Location was good, close to were I had to be
I booked a room for my son and his family at 1:00 am since his flight to Tijuana wasn’t able to land in Tijuana, they ended up in Mexicali, and the reservation never showed up at the hotel, my son ended up paying right there and I was charged as well.
Everything was good. Liked the location and liked the room space
The room is small and the breakfast was cold but good option for the price if you just need a place to sleep for the night.
Everything but the water pressure (This is normally the case on Mexico.) and the mates was too firm to get a good night's sleep. The towels were tattered and hard. Overpriced for what it is. Staff was friendly with good security as you need a room key to use the elevator. Overall average to good.
It was very nice stay vrry clean close to busines district
Rooms were supposed to be ready at 3 p.m., we didn't get them till well after 4 p.m. and missed the first of the events we were in Mexicali for. The first rooms we received were already occupied. Room keys lost their codes while we were out, had to get the cards rekeyed every time we returned to the rooms. Front desk staff seemed bothered that we were bringing these problems to them for resolution. Bathrooms were dirty, sinks and showers had hair all over them from previous occupants. At 6 p.m. on the second day, our room still had not been cleaned. The party place next door was very loud, even 6 floors up it was loud. I would not recommend this hotel to anyone and will not be staying there in the future.
I have stayed at different City Express locations across Mexico, and I would have to say that the quality of their Hotels are amazing, their service is always exceptional and they know how to make people feel comfortable.
I really like the location, cleanliness and majority of the staff very friendly. The only problem is they don't let you know that you have to keep activating the key every day since I stayed 5 days and almost every time I came back to the hotel had to return to the lobby to reactivate the key and they always said not sure what is the problem. Until my last day one of the employees told me that we have to do after certain time, oh well too late for me to know. Also, once I called the lobby asking: how can I get another towel? and the receptionist said, I'll send it to you so I was happy with the service, well the towel never arrived since I needed to take a shower went outside looking for a maid who was cleaning rooms on my floor and she gave me one. I wish I had looked for the cleaning lady first instead of wasting 30 minutes of my time waiting for a towel.
Excellent free breakfast and free Wi-Fi in rooms. I will back again in the future.
Excellent service employees are also great will stay here again
Me and my family always stay there, the location is central to all the places we go and the staff are helpful and makes us feel welcomed and taken care of. The only thing is it lacks amenities in the room, such as; more large towels, a hairdryer, iron, etc... The concierge has all that stuff but it would be nice to just have it inside the room.
Excellent Continental Breakfast. The location is really good. This is my favorite hotel when I am visiting this city.
Hi may name is Teresa not Juan.The hotel was okay but the only thing i did not like of the hotel is that thay did not have a landscaping to walk on the hotel.
nice hotel great location and great price...recommend it
Mi estadía fue placentera
Solo tienen un recepcionista por turno, el desayuno buffet es muy pobre y los servicios de hielo son pésimos
City Express Mexicali places you within 2 miles (3 km) of Arenia Casino and Aguilas de Mexicali Stadium. This 117-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 117 heated rooms feature ironing boards and desks. Guests can expect to find free WiFi and TVs with cable channels.
Guests of City Express Mexicali enjoy a health club, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a business center and laundry facilities.
Location was good, close to were I had to be
I booked a room for my son and his family at 1:00 am since his flight to Tijuana wasn’t able to land in Tijuana, they ended up in Mexicali, and the reservation never showed up at the hotel, my son ended up paying right there and I was charged as well.
Estimado Sr. Daniel lamento lo sucedido durante el proceso de reservación, Haremos las actualizaciones necesarias para que situaciones como estas no vuelvan a suceder.
Everything was good. Liked the location and liked the room space
Thank you for your visit. Come back soon. Have a good day.
Muchas Gracias por su preferencia. Le esperamos pronto de regreso.
Gracias por su preferencia. Le esperamos pronto.
Muchas Gracias por su preferencia
The room is small and the breakfast was cold but good option for the price if you just need a place to sleep for the night.
Thank you very much for your comments. The team of City Express Mexicali, wishes you an excellent new year 2018.
Everything but the water pressure (This is normally the case on Mexico.) and the mates was too firm to get a good night's sleep. The towels were tattered and hard. Overpriced for what it is. Staff was friendly with good security as you need a room key to use the elevator. Overall average to good.
It was very nice stay vrry clean close to busines district
Rooms were supposed to be ready at 3 p.m., we didn't get them till well after 4 p.m. and missed the first of the events we were in Mexicali for. The first rooms we received were already occupied. Room keys lost their codes while we were out, had to get the cards rekeyed every time we returned to the rooms. Front desk staff seemed bothered that we were bringing these problems to them for resolution. Bathrooms were dirty, sinks and showers had hair all over them from previous occupants. At 6 p.m. on the second day, our room still had not been cleaned. The party place next door was very loud, even 6 floors up it was loud. I would not recommend this hotel to anyone and will not be staying there in the future.
Muchas Gracias por su visita. Es un gusto para nosotros atenderle.