Felt like cattle. Was asked to wear their plastic bracelet and quality was way below the 4 stars advertised
Great hotel and staff
La vista a la playa hermosa
This place is located in a very nice and convenient spot. The staff was awesome and the room was amazing. Very modern.
Cleaning services were not daily but by request requiring 24 hour notice. They do not vacum the floor it was dirty when we arrived and old fries were behind the bed. Resturant and bar were closed due to COVID but they advertise it as open. Only 2 elevators for the entire building and housekeeping uses it too. So you have to wait 10 to 15 for an elevator. Customer Service was horrible. I thought based on the photos and desription I was getting a suite with kitchen and washer/dryer but when I got there relized I only had the superior with a double bed. Another guest at checkin had the same issue. I had surgery in FL so I hoped to have the suite so it would be more accomodating. My husband worked with Manager and offerred to pay for upgrade but no suites were available. We were there 12 days. Room was only cleaned 3 times because of the 24 hour request and due to the not showing up for one of the scheduled cleanings. They only gave us 2 towels. We had to call and request more. You have to take your own trash out and drop it in the hutch at the end of the hallway because again cleaning is on request only. We had all white bed linen including comforter. Because I was in bed for several days I had spilled coffee and juice on mine. There were small stains. House keeping kept putting same comforter back on beds. I had to request they put clean comforter on my bed. Walls are thin. You can hear your neighbors.
The rooms are FILTHY. They had to change us to a different room because the first one looked like someone threw-up. We never received the proper towels. Cleanliness of this hotel is beyond bad. There are only 2 elevators and it was super slow. Not a great experience here. Believe the reviews don’t stay here
Clean hotel but They need to hire more help at the front desk and the elevators are horrible we waited most of the time and they were very crowded no social distance
The place was clean and in a nice location. The owner was very responsive and respectful.
I booked this trip through Orbitz I'm a gold member with them and I booked this vip access hotel. I stayed four nights here I'm glad I didn't stay any longer. This hotel/resort definitely proceeds themselves as luxury but this hotel is definitely mediocre. I had booked two rooms upon arrival I had VIP check in which totally felt like regular check in nothing special. They definitely don't train their staff I had a couple of questions and the front desk response "let me text my manager to find out because I'm not too sure". Upon checking in as well we weren't informed on any amenities or how to even book these amenities if you didn't ask they didn't tell. I had two rooms that were double beds one of the rooms only had ONE TOWEL for a double room that sleeps four people doesn't make any sense at all. We were told the next day after we didn't get our rooms cleaned that we needed to book housekeeping to come because of Covid which is understandable. We book the cleaning and they only cleaned ONE of our rooms! They are completely unorganized. We had a great view from our room and that was literally the only plus. There was only one trash can in our room which was in the bathroom and that was it. Also you could see the stains in the carpet they made a bad choice choosing such light carpet.
Hollywood Beach is a short stroll from Beachwalk Elite Hotels & Resorts, and other popular attractions like Gulfstream Park Racing and Casino are within a couple of miles (3 km). This 43-room, 4-star resort welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
42-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
Built in 2015, the brand new Beachwalk Elite Hotels & Resorts offers an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 35.00 per night, and there's also a free beach shuttle. The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include a 24-hour business center, a computer station, and a terrace.
Felt like cattle. Was asked to wear their plastic bracelet and quality was way below the 4 stars advertised
Great hotel and staff
Thank you for staying with us and for your feedback. We hope to welcome you back in the future and make your next stay even better!
La vista a la playa hermosa
Thank you for staying with us. We glad you had a great stay!
This place is located in a very nice and convenient spot. The staff was awesome and the room was amazing. Very modern.
Cleaning services were not daily but by request requiring 24 hour notice. They do not vacum the floor it was dirty when we arrived and old fries were behind the bed. Resturant and bar were closed due to COVID but they advertise it as open. Only 2 elevators for the entire building and housekeeping uses it too. So you have to wait 10 to 15 for an elevator. Customer Service was horrible. I thought based on the photos and desription I was getting a suite with kitchen and washer/dryer but when I got there relized I only had the superior with a double bed. Another guest at checkin had the same issue. I had surgery in FL so I hoped to have the suite so it would be more accomodating. My husband worked with Manager and offerred to pay for upgrade but no suites were available. We were there 12 days. Room was only cleaned 3 times because of the 24 hour request and due to the not showing up for one of the scheduled cleanings. They only gave us 2 towels. We had to call and request more. You have to take your own trash out and drop it in the hutch at the end of the hallway because again cleaning is on request only. We had all white bed linen including comforter. Because I was in bed for several days I had spilled coffee and juice on mine. There were small stains. House keeping kept putting same comforter back on beds. I had to request they put clean comforter on my bed. Walls are thin. You can hear your neighbors.
Good morning, We are sorry for the inconveniences you experienced with us. We appreciate your feedback, and we thank you for staying with us.
The rooms are FILTHY. They had to change us to a different room because the first one looked like someone threw-up. We never received the proper towels. Cleanliness of this hotel is beyond bad. There are only 2 elevators and it was super slow. Not a great experience here. Believe the reviews don’t stay here
We appreciate your feedback and we truly apologize for the inconvenience. We thank you for choosing to stay with us.
Clean hotel but They need to hire more help at the front desk and the elevators are horrible we waited most of the time and they were very crowded no social distance
We are sorry for the inconveniences, we will address this. Thank you for your feedback and thank you for choosing to stay with us!
We appreciate your feedback! Thank you for staying with us!
The place was clean and in a nice location. The owner was very responsive and respectful.
Thanks for staying with us. We appreciate your feedback!
Thank you for leaving your review and for staying with us. The property has installed some protocol to aid in security and lessen unwarranted traffic throughout the property. It is not our intention to be restrictive but rather ensure the safety and comfort of our guest. We apologize if that objective was not achieved. We would like to have you back to enjoy a different and more positive experience. We hope this occurs and we thank you again for your feedback.