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Iberostar Grand Hotel Rose Hall All Inclusive

5.0 out of 5.0

Recent guest reviews

We loved it! Everthing was great. We stayed on top foot with beach front.

The service and hospitality was most gracious. Our butler, Reynaldo, was the best! Dining experience and food was exceptional. I will definitely return.

Staff was great and very courteous and the food was fantastic.

First let me tell you that this is my third stay at the Iberostar. We were a group of 35. We had great butlers but many in our group did not. My son in law asked for rose petals and a drawn bath and Champaign. He waited in his room for 2 hours and they never came. My brother had to be moved 3 times because of the mildew smell. We went 2 separate days without washcloths. The hall ways to the rooms were dirty. A daily vacuum will work. I love the Iberostar but you are slowly going down hill.

Overall I enjoyed my visit. No issues with the facility, staff, food, drinks and entertainment. The only two things I would caution anyone staying here is, 1) the Wi-Fi access is very inconsistent and, 2) the butler service is only as useful as you make it. If you don't ask them to describe the services they provide they will not offer to tell you. As such, it may not be worth paying for if you are easily self-sufficient.

The hotel was awesome! Beautiful property with ample security, great bars and excellent food. Poolside drink service was a little slow. The shows were very professional. My only complaint is that I gained 5 pounds from eating so much!

Great restaurants, bars and pools made for an amazing vacation. It was our second visit and I look forward to a third.

Excellent - staff, food, accommodation. Highly recommend

The best resort in Jamaica by far. Very friendly staff and extraordinary food and rooms.

The Iberostar Grand Rose Hall is amazing in every way. We were upgraded to ocean front at check in, our room was amazing--spacious, lots of closet and drawer space, spotlessly clean. The staff went out of their way to be accommodating, everyone greats you with a smile and asks if you need anything each time you pass. The food was 5 star, the breakfast foot had every type of food you could think of , all fresh and/or made to order, we had all our dinners at the reservations required restaurants and the meals were outstanding. I had the best cannoli I've ever eaten at the Italian restaurant, and lobster every day. One day I had lobster tails for a snack poolside! In addition to all the amenities the Grand provides, the beach is beautiful and very clear. You have you choice of one of the amazing pools or the beach, there are chaise lounge chairs under palm umbrellas all over, in addition to ones in the sun. There are also double size beds, some under canopies and some in the sun--even on the beach! There are several servers walking around poolside to make sure you have anything to drink that you desire, and they will even bring them right to the pool! The weather is also perfect, in the afternoon a very strong breeze kicks up shortly after 12 and the way it blows you never feel hot unless you are walking in the sun. The covered chaise lounges keep you cool enough so you don't feel forced to go into the water if that's not your thing. If you want to go somewhere whe

This is a beautiful place with awesome workers. I will be back for sure.

5 stars! Can't wait to return! Service and food were amazing for an all inclusive, the best we've had.

I woke up hot every night because you can't set temp below 20 celsius (68F.) If a ceiling fan was over the bed, it would probably be bearable. Was expecting a more luxurious room for the price. Bed was comfortable but furniture seemed cheap. Requesting whatever type of pillow you prefer is nice. Bathroom is an odd set up; would have been nice to have at least one vanity separate from toilet and shower. Jacuzzi tub and balcony were great. The buffet was great. Only tried one restaurant and it was OK; overcooked my steak (medium rare was well done.)

Overall the resort is great. Excellent food, super staff and we loved the beach. One thing that was a negative was our room location. We were placed in the building farthest from the beach and our room was over the beach restaurant which made jerk dishes. We experienced a lot of smoke and the smell of food. Luckily we spent most of our time at the beach. Another problem our room was directly across the hall of the housekeeping. This was where they prepped, and stored the carts. Some nights carts were left in the hall. We asked for a different room on arrival, but I guess we couldn't be accommodated. Later we complained to the butler and then the management. It was addressed, but inadequately. If not for this location of room I think the resort is very nice. Our room number was 6316 on the lobby side.

Nice, clean hotel. Food was good, the buffets offered many options. Pool area was large with plenty of seating. There was a pool bar and entertainment. Beach area was nice, with plenty of seating. Staff was excellent, friendly, very helpful. There was nightly entertainment that was good. It was great to be able to use the Iberostar Suites amenities as well.

Everything about the place was wonderful including the staff, the food, the beach and the service! No negatives from us!!!!

At Iberostar Grand I was a queen for 5 nights 6days. I had a superb time my husband & I we were anniversary, the hotel's staff sent us Champagne for 2nites, roses on our bed every night, the cleaning people made us bath with roses, after a long night @ the night club. Yes I'll go back again & again. Thank you.

I flew in Monday noon, and even though check in was 3pm my room was ready. I flew house 6pm Friday and was accommodated with a late check out of 2pm. The staff is very friendly and sincerely wants you to be happy and well satisfied. While I had a couple of issues with my room, the hotel was very fast to act and correct my situation, which made me very happy. The pool area is beautiful and clean. The beach area is gorgeous and I loved that they rake it both beach and sea floor. Clean sand. As a solo traveler, the pool concierge was more than happy to assist with applying sun screen to my back area. Food was delicious and had great variety. OVERALL I would go back again!

Loved everything about our stay from our room to the staff to the food. We enjoyed participating in the entertainment provided during the day as well (volleyball, horse shoes, water aerobics etc...) would definitely go back!!

Perfect place for anything you want he hotel is clean and friendly the food is outstanding they work hard for every star in their rating

Room options

Suite (Butler Service)

King 1 | Sleeps 2

Suite, Ocean View (Butler Service)

King 1 | Sleeps 2

Suite (Swim-out Pool)

King 1 | Sleeps 2

Suite, Oceanfront

King 1 | Sleeps 2

Guest reviews for Iberostar Grand Hotel Rose Hall All Inclusive

Everyone (25) Couples (200) Business (1) Family (18) Friends (21) Other (8)
5

five star hotel. great service, great food.

Everyone

We loved it! Everthing was great. We stayed on top foot with beach front.

By on Sep 7, 2017

5

amazing!

Everyone

The service and hospitality was most gracious. Our butler, Reynaldo, was the best! Dining experience and food was exceptional. I will definitely return.

By , from Kansas City on Sep 2, 2017

5
Everyone

Staff was great and very courteous and the food was fantastic.

By on Aug 25, 2017

4

slowly going down hill.

Everyone

First let me tell you that this is my third stay at the Iberostar. We were a group of 35. We had great butlers but many in our group did not. My son in law asked for rose petals and a drawn bath and Champaign. He waited in his room for 2 hours and they never came. My brother had to be moved 3 times because of the mildew smell. We went 2 separate days without washcloths. The hall ways to the rooms were dirty. A daily vacuum will work. I love the Iberostar but you are slowly going down hill.

By , from Virginia on Aug 23, 2017

4

nice all inclusive facility

Everyone

Overall I enjoyed my visit. No issues with the facility, staff, food, drinks and entertainment. The only two things I would caution anyone staying here is, 1) the Wi-Fi access is very inconsistent and, 2) the butler service is only as useful as you make it. If you don't ask them to describe the services they provide they will not offer to tell you. As such, it may not be worth paying for if you are easily self-sufficient.

By , from Upper Marlboro, MD on Aug 23, 2017

5

relaxing vacation, adults only

Everyone

The hotel was awesome! Beautiful property with ample security, great bars and excellent food. Poolside drink service was a little slow. The shows were very professional. My only complaint is that I gained 5 pounds from eating so much!

By , from Hartford, CT on Aug 19, 2017

5

beautiful hotel with an amazing staff.

Everyone

Great restaurants, bars and pools made for an amazing vacation. It was our second visit and I look forward to a third.

By , from Corvallis, OR on Aug 11, 2017

5

best hotel for a vacation!

Everyone

Excellent - staff, food, accommodation. Highly recommend

By , from Toronto on Jul 27, 2017

5

best resort ever

Everyone

The best resort in Jamaica by far. Very friendly staff and extraordinary food and rooms.

By , from MARYLAND on Jul 24, 2017

5

can't wait to go back--perfect vacation

Couples

The Iberostar Grand Rose Hall is amazing in every way. We were upgraded to ocean front at check in, our room was amazing--spacious, lots of closet and drawer space, spotlessly clean. The staff went out of their way to be accommodating, everyone greats you with a smile and asks if you need anything each time you pass. The food was 5 star, the breakfast foot had every type of food you could think of , all fresh and/or made to order, we had all our dinners at the reservations required restaurants and the meals were outstanding. I had the best cannoli I've ever eaten at the Italian restaurant, and lobster every day. One day I had lobster tails for a snack poolside! In addition to all the amenities the Grand provides, the beach is beautiful and very clear. You have you choice of one of the amazing pools or the beach, there are chaise lounge chairs under palm umbrellas all over, in addition to ones in the sun. There are also double size beds, some under canopies and some in the sun--even on the beach! There are several servers walking around poolside to make sure you have anything to drink that you desire, and they will even bring them right to the pool! The weather is also perfect, in the afternoon a very strong breeze kicks up shortly after 12 and the way it blows you never feel hot unless you are walking in the sun. The covered chaise lounges keep you cool enough so you don't feel forced to go into the water if that's not your thing. If you want to go somewhere whe

By on Jul 21, 2017