Aparthotel

Caroline Serviced Apartments Richmond

3.5 star property
Aparthotel units with kitchens, near Chapel Street

Choose dates to view prices

Photo gallery for Caroline Serviced Apartments Richmond

Terrace/patio
Two Bedroom Terrace | Terrace/patio
Reception
Two Bedroom Balcony | Living area | 50-inch Smart TV with cable channels, TV
2 bedrooms, pillowtop beds, soundproofing, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Outdoor Space
  • Kitchen
  • Air conditioning

Explore the area

View in a map
251 Swan St, Richmond, VIC, 3121
  • Place, AAMI Park
    ‪19 min walk‬
  • Place, Melbourne Cricket Ground
    ‪3 min drive‬
  • Place, Rod Laver Arena
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Studio Winter Garden

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Studio Terrace

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

One Bedroom Winter Garden

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio with Terrace View

  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

One Bedroom with Balcony

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Winter Garden

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Two Bedroom Balcony

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Two Bedroom Superior Winter Garden

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Two Bedroom Terrace

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Three Bedroom Premium Apartment

  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

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About the neighborhood

Melbourne

Located in Richmond, Caroline Serviced Apartments Richmond is within a mile (2 km) of popular sights such as Chapel Street and Royal Botanic Gardens. Each of the 33 rooms at this 3.5-star aparthotel includes a kitchen, a microwave, and an electric kettle.

What's nearby

  • AAMI Park - 19 min walk - 1.0 mile
  • Melbourne Cricket Ground - 3 min drive - 1.2 miles
  • Rod Laver Arena - 3 min drive - 1.5 miles
  • Princess Theatre - 4 min drive - 2.2 miles
  • Melbourne Central - 5 min drive - 2.6 miles

Getting around

  • East Richmond Station - 7 min walk
  • Flinders Street Station - 12 min drive
  • Melbourne, VIC (MEB-Essendon) - 28 min drive

Restaurants

  • ‪Harlow - ‬5 min walk
  • ‪Union House - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪Swan Hotel - ‬3 min walk
  • ‪Red Rooster - ‬1 min walk

About this property

Caroline Serviced Apartments Richmond

Aparthotel units with kitchens, near Chapel Street
Guests of Caroline Serviced Apartments Richmond enjoy free WiFi in public areas, express check-in, and express check-out. Self parking is offered for AUD 15 per night. Staff members are on hand to provide concierge services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a terrace and laundry facilities.
Each apartment is soundproofed and features a kitchen and space to spread out with 2 bedrooms. Guests can expect to find free WiFi and a 50-inch Smart TV with cable channels. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a washer/dryer, an electric kettle, and free local calls. Limited housekeeping is available.

Similar properties

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered self parking on site (AUD 15 per night)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Free local calls
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Mobile key entry
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:30 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Caroline Serviced Apartments Richmond Richmond
Caroline Serviced Apartments Richmond Aparthotel
Caroline Serviced Apartments Richmond Aparthotel Richmond

Frequently asked questions

Is free cancellation available at Caroline Serviced Apartments Richmond?

Caroline Serviced Apartments Richmond provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to see within easy reach of Caroline Serviced Apartments Richmond?

This aparthotel is situated in Richmond within a short 16-minute walk of Chapel Street and also 17 minutes on foot from Melbourne Park. You'll also find Melbourne Cricket Ground and Rod Laver Arena within a short drive.

Will I be able to park at this aparthotel?

Yes, secured parking is offered for AUD 15 per night.

Does Caroline Serviced Apartments Richmond feature a casino at the property?

No, Caroline Serviced Apartments Richmond doesn't have a casino.

Will I find an indoor pool at Caroline Serviced Apartments Richmond?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Caroline Serviced Apartments Richmond?

Amenities that appeal to couples at this aparthotel include in-room massages, a pillowtop mattress, and a kitchen.

Are there hot tubs at Caroline Serviced Apartments Richmond?

No, there isn't a spa tub at this aparthotel.

Does Caroline Serviced Apartments Richmond have a restaurant that serves breakfast?

No, Caroline Serviced Apartments Richmond doesn't have a restaurant that serves breakfast.

Will Caroline Serviced Apartments Richmond allow pets to stay free of charge?

No, pets aren't allowed at Caroline Serviced Apartments Richmond though service animals are welcome.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Caroline Serviced Apartments Richmond?

The closest major airport to Caroline Serviced Apartments Richmond is Melbourne, VIC (MEB-Essendon), which is 15.8 mi away (28 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 20.2 mi away (32-minute drive).

Can I book a room with a balcony at Caroline Serviced Apartments Richmond?

Yes, some apartments at Caroline Serviced Apartments Richmond offer a furnished balcony and may feature city views.

Reviews

Caroline Serviced Apartments Richmond Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 143 out of 163 reviews
Rating 8 - Good. 11 out of 163 reviews
Rating 6 - Okay. 7 out of 163 reviews
Rating 4 - Poor. 0 out of 163 reviews
Rating 2 - Terrible. 2 out of 163 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia E

Liked: Cleanliness, property conditions & facilities
Was a great apartment. No issues at all. Staff were friendly, parking was secure & easy and location is great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our second stay & like our last, does not disappoint. Chose an apartment instead of a studio room this time, & loved it. Will definitely be back. Close to great restaurants down the road.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is quiet, comfortable & well equipped, & very convenient to where we wanted to be. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natasha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for my business trip
Stayed 5 nights in Jun 2025

10/10 Excellent

Loretta

Liked: Cleanliness, property conditions & facilities
Great location walking distance to lots of different dinning experiences
Stayed 1 night in Jun 2025

10/10 Excellent

Garry

Traveled with family
Liked: Cleanliness, room comfort
Excellent place to stay for sporting events
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Had a great overnight stay for my trip to the football. Easy secure parking and accessible to transport. Would recommend a stay.
Stayed 1 night in May 2025

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities
I really enjoyed my stay at this modern, clean and well equiped apartment. Location is excellent and parking very convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maree

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Brianna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, room comfort

Such a treat.

Great spot. Food heaven. Apartment was excellent. All that we could want.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was excellent. They go the extra mile with little extras.
Stayed 1 night in Mar 2025

10/10 Excellent

Kirstin

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, room comfort
Very clean and tidy apartment.Great service and well equipped
Stayed 3 nights in Feb 2025

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness
Stayed 9 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Quality finishes. Well designed. Self-sufficient. Excellent service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Love this place. Gorgeous rooms, never disappoints
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025