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Aparthotel

Arrow on Swanston

3.5 star property

Choose dates to view prices

Photo gallery for Arrow on Swanston

A high-rise building with a modern glass facade, a street with cars and a bus, and a red brick building with arched windows.
A modern kitchen with a large window, a stove, and a sofa with cushions.
A modern kitchen with white cabinets, a dining table set for four, and a large TV on the wall.
A modern kitchen with white cabinets, a dining area with a glass table, and a sofa with cushions.
A modern hotel room with a large bed, a desk, and a view of the cityscape through large windows.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
488 Swanston Street, Carlton, VIC, 3053
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Place, Princess Theatre
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Studio Apartment

A hotel room with a bed, a desk with a chair, a small table with a lamp, and a mirror.

Studio Apartment

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for One Bedroom Apartment

A hotel room with a large bed, two bedside lamps, a nightstand with a drawer, a window with blinds, and a painting on the wall.

One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe One Bedroom Apartment

A compact hotel room with a dining area, a bed, and a TV.

Deluxe One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Two Bedroom Apartment

A hotel room with a bed, a nightstand, a lamp, a window with a view of buildings, and a door to a balcony.

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Two Bedrooms Apartment

A hotel room with a large bed, two bedside lamps, a window, and an air conditioning unit.

Deluxe Two Bedrooms Apartment

  • 291 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Family Apartment

A hotel room with a neatly made bed, a bedside table with a lamp, and a view of the outside through a door.

Deluxe Family Apartment

  • 291 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Triple Single Beds Apartment

A hotel room with two beds, a large window, and a nightstand with a lamp.

Triple Single Beds Apartment

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe King Apartment

A hotel room with two beds, a TV, and a balcony with a view.

Deluxe King Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Two Single Bedroom Apartment

A hotel room with a bed, a nightstand with a lamp, a window, and a sliding door.

Two Single Bedroom Apartment

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 4 Bedrooms Apartment

A hotel room with a bed, a view of the cityscape, a balcony with a railing, and a potted plant.

4 Bedrooms Apartment

  • City view
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Penthouse Apartment

A modern bedroom with a large bed, a bedside table with lamps, a sofa, and a large window offering a city view.

Penthouse Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Premium Penthouse Apartment

A modern hotel room with a large bed, a desk, and a view of the city skyline through floor-to-ceiling windows.

Premium Penthouse Apartment

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Melbourne

Located in Carlton, Arrow on Swanston is within a 10-minute walk of popular sights such as Lygon Street and Queen Victoria Market. This 190-room, 3.5-star aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Lygon Street - 3 min walk - 0.2 miles
  • RMIT University - 3 min walk - 0.2 miles
  • Queen Victoria Market - 7 min walk - 0.4 miles
  • Melbourne Central - 7 min walk - 0.4 miles
  • Princess Theatre - 14 min walk - 0.8 miles

Getting around

  • Melbourne Central Station - 8 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪Captain Melville - ‬4 min walk
  • ‪Queensberry Hotel - ‬2 min walk
  • ‪The Oxford Scholar Hotel - ‬4 min walk
  • ‪Nana's Green Tea - ‬3 min walk
  • ‪Little Bang Espresso - ‬3 min walk

About this property

Arrow on Swanston

At Arrow on Swanston, guests enjoy features like an outdoor pool, a gym, and a sauna. Self parking is offered for AUD 25 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a conference center, and a business center.
Each apartment is air-conditioned and features a kitchenette and space to spread out with a sitting area. Guests can expect to find free WiFi and a 40-inch LCD TV with digital channels. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a coffee maker and a desk.
Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per night)

Family friendly

  • Children stay free (see details)
  • Free crib
  • High chair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: AUD 22 for adults and AUD 17 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 190 units
  • 9 floors
  • Banquet hall
  • Built in 2003
  • Electric car charging station

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 22 for adults and AUD 17 for children
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

Is free cancellation available at Arrow on Swanston?

Arrow on Swanston provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Arrow on Swanston?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Arrow on Swanston on Jul 21, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Arrow on Swanston?

This aparthotel is situated in Carlton within a 10-minute walk of Melbourne Central and Queen Victoria Market. You'll also find Collins Street and Bourke Street Mall less than a mile away.

Is there parking available at Arrow on Swanston?

Yes, secured parking is offered for AUD 25 per night with in/out privileges. An electric car charging station is also available for guests.

Does Arrow on Swanston have a casino on the premises?

No, Arrow on Swanston doesn't have a casino.

Is there an indoor pool at Arrow on Swanston?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Arrow on Swanston a good place to stay for couples?

There are many amenities for couples at this aparthotel, including a restaurant and an outdoor pool plus some apartments feature in-room massages.

Are there hot tubs at Arrow on Swanston?

No, but guests can enjoy a sauna at this aparthotel.

Does Arrow on Swanston have a restaurant with a breakfast menu?

Yes, Arrow on Swanston serves continental breakfast for a surcharge each morning at Cafe Crema.

Does Arrow on Swanston allow pets to stay for free?

No, pets aren't allowed at Arrow on Swanston though service animals are welcome.

Are there connecting rooms at Arrow on Swanston?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Arrow on Swanston?

The closest major airport to Arrow on Swanston is Melbourne, VIC (MEB-Essendon), which is 9.1 mi away (21 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 13.5 mi away (25-minute drive).

Are there rooms with balconies at Arrow on Swanston?

Yes, some apartments at Arrow on Swanston offer a balcony and may feature city views.

Arrow on Swanston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 746 out of 2754 reviews
Rating 8 - Good. 828 out of 2754 reviews
Rating 6 - Okay. 501 out of 2754 reviews
Rating 4 - Poor. 337 out of 2754 reviews
Rating 2 - Terrible. 342 out of 2754 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Megan

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Amazing location and friendly staff. The room wasnt very clean. There was a lot of marks on the walls and carpets. The apartment could do with a deep clean!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Josh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location and price
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, communication
Basic amenities, but reasonably quiet, good and efficient check-in. Great location.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Nick

Disliked: Cleanliness, listing accuracy
Looks very different to the pictures. Very dirty, run down and not well maintained.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chloe

Liked: Cleanliness, communication
Comfortable stay, staff friendly
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness, communication
Disliked: Amenities
Room was clean but didn't have some of the features mentioned on the site. Staff were nice, good location. Pool and gym were not great
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 3 nights in May 2025
Verified

6/10 Okay

Aleksandra

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this hotel is that location was great walking distance to lygon st for dinner and queen victoria markets. Parking was easy. Bedding and rooms are uncomfortable and tiny
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Lee

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, bed was terrible, no plug for sink to wash dishes, very thin walls
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Analee

Great location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Camille

Liked: Cleanliness, amenities, communication
Staff were helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice area, great staff, fabulous parking so close to city
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ZHENGJIE

Liked: Cleanliness, property conditions & facilities, communication
Very convenient location - train station is just outside door.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to CBD. Tram stop right outside. Close to mall. Plenty of food options nearby. Hotel was clean. Staff were friendly and helpful.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Utsarg

Liked: Cleanliness, property conditions & facilities, communication
The property was clean, quiet and a good value for money too !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities, communication
hotel is at perfect location
Stayed 1 night in May 2025
Verified

6/10 Okay

jared

Liked: Amenities, communication
Photos are misleading making rooms look bigger only service the rooms every 3 days for the price I would expect better
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities, communication
great stay overall
Stayed 1 night in May 2025
Verified

8/10 Good

Angella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend, even though accommodation is undergoing renovations.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness
Apartment was very centrally located and spotless. Good value for money.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Regina

Disliked: Cleanliness, room comfort, communication
check in took forever not enough staff working really slow check in process
Stayed 1 night in Dec 2025
Verified

8/10 Good

Muhammad

Liked: Amenities, property conditions & facilities
no. repair marks on the walls not painted. staff initially said no to early check in but changed mind on the phone in seconds.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous stay, great location, friendly staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great position, very clean, great parking, nice staff
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Ellie

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
The rooms are a bit old and worn but it was clean and the bed was so comfy! Checking in took a while as the man seemed to be quite distracted and clumsy which seemed off. Although for the price and facilities (parking, pool & gym) it’s a great place to stay!
Stayed 1 night in Dec 2025

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