Skip to main content
Beginning of main content

Recent guest reviews

Good property

I enjoyed my stay each time I visited.

The property was well maintained. Very clean and welcoming.

It was a beautiful, clean property with many amenities. We especially loved the Buffet and convenience of room service. We really appreciated all the staff being extra friendly. The only thing was the gift shop was very costly.

arcade games, non motorized activities in beach, & toddler playroom are all inclusive! Kids had a great time at the waterslide & kids sprinklers! Staff were wonderful! Would come back again!

I like everything.

Everything was absolutely fabulous. The only thing I (personally) found slightly annoying, was the 'persistence' of the Guest Services Reps...I was stopped at least three (3) times in the lobby area, and received two (2) early morning phone called to my room (I was only there for two nights)... Each time I indicated that I didn't have the time and wasn't interested.

Beautiful

I had an AMAZING experience at Moon Palace. I was a little nervous to travel due to the pandemic.

I loved everything about Moon Palace

Staff were great.

I had an amazing stay, all of the staff were welcoming and nice. The food was delicious. Our experience was a memorable one.

Main Street Ocho Rios Saint Ann

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Nightclub

Located within a 5-minute walk of Ocho Rios Craft Park, Moon Palace Jamaica – All Inclusive is within a 15-minute stroll of Ocho Rios Clock Tower. This 705-room, 5-star property welcomes guests with 4 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Enjoy a bite to eat at the property's buffet restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

40-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, iPod docks, and coffee makers.


Property features

At Moon Palace Jamaica – All Inclusive, guests enjoy 4 outdoor pools, a nightclub, and a children's pool. You can put free valet parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.

Room options

Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options

1 King Bed and 2 Double Beds | Sleeps 6

Junior Suite Ocean View, Kids & Teens Free + Flex cancellation options

1 King Bed | 2 Double Beds | Sleeps 4

Honeymoon Deluxe, Flex cancellation options

1 King Bed | Sleeps 2

Deluxe Resort View, flex cancellation options

1 King Bed | 2 Double Beds | Sleeps 2

Guest reviews for Moon Palace Jamaica – All Inclusive

Everyone (32) Couples (10) Family (12)
5
Family with small children

Good property

By on Jun 26, 2022

Review comment responded on Jun 27, 2022

Hello Kevaughn, Thank you for taking the time to share your review, we certainly appreciate it. We do welcome you again to spend yet another lovely vacation. Kind Regards

5
Partner Couples Friends

I enjoyed my stay each time I visited.

By on May 24, 2022

Review comment responded on Jun 22, 2022

Dear Daniel, Thank you for sharing your review. We are glad to know that you always enjoy your stay and we are looking forward to welcoming you again.

5
Partner Couples

The property was well maintained. Very clean and welcoming.

By on Mar 26, 2022

Review comment responded on Mar 28, 2022

Hi Janice, Thank you for leaving us a review. It is a pleasure having you here with us.

5
Everyone

By on Mar 20, 2022

5
Family Family with small children

It was a beautiful, clean property with many amenities. We especially loved the Buffet and convenience of room service. We really appreciated all the staff being extra friendly. The only thing was the gift shop was very costly.

By on Mar 18, 2022

Review comment responded on Mar 22, 2022

Dear Juanita, Thank you for taking the time to share your delight with The Palace Life experience. We are elated to have hosted your stay and appreciate that you have highlighted the satisfaction that our awe-inclusive services provided you. In spite of having a great stay, your concerns are duly noted and will be examined and addressed assiduously by our team. Our Moon Palace Jamaica family thank you again and await the honor of hosting your net trip.

5
Everyone

By on Mar 17, 2022

5
Everyone

By on Feb 28, 2022

5
Family with small children

arcade games, non motorized activities in beach, & toddler playroom are all inclusive! Kids had a great time at the waterslide & kids sprinklers! Staff were wonderful! Would come back again!

By on Feb 15, 2022

Review comment responded on Feb 15, 2022

Thank you, Katie! It is very heartwarming to read that you had a great time. Family means everything to us and your happiness is paramount to us at Moon Palace Jamaica. We are also excited about your return with your family to our slice of paradise.

5
Everyone

By on Feb 10, 2022

5
Family Family with small children Friends

I like everything.

By on Feb 7, 2022

Review comment responded on Feb 7, 2022

Hello Melissa, Thank you for your perfect score, It would be a pleasure to welcome you back and create new wonderful memories for you.

Moon Palace Jamaica – All Inclusive

Main Street, Ocho Rios, Saint Ann
url importing http://www.orbitz.com/Ocho-Rios-Hotels-Moon-Palace-Jamaica-–-All-Inclusive.h9022224-p2.Hotel-Reviews
There was an error importing /Ocho-Rios-Hotels-Moon-Palace-Jamaica-–-All-Inclusive.h9022224-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Ocho-Rios-Hotels-Moon-Palace-Jamaica-–-All-Inclusive.h9022224-p2.Hotel-Reviews

Frequently asked questions