Beautiful Property. The ac in my room was probably as old as the building. The staff seemed not over helpful. For the price I would expect a more welcoming experience. But the rooms are beautiful it’s in a great location.
Everything, the hotel is beautiful
This is the most exquisite property: from the roof deck pool and night life, (best ceviche verde ever!) to the 400 year old building surrounding the sleeping quarters, all under an open roof! The staff was beyond accommodating, wanting only to please and with head gear to communicate with each other to meet the needs of their guests from the various levels of the building itself. Our one complaint was our room’s air conditioner hadn’t been cleaned and was so loud my husband insisted on switching rooms, only to discover the musty concrete smell of the new room could t be alleviated without air and time. Hard to address at midnight and a long day in the city. So, not a restful night but the staff was as helpful as possible and the morning breakfast and environment was superb! I wish we could have stayed more nights here! We will return!
Beautiful historic hotel in the heart of the Central Historic District. The hotel is small with a lot of individual attention from the staff. The rooms were comfortable and cozy. Breakfasts were sumptuous. The restaurants in the hotel prepared amazing food - including the lovely roof top bar and pool. I can't wait to return!
Everyone was in incredibly nice and helpful. We were treated like royalty
I had an amazing time. The restaurants are good. The roomservice is great. Rooms are beautiful too.
Best hotel in the area maybe a little bit noisy we stayed at room 9. Decoration is great, bed are very confy (I'm very hard on high quality linens) I loved that you are blocks away from anything you need to see downtown Great food
We loved staying at the Hotel Downtown Mexico DF. It was perfectly located to all major attractions, we couldn't have asked for a better location which was the motivating factor in choosing this hotel, The hotel itself is just one facet of a cozy complex that houses a number of restaurants and shops including Azul (excellent restaurant), Padrinos, several artisinal shops for gourmet food, art, handicrafts and jewelry. The architecture is really remarkable as this is all housed in some historical monastery or something. The rooms are perfectly comfortable, however mine had very limited natural light and very low wattage bulbs to fill a cavernous room with 20ft ceilings. No matter, we were spending most of our time exploring beautiful and wonderful Mexico City. We will definitely be back.
This is a magic city, but Downtown hotel is a secret palace just in the performance of an incredible historic scene. Feel the incredible service inside a little and beautiful mall. You´re gonna love it !
great hotel, amazing location, very good interior design
The hotel is located in a great location for the historic center. There is a nice rooftop terrace bar and pool, partially covered, and not very well advertised to tourists so pleasantly quiet during the week and busy with locals on the weekend. The rooms come with ear plugs in case you try to go to bed early on the weekend as the roof top bar can be loud. Our bed was very comfortable. Excellent breakfast menu. Pleasant and helpful staff. We will be back. Wouldn't recommend it for families with children.
We stayed here on Sep. 15th for the Mexican Independence celebration. The hotel is a perfect location for those wanting to be close to Mexico City's Down Town or "Zocalo". The hotel staff were friendly. Although checkin is at 3:00 we arrived at 4:00. Unfortunately the room was still not ready. The staff put us in the lobby to wait and provided free drinks while we waited for our room to be ready... We stayed in the Revolutionary Suite which is their nicest suite and The room was spectacular!!! A mix of Colonial and Modernness and Huge!!! The price was reasonable as well!!! Plenty of restaurants around and shops to buy things in. They also have a nice terrace area on the roof with a pool and outdoor bar. The rooms have no Air-conditioning or or heating so your comfort depends on the elements... Noise is an issue in the rooms since the hotel is purely of concrete construction. But they do know about this and earplugs are provided in the rooms. Over all it was a great experience and the hotel is very beautiful and perfectly fits the scene of colonial downtown Mexico City... We will definitely be staying there again!
Located in Historic Center, Downtown Mexico, a Member of Design Hotels is within a 5-minute walk of Metropolitan Cathedral and within 15 minutes of other popular attractions like Torre Latinoamericana. This 17-room, 4-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 11:30 AM. This hotel serves as home to a rooftop bar, along with a restaurant that specializes in international cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, free local calls, and safes.
Downtown Mexico, a Member of Design Hotels offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is USD 13.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 75 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a computer station, free newspapers, and a terrace.
Beautiful Property. The ac in my room was probably as old as the building. The staff seemed not over helpful. For the price I would expect a more welcoming experience. But the rooms are beautiful it’s in a great location.
Thanks for taking the time to comment.
Everything, the hotel is beautiful
Thank you very much for staying with us at Downtown Mexico Hotel. We look forward to seeing you again soon! Best regards
This is the most exquisite property: from the roof deck pool and night life, (best ceviche verde ever!) to the 400 year old building surrounding the sleeping quarters, all under an open roof! The staff was beyond accommodating, wanting only to please and with head gear to communicate with each other to meet the needs of their guests from the various levels of the building itself. Our one complaint was our room’s air conditioner hadn’t been cleaned and was so loud my husband insisted on switching rooms, only to discover the musty concrete smell of the new room could t be alleviated without air and time. Hard to address at midnight and a long day in the city. So, not a restful night but the staff was as helpful as possible and the morning breakfast and environment was superb! I wish we could have stayed more nights here! We will return!
Thank you so much for your lovely feedback, is the best way to keep the staff motivated and to keep improving every day. Regarding the air conditioner, we are already working on a project to update all of our A/C units, we are so sorry if you felt a little bit uncomfortable in your room. We hope to see you again in the upcoming future. Kind regards,
Beautiful historic hotel in the heart of the Central Historic District. The hotel is small with a lot of individual attention from the staff. The rooms were comfortable and cozy. Breakfasts were sumptuous. The restaurants in the hotel prepared amazing food - including the lovely roof top bar and pool. I can't wait to return!
Thank you so much for your feedback! We really take this in consideration to keep improving our service and keep guests like you very happy with their stay with us! Hope to see you soon in the future!
Everyone was in incredibly nice and helpful. We were treated like royalty
Thank you so much for your comments!!!
I had an amazing time. The restaurants are good. The roomservice is great. Rooms are beautiful too.
Best hotel in the area maybe a little bit noisy we stayed at room 9. Decoration is great, bed are very confy (I'm very hard on high quality linens) I loved that you are blocks away from anything you need to see downtown Great food
We loved staying at the Hotel Downtown Mexico DF. It was perfectly located to all major attractions, we couldn't have asked for a better location which was the motivating factor in choosing this hotel, The hotel itself is just one facet of a cozy complex that houses a number of restaurants and shops including Azul (excellent restaurant), Padrinos, several artisinal shops for gourmet food, art, handicrafts and jewelry. The architecture is really remarkable as this is all housed in some historical monastery or something. The rooms are perfectly comfortable, however mine had very limited natural light and very low wattage bulbs to fill a cavernous room with 20ft ceilings. No matter, we were spending most of our time exploring beautiful and wonderful Mexico City. We will definitely be back.
Gracias por tomarse el tiempo para compartir su experiencia en nuestro establecimiento. Apreciamos sus comentarios y lamentamos mucho que su estancia no haya cumplido plenamente con sus expectativas. Su opinión es de suma importancia para nosotros, ya que nos ayuda a mejorar nuestros servicios y proporcionar una experiencia más satisfactoria para nuestros huéspedes.Nos complace saber que encontró nuestras habitaciones hermosas y que nuestra ubicación fue de su agrado. Sin embargo, nos entristece saber que tuvo inconvenientes con el aire acondicionado de su habitación y que percibió a nuestro personal como poco servicial. Esto no es lo estándar de servicio que nos esforzamos por brindar, y nos disculpamos por cualquier inconveniente que haya experimentado.Tomamos en serio sus comentarios y hemos compartido sus observaciones con nuestro equipo de mantenimiento y servicio al cliente para abordar las áreas de mejora necesarias. Estamos comprometidos en garantizar que nuestros servicios y nuestras instalaciones cumplan con los más altos estándares de calidad.Siempre buscamos brindar una experiencia acogedora y memorable para nuestros huéspedes, y lamentamos no haber cumplido con sus expectativas en esta ocasión. Nos encantaría tener la oportunidad de rectificar su experiencia y asegurarnos de que su próxima visita sea más placentera. Por favor, si tiene planes de regresar, no dude en comunicarse con nosotros directamente, y estaremos encantados de asistirlo personalmente y garantizar que se sienta bienvenido y cuidado.Agradecemos nuevamente sus comentarios y su sinceridad. Valoramos su patrocinio y esperamos tener la oportunidad de servirle mejor en el futuro.