i loved the fact that the shuttle was on time that was great.
We stayed at this property 2 years ago and were happy with our stay and service we had received. This week is a whole new look at this facility, every thing was VERY, VERY dirty! The floors in our hotel room had stones, crumbs or gritty stuff all over them which made our feet pitch black. The schuttle service we had was HORRIBlE and the gentleman was rude!!!! He never took our luggage in or out of the van for us, made us wait and extra 20 minutes in the van so he could have another cigarette and make a personal phone call in the parking lot before we even left for the airport and then on top of it all he dropped us all off in the wrong location for getting onto our flights.
Very small rooms . Clean staff was great good breakfast
It clearly lacked cleanliness. Actual filth that could be swept up in the bathroom and very musty smell strong enough to cause a headache.
The management needs to focus on cleanliness and train workers how to properly clean so that guests are even minimally comfortable. The rooms are dirty--the bathroom door needs to either be wiped clean or repainted. This is also true of the door to the room which is full of scratches and marks. There are food splashes and fingerprints on multiple surfaces throughout the room as well as balls of hair in corners of the bathroom. This is just unacceptable. Marketing pic on Orbitz looks nothing like actual hotel.
Best "in motel" restaurant in Miami....Tom's Sports bar has the best food, and is so fun!...the room was great too, quiet, and comfortable...
The rooms on first floor 2 queens very large and clean for price. Had refrigerator and sink. Right next pool area could walk few steps be outside relax. The shuttle service was prompt and on time to airport and cruise. The free breakfast was actually very good and kept up. No should go away hungry. They had waffles,eggs, sauage, donuts, muffins, toast, fruit, and cereal. The restaurant attached had good food at a good price. No need for car. Also a McDonald's and a gas station on other side to walk to. The staff was friendly and requested a first floor room on reservation and received it. For the price a night nothing bad to say except it is a older hotel and could use some updates.
It is too bad they do not have coffee earlier than 6 AM for early flight people. (Coffee pot in room did not work).
I found a string of hair on the towel and hair drier is broken. Otherwise everything good.
I like the quietness and I dislike the fact that the shuttle bus runs every hour
Staff were friendly and helpful. Location convenient to airport. Rooms were clean but tiny. Difficult for 2 people to move by one another in room. Bathroom door only partly opens because it hits sink. Floor lamp partially in front of bathroom door because it doesn’t fit anywhere else. Worst of all small windows appear to be screwed shut. Not sure if that meets fire code requirements
Very run-down premises. Shuttle runs only once an hours. But all of the people working there were very kind and helpful.
It was Very close to the airport and upon check in. They let my Wife and I check in 45mins early. They were soooooo nice.
Sports bar on premises, great place for dinner, good breakfast too
everything was nice, They got us to the port of Miami in plenty of time and the drive was very much fun to ride with he was interactive with the guest.
Curtiss Mansion is a short stroll from Ramada by Wyndham Miami Springs/Miami International Airport, and other popular attractions like Miami Springs Golf Course are within a mile (2 km). This 116-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
All 116 rooms provide free local calls, safes, and ironing boards. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries.
At Ramada by Wyndham Miami Springs/Miami International Airport, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a meeting room, a business center, and laundry facilities.
i loved the fact that the shuttle was on time that was great.
Thank you very much for sharing your feedback with us. We look forward to welcoming you in the near future. Sincerely, Dayana Fuentes. Sales Manager.
We stayed at this property 2 years ago and were happy with our stay and service we had received. This week is a whole new look at this facility, every thing was VERY, VERY dirty! The floors in our hotel room had stones, crumbs or gritty stuff all over them which made our feet pitch black. The schuttle service we had was HORRIBlE and the gentleman was rude!!!! He never took our luggage in or out of the van for us, made us wait and extra 20 minutes in the van so he could have another cigarette and make a personal phone call in the parking lot before we even left for the airport and then on top of it all he dropped us all off in the wrong location for getting onto our flights.
Thank you for taking the time to share your feedback with us. We value your input and comments. First and foremost, I apologize that your stay with us was not exceptional, as we strive to make every guests stay a positive memorable experience. Unfortunately, your experience was far from exceptional. I will use your feedback to improve our service as we continue to strive for excellence. Once again, I apologize for what you have experienced. I truly hope you give us another opportunity to serve you again. Respectfully, Dayana Fuentes. Sales Manager.
Very small rooms . Clean staff was great good breakfast
Thank you very much for sharing your feedback with us. We truly appreciate it. Sincerely, Dayana Fuentes. Sales Manager.
It clearly lacked cleanliness. Actual filth that could be swept up in the bathroom and very musty smell strong enough to cause a headache.
First, thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels bring you to Miami. Sincerely, Dayana Fuentes. Sales Manager.
The management needs to focus on cleanliness and train workers how to properly clean so that guests are even minimally comfortable. The rooms are dirty--the bathroom door needs to either be wiped clean or repainted. This is also true of the door to the room which is full of scratches and marks. There are food splashes and fingerprints on multiple surfaces throughout the room as well as balls of hair in corners of the bathroom. This is just unacceptable. Marketing pic on Orbitz looks nothing like actual hotel.
Dear TH, I very much regret that we were unable to provide you with a perfect stay. Please accept our apologies for the inconvenience with the shuttle. It is through feedbacks from our valued guest that we can learn what changes and improvements to our services we need to implement thus allowing us to provide the best guest experience. I trust you give us another opportunity to serve you on the near future. Dayana Fuentes. Sales Manager.
Thank you very much for sharing your feedback with us. We truly appreciate it. Sincerely, Dayana Fuentes. Sales Manager.
Best "in motel" restaurant in Miami....Tom's Sports bar has the best food, and is so fun!...the room was great too, quiet, and comfortable...
Dear Guest, We really appreciate the time you took to share your feedback. Thank you for have chosen our property and for the helpful comments about your recent stay. We look forward to welcoming you very soon. Sincerely, Dayana Fuentes. Sales Manager.
Thank you very much for sharing your feedback with us. We truly appreciate it. Sincerely, Dayana Fuentes. Sales Manager.
The rooms on first floor 2 queens very large and clean for price. Had refrigerator and sink. Right next pool area could walk few steps be outside relax. The shuttle service was prompt and on time to airport and cruise. The free breakfast was actually very good and kept up. No should go away hungry. They had waffles,eggs, sauage, donuts, muffins, toast, fruit, and cereal. The restaurant attached had good food at a good price. No need for car. Also a McDonald's and a gas station on other side to walk to. The staff was friendly and requested a first floor room on reservation and received it. For the price a night nothing bad to say except it is a older hotel and could use some updates.
Dear Guest, I would like to thank you for choosing to stay with us. We appreciate your feedback very much. It's truly wonderful to read that you enjoyed staying with us and that we able to provide a great experience. We look forward to welcoming you again very soon. Sincerely, Dayana Fuentes. Sales Manager.
Dear Guest, Thank you very much for your feedback. Sincerely, Dayana Fuentes. Sales Manager.