The Metropole Hotel and Spa4.0 out of 5.0
Recent guest reviews
This was the third time that we have stayed at The Metropole over a 23 year period. It offers endless parking facilities, which is a must for a car club event. On this occasion there were 2 other car clubs in attendence. The rooms are clean, the beds are very comfortable and the food is excellent. The service in the restaurant was first class without the feeling of being rushed. Usually on car club events in hotels, due to the numbers we usually have to pre-order our dinner requirements on the morning of each day, at the Metropole this wasn't the case. Orders were taken at table and presented in a very acceptable time.
We arrived at midday and after checking in had use of the Spa some of us had treatments highly recommended. We then enjoyed our pre booked Afternoon Tea which was delious. Cocktails at 6pm before our 3 course evening meal. We were in a room of our own which was fabulous for our fun as was a hen party. Despite our feather boas leaving a trail everywhere we went the staff remained friendly. From our group of 40 ladies 22 stayed at the hotel. My twin room was very quiet had a modern bathroom and the shower was great, the room had everything I needed. A great time was had by all and will definitely be booking another get together. Well worth looking for special offers as made it very competitive.
We arrived today after playing a round of golf at Llandrindod wells golf club, we were greeted by a friendly member of staff who was very helpful and made checking in very easy. The room I was in was clean & comfortable and very spacious with a lovely bathroom. The evening meal was once again to a high standard with very helpful friendly staff. I really couldn't ask for much more.
This large hotel is aimed quite comprehensively at large groups and meetings etc. The food and service are generally of a good standard although the hotel is of a rather faded vintage. My single room was very poor. The room was heated with a single electric fire, the bathroom totally unheated with a permanently cold towel rail, the trouser press was broken. The staff when advised of these shortcomings were by turn defensive and dismissive. Not good enough. I would not return.
We both had a panini and salad. Great service and tasty food. Good range on the lunch menu I've previously had the jacket potato and baguette. I would recommend a visit to the Metropole for lunch if visiting Mid Wales.
Went to this hotel for lunch as the veranda at the front of the building looked appealing. The service was very limited ordering from the bar and helping yourself to cutlery etc. Bit disappointing given their star rating. Food was passable but not an exciting menu although extensive.
This was my second visit to this Hotel,though my single room was a little small it was o.k for one night,the staff are very friendly and helpful and both the breakfast and dinner were very good. I was with a group of Harley Davidson bikers so I am sure I will stay there again !
We had a lovely stay here with our friends which included a gourmet meal deal in the restaurant. We utilised the spa facilities, the pool and the steam/sauna, which were all very good. The small bar at the front of the hotel was pleasant and we had afternoon tea there when we arrived. Rooms are large and comfortable. All in all a nice place to stay. The meals were absolutely excellent - so good that the taster menu made a repeat performance the next night (so good we had it twice!!!) The wine pairings were also spot on - and the white port choice really good as was the dessert wine.
Booked the taster menu spa break as a birthday treat for my partner....we had a wonderful time....the staff.the food,the spa, the bar, the breakfast were all thoroughly enjoyed can't wait till the do the offer again in Oct will definatly be booking
We arrived early and the initial greeting was okay, but we weren't given much info. We had a card so we could charge to the room but couldn't use it in the bar because the room was not allocated. Service was not good over dinner and they didn't offer much choice for gluten free options disappointingly. The deluxe room which cost us 6.00 extra over looked an asbestos sheeted roof - awful view. We were on the first floor ans the noises from upstairs and the hallway made for a poor sleep quality Check out we paid the bill and then 10 days later received a further charge for 6.00 which they had omitted - pretty sad and petty that.
The Metropole Hotel and Spa is located within a 15-minute drive of Bron-Yr-Efail Wood and Llanbister Methodist Church. This 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. Hay Castle is also 25.7 mi (41.4 km) away.
Start your day off right with a free full breakfast, served each morning from 7:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.
All rooms feature coffee makers, ironing boards, and desks. Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries.
Guests of The Metropole Hotel and Spa have access to an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and 12 meeting rooms.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 1289 reviews