Mantra 100 Exhibition4.0 out of 5.0
Recent guest reviews
The property was good for a family. Location was convenient for our purposes. We could leave the car parked for two days and use public transport to get around the city or walking to mall, Flinders Street, town hall etc. was very easy. The downside was that we were located at the back of the property on level 3. There was a late night music venue and this echoed down the back lane until about 5 in the morning. We were also there when only one lift was working. Luckily three flights is not much to walk, because it was much quicker than waiting for the one working lift. Facilities in the room were good and our request for two single beds for our children was met without any fuss. This is a real positive as many other hotels could not guarantee this.
We stayed at the Mantra for a total of four nights. It was fantastic location, walking distance to most things..... however the room was stuffy and smelt funny so we needed to leave the windows opened the entire time. The towels were old and needed refreshing, the pillows were so uncomfortable and the lifts were really quiet slow. They also only provided wifi in the foyer area. In saying this, the room was serviced each day and reception was friendly, room nice enough. I would revisit the hotel if the towels and pillows were upgraded.
After a three night stay here we would not recommend this hotel. Positives - great location, spacious rooms, plenty of storage, serviced daily, reasonable value. Negatives - lack of proper cleaning - kitchen was dirty, noise from adjoining rooms doors slamming wakes you up, our second room ( 2 bed apartment ) had no ventilation ( no windows , no air-conditioning vents), poor guest management systems ( we had a let check out but were called at 10.30 to say we should be out of the room and our key access was disabled. We were also confirmed as having free internet access in room but when we asked for our access code we were told it was only free in reception). Overall the negatives outweighed the positives and we wouldn't recommend this hotel nor stay there again.
Excellent value for city stay for family of 5. No facilities but do have access to facilities at another nearby Mantra although we just didnt have time to use. Definitely consider for next longer time to Melbourne.
The queen bed needs to be replaced as Ithaca a large dip in the middle, we had to ask for enough towels for 5 daily and the we had to ask for the room to be vacuumed when we had paid for daily servicing.
Excellent location, very helpful reception staff. Rooms needed to be serviced more often, lifts were scary. I really enjoyed the bathroom facilities and the soap samples were lovely . I also loved the security of the room.
Noisy room (I had to buy earplugs the first day), tv remote didn't work, bathroom could be cleaner. However location was great. Walking distance to town and tram network. Two of three lifts broken ( although their was a sign apologising for this)
Great location close to theatres and restaurants. We were there for a show and it suited well. What let it down was the lifts not working and no breakfast facilities. The staff were helpful with information which made the stay more enjoyable.
Location for us was very good as we were in Melbourne for comedy festival everything in walking distance. Good clean rooms. Only negative which is not controlled by Mantra is there was one lift out of order and then a second lift was out of order 2nd day into our stay.
A great place to stay and value for money! Very helpful and polite staff, who made us feel very welcome. The room was spacious, comfortable and extremely clean. Great value for money and in a prime location. Thanks heaps!
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 885 reviews