desk
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: JMD 10000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios

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Frequently asked questions

Are there all-inclusive options at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, bartending classes, and dance classes.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Aug 10, 2025 start from $477.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see around Moon Palace Jamaica – All Inclusive?

This property is located in Ocho Rios, just steps from Ocho Rios Craft Market and Ocho Rios Clock Tower, and within a short walk of Jamaica Beaches. You'll also find Turtle River Park and Turtle Beach less than a mile away.

Is there parking available at Moon Palace Jamaica – All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Moon Palace Jamaica – All Inclusive?

AWE Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moon Palace Jamaica – All Inclusive include a casino?

No, Moon Palace Jamaica – All Inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Jamaica – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at Moon Palace Jamaica – All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and an ocean-view restaurant.

Does Moon Palace Jamaica – All Inclusive have a hot tub?

Yes, this all-inclusive property offers private indoor spa tubs in some guestrooms.

Does Moon Palace Jamaica – All Inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Jamaica – All Inclusive serves breakfast for a surcharge at Buccaneers Reef.

Will Moon Palace Jamaica – All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Moon Palace Jamaica – All Inclusive.

Are there connecting rooms at Moon Palace Jamaica – All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Moon Palace Jamaica – All Inclusive?

The closest major airport to Moon Palace Jamaica – All Inclusive is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.2 mi away (23 minutes by car).

Can I book a room with a balcony at Moon Palace Jamaica – All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or resort views.

Moon Palace Jamaica – All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Senitra

Traveled with family

May 21, 2025

Check in was insane. Waited in line for 30 min to be told to come back when room ready and stand back inline for another 30 to get the room assignment. Once at the room it was a king bed when double requested and floors were dirty. It was the last room at the exit of the floor. It had bad energy. We had to be moved to another room.

Stayed 5 nights in May 2025

10/10 Excellent

Patrick

May 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

6/10 Okay

Shetal

Traveled with family

Apr 16, 2025

Disliked: Staff & service

The resort is definitely kid friendly, and there are plenty of things to do on premises , but the customer service of workers is not the greatest. The food was not what we expected, drinks were very watered down. All in all not a great experience.

Stayed 6 nights in Apr 2025

8/10 Good

Naga Renuka

Apr 15, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Apr 2025

8/10 Good

Jackie

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Huge hotel. Friendly staff and great service! I would recommend it highly for a stay in Ocho Rios Jamaica

Stayed 2 nights in Apr 2025

10/10 Excellent

Joan

Apr 13, 2025

I had a great time

Stayed 4 nights in Apr 2025

8/10 Good

Jeremy

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family vacation

Great time and great food. Kids really loved it. They just need to make sure the elevator is functional next time

Stayed 6 nights in Apr 2025

10/10 Excellent

Destiny

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities

Would most definitely stay again. Such a beautiful place. So much to do on property. Loved it.

Stayed 3 nights in Apr 2025

10/10 Excellent

Dwayne

Traveled with group

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the convenience of it all and how there were so many activities to participate in. Parking could be better though.

Stayed 1 night in Apr 2025

10/10 Excellent

Cash

Traveled with group

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the staff I love the property the food was amazing and I’m Jamaican it was definitely my home away from home which was few blocks away in my case lol moon palace did no wrong in my eyes I loved every second of my stay and the momo restaurant was so entertaining food was great I went for my birthday got complimentary wine and Jamaican goodies and cake and the flower upon entry omg loved it🥰❤️

Stayed 1 night in Apr 2025

8/10 Good

BEENA, KINGSTON

Traveled with family

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Moon Palace honoured the Expedia VIP status. We received all of the promised perks - room upgrade, welcome gift, hotel credit and late checkout. We had daily complimentary access to the spa's hydrotherapy, which was an experience all on its own. We have been visiting Moon Palace since 2019 and this was the best visit to date. On our last night, the staff at The Gondola sang a farewell song wishing us a safe onward journey. The food at the Asian restaurant Momo did not meet our expectations based on previous dining experiences. The Buccaneers Buffet was 5 star. Overall the staff, the facilities and the Expedia VIP experience made it a memorable stay. We look forward to our next visit.

Stayed 2 nights in Apr 2025

10/10 Excellent

Mayumi, Brandon

Traveled with family

Apr 10, 2025

Liked: Amenities

Set up for kids in the snack bar around the kids pool. Very accessible for children's food and for sure the hotel knows kids food preferences!! Front desk staff very kind and helpful with all questions! Pier 8 restaurant was excellent, service, food! Loved it! The room was very clean and housekeeping service kept organized and changed towels everyday!! Buffet was not as expected for this 5 star-4 diamonds hotel and staff service at the buffet was not as good as beach and pool service. Buffet can improve service. Still, Moon Palace Jamaica was a dream that came true!! Thank you!

Stayed 3 nights in Mar 2025

8/10 Good

Vikas

Traveled with family

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was really nice and staff was very friendly. Loved the food at every restaurant. We were lucky to try food at all of their restaurants. One thing Moon Palace can improve on is their umbrellas at the beach. They were extremely hard to open and we noticed lot of people struggling with that. Little bit of instructions or staff help would be great. Overall our experience was great and we would love to stay at Moon Palace again.

Stayed 5 nights in Mar 2025

6/10 Okay

ruel

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was lovely Stuff was really friendly and helpful. The only issue we had one. The sink in the bathroom was clogging. When we got there and/or last night we had dinner at Momos and both me and my wife when we returned home. We're suffering What appears to be food poisoning?So I think the food wasn't properly cooked at the battery.Style restaurant will win 2 of the last night.Because we both had the same exact symptoms.And that was the only Food that we both had together

Stayed 2 nights in Mar 2025

6/10 Okay

Jill

Traveled with family

Apr 9, 2025

Disliked: Staff & service

A beachfront property with a nice pool and restaurants. There were a few problems with our room on arrival and there was a feel of up selling all other trips etc and difficult to relax in all inclusive resort

Stayed 1 night in Apr 2025

10/10 Excellent

Chanelle

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Peter

Apr 7, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Trevor

Apr 6, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Shannon

Traveled with partner, Traveled with family

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, most of the food was good , rooms clean!

Stayed 3 nights in Apr 2025

6/10 Okay

Jason Christian, Merrick

Traveled with family and small children, Traveled with partner, Traveled with family

Apr 6, 2025

Liked: Amenities, property conditions & facilities

Our stay at Moon Palace was just OK. The hotel was nice. They have a good selection of foods to order. However, the restaraunts are always booked and difficult to get in. We booked an ocean view room but the view was barely ocean view on the 6rh floor. We saw the tops and backs of other buildings more than anything else. We requested a new room on a higher floor but they claimed they didn't have any rooms available. Which is false cause I know they were willing to switch the rooms of other guests in our party (who were member of the hotel and not Expedia guests). They had trouble scheduling the tours we wanted and even scheduled one tour incorrectly, thus throwing off that whole day. I would say only 3/4ths of the staff were kind and a pleasure to talk to. The others would ignore you or act if you're bothering them. Overall I say this hotel has potential. Everybody won't have my experience.

Stayed 5 nights in Mar 2025

6/10 Okay

Tashane

Traveled with partner

Apr 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amenities, staff and location were great but food from the buffet was dry and got cold easily. Booking a restaurant was better.

Stayed 2 nights in Mar 2025

2/10 Terrible

Justene

Traveled with family and small children

Apr 5, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The water in the bathroom was brown and the chicken nuggets given to the kids were not cooked on the inside . I had high expectations for this property and was very disappointed especially with the accommodations for such an inconvenience.

Stayed 1 night in Apr 2025

10/10 Excellent

Tiquandra

Traveled with family and small children, Traveled with group, Traveled with family

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Make the game room bigger. Overall awesome, can’t wait to visit again

Stayed 4 nights in Mar 2025

6/10 Okay

sepideh

Apr 4, 2025

Hotel staff were so clingy

Stayed 2 nights in Mar 2025

10/10 Excellent

Carlotta

Apr 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

My experience at the Moon Palace was fantastic didn't dine in much because I was exploring Jamaica but I will be returning in a few months. The bartenders are phenomenal Keelah in public relations is awesome you need to hire more people like her, she is an asset to this company. Only negative interaction was in checking in and checking out need much improvement not friendly and uninterested in guest concerns.

Stayed 4 nights in Mar 2025