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Aparthotel

Caroline Serviced Apartments Richmond

3.5 star property
Aparthotel units with kitchens, near Chapel Street

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Photo gallery for Caroline Serviced Apartments Richmond

Terrace/patio
Two Bedroom Balcony | Living area | 50-inch Smart TV with cable channels, TV
Two Bedroom Terrace | Terrace/patio
Reception
Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Outdoor Space
  • Kitchen
  • Air conditioning

Explore the area

View in a map
251 Swan St, Richmond, VIC, 3121
  • Place, Church Street
    ‪2 min walk‬
  • Place, Chapel Street
    ‪14 min walk‬
  • Place, AAMI Park
    ‪19 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Standard Studio

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Winter Garden

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Studio Winter Garden

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Terrace

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Studio Terrace

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Winter Garden

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

One Bedroom Winter Garden

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio with Terrace View

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Studio with Terrace View

  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom with Balcony

One Bedroom with Balcony | Pillowtop beds, soundproofing, iron/ironing board, free WiFi

One Bedroom with Balcony

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Winter Garden

Two Bedroom Winter Garden | Living area | 50-inch Smart TV with cable channels, TV

Two Bedroom Winter Garden

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Balcony

Two Bedroom Balcony | Living area | 50-inch Smart TV with cable channels, TV

Two Bedroom Balcony

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Two Bedroom Superior Winter Garden

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Two Bedroom Superior Winter Garden

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Terrace

Two Bedroom Terrace | Living area | 50-inch Smart TV with cable channels, TV

Two Bedroom Terrace

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premium Apartment

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Three Bedroom Premium Apartment

  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

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Exterior

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About the neighborhood

Melbourne

Located in Richmond, Caroline Serviced Apartments Richmond is within a mile (2 km) of popular sights such as Chapel Street and Royal Botanic Gardens. Each of the 33 rooms at this 3.5-star aparthotel includes a kitchen, a microwave, and an electric kettle.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Church Street - 2 min walk - 0.1 miles
  • Bridge Road - 10 min walk - 0.6 miles
  • Chapel Street - 14 min walk - 0.8 miles
  • AAMI Park - 19 min walk - 1.0 mile
  • Royal Botanic Gardens - 19 min walk - 1.0 mile

Getting around

  • East Richmond Station - 7 min walk
  • Flinders Street Station - 12 min drive
  • Melbourne, VIC (MEB-Essendon) - 28 min drive

Restaurants

  • ‪Harlow - ‬5 min walk
  • ‪Swan Hotel - ‬3 min walk
  • ‪Union House - ‬2 min walk
  • ‪Flour Child - ‬4 min walk
  • ‪Public House - ‬5 min walk

About this property

Caroline Serviced Apartments Richmond

Aparthotel units with kitchens, near Chapel Street
Guests of Caroline Serviced Apartments Richmond enjoy free WiFi in public areas, express check-in, and express check-out. Self parking is offered for AUD 15 per night. Staff members are on hand to provide concierge services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a terrace and laundry facilities.
Each apartment is soundproofed and features a kitchen with a microwave, a stovetop, and a dishwasher. Guests can expect to find free WiFi and a 50-inch Smart TV with cable channels. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a washer/dryer, an electric kettle, and free local calls. Limited housekeeping is available.

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered self parking on site (AUD 15 per night)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Free local calls
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Mobile key entry
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:30 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Caroline Serviced Apartments Richmond Richmond
Caroline Serviced Apartments Richmond Aparthotel
Caroline Serviced Apartments Richmond Aparthotel Richmond

Frequently asked questions

Is free cancellation available at Caroline Serviced Apartments Richmond?

Caroline Serviced Apartments Richmond provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to see within easy reach of Caroline Serviced Apartments Richmond?

This aparthotel is situated in Richmond within a short 17-minute walk of Melbourne Park and also 16 minutes on foot from Chapel Street. You'll also find Melbourne Cricket Ground and Rod Laver Arena within a short drive.

Is parking available on site at this aparthotel?

Yes, secured parking is offered for AUD 15 per night.

Does Caroline Serviced Apartments Richmond feature a casino at the property?

No, Caroline Serviced Apartments Richmond doesn't have a casino.

Will I find an indoor pool at Caroline Serviced Apartments Richmond?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Caroline Serviced Apartments Richmond?

Amenities that appeal to couples at this aparthotel include in-room massages, a pillowtop mattress, and a kitchen.

Does Caroline Serviced Apartments Richmond have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Caroline Serviced Apartments Richmond have a restaurant that serves breakfast?

No, Caroline Serviced Apartments Richmond doesn't have a restaurant that serves breakfast.

Will Caroline Serviced Apartments Richmond allow pets to stay free of charge?

No, pets aren't allowed at Caroline Serviced Apartments Richmond though service animals are welcome.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Caroline Serviced Apartments Richmond?

The closest major airport to Caroline Serviced Apartments Richmond is Melbourne, VIC (MEB-Essendon), which is 15.8 mi away (28 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 20.2 mi away (32-minute drive).

Are there rooms with balconies at Caroline Serviced Apartments Richmond?

Yes, some apartments at Caroline Serviced Apartments Richmond offer a furnished balcony and may feature city views.

Reviews

Caroline Serviced Apartments Richmond Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 149 out of 170 reviews
Rating 8 - Good. 12 out of 170 reviews
Rating 6 - Okay. 7 out of 170 reviews
Rating 4 - Poor. 0 out of 170 reviews
Rating 2 - Terrible. 2 out of 170 reviews

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
Good position in Swan St Clean and tidy
Stayed 2 nights in Sep 2025

6/10 Okay

Amro

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Amro

Liked: Property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property close in the heart of Richmond.
Stayed 3 nights in Aug 2025

10/10 Excellent

Allison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the Caroline Apartments, second time staying. Beautiful rooms, comfortable like a home away from home. Only 2 minor things, some of the kitchen cabinet hinges had broken so open and closing some of the doors proved difficult, also we were there 3 nights with a family of 4 I felt like having some sort of bin even in the basement would be good so that we could dispose of shopping bags, food containers etc as the small bin in the kitchen was not enough and I felt bad leaving bags of rubbish in the room for the cleaner. The service, the apartment itself and the location is perfect, couldn’t fault it. Thank you for having us!
Stayed 3 nights in Aug 2025

10/10 Excellent

Regina

Liked: Cleanliness, amenities
The property was pristine and in a good location. There is nothing negative about this property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very modern and well equipped unit. Easy access to city via tram or train. Lots of great restaurants nearby.
Stayed 5 nights in Aug 2025

10/10 Excellent

Xiang

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Bed comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Lovely clean studio. Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Ciara

Liked: Cleanliness, room comfort

Fantastic Melbourne accommodation

Fantastic accommodation, excellent location and very good quality. Staff very helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Eddie

Traveled with family
Liked: Cleanliness, room comfort

Excellent apartment

Excellent location for this slick and contemporary apartment. The furnishings are top class and the apartment has everything you would need for a comfortable stay. Recommended.
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia E

Liked: Cleanliness, property conditions & facilities
Was a great apartment. No issues at all. Staff were friendly, parking was secure & easy and location is great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our second stay & like our last, does not disappoint. Chose an apartment instead of a studio room this time, & loved it. Will definitely be back. Close to great restaurants down the road.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is quiet, comfortable & well equipped, & very convenient to where we wanted to be. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natasha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for my business trip
Stayed 5 nights in Jun 2025

10/10 Excellent

Loretta

Liked: Cleanliness, property conditions & facilities
Great location walking distance to lots of different dinning experiences
Stayed 1 night in Jun 2025

10/10 Excellent

Garry

Traveled with family
Liked: Cleanliness, room comfort
Excellent place to stay for sporting events
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Had a great overnight stay for my trip to the football. Easy secure parking and accessible to transport. Would recommend a stay.
Stayed 1 night in May 2025

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities
I really enjoyed my stay at this modern, clean and well equiped apartment. Location is excellent and parking very convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maree

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Brianna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, room comfort

Such a treat.

Great spot. Food heaven. Apartment was excellent. All that we could want.
Stayed 4 nights in Apr 2025