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Chicago Suites WTC

3.0 star property
Hotel connected to a shopping center in Mexico City

Choose dates to view prices

Photo gallery for Chicago Suites WTC

Front of property
Comfort Double Room | Free WiFi, bed sheets
Garden
Exterior
Economy Double Room | Free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
98 Chicago Nápoles, Mexico City, CDMX, 03810
  • Place, World Trade Center Mexico City
    ‪3 min walk‬
  • Place, Pepsi Center
    ‪3 min walk‬
  • Place, Metropoli Patriotismo
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Free WiFi, bed sheets

Economy Double Room

  • 43 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Free WiFi, bed sheets

Comfort Double Room

  • 50 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Mexico City

Located in Benito Juarez within a 5-minute walk of World Trade Center Mexico City, Chicago Suites WTC is within a few miles (5 km) of other popular sights like Paseo de la Reforma. This 7-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-out, and a microwave in a common area. It's connected to a shopping center in central Mexico City and also close to Angel of Independence Monument and Auditorio Nacional.

What's nearby

  • World Trade Center Mexico City - 3 min walk - 0.2 miles
  • Pepsi Center - 3 min walk - 0.2 miles
  • Star Medica Hip Hospital - 3 min walk - 0.2 miles
  • Hospital Angeles Mexico - 7 min walk - 0.4 miles
  • Metropoli Patriotismo - 9 min walk - 0.5 miles

Getting around

  • San Pedro de los Pinos Station - 19 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪El Cardenal - ‬4 min walk
  • ‪Chazz - ‬2 min walk
  • ‪Tortas Suiza - ‬2 min walk
  • ‪Cafe C - ‬3 min walk
  • ‪Los Parados WTC - ‬4 min walk

About this property

Chicago Suites WTC

Hotel connected to a shopping center in Mexico City
Guests of Chicago Suites WTC enjoy features like microwave in a common area, refrigerator in a common area, and express check-out. You'll find limited parking. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Additional amenities include a communal living room and a garden.
20-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Other standard amenities include fans and wardrobes or closets.

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Del Parque Suites
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  • Parking available
  • Housekeeping
  • 24/7 front desk
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 18 floors
  • 5 buildings
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 20-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Fan
  • Shared accommodations

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 250
Late check-in subject to availability
Late check-in fee: MXN 250 for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 550
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 350 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MXN 2000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-in fee: MXN 250 for check-in between 10:00 PM and 2:00 AM
  • Late check-out fee: MXN 550 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Chicago Suites WTC Hotel
Chicago Suites WTC Mexico City
Chicago Suites WTC Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at Chicago Suites WTC?

Chicago Suites WTC provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What can I see near Chicago Suites WTC?

This hotel is situated in Benito Juarez within a 10-minute walk of Pepsi Center and Avenida Insurgentes. You'll also find Angel of Independence Monument and Paseo de la Reforma within a short drive.

Is parking available on site at Chicago Suites WTC?

Yes, though there is a max of 1 space per unit.

Does Chicago Suites WTC have a casino at the property?

No, Chicago Suites WTC doesn't have a casino.

Is there an indoor pool at Chicago Suites WTC?

No, there is no indoor pool at this hotel.

Is Chicago Suites WTC good for couples?

Amenities at this hotel that appeal to couples include Netflix and a garden.

Are there hot tubs at Chicago Suites WTC?

No, this hotel doesn't have a spa tub.

Does Chicago Suites WTC have a restaurant with a breakfast menu?

No, Chicago Suites WTC doesn't have a restaurant that serves breakfast.

Does Chicago Suites WTC allow pets to stay free of charge?

No, pets and service animals aren't allowed at Chicago Suites WTC.

Are there connecting rooms at Chicago Suites WTC?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Chicago Suites WTC?

The closest major airport to Chicago Suites WTC is Benito Juarez International Airport (MEX), which is 7.5 mi away (22 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 29.1 mi away (61-minute drive).

Can I book a room with a balcony at Chicago Suites WTC?

No, at Chicago Suites WTC, there aren't any guestrooms that list a balcony.

Reviews

Chicago Suites WTC Reviews

6.2

7.4/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 59 reviews
Rating 8 - Good. 16 out of 59 reviews
Rating 6 - Okay. 3 out of 59 reviews
Rating 4 - Poor. 6 out of 59 reviews
Rating 2 - Terrible. 19 out of 59 reviews

Reviews

4/10 Poor

jose

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I liked the modern facility, the conveniences nearby, and the distance from the city which made it quiet but close. I didn’t like the check in process and the lack of autonomy. Instead of providing me with all the information I needed, I had to ask questions as I went. I requested a queen bed and was given a room with two singles. To use amenities like the gym I needed to book a specific time. If I had known about this I couldn’t have planned. So I do not recommend this property because of the processes you need to complete to do basic things. And I do not recommend this property if you don’t speak Spanish.

2/10 Terrible

Genesis R

Stayed 2 nights in Oct 2023

2/10 Terrible

carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no esta chido que jueguen con las palabras porque NO ES UN HOTEL!!! son HABITACIONES COMPARTIDAS! ojala que tu lucro te sea benéfico porque no es correcto que jueguen con el tiempo, dinero y decisiones de las personas, si tu nombre esta mal anunciado pues corrígelo y punto deja de estafar gente.
Stayed 1 night in Aug 2023

2/10 Terrible

Sergio

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Terrible Place

This is an Airbnb not a hotel or a hostel. The security at the World Trade Center didn’t even know that there was an apartment for rent for a few nights. I called many times to the number provided he never answered. This place should not be on Hotels.com
Stayed 4 nights in May 2023

2/10 Terrible

Hector

Stayed 1 night in May 2023

10/10 Excellent

José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2023

4/10 Poor

Raul

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
They did not know Ibwas checking in, I had to call travelocity and check in that way. Nobody told me (and I never read) that it would be a SHARED department, until I saw another (surprised as well) guest cominig in. Leftovers on the island and the refrigerator. Terrible internet.
Stayed 1 night in Dec 2022

10/10 Excellent

Luis, Toronto

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You require time prior to your arrival to get set up and get your access to the facility, Other than that, once in, it's great.
Stayed 7 nights in Sep 2022

2/10 Terrible

Marlenne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Mariana angélica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me incomodó compartir espacio con hombres que dejaron sucio el baño compartido para todos, y cuando llegué a la habitación no tenía buen olor. Olía a sudor. Siempre nos resolvieron las dudas de parte de las personas que nos recibieron. Pero cuando pregunté si me quedaría con hombres y mujeres me aseguraron que eran mujeres.
Stayed 1 night in Jun 2025

4/10 Poor

Dario

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pésima experiencia con el personal de seguridad y recepción
Stayed 1 night in Mar 2025

6/10 Okay

Edson

No es hotel solo rentas un departamento con una habitación compartes un departamento lo que es baño y cocina tal vez sea algo poco incómodo de allí en fuera todo bien
Stayed 1 night in Mar 2025

8/10 Good

Ivan

Traveled with partner
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Irlanda

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alin Paola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar, la persona que recibe muy amable
Stayed 1 night in Aug 2024

10/10 Excellent

Julieta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena, indicar bien si se comparte el depa con mas personas. Buena experiencia
Stayed 1 night in Aug 2024

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, y accesible para los lugares donde debía moverme
Stayed 1 night in May 2024

2/10 Terrible

Jorge, Toluca

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No es el lugar que dicen que es. Por mensaje mandan la ubicación real y es en un edificio de departamentos el cual sólo te rentan una habitación y no hay suficiente privacidad. El tamaño de la cama no es la que dicen y el edredón estaba sucio.
Stayed 1 night in Jul 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy cool y la atención muy amables
Stayed 1 night in Jun 2024

2/10 Terrible

Claudia guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No reserven
Stayed 2 nights in Feb 2024

2/10 Terrible

José Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es un hotel, es solo un cuarto compartido.
Stayed 3 nights in Jan 2024

10/10 Excellent

Carlos Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me trataron excelente y atendieron mis dudas y solicitudes inmediatamente. El lugar tiene una gran vista.
Stayed 2 nights in Jan 2024

2/10 Terrible

GERARDO

Business traveler
Disliked: Staff & service
No me permitieron el acceso al lugar por que YO no tenía el dato de la torre????
Stayed 1 night in Jan 2024

8/10 Good

patricia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Solo hubo un pequeño detalle, en la habitación de al lado, toda la noche tuvieron el televisor encendido y a alto volúmen, evitando que pudeiera dormir y descansar
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente viaje

Muy buen servicio
Stayed 2 nights in Nov 2023