The Chen Melbourne - Art Series

4.5 star property
Art Deco hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for The Chen Melbourne - Art Series

Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served
Miscellaneous
Fridge, electric kettle, cookware/dishes/utensils

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
850 Whitehouse Rd, Box Hill, VIC, 3128
  • Place, Box Hill Hospital
    ‪7 min walk‬
  • Place, Doncaster Shopping Centre
    ‪5 min drive‬
  • Place, Deakin University
    ‪5 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪34 min drive‬

Room options

Chen Deluxe King

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Chen Deluxe King, Balcony

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed

Chen King, Balcony

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Chen Queen

9.0 out of 10
Wonderful
(10 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Queen Beds (Chen)

9.6 out of 10
Exceptional
(5 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

  • Sleeps 6
  • 2 Twin Beds

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About the neighborhood

Melbourne

Located in Box Hill within a short walk of Box Hill Hospital, The Chen Melbourne - Art Series is within a few miles (5 km) of other popular sights such as Doncaster Shopping Centre. This 100-room, 4.5-star hotel has an outdoor pool along with free in-room WiFi and a rooftop terrace.

What's nearby

  • Box Hill Hospital - 7 min walk - 0.4 miles
  • Doncaster Shopping Centre - 5 min drive - 3.1 miles
  • Deakin University - 5 min drive - 2.6 miles
  • Melbourne Cricket Ground - 17 min drive - 10.1 miles
  • Rod Laver Arena - 18 min drive - 10.1 miles

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Box Hill Central Foodcourt - ‬5 min walk
  • ‪Dodee Paidang - ‬5 min walk
  • ‪Nelson - ‬3 min walk
  • ‪Fountains Restaurant - ‬6 min walk

About this property

The Chen Melbourne - Art Series

Art Deco hotel with a rooftop terrace and a 24-hour front desk
At The Chen Melbourne - Art Series, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Self parking is available for AUD 24 per day. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry.
49-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other amenities include refrigerators, minibars, and electric kettles. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 24 per day)
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 60.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: AUD 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

Is a free cancellation option available at The Chen Melbourne - Art Series?

The Chen Melbourne - Art Series provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do close to The Chen Melbourne - Art Series?

This hotel is situated in Box Hill, close to Chadstone Shopping Mall, Doncaster Shopping Centre, and The Glen Shopping Centre. You'll also find Caulfield Racecourse nearby.

Will I be able to park at The Chen Melbourne - Art Series?

Yes, parking is offered for AUD 24 per day.

Does The Chen Melbourne - Art Series have a casino on the premises?

No, The Chen Melbourne - Art Series doesn't have a casino.

Is there an indoor pool at The Chen Melbourne - Art Series?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What do couples enjoy most about The Chen Melbourne - Art Series?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and a restaurant bar.

Does The Chen Melbourne - Art Series have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Chen Melbourne - Art Series feature a restaurant that includes a breakfast menu?

Yes, The Chen Melbourne - Art Series serves breakfast for a surcharge at Zero Moda.

Will The Chen Melbourne - Art Series allow pets to stay for free?

No, pets aren't allowed at The Chen Melbourne - Art Series.

Does The Chen Melbourne - Art Series have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Chen Melbourne - Art Series?

The closest major airport to The Chen Melbourne - Art Series is Melbourne, VIC (MEB-Essendon), which is 19.6 mi away (35 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 24 mi away (40-minute drive).

Are there rooms with balconies that I can book at The Chen Melbourne - Art Series?

Yes, some guestrooms at The Chen Melbourne - Art Series offer a balcony.

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 709 reviews
Rating 8 - Good. 191 out of 709 reviews
Rating 6 - Okay. 45 out of 709 reviews
Rating 4 - Poor. 19 out of 709 reviews
Rating 2 - Terrible. 15 out of 709 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chen Charm

A very comfortable and clean room. Would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

ChenHsi

Stayed 9 nights in Jul 2025

10/10 Excellent

Sam

Stayed 1 night in Jul 2025

2/10 Terrible

Ailsa

Stayed 1 night in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently good

Always reliable. Clean. Friendly and efficient staff. Excellent housekeeping. Great location. Great choice for eateries and within walking distance. Fourth time and will continue to book here each year.
Stayed 9 nights in Jul 2025

10/10 Excellent

Yunwen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and neat
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
New and modern. Very close to Box Hill central locations too.
Stayed 3 nights in Jul 2025

10/10 Excellent

JOEY

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Jul 2025

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position

Great position for what we needed. They are very generous with leaving your car for a bit longer than checkout.
Stayed 1 night in Jul 2025

4/10 Poor

Gareth

Traveled with partner
Disliked: Amenities
Hotel was old and not well maintained. Bed was very soft and whole place felt dated.
Stayed 1 night in Jun 2025

10/10 Excellent

Xiaolu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!Convenient!Good receptionist and people!
Stayed 3 nights in Jun 2025

2/10 Terrible

Laurinda

Stayed 1 night in May 2025

8/10 Good

Miguel

Stayed 1 night in May 2025

8/10 Good

Bern

Liked: Staff & service, property conditions & facilities
What a lovely place to stay. We had an excellent time. Found tge parking challending to understand and there are cobwebs under the beds. Just noticed when i dropped something on the floor. However it was overall excellnt. Thank you
Stayed 2 nights in May 2025

8/10 Good

Kris

Liked: Staff & service, property conditions & facilities, room comfort
The lamps and side tables were dusty, i would of preferred lager coffee cups but only had small cups, would like to see some toiletry spray and toilet scrubber but other then them the stay was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Stayed 1 night in May 2025

10/10 Excellent

Elvira

Stayed 1 night in May 2025

10/10 Excellent

Danny

Stayed 7 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean property, great location for what we needed. Good service but car parking was a bit confusing to follow but eventually sorted it.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service options.
Stayed 1 night in Apr 2025