Barceló Hamilton Menorca - Adults Only4.0 out of 5.0
Recent guest reviews
Our stay here was fabulous from start to finish made particularly special by the lovely staff most notably the sweet blonde bobbed lady evening receptionist who checked us in quickly and ensured we got in before the evening meal finished and chased up our taxi back to the airport on our last day! She and her cheerful smile really is a credit to Barcelo! All the staff were excellent, we have no idea where the reviews saying they aren’t, come from....maybe peak season is different?! Breakfast is great, out on the terrace complete with unlimited cava and evening meal was very satisfactory, i consider myself a bit of a fussy eater and I found something tasty every evening! It was lucky we booked it as the restaurants in Cala fonts whilst lovely were mainly closed at the end October so we would have had limited choice. Pools were nice, clean but as mentioned by others in the shade so a little chilly in October. The sky bar and hot tubs on the other hand were fantastic and a perfect spot to enjoy the sunshine and stunning views even if the opening times of the bar were a little hit and miss. The reception barman was kind enough to bring drinks up to the sky bar for us so there’s not too much of an issue really. Our room 419 was great! We were on the front looking at the harbour with a nice little balcony. Not much sun this side but that kept it comfortable (especially the huge bed!) and cool and the views are exceptional especially when the huge cruise ships come by. Yes the room layout is a bit unique which was a pain at night if one person got up for the loo as the lights woke the other one up shining through the glass wall of the shower cubicle. It’s quirky but not unpleasant, it certainly wouldn’t stop us returning, we’ve stayed in far worse! Overall we loved this adults only escape in a sweet traditional Spanish town and are planning our return already! Barcelo you have impressed us twice, first in fuerteventura and now menorca!
Overall: Poor given the price we paid - c€120/130 per night. Arrival: We arrived at around 1030pm local time due to airline delays. There were two staff on reception with papers out all over the front desk. We were ignored for around 2 minutes and then asked abruptly "checking in?". No formal welcome and lovely to see you here etc. We were then immediately asked to pay another €10 tourist tax. I asked if we could pay at the end given how tired we were but they insisted it needed doing straight away. They also tried to get our email address for "feedback" but I said I would leave it with Booking.com We know the marketing ploy as have been bombarded through email and post from a similar chain of hotels. Breakfast: Normally one of the best parts of holidays. However I am not sure where the quality control has gone? Several flies hovering around and sitting on food / buffet tables. The fruit for two days in a row was fizzy - that is, gone off. We went sure that the sausages were cooked through as they were pink. The staff hang around until 945/10am then all but one seem to disappear, meaning you cannot have any fried eggs etc from the chef. This is despite breakfast being advertised 730-1030am. Should state reduced service from certain time if that's the case. Finally, the tables are laid out in a haphazard way. And very close together. We almost felt like we were sitting on the table with people next to us. Room: We arrived late and tired so it wasn't until the next morning that we noticed the dirty duvet cover. Many marks on the cover under the top throw. We left a note for cleaners to change it. They did. But shouldn't need to. The pillow cases don't extend all around the pillow so I'm guessing you can be resting your face on something that has been used many times if not careful. We had a free bottle of water on first day but then nothing until I asked the cleaner when I saw her in the corridor. Given price of hotel it's not a big ask to have a free bottle of water for when you get back each day. On the day we were departing we wanted to fill a small plastic bottle up with water from the free communal gym water but were told by a member of staff that you can only refill a bottle if you are using the gym! Finally, privacy of toilets. All the toilets have a sliding door, even in communal areas. There is a general feeling of a lack of privacy given many of them are translucent and don't always close fully. On the positive side, we chose a sea view and had good views of the bay and boats passing. Other facilities: The gym was good. Some treadmills and cycle machines. We also had to pay another €8 each for an hours use of the sauna and steam room. We felt this should have been included in the price. And normally is in other places that we stay. Location: Es Castelle, near Mahon. 10 min walk from the local bus stop. Then 5/10 min ride into Mahon. Otherwise 30-45 minute walk along the road - not seafront, as we thought would be the case given some reviews. Bus costs €1.65 each way per person. Car rental: Hotel will charge you c€40 per day for car hire / rental. We found online for c£25 per day. Parking outside hotel is free and in surrounding streets. Anything with a white line. Avoid yellow and blue lines. Entertainment: We don't normally buy into the evening entertainment, but we were walking back to our room having eaten out and noticed an acoustic guitar / singer that were really good (called Both Sides). Many nice sounds, so hung around for a bit on the comfy sofas in the downstairs open area.
Fantastic location - easy walk to terrific harbourside EsCastell with lovely restaurants and cafes, close to bus for Mahon and overlooking the Mahon harbour entrance. Nice room, even got used to the wash basin in the room and that provides space for a fine shower room and separate toilet. We had lovely weather for an October break so we made a lot of use of the panoramic sky terrace with the jacuzzi tubs. Decadent and quite wonderful. The breakfast was superb with so much choice, we still miss that now. How nice to sit outside for breakfast in the warm. We also enjoyed the in bar entertainment in the evening, though the bar staff were quite noisy (but they did pour very full measures!). Just a bit let down by the lower pool area which enjoyed only partial sun every day and was in need of some renovation. Also there seemed to be a bit of inconsistency in the treatment of guests, some got welcome drinks, others not so spoiled. However, would certainly go there again. A very good experience.
Spent just one night there. Arrived after midnight and bar was already closed. Great rooms, excellent beds, clean. Very good breakfast, champange also available.. Roof terace excelent, water in jacuzzi's was too cold, pool bar didn' work. Great view. Highly recommend.
The staff is attentive and the hotel looks fantastic. The pool bar at the top of the hotel in particular is a great place to recharge. You can explore Mahon from here, or use it as a home base as you explore the rest of the island.
Our 2nd stay at The Barceló and again a quiet restful, relaxing weeks holiday. Attentive and welcoming staff, with a nice atmosphere. Food good but could be better with a bit more variation. Entertainment could be more varied but an enjoyable week with Friends.
We have just returned from spending a week at the Barcelo Hamilton in Es Castell. This hotel is in a perfect location and it is well worth the extra cost to have a sea facing room to benefit from the glorious views of Mahon Harbour. We were in the hotel at the time when the season was coming to an end, leaving on 28-10-17. Contrary to some comments that I had read, we didn't find that this was any problem as far as the service in the hotel was concerned. The staff were all friendly, helpful and interested and did all they could to make our stay enjoyable. We were on a half board arrangement and therefore had breakfast and dinner in the hotel. The breakfast spread was beautifully presented and must have included everyone's favourites. Both hot and cold dishes were excellent. Dinner was also very good with a wide choice, a good selection of salads and vegetables, several dishes cooked to orders and delicious desserts. We thoroughly enjoyed our dinner each evening. We were also able to select from a good range of reasonably priced wines. Our room was attractively decorated and comfortable. We had a large shower, separate WC and a basin in the room. We have experienced a similar arrangement in another Barcelo hotel and assume this to be something they favour. It worked perfectly well. My only slight concern was that the large, level floor of the shower tended to be rather slippery when wet and a rubber mat would have improved safety if detracting from the appearance!!! The wifi was free and very efficient. Despite having good weather we will not return to the hotel quite so late in the season. The lovely Calas Fonts harbour, which is only a few minutes walk away, was running down and didn't have the atmosphere that we know exists earlier in the season. The water taxis had also finished for the winter and we were therefore unable to use them to visit La Mola as we had planned. Es Castell is well placed for visits to Mahon, an easy walk away and to enjoy the wonderful network of footpaths. We were pleased to see the improvements which had been made to these since our last visit about 5 years ago. Signage especially is now greatly improved. We will definitely return to the Hamilton in the not too distant future but will opt for September or early October. It was a thoroughly enjoyable stay and we can happily recommend this hotel.
My stay at the barcelo was amazing and i will definitely be returning. The staff were always helpful,lovely food, good ebtertainment and the room was gorgeous- had all the essentials and was very comfortable. I will be back and would not want to stay anywhere else but barcelo
We stayed at this hotel the third week in October. It’s due to close down at the end of the month until next April. Nearly all hotels in Menorca do the same thing. We booked the holiday with Thomas Cook as a late deal and arrived just after 10am in the morning, using the free mini bus from the airport that took around 20 minutes. I have to say check-in was a bit slow and once served we were informed the room was not yet available and could have to wait until 2pm before it was ready. We were happy to wait, but we could not enjoy any of the benefits of the all-inclusive package until then. Luckily for us, in the end we only had to wait around 20mins for it to be ready. It’s been well mentioned before about the daily charge and deposit required for the room safe. There is also the tourist tax that has to be paid up front. In our case it was just under 24 Euros for the two of us. We both felt we had come to the hotel at the right time of year as we imagine it gets very busy at the height of the season. The location of the hotel is excellent and it great to watch the cruise ships go pass early in the morning and again late afternoon or early evening. The food was very good for an all-inclusive and much better than some we have stayed at. For Lunchtime meals you had a choice of 3 starters, 3 mains and 3 desserts. We both agreed that this was the best meal of the day. The only minor issue I had a couple of times at the start of the holiday was asking for a second drink and not getting it. I think this may well have been down to the staff being very busy? The evening meal is a buffet and the chef will cook a choice of three or four different options and the portions were had were very generous. There are other meat and fish options if you don’t want to wait in a queue for the chef. Breakfast also had a large number of choices from fruit, fully cooked breakfast and a continental option. I know this may sound a bit mean but we refused to buy drinks at the Sky Bar, being on the all-inclusive option. We were more than happy to get our drinks and stay at the other pool. I did hear of one person who got charged for drinks on the all-inclusive that they did not have. The bar and food menu does clearly list what you can have on the AI. I drank mainly the beer and my wife the white wine. In the evenings it was Rum and Coke. I made a point of checking with reception every few days to see if anything had gone the bill that we had not ordered. Pleased to say the bill was zero at the end of the week. Most of the staff do try really hard to please. The room we had was not a sea view, but it was kept very clean by the maid. I know many say the rooms are small, but we felt it was fine for our needs. Evening entertainment was a bit hit and miss, but we made friends with a couple from Kendal, so the evening always went by quickly. We walked in to Mahon twice during the week of our stay. I tried to follow the coast as much as possible, but ended up going down many dead ends and on a large area of waste ground between El Castell and Mahon. It can be done, but sticking to the main road does cut down the time it takes to walk between the two places. You will also notice feet markers in the pavement every so often in different colours. There is a 4.25KM circular walk around El Castell and one to Mahon. The once in El Castell should be done in an anti-clockwise direction. We did it both ways and takes around an hour. If I do have a compliant it’s about dog owners allowing their dogs to foul the pavement and not it clearing up. Something you don’t want to tread in at night! We would recommend the boat trip around the estuary, but it can get a bit choppy when it takes a short trip out to sea. Another not to be missed attraction is the gin factory in Mahon. Lots of free samples to try. Mahon can be very busy the days the cruise ships are in. I hope this is a fair reflection of the hotel and the surrounding area. Some things may of course change when the hotel re-opens next year?
We had had a great holiday here a few years ago and when we saw a late deal for a week in October with Thomas Cook we decided to book straightaway. On arrival booking in was slow (just us and another couple) but our room was ready so we were happy to get rid of our luggage and head out and explore. The room we had been given was 328 and faced the pool at the back of the hotel and was really quite small - not what we remembered. We contacted reception to see if we could change to a room with a sea view as this is what we had before when booked direct through Barceló. Initial reaction at reception when told room was small was "it is a Thomas Cook holiday and that is the rooms allocated to them." At this point an assistant manager came over and we explained our complaint and he offered to show us two rooms that we could change to. One was 319 with more space and brighter so we agreed to change but had to pay extra. Once we had a look around to familiarise ourselves with the hotel again we noticed that our original room and the ones above and below had smaller balconies than the others either side of it. This explained our initial impression of a small room. Breakfast is buffet and there is plenty of choice to suit. Evening meal is also buffet and while the food is not cordon bleu it is adequate especially if you get your food cooked by the chef at the grill. Service is good and cheerful. After dinner coffee at the bar is good and the measures for spirits are generous to say the least and Julian behind the bar is efficient and cheerful. Reception staff were helpful especially Elena and Petra in the dining room advised on best wine for dinner. Unfortunately the entertainment at night leaves a lot to be desired so we headed into Cala Font most nights. The hotel is handy for Es Castell and Cala Font with its bars and restaurants is only a five minute stroll away. There is a regular bus service from the main road into Mahon. So bit of a bumpy start but the hotel has the best position and if we go back then we will book direct with Barceló or at least make sure we get a sea view room if we book through travel agent again.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 1386 reviews