Hotel Carlota

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Carlota

Exterior
Breakfast, lunch, dinner served; local cuisine
Reception
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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    $145 nightly
    The price is $174
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    About the neighborhood

    Mexico City

    Located in Reforma, Hotel Carlota is within a 5-minute walk of Paseo de la Reforma and within 15 minutes of other popular attractions like Angel of Independence Monument. This 3.5-star hotel welcomes guests with 35 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

    What's nearby

    • Paseo de la Reforma - 3 min walk - 0.2 miles
    • Reforma 222 - 3 min walk - 0.2 miles
    • U.S. Embassy - 7 min walk - 0.4 miles
    • Angel of Independence Monument - 10 min walk - 0.6 miles
    • Monument to the Revolution - 15 min walk - 0.8 miles

    Getting around

    • Mexico City Buenavista Station - 4 min drive
    • Insurgentes Station - 13 min walk
    • Benito Juarez International Airport (MEX) - 23 min drive

    Restaurants

    • ‪Tierra Garat - ‬2 min walk
    • ‪Mezzo Mezzo - ‬3 min walk
    • ‪La Provoleta - ‬2 min walk
    • ‪El Ronquillo - ‬3 min walk
    • ‪Alcornoque - ‬3 min walk

    About this property

    Hotel Carlota

    Guests of Hotel Carlota enjoy features like an outdoor pool, free WiFi in public areas, and a library. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 1392 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this boutique hotel include free newspapers, laundry facilities, and a porter/bellhop.
    Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Private yards, free newspapers, and laptop-compatible safes are also available.
    Recreational amenities at the hotel include an outdoor pool.

    The recreational activities listed below are available either on site or nearby; fees may apply.

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Height restrictions apply for onsite parking
    • 24-hour roundtrip airport shuttle on request for a surcharge
    • Area shuttle (surcharge)
    • Free self parking on site

    Food and drink

    • A bar/lounge
    • A poolside bar
    • A restaurant
    • Snack bar/deli

    Things to do

    • Bicycle rentals
    • Library
    • Outdoor pool
    • Shopping

    Family friendly

    • Laundry facilities
    • Outdoor pool
    • Snack bar/deli

    Conveniences

    • 24-hour front desk
    • Free newspapers in lobby
    • Laundry facilities
    • Luggage storage
    • Safe at front desk

    Guest services

    • Concierge services
    • Dry cleaning/laundry service
    • Housekeeping (daily)
    • Porter/bellhop
    • Tour and ticket assistance

    Accessibility

    • Elevator

    More

    • 2 floors
    • Designated smoking areas

    Room amenities

    Bedroom

    • Premium bedding

    Bathroom

    • Bathtub or shower
    • Free toiletries
    • Private bathroom
    • Shower
    • Towels provided

    Entertainment

    • Flat-screen TV with cable channels

    Food and drink

    • Free bottled water
    • Limited room service

    More

    • Air conditioning
    • Desk
    • Free daily newspapers
    • Laptop workspace
    • Laptop-compatible safe

    Policies

    Check-in

    Check-in start time: 3:00 PM; Check-in end time: midnight
    Late check-in subject to availability
    Minimum check-in age: 18

    Check-out

    Check-out before noon

    Special check-in instructions

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • This property welcomes pets for MXN 500 per pet, per stay, plus a deposit of MXN 1000 per stay
    • Dogs only
    • 2 total (29 lbs is the maximum weight per pet)

    Children and extra beds

    • One child 11 years old or younger stays free when using existing bedding

    Property payment types

    Important information

    Optional extras

    These fees and deposits will be charged at check-in, check-out, or the time of service.

    • Airport shuttle fee: MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
    • Pet deposit: MXN 1000 per stay
    • Pet fee: MXN 500 per pet, per stay

    This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    Safety features at this property include a fire extinguisher and a first aid kit
    • Check-in: 3:00 PM—-midnight
    • Check-out: noon
    • Minimum check-in age: 18
    The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

    We should mention

    Details about charges, deposits, or other important information:

    • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    • Charges for extra guests may apply and vary depending on the property's policy.
    • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
    • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
    • This property accepts credit cards. Cash is not accepted. 
    • Onsite safety features include a fire extinguisher and a first aid kit.

    Additional information about polices, regulations, and more:

    • No rollaway or extra beds are available.
    • Parking has height restrictions.

    Property is also known as

    Hotel Carlota Mexico City
    Hotel Carlota
    Carlota Mexico City

    Frequently asked questions

    What is there to do within easy reach of Hotel Carlota?

    This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You'll also find Palacio de Bellas Artes and Zócalo within a short drive.

    How much does it cost to stay at Hotel Carlota?

    As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Carlota on May 3, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Will I be able to park at Hotel Carlota?

    Yes, self parking is offered for free at the hotel.

    Does Hotel Carlota have a casino on the premises?

    No, Hotel Carlota doesn't have a casino.

    Will I find an indoor pool at Hotel Carlota?

    No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

    Is Hotel Carlota a good place to stay for couples?

    This boutique hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a poolside bar.

    Are there hot tubs at Hotel Carlota?

    No, there isn't a spa tub at this hotel.

    Does Hotel Carlota have a restaurant that serves breakfast?

    Yes, Hotel Carlota serves breakfast for a surcharge from its restaurant.

    Will Hotel Carlota allow pets to stay for free?

    Although they can't stay for free, dogs are welcome at Hotel Carlota for a fee of MXN 500 per pet, per stay. A deposit of MXN 1000 per stay is collected.

    Are there connecting rooms at Hotel Carlota?

    No, there aren't connecting guestrooms at this hotel.

    How close is the airport from Hotel Carlota?

    The closest major airport to Hotel Carlota is Benito Juarez International Airport (MEX), which is 9.4 mi away (23 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.6 mi away (55-minute drive).

    Can I book a room with a balcony at Hotel Carlota?

    No, there aren't any guestrooms at Hotel Carlota that offer a balcony.

    Hotel Carlota Reviews

    Reviews

    8.4

    Very Good

    Rating 10 - Excellent. 330 out of 615 reviews
    Rating 8 - Good. 149 out of 615 reviews
    Rating 6 - Okay. 76 out of 615 reviews
    Rating 4 - Poor. 33 out of 615 reviews
    Rating 2 - Terrible. 27 out of 615 reviews

    8.8/10

    Cleanliness

    8.8/10

    Staff & service

    8.4/10

    Amenities

    8.6/10

    Property conditions & facilities

    Reviews

    6/10 Okay

    Natalie

    Stayed 4 nights in Feb 2026

    10/10 Excellent

    Jose Luis

    Traveled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    Amazing
    Stayed 2 nights in Dec 2025

    8/10 Good

    Alexandra

    Stayed 5 nights in Jan 2026

    10/10 Excellent

    Alexander

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Cliente regular del Hotel Carlota. Excelente ubicación, tamaño de habitación y baño amplio. Un poquito ruidoso en la noche, pero aparte de eso, mi hogar en Mexico. Esperando la renovación y apertura del restaurante
    Stayed 3 nights in Jan 2026

    6/10 Okay

    david

    rooms are small and dark, and you can hear your neighbors. its well designed archetcually tho, and nice to look at. restaurant there is great, just hotel is disapointing.
    Stayed 1 night in Dec 2025

    8/10 Good

    Aldo Noel

    Traveled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    Location and proximity to major retailers. Drinks were delicious too!!
    Stayed 2 nights in Dec 2025

    8/10 Good

    David, New York

    Stayed 4 nights in Nov 2025

    10/10 Excellent

    Barrett

    Stayed 7 nights in Nov 2025

    10/10 Excellent

    Gabriel

    Stayed 1 night in Dec 2025

    6/10 Okay

    Richard

    Liked: Cleanliness, staff & service, amenities
    Friendly staff, good location, but hotel has prioritised aesthetics over practicality. The hotel is very noisy — they play loud music all day and well into the night which makes it hard to relax in your room. The rooms are also very dark as they have small windows which overlook the walk ways. Then there’s a bunch of little things that make the rooms impractical — they give you robes but no where to hang the robes when wet, the only light by the sink is overhead so you have shadows on your face for shaving, etc. Finally the whole hotel could do with some maintenance — shower heads that are caked in limescale, lots of missing tiles in the swimming pool, lights that don’t work properly in the rooms.
    Stayed 4 nights in Nov 2025

    10/10 Excellent

    Sofia

    Stayed 1 night in Nov 2025

    10/10 Excellent

    Rafael, Los Angeles

    Stayed 2 nights in Nov 2025

    10/10 Excellent

    MIRIAM Noriega

    Stayed 5 nights in Oct 2025

    10/10 Excellent

    Rene

    Stayed 4 nights in Oct 2025

    6/10 Okay

    Hitakshi

    Stayed 4 nights in Oct 2025

    10/10 Excellent

    Rory

    Stayed 3 nights in Oct 2025

    4/10 Poor

    Jasmine

    Liked: Staff & service, property conditions & facilities
    Disliked: Cleanliness, amenities
    The room wasn’t cleaned throughly during the time we were there the amenities aren’t that convenient because they have inconsistent hours. The staff was nice but they were hard to reach on more than one occasion. Not exactly family friendly in my opinion or experience feels like the bathroom sink being on the outside of the bathroom it self is a bit unsanitary and sink was not properly cleaned. Door should have a proper lock it didn’t lock so feels unsafe.
    Stayed 8 nights in Sep 2025

    2/10 Terrible

    Antonio

    Stayed 1 night in Oct 2025

    10/10 Excellent

    Meredith

    Traveled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing staff

    We were only there for about 10 hours bc we were late getting in. My 6 yo was asleep, and they were incredibly kind helping get us parked and our things carried to our room so I didn’t have to wake her. The bed was very comfy too and the room was super dark, which made for a great night sleep. When it was raining the next AM, they pulled the car around for us too so we didn’t have to walk through the rain with our things to get it.
    The lobby. We couldn’t swim bc of the rain but my daughter thought it was a very cool pool.
    Stayed 1 night in Sep 2025

    10/10 Excellent

    Esmeralda

    Stayed 1 night in Sep 2025

    10/10 Excellent

    Arturo A

    Traveled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.
    Stayed 5 nights in Aug 2025

    10/10 Excellent

    Leonardo

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Overall, great stay. Had an issue with my key card and the staff were very helpful in getting the issue fixed for me. Wish the bathroom was a little cleaner but it wasn’t too bad. Area is very walkable with lots of restaurants and convenience stores nearby. Again the staff were so kind and helpful my entire stay.
    Stayed 3 nights in Jun 2025

    8/10 Good

    Chris

    Liked: Cleanliness, staff & service
    So far so great! Property is industrial chic. The pool is strange - it’s in the courtyard in front of the restaurant patio which isn’t appealing and probably why nobody was in it during my stay. Other than that the staff was INCREDIBLE and so kind and accommodating. Shipping is super close across Paseo Reforma. Overall, extremely happy!
    Stayed 1 night in Jul 2025

    10/10 Excellent

    Victor

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Overall this was such a great stay, i will be coming back!
    Stayed 1 night in Jul 2025

    10/10 Excellent

    Zac

    Stayed 7 nights in Jun 2025

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