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The Deauville Beach Resort

3.5 out of 5.0

Recent guest reviews

The experience was good not great price for the safe is high also there was no soap in the room the next day I had her clean the room but still no so.ap

The hotel was generally nice. Our only real complaints were the overly aggressive housekeeping staff and the fire alarm. On days when we were in the room when the housekeeping staff came around, we would let them know that we either did not want the room cleaned or asked if they could come back later. They would then come back every 15 minutes to ask if we had left yet, even with the "do not disturb" sign on the door. While we appreciated their service, it felt like we were being rushed out of the room every day. Second, the fire alarm went off early in the morning on several days. When we called the front desk to ask what was going on, no one would answer. If you are hoping to sleep in on your vacation, be aware that the morning fire drills might not allow you to do so.

While the staff was very kind, the charge for the Hotel's amenities was not informed upfront, hence a big surprise during the checkout. The Hotel seems to be outdated

Staff was rude and apathetic. Didn't explain anything of the hotel's amenities. Everything over priced and the hotel very outdated.

Worst hotel ever to be visiting from coming out of town not welcoming at all. Hotel rooms look like a cheap motel

Overall not a bad place for the money but the hotel needs serious renovation inside and out and cleanliness could be greatly improved. I also did not like how bathrooms are small and very outdated. The parking situation is rather annoying. In order to be able to park there you have to buy a parking pass inslide at the front desk but you can't leave your car unattended. I don't understand why the valet doesn't sell the parking tickets to avoid the hassle.

Poor condition in the room, windows seals dusty, spider web, Door was real hard to close the TV in the room they working in only one channel.

Te cobran por servicios que no disponen, en particular tienen un buen agompor día de 25 dólares a ara utilización de la piscina y la playa, pero en particular la piscina estaba en reparación y todos los días que estuvimos estaba fuera de servicio. Realmente lamentable. Hay mejores ofertas y más económicas próximas a este hotel y más modernas.

Rooms need to be updated and I was not satisfied with the customer service. Their "system" mistakenly charged me a large fee in which I had to sort out with my bank and the front desk supervisor, who displayed rude and disrespectful behavior by hanging up on me. Best part is that it is close to the beach, however I will never stay here again.

Jequsi was not working. My son was very disappointed. There were no blankets in the room.the air blower was not working

Amazing place to stay... great staff members, clean room at all time... amazing view from my room.... everything close to the hotel....

This was a great visit. The cafe was awesome. the pool was great. the location was fantastic. The staff was great. the beach access was perfect. The hotel was vibrant.

hotel was great! Only thing was that the pool wasn't working and we were never notified about that. due to that we got a $10 discount per day because of the pool.

The room wasnt clean. Dust. Dirty carpets. Bathrooms not in best conditions

I loved the location. It's very central with a lot of nearby restaurants. It's not the cleanest but it's not so bad.

Only problem is I waited way to long for elevators Being on the 14th going down stopped at almost every floor going up I waited almost 8 min for a elevator at one point

The bathroom was so disgusting and old. We asked to change rooms because of it and they said they would send someone to the room to see if it was true that the bathroom was bad. I waited and they never came to check so I stayed there for one night and canceled my other three night asi because the next working I woke up bitten. I'm not sure if it was bed bugs. It was gross

Double beds were for one person. We did not fit in, being two. Jessica in charge of the beach very bad attitude and rudeness They charge for everything, parking, resort fee. So add 60 dollars daily to the rate you hired We did not receive a good service and the public in the hotel was quite low. We definitely do not recommend

I enjoyed staying at the hotel. I definitely would recommend this hotel to others. It is only a 15-20 min taxi ride to south beach. Pool and beach are amazing!

The location is nice it is close to the beach and restaurants. However, the service was terrible. The room did not have a fridge and when we ask for one it took them a whole day to bring it. Also the bathroom does not have many towel hangers. You have to pay $30 every night for parking and you have to park yourself. You also have to pay $25 a day for the beach chairs and other service and $20 if you want a beach umbrella. The hotel is in great location and has beautiful views, but they need lot of improvements on their customer service.

6701 Collins Avenue Miami Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located in North Beach within a mile (2 km) of North Shore Open Space Park, The Deauville Beach Resort is within a few miles (5 km) of Surfside Beach. This 3.5-star resort has 510 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. It's on the beach and also near Bal Harbour Shops and Mount Sinai Medical Center.


Dining

This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

The Deauville Beach Resort's 510 rooms are air-conditioned and provide safes, phones, and ironing boards. Guests can expect to find free WiFi and LCD TVs with cable channels. Hair dryers and desks are also standard.


Property features

The Deauville Beach Resort features a full-service spa, an outdoor pool, and a fitness center. Parking is available for USD 30 per night (USD 50 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this beach resort include free WiFi in public areas, 13 meeting rooms, and conference space.

Room options

Standard Room, 2 Double Beds, Partial Ocean View

Full 2 | Sleeps 4

Standard Room, 2 Double Beds, Oceanfront

Full 2 | Sleeps 4

Executive Room, 2 Double Beds, Partial Ocean View

Full 2 | Sleeps 4

Executive Room, 2 Double Beds, Oceanfront

Full 2 | Sleeps 4

Guest reviews for The Deauville Beach Resort

Everyone (29) Couples (126) Business (27) Family (96) Friends (63) Other (29)
3

i like the new update with the screen

Everyone

The experience was good not great price for the safe is high also there was no soap in the room the next day I had her clean the room but still no so.ap

By , from detroit on May 27, 2017

3

generally nice... except

Everyone

The hotel was generally nice. Our only real complaints were the overly aggressive housekeeping staff and the fire alarm. On days when we were in the room when the housekeeping staff came around, we would let them know that we either did not want the room cleaned or asked if they could come back later. They would then come back every 15 minutes to ask if we had left yet, even with the "do not disturb" sign on the door. While we appreciated their service, it felt like we were being rushed out of the room every day. Second, the fire alarm went off early in the morning on several days. When we called the front desk to ask what was going on, no one would answer. If you are hoping to sleep in on your vacation, be aware that the morning fire drills might not allow you to do so.

By , from New Jersey on May 16, 2017

2

past splendor

Everyone

While the staff was very kind, the charge for the Hotel's amenities was not informed upfront, hence a big surprise during the checkout. The Hotel seems to be outdated

By on May 5, 2017

2

rude staff at check

Everyone

Staff was rude and apathetic. Didn't explain anything of the hotel's amenities. Everything over priced and the hotel very outdated.

By on Apr 13, 2017

1
Everyone

Worst hotel ever to be visiting from coming out of town not welcoming at all. Hotel rooms look like a cheap motel

By on Apr 6, 2017

3

you get what you pay for

Everyone

Overall not a bad place for the money but the hotel needs serious renovation inside and out and cleanliness could be greatly improved. I also did not like how bathrooms are small and very outdated. The parking situation is rather annoying. In order to be able to park there you have to buy a parking pass inslide at the front desk but you can't leave your car unattended. I don't understand why the valet doesn't sell the parking tickets to avoid the hassle.

By on Mar 14, 2017

2

getaway

Everyone

Poor condition in the room, windows seals dusty, spider web, Door was real hard to close the TV in the room they working in only one channel.

By on Mar 9, 2017

1

horrible customer service

Everyone

Rooms need to be updated and I was not satisfied with the customer service. Their "system" mistakenly charged me a large fee in which I had to sort out with my bank and the front desk supervisor, who displayed rude and disrespectful behavior by hanging up on me. Best part is that it is close to the beach, however I will never stay here again.

By on Feb 22, 2017

Review comment responded on Feb 24, 2017

Dear Guest, Please accept our apologies for the issues you experienced. Your feedback has been passed on to the corresponding parties. Please feel free to email our customer service to elaborate more on these issues. best regards,

3
Everyone

Jequsi was not working. My son was very disappointed. There were no blankets in the room.the air blower was not working

By , from los angeles on Feb 8, 2017

5
Everyone

Amazing place to stay... great staff members, clean room at all time... amazing view from my room.... everything close to the hotel....

By on Feb 1, 2017

Review comment responded on Feb 3, 2017

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Best Regards Deauville Beach Hotel