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Recent guest reviews

Clean and friendly and they have a nice bar and fitness room!!

Everything was great! Very nice hotel. The staff was very friendly and helpful

Great hotel with beautiful scenery. I would definitely book it again.

The staff was nice. But spent my entire stay with no air conditioner. I asked to move rooms and they said it's the whole hotel. I asked other visitors but they said they had AC. Front desk was nice but bringing me a decade old and super dusty Walmart box fan just didn't do it for us. We got comped a breakfast meal. 1 each but yeah no AC and no fix was horrible n I probably won't be going back. Not sure of all IHG hotels are this way.

Nice and quite, matress was very comfortable and clean.

Mostly good but the property seems to be running down. We didn't have a shower curtain in the bath, for reasons only the maid staff can answer. Otherwise, all was good.

Everything fine..loves the hotel and staff th3y were awesome

While the bed and shower were both comfy, the lack of lighting made it difficult to see around the room when the sun was down. The AC unit could make the room ok during the day and could not get it below 72 during the night, which is not comfortable for my sleeping. Also while staying we attempted to order room service during the hours listed on the menus in the room and either didn't get an answer or was told they do not do the food service at that time. Add the fact only one of the three elevators worked during the entire 3 days we stayed I would not ever recommend this place to anyone else and will be looking to other hotels next time I visit my family in Memphis again.

I got there after midnight. There was 1 deskclerk and I was 3rd in line and waited 15 minutes to check in. The floors around the elevators had trash scattered as well as trash in the elevators. There were several "Megabus" in the parking area and there ware quite a few kids present (maybe a special event?)..........Otherwise the room was clean as I would expect at Crowne Plaza. Probably needed a bit more attention to public areas cleanliness...........I paid $132 and expected a bit more cleanliness.. . .

THIS PROPERTY IS SOOOO OUTDATED AND BADLY IN NEED OF AN UPDATE. HAD BUCKETS CATCHING WATER FROM LEAKS.

Everything was great!! The staff was friendly. The breakfast was good. Room was clean and quite.

Thousand Oaks Blvd Memphis TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Business center
  • Laundry facilities
  • 24-hour front desk

Located 3.1 mi (5 km) from Theatre Memphis, Crowne Plaza Memphis East is within a 10-minute drive of Dixon Gallery and Gardens. This 319-room, 3.5-star hotel has in-room conveniences like sitting areas, coffee makers, and flat-screen TVs.


Rooms

All 319 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Guests of Crowne Plaza Memphis East enjoy access to free WiFi in public areas, a conference center, and a business center. There's onsite parking for a fee and a free area shuttle. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking (LEISURE)

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

1 King Bed | Sleeps 3

Guest reviews for Crowne Plaza Memphis East

Everyone (22) Business (2) Couples (3) Family (6) Other (1)
4
Everyone

Clean and friendly and they have a nice bar and fitness room!!

By on Feb 28, 2020

5
Family

Everything was great! Very nice hotel. The staff was very friendly and helpful

By on Feb 7, 2020

Review comment responded on Feb 8, 2020

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

5
Partner Couples

Great hotel with beautiful scenery. I would definitely book it again.

By on Jan 20, 2020

1
Family Business Business

The staff was nice. But spent my entire stay with no air conditioner. I asked to move rooms and they said it's the whole hotel. I asked other visitors but they said they had AC. Front desk was nice but bringing me a decade old and super dusty Walmart box fan just didn't do it for us. We got comped a breakfast meal. 1 each but yeah no AC and no fix was horrible n I probably won't be going back. Not sure of all IHG hotels are this way.

By on Nov 29, 2019

2
Everyone

By on Oct 23, 2019

5
Partner Couples

Nice and quite, matress was very comfortable and clean.

By on Oct 23, 2019

Review comment responded on Nov 19, 2019

Thank you for your feedback

5
Everyone

By on Oct 1, 2019

3
Family

Mostly good but the property seems to be running down. We didn't have a shower curtain in the bath, for reasons only the maid staff can answer. Otherwise, all was good.

By on Sep 24, 2019

3
Everyone

By on Aug 19, 2019

5
Everyone

Everything fine..loves the hotel and staff th3y were awesome

By on Aug 5, 2019

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