Iberostar Grand Hotel Rose Hall All Inclusive5.0 out of 5.0
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Recent guest reviews
At Iberostar Grand I was a queen for 5 nights 6days. I had a superb time my husband & I we were anniversary, the hotel's staff sent us Champagne for 2nites, roses on our bed every night, the cleaning people made us bath with roses, after a long night @ the night club. Yes I'll go back again & again. Thank you.
I flew in Monday noon, and even though check in was 3pm my room was ready. I flew house 6pm Friday and was accommodated with a late check out of 2pm. The staff is very friendly and sincerely wants you to be happy and well satisfied. While I had a couple of issues with my room, the hotel was very fast to act and correct my situation, which made me very happy. The pool area is beautiful and clean. The beach area is gorgeous and I loved that they rake it both beach and sea floor. Clean sand. As a solo traveler, the pool concierge was more than happy to assist with applying sun screen to my back area. Food was delicious and had great variety. OVERALL I would go back again!
Loved everything about our stay from our room to the staff to the food. We enjoyed participating in the entertainment provided during the day as well (volleyball, horse shoes, water aerobics etc...) would definitely go back!!
Perfect place for anything you want he hotel is clean and friendly the food is outstanding they work hard for every star in their rating
We went down to celebrate my honey's retirement after 25 years. We had a awesome time at the Iberostar Grand Hotel Rose Hall All Inclusive. This was out 10th time to Iberostar Hotel Rose Hall. We are going back again in June for 10 days. We are counting down the days to go back to paradise.
Staff very helpful and friendly...they truly want you to enjoy your stay...the grounds are kept clean and well manicured,but the hallways in the Hotel are dank and are not vacuumed regularly. The one thing I missed that was present at other resorts we have stayed at Jamaica...was the Jamaica vibe...no steel drums or reggae music around the pool area and every meal was inside except the excellent beach side grill. I would recommend to friends with the above caveats especially the pools ( I did inquire about this and was told that this was a common complaint but the owners refuse)...personally I will not return
Hotel was overbooked when we arrived so we did not have our ocean front room, but they did give us that night free of charge. Second day we were moved to a beautiful ocean from room but the ceiling fan was leaking water, so after a few days we were moved to a different room and the hotel management compensated us for our troubles with free massages, romantic dinner on the beach, and VIP checking at the airport. Overall breakfast/lunch were ok food selection wise, dinner restaurants were good. Wide selection but similar each day. Steakhouse was mediocre but Italian and Japanese were great. Excellent staff and bartenders. Stocked whatever you wanted in the mini bar free of additional charge. Great selection of top shelf spirits with a 24 hour bar in the hotel lobby. Mostly red stripe for beer, as expected, but did also have Heineken and bud light. Only 20 minutes from airport. We did not do any excursions. Just a product of the island, but no waves in the swimming area on the beach. Waves broke 100-200 feet from the shore so pretty calm swimming area if you like that.
Excellent vacation, highly recommended. Staff went above and beyond our expectations.
We went for an anniversary trip. The staff treated us well. Food is great. Loved being able to use the cabanas and beach chairs and spa facilities. Easy destination to get to - 25 minutes from the airport.
Great from check-in to departure. Lovely facilities, lots of engaging activities, but above all outstanding staff/service.
The Iberostar Grand exceeded my expectations! The entire experience was fabulous! I'm going back next year. Absolutely loved this adult all inclusive resort.
Best food I have experienced in an all-inclusive with exception to Japanese. The Japanese restaurant should close down. The food at the Italian and French Restaurant was excellent, Activities at night were very entertaining. Great shows although I really didn't care for Beach Night. Those interested in top shelf liquor would be pleased with what is served. I didn't quite understand your butler service. Butlers are given to many people to actually accommodate the clients.
Best honeymoon we could have ever asked for. We did our due diligence looking for places and resorts for our honeymoon. This turned out to be exactly what we were looking for, paradise! From the staff to the comfort everything was top notch! If I were to be a stickler id say the entertainment in the ballroom at night is bit low end but we really enjoyed the couples night with other couples we had became friends with while staying there. The entertainment staff make sure there is something going on that satisfies your needs during the day.
Very nice staff, clean rooms, good amenities, and quite a number of (free) water/beach/pool activities. Kayaking, sailing, the Theater, and the Surf and Turf restaurant should be on everyone to do list.
The staff was incredibly friendly and the resort had everything you we could ask for. Short ride from the airport and if you throw a few tips to the butler/bartenders (although not required), you will increase your satisfaction. All inclusive adults hotel had the best food/pool scene. Good mix of both relaxation, and fun party vibe. There are 2 other resorts, depending on what you're needs are but the adult only one was perfect for us (mid twenties couple).
We had an absolutely wonderful time at the Iberostar Grand Rose Hall. Our butlers Shane and Mr. O were wonderful and took very good care of us. The pool bartenders Rickie and Sentiman were excellent and took very good care of everyone. The food was out of this world, grilled lobster by the pool at lunch is just an example of how good it was. Every one always had a smile on their face and was willing to help in any way they can. I would absolutely recommend coming to the Iberostar Grand Rose Hall!
Paid for an oceanfront room and received an oceanview room instead. They have Butler service: Saw my butler once, tipped him and never saw him again. Repeated calls went unanswered. Food is mediocre at best, I lost 11 pounds while i was there. Staff constantly bugging you to play stupid games and insult you if you don't. I have a bad back and just had surgery and they just said I was boring when I couldn't participate. I don't really need to be insulted while on vacation let alone for the amount one pays to stay here. All in all next time I am in Jamaica I would NEVER stay here again.
Great food. Great overall experience. We stayed 4 days and wished it was longer. We have been to several resorts in several different countries and this one may be the best so far. The beach was not the best but overall a great time
The best vacation I have ever been on! Outstanding facility. The staff treated us awesome. The place was gorgeous! I highly recommend it. The only down fall was poor wifi. I loved the pool bar, the pool, the bars, the restaurants were my favorite (especially the french one!). Great butlers, great kindness. Awesome atmosphere.
Nice and relaxing, good food.Friendly staff. Nice swimming pools. Clean beaches and food was a good addition in special the grilling on the beach or around the beach. Sometimes the butler service can bother, but over all was a good experience. Sauna and massage were welcome, and we use both of them. The service was very good, personnel was courteous and with respect, shows were a good addition to our leisure time. Thanks, and keep improving.