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Best Western Hotel City

4.0 out of 5.0

Recent guest reviews

I wasn't a Trip Advisor person until lately. But this BW really is nice. I loved the fact that there was a lot of shopping on this street. The staff was nice. I was there 10/2016. There's a great restaurant next door. I might stay downtown if I ever go again.

Hotel in the main shopping Street Buenos Aires. Bedroom and bathroom clean and large. Tasty international breakfast. Good parking service. Great position near the metro stop. Staff very kind and helpful.

Not bad for in inner city hotel, but made great by the staff at the front desk. On two consecutive nights we were booked into excellent restaurants within easy walking distance of the hotel. Breakfast is adequate with a reasonable range of food. My room was at the back of the hotel with a small balcony. View was not great, but it was dark most of the time. The only minor gripe is that the cold water pressure seemed to be very low. This meant that you either got scalded or had a drizzle from the shower.

The hotel is right on the Corso Buenos Aires so in a good location for high street shopping. The entrance is tucked away in an arcade so it's quite easy to miss. The room I was given was a very decent size with a huge bed. The decor was probably from the early 2000s and was a bit rough around the edges. The sink unit was very large and took up so much room that you had to use the loo sideways. The towels were thin and my shower leaked all over the bathroom floor. On the upside, breakfast was only €3 which for a hotel in central Milan is crazily cheap.

I do not get how a hotel in a major city in Italy could not have AC. I could be norm for Italy but it is not for me. The rooms facing the street leave you with a choice: suffer from overheating or open up a window and give up sleep. Staff was accommodating though.

This hotel is in a good location and the staff are friendly and welcoming. The room was also good, except for the lack of air conditioning. When we checked in mid afternoon the room was really stifling so I opened the windows to let some air in. The traffic noise was really intrusive. So, I tried to get the air conditioning going but that wasn't working. When I called reception I was told 'you can't have heating and cooling, open the windows and it will be OK when you come back to your room later '. We tried sleeping with the windows open and the traffic kept us awake, so we tried closing the windows and the room became really hot and stuffy. Now I know that you can expect some traffic noise when the hotel is located on such a busy road, but surely air conditioning isn't too much to ask? Luckily were only staying for two nights, we had a great nights sleep the next night at Fiumelatte. Don't stay at this hotel if you want a good nights sleep.

Walking distance to the train station. Not too far from the main attractions of the city. First night wasn’t brilliant, the subway is so loud at night we struggled to sleep, we asked to move the morning after and they had no problems moving us, we felt they actually upgraded us also but this was possibly just coincidence. Bed good. AC Good. Food Good.

This place was clean and pleasant. The room was bright and very quiet at night even through our room faced the main road. The bed was large and comfy. The towels were great. Maybe the only thing is the size of the shower. It is a bit small, it was fine for me but if you are a large person it might not work for you. The breakfast was very good with a large selection to choose from. The manager made his presence know to us and he was very pleasant and accommodating. All in all I would recommend this place to my friends. You access the main door off the main street down a small walk way. There is a lighted sign on the main street with a arrow pointing you in the right direction. I say this as the cab driver did not see it but we did.

We had a good experience at this hotel. Very clean and nice rooms. Typical European small room which is always a problem with big suitcases, but a functional closet and nice rain head shower. Would stay here again. The Lima metro entrance is right outside the door. There are good restaurants in the area. About a 10 minute walk to the station.

This hotel is conveniently situated on a very busy shopping street in the heart of Milan, but the outside noise doesn't really bother you as the hotel has soundproofed its rooms, at least we were not disturbed by it on the 5th floor. It is within 30 to 40 minutes level walk to the centre of Milan. We arrived here late morning and were not allowed to check in until 2pm, though it appeared other people arriving were checking in - can it be just our room that wasn't ready? Our room was comfortable and clean but the bathroom was very small with a toilet that was very temperamental and a tiny shower cubicle with flimsy doors that kept falling apart. The shower fittings were also badly situated - each time you tried to move in the shower, the handle was knocked stopping the water completely. Breakfast was ok - large selection to choose from but I personally don't like eggs bathing in water or chopped up bits of frankfurter. The staff were not overly friendly either, only speaking to you if they had to, with the exception of Alberto on reception who showed more courtesy. Beware if you have mobility problems too - to reach the lift, you have to climb a flight of stairs and the lift itself is also a tiny space suitable for a maximum of 3 people.

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 787 reviews