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Recent guest reviews

Good night stay. Not much of eco friendliness however.

Super clean hotel, room amazing, perfect location. A/C a bit loud but no big deal. I’ll definitely recommended and use it again.

Location was good, close to were I had to be

I booked a room for my son and his family at 1:00 am since his flight to Tijuana wasn’t able to land in Tijuana, they ended up in Mexicali, and the reservation never showed up at the hotel, my son ended up paying right there and I was charged as well.

Everything was good. Liked the location and liked the room space

The room is small and the breakfast was cold but good option for the price if you just need a place to sleep for the night.

Everything but the water pressure (This is normally the case on Mexico.) and the mates was too firm to get a good night's sleep. The towels were tattered and hard. Overpriced for what it is. Staff was friendly with good security as you need a room key to use the elevator. Overall average to good.

It was very nice stay vrry clean close to busines district

Rooms were supposed to be ready at 3 p.m., we didn't get them till well after 4 p.m. and missed the first of the events we were in Mexicali for. The first rooms we received were already occupied. Room keys lost their codes while we were out, had to get the cards rekeyed every time we returned to the rooms. Front desk staff seemed bothered that we were bringing these problems to them for resolution. Bathrooms were dirty, sinks and showers had hair all over them from previous occupants. At 6 p.m. on the second day, our room still had not been cleaned. The party place next door was very loud, even 6 floors up it was loud. I would not recommend this hotel to anyone and will not be staying there in the future.

I have stayed at different City Express locations across Mexico, and I would have to say that the quality of their Hotels are amazing, their service is always exceptional and they know how to make people feel comfortable.

I really like the location, cleanliness and majority of the staff very friendly. The only problem is they don't let you know that you have to keep activating the key every day since I stayed 5 days and almost every time I came back to the hotel had to return to the lobby to reactivate the key and they always said not sure what is the problem. Until my last day one of the employees told me that we have to do after certain time, oh well too late for me to know. Also, once I called the lobby asking: how can I get another towel? and the receptionist said, I'll send it to you so I was happy with the service, well the towel never arrived since I needed to take a shower went outside looking for a maid who was cleaning rooms on my floor and she gave me one. I wish I had looked for the cleaning lady first instead of wasting 30 minutes of my time waiting for a towel.

Mi estadía fue placentera

Solo tienen un recepcionista por turno, el desayuno buffet es muy pobre y los servicios de hielo son pésimos

Muy bien excelente todo desde limpieza , No ruido todo tranquilo tel Personal muy amable

Blvd. Benito Juárez No. 1342 Mexicali BC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Health club

City Express Mexicali places you next to Baja California Peninsula and within 2 miles (3 km) of Arenia Casino. This 117-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you on weekends from 6:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and TVs with cable channels. Ironing boards and desks are also standard.


Property features

Guests of City Express Mexicali enjoy a gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room and laundry facilities.

Room options

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for City Express Mexicali

Everyone (11) Couples (3) Family (5) Friends (1)
4
Everyone

Good night stay. Not much of eco friendliness however.

By on Jan 6, 2023

Review comment responded on Jan 7, 2023

SteffanoWe appreciate you sharing your score with us, and above all for the opportunity to receive you. We are pleased with the areas in which the hotel met your expectations. Regarding the areas of opportunity you mention, our team is already aware of the issue and they are working so that a situation like this does not occur again.I apologize and I hope you give us the opportunity to receive you again in any of our destinations.Sincerely, General Manager!

5
Partner Couples

Super clean hotel, room amazing, perfect location. A/C a bit loud but no big deal. I’ll definitely recommended and use it again.

By on Sep 18, 2022

Review comment responded on Sep 19, 2022

Dear Josue. We appreciate you sharing your comments with us, and above all for the opportunity to receive you. We are pleased with the areas in which the hotel met your expectations. Regarding the areas of opportunity that you mention, our maintenance team is already aware of the issue and they are working so that a situation like this does not occur again.I apologize for and hope I do not give you the opportunity to welcome you again in any of our destinations.Sincerely, General Manager, Gus!

5
Everyone

By on Jul 3, 2022

5
Everyone

By on May 22, 2022

5
Everyone

By on Oct 4, 2021

2
Partner Couples

Location was good, close to were I had to be

By on Aug 31, 2021

Review comment responded on Sep 3, 2021

Muchas Gracias por su visita. Es un gusto para nosotros atenderle.

1
Family Family

I booked a room for my son and his family at 1:00 am since his flight to Tijuana wasn’t able to land in Tijuana, they ended up in Mexicali, and the reservation never showed up at the hotel, my son ended up paying right there and I was charged as well.

By , from San Ysidro on Nov 23, 2020

Review comment responded on Nov 24, 2020

Estimado Sr. Daniel lamento lo sucedido durante el proceso de reservación, Haremos las actualizaciones necesarias para que situaciones como estas no vuelvan a suceder.

4
Partner Couples

Everything was good. Liked the location and liked the room space

By on May 21, 2019

Review comment responded on May 21, 2019

Thank you for your visit. Come back soon. Have a good day.

5
Everyone

By on Apr 9, 2019

Review comment responded on Apr 30, 2019

Muchas Gracias por su preferencia. Le esperamos pronto de regreso.

5
Everyone

By on Mar 25, 2019

Review comment responded on Apr 30, 2019

Gracias por su preferencia. Le esperamos pronto.

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