Best Western Hotel City4.0 out of 5.0
Recent guest reviews
Brilliant hotel & staff. Absolutely spotless. In a fantastic location for train station, shops and discovering the city. Great value for money. Free wifi & a free welcome drink. We forgot about the City Tax which is €5 pppn in this hotel, so an extra €30 for our break but it still only worked out approx £75 a night B&B which is great. Would stay again without question.
Room was quite small but good enough for 2 people to share. Space is not generous in terms of storage and relaxation. Centrally located within shops and close to everything. Plenty of eateries to choose from nearby. Breakfast room was good size. Good service. I would have liked to see an extra water dispenser (i.e. hot water for tea/coffee). There was only one hot drink station and only 2 people could use it at a time. When it got busy there was less supply of hot water. Hot flask readily available for tea on busy times could do the trick. One downside to my stay was I encountered a problem bringing more than 2 people in my room. I had guests reconnecting from childhood days and happened to be living in Milan. I appreciated it may be to do with hotel policy but it was quite of a disappointment as I would have preferred to move less. I was recovering from tiredness and did not want to rush to go out. Simply because my guest and her daughter were not allowed in. We were given a complimentary voucher for a welcome drink to consume whenever we were ready, Which was nice. Over all my stay was comfortable.
Booked this hotel as a best average of price, distance to center and what it had to offer and i was not disappointed. Close to metro, located on a good street for shopping. Clean and everything in general was up to par. Ps. Breakfast was only 3 euro more and was very worthwhile. Dont miss it!
Best Western in Milan is one of the greatest hotels I´ve ever stayed in Europe. It has everything you'd expect from this chain and a great staff that always helped us when we needed. The rooms are pretty confortable, good sized, clean bathroom and large bed. The breakfast is also a PLUS, because you pay 3 euros per person each day and have access to a rich buffet with several options. When you do the check in you win a welcome drink in a very cool place at the lobby and can also eat some pretty good "aperitivos". The hotel is near the "LIMA" SUBWAY station, which is the red line. Can get you to the Duomo in a few minutes. This Best western is also located in the corso Buenos Aires a hype neighborhood and full of good restaurant choices nearby such as the incredible "Mama Rosa". Although is inside a shop gallery, everything inside the hotel is pretty neat and organized. Can't forget the amazing staff member, Eliane, which helped us a lot during our stay.
I checked in on April 17 AM and left on the next day. Room was equipped with a little kettle that did not work. I brought to Alberto, the Manager & he assured that I'll have one replacement shortly. I was kind of skeptical, but within 5 minutes when I went back to my room - a lady came with a replacement! I was also offered a nice yummy bread loaf when I told him of my hunger:) And btw - breakfast room is really cozy and food is well presented and nice! What I did not like was room was facing a block of apartment that can see right into the room. Water in bath was also not running properly.
I booked three nights in the Best Western City hotel for my partner’s birthday last weekend. Having stayed in various Best Western hotels before I was assured of a certain level of comfort and I’m happy to report no problems with this hotel. We arrived around 5pm after a short walk from Milan Central Station, check in was smooth and we were invited for a complimentary drink that evening. On entering the room, it was spacious and clean if a little too hot, but it was very warm that weekend. We turned up the aircon and though it didn’t make much difference eventually the room cooled down. Before heading out we took the hotel up on the offer of a free drink and we’re given a glass of prosecco and some canapes, there’s not a bar as such in the hotel, just a trolley in the reception/lounge area, but I appreciated the effort and it was a nice touch. Over the 3 night stay we noticed the reception was manned at all times which was assuring and entry was controlled later on in the evening. In the rooms, you get a flat screen TV complete with a variety of channels in a number of languages but there’s so much to see in the city you shouldn’t stay in and watch TV, there’s also a small mini bar, we only drunk the water which was reasonable at €2 but with all mini bars watch out for racking up a bill. Having done a lot of research to find a good hotel for a good price I couldn’t recommend this place highly enough, it is in an ideal location with lots of bars, restaurants and shops right outside as well as a metro link. Top marks!
The hotel is at a very central location! Near central station and about 20 min walk to Piazza Duomo. The staff is very friendly and willing to help anytime. Clean! The breakfast has a really good variety for every taste. Recommended!
I rarely find myself having to take to Trip Advisor however after attempting twice to make contact with this hotel after my visit; I am. Nothing wrong with the hotel or general service. Bathroom problems were fixed after a bit of perseverance. Great central location. One of the best breakfasts for the money to be found. However; I urge future guests to check very carefully any taxi arrangements made by or through the hotel; specifically for cost. I'm an experienced traveller but I was still stung when I booked a taxi thro reception and ended up paying almost 4 times the going rate. I've emailed the hotel directly to enquire why I wasn't informed of the excessive charges but no one has replied. If the manager would care to get in touch or reply to both of my emails then I'd welcome that. In the meantime; just check fares and bookings made thro the hotel very carefully.
More like a 3 star hotel in my opinion but on a great busy street with awesome shopping & food all around - about a 15-20 minute walk to the Galleria Duomo & Milan Cathedral so location is perfect - if you in Milan to shop, might be worthwhile to visit the outlet mall called Serravelle however it is 1.5 hours away. Foxtown is another outlet mall over the border in Switzerland but an hour away from Milan. The room was modern & clean - rooms are spacious however bathrooms are average & tiny, water does not drain quick enough as well while bathing. Shower is in the bath tub. Breakfast is average but not bad for 3 Euro per person. If you have a car, hotel is parking is shared with Best Western Galles which is literally a few 100 metres away underground.
Stayed here for three days. The hotel was located on Corso Buenos Aires and a lot of shopping and restaurants were to be found nearby. The room was very nice and clean. The breakfast was good, offering yoghurt, cereals, eggs, croissants, bread and fruit. Nice and helpful staff. Overall a very good experience!
- Free WiFi and wired Internet in rooms and public areas
- 24-hour business center
- Concierge services
Best Western Hotel City places you within 2 miles (3 km) of popular sights like Corso Como and Teatro alla Scala. This 4-star hotel has 60 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and a 24-hour business center. Located centrally in Milan, it's also close to Galleria Vittorio Emanuele II and Cathedral of Milan.
Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, quench your thirst with a drink at the bar/lounge, and chat with other guests at the free daily manager's reception.
Best Western Hotel City's 60 rooms are soundproofed and provide balconies, minibars, and coffee makers. Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free local calls, laptop-compatible safes, and desks.
Best Western Hotel City features free WiFi in public areas, a meeting room, and a 24-hour business center. If you drive, self parking is EUR 15 per night, or you can take advantage of the airport shuttle (available on request) for EUR 100 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 721 reviews