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Sofitel Mexico City Reforma

5.0 star property
VIP Access

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Photo gallery for Sofitel Mexico City Reforma

Exterior
Property video
3 bars/lounges, rooftop bar, cocktail bar
Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View) | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
3 bars/lounges, rooftop bar, cocktail bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500
  • Place, U.S. Embassy
    ‪1 min walk‬
  • Place, Angel of Independence Monument
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view)

Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view)

Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view) | View from room

Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view)

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, Club Lounge Access, Executive Level (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, Club Lounge Access, Executive Level (Skyline View)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View)

Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View)

  • City view
  • 3391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View)

Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View)

Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View)

  • City view
  • 1582 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Skyline View)

Luxury Room, 1 King Bed (Skyline View) | Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed (Skyline View)

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Club Lounge Access, Executive Level (Skyline View)

Executive lounge

Superior Room, 1 King Bed, Club Lounge Access, Executive Level (Skyline View)

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Angel of Independence Skyline View)

View from room

Superior Room, 1 King Bed (Angel of Independence Skyline View)

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Angel of Independence View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Angel of Independence Skyline View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds (Angel of Independence Skyline View)

  • City view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds (Angel of Independence View)

  • City view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Club Lounge Access, Executive Level (Reforma View)

Junior Suite, Club Lounge Access, Executive Level (Reforma View) | Premium bedding, minibar, in-room safe, desk

Junior Suite, Club Lounge Access, Executive Level (Reforma View)

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma within a short walk of Angel of Independence Monument, Sofitel Mexico City Reforma is within a few miles (5 km) of other popular sights such as Chapultepec Castle. This 5-star hotel has 275 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • U.S. Embassy - 1 min walk - 0.0 miles
  • Angel of Independence Monument - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Reforma 222 - 7 min walk - 0.4 miles
  • Avenida Presidente Masaryk - 5 min drive - 1.4 miles

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Insurgentes Station - 14 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Balboa Pizzeria - ‬2 min walk
  • ‪Cityzen - ‬1 min walk
  • ‪Cielito Querido Café - ‬7 min walk
  • ‪Koku - ‬2 min walk
  • ‪Balta - ‬3 min walk

About this property

Sofitel Mexico City Reforma

Sofitel Mexico City Reforma features a full-service spa, an indoor pool, and a gym. Valet parking is offered for USD 12 per night. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find LED TVs and stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Dining areas, sitting areas, and minibars are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sofitel Spa with L´Occitane has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 37 for adults and USD 18.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bajel
  • BALTA
  • Cityzen
  • Free House
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference center (3,229 square feet of space)

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 37 for adults and USD 18.5 for children
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 120 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Frequently asked questions

Are free cancellation options available at Sofitel Mexico City Reforma?

Sofitel Mexico City Reforma offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Sofitel Mexico City Reforma?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Sofitel Mexico City Reforma on Apr 1, 2026 start from $547, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sofitel Mexico City Reforma?

This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You'll also find Palacio de Bellas Artes and Zócalo within a short drive.

Is parking available on site at Sofitel Mexico City Reforma?

Yes, valet parking is offered for USD 12 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa available at Sofitel Mexico City Reforma?

Sofitel Spa with L´Occitane is the hotel's spa and services include Swedish massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Sofitel Mexico City Reforma have a casino?

No, Sofitel Mexico City Reforma doesn't have a casino.

Is there an indoor pool at Sofitel Mexico City Reforma?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 10:00 PM.

What do couples enjoy most about Sofitel Mexico City Reforma?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and 3 bars.

Does Sofitel Mexico City Reforma have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Sofitel Mexico City Reforma have a restaurant that serves breakfast?

Yes, Sofitel Mexico City Reforma has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sofitel Mexico City Reforma allow pets to stay for free?

Yes, cats and dogs stay free at Sofitel Mexico City Reforma and the property also provides food and water bowls.

Are there connecting rooms at Sofitel Mexico City Reforma?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sofitel Mexico City Reforma?

The closest major airport to Sofitel Mexico City Reforma is Benito Juarez International Airport (MEX), which is 9.2 mi away (22 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.4 mi away (54-minute drive).

Are there rooms with balconies at Sofitel Mexico City Reforma?

Yes, some guestrooms at Sofitel Mexico City Reforma offer a balcony and may feature city views.

Sofitel Mexico City Reforma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 837 out of 965 reviews
Rating 8 - Good. 70 out of 965 reviews
Rating 6 - Okay. 26 out of 965 reviews
Rating 4 - Poor. 16 out of 965 reviews
Rating 2 - Terrible. 16 out of 965 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Anna

Stayed 2 nights in Nov 2025

10/10 Excellent

Kathy

Stayed 1 night in Nov 2025

4/10 Poor

Robert

Stayed 4 nights in Nov 2025

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and had a great stay, the staff was friendly and the food was great. Things they could work on: - the pool is COLD! not great for this time of year and not what we were expecting. - we were on the 25th floor and it was still very noisy. We didn’t get a great night sleep because of outside noise.
Stayed 1 night in Nov 2025

10/10 Excellent

Armando

Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff and great service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeff

Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos, San José Del Cabo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Si ore es muy agradable pasar un fin de semana largo en Sofitel, todos son muy amables. Las chicas y los caballeros del Club nos hacen el día. Muy agradable lugar impecable servicio de todos.
Increíble vista al ángel.
Súper bienvenida.
Stayed 3 nights in Nov 2025

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities
nice a little pricy but nice
Stayed 1 night in Aug 2025

10/10 Excellent

Dominique

Stayed 2 nights in Nov 2025

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. The views are amazing of the city and mountain range. Service was always top level and they made sure my stay was very comfortable and seamless.
Stayed 4 nights in Nov 2025

10/10 Excellent

Daisy

Stayed 3 nights in Nov 2025

10/10 Excellent

Juan Gabriel de la

Stayed 4 nights in Oct 2025

10/10 Excellent

Raul, Del Mar

Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 3 nights in Oct 2025

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great property, fantastic service
Stayed 3 nights in Oct 2025

10/10 Excellent

Hugo Alberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous
Stayed 4 nights in Oct 2025

10/10 Excellent

Octavio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an awesome experience for our first time in Mexico City
Stayed 3 nights in Sep 2025

10/10 Excellent

Bret, Saint George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I stayed in anywhere in the world. The staff were so friendly. Great service. Great location. The pool was amazing. Highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

francys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and location! Truly enjoyed and will be back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular hotel. Everything was above and beyond my expectations!
Stayed 3 nights in Oct 2025

10/10 Excellent

Tere

Stayed 2 nights in Oct 2025

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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