Verified
10/10 Excellent
Dalton
May 10, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Dalton
Stayed 2 nights in May 2024
Elgon Palace hotel mbale
3.0 star property
Choose dates to view prices
Photo gallery for Elgon Palace hotel mbale
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Business services
- Bar
Explore the area
Plot 31B Masaba, Mbale, Eastern Region
- LivingStone International UniversityPlace, LivingStone International University11 min walk
- Sipi FallsPlace, Sipi Falls17 min drive
- Sipi FallsPlace, Sipi Falls56 min drive
Room options
View all photos for Twin Room
Twin Room
- Hill view
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Standard Double Room, 1 Bedroom
Standard Double Room, 1 Bedroom
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free WiFi
View all photos for Executive Double Room, 1 Bedroom
Executive Double Room, 1 Bedroom
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Single Room, 1 Twin Bed
Single Room, 1 Twin Bed
- Sleeps 1
- 1 Twin Bed
- Free WiFi
About the neighborhood
Mbale
Located within a leisurely stroll of LivingStone International University, Elgon Palace hotel mbale is within a 15-minute drive of Sipi Falls. This 83-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
What's nearby
- LivingStone International University - 11 min walk - 0.6 miles
- Sipi Falls - 17 min drive - 10.8 miles
- Wanale Cliff - 26 min drive - 9.3 miles
- Sipi Falls - 56 min drive - 37.1 miles
Restaurants
- Endiro Coffee - Mbale - 12 min walk
- Cafe Arabica - 10 min walk
- DELICIOUS MEALS - 10 min walk
- Chicken Papa - 8 min walk
- Sport Club Mbale - 19 min walk
About this property
Elgon Palace hotel mbale
Elgon Palace hotel mbale features free WiFi in public areas, a business center, and coffee in a common area. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, access to locker space, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs. Other standard amenities include electric kettles, free newspapers, and ironing boards. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, uncovered self parking on site
Food and drink
- Free English breakfast available daily 7:00 AM to 9:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Hosted evening meal available daily for a fee of USD 20; reservation required
- Snack bar/deli
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Guidebooks
- Laundry facilities
- Lockers
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (on request)
- Tour and ticket assistance
- Turndown service
Business services
- Business center
Outdoors
- Garden
- In a nature reserve
- Picnic area
- Terrace
Accessibility
- No elevator
More
- Banquet hall
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Private bathroom
- Slippers
Entertainment
- Flat-screen TV
Food and drink
- Chef service
- Electric kettle
- Free bottled water
- Meal delivery service
- Restaurant dining guides
- Tea bags/instant coffee
More
- Computer monitor
- Electrical adapters
- Free daily newspapers
- Iron/ironing board
- Printer
Policies
Check-in
Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets
Important information
Fees
You'll be asked to pay these charges at the property:
- Christmas Eve (December 24) Gala Dinner per adult: USD 11
- Christmas Eve (December 24) Gala Dinner per child: USD 15 (from 5 to 18 years old)
- Christmas Day (December 25) Gala Dinner per adult: USD 11
- Christmas Day (December 25) Gala Dinner per child: USD 15 (from 5 to 18 years old)
- New Year's Day (January 1) Gala Dinner per adult: USD 6
- New Year's Day (January 1) Gala Dinner per child: USD 6 (from 5 to 18 years old)
- Valentine's Day (February 14) Gala Dinner per adult: USD 7
- Valentine's Day (14 February) Gala Dinner per child: USD 6 (from 8 to 18 years old)
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Hosted evening meal: USD 20
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
- Check-in: 6:00 AM—-anytime
- Check-out: 10:00 AM
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts cash.
- Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
- A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
- There are no elevators.
Property is also known as
Elgon Palace hotel mbale Hotel
Elgon Palace hotel mbale Mbale
Elgon Palace hotel mbale Hotel Mbale
Frequently asked questions
Is free cancellation available at Elgon Palace hotel mbale?
Elgon Palace hotel mbale offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.
How much does it cost to stay at Elgon Palace hotel mbale?
As of Jul 9, 2026, prices found for a 1-night stay for 2 adults at Elgon Palace hotel mbale on Jul 11, 2026 start from $21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to do within easy reach of Elgon Palace hotel mbale?
This hotel is located in Mbale, close to Mt Elgon Waterfall and Wanale Cliff.
Is there parking available at Elgon Palace hotel mbale?
Yes, secured self parking is offered for free at the hotel.
Does Elgon Palace hotel mbale feature a casino on the premises?
No, Elgon Palace hotel mbale doesn't have a casino.
Is there an indoor pool at Elgon Palace hotel mbale?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at Elgon Palace hotel mbale?
There are many amenities for couples at this hotel, including a chef service as well as a restaurant and a bar/lounge.
Are there hot tubs at Elgon Palace hotel mbale?
No, this hotel doesn't have a spa tub.
Does Elgon Palace hotel mbale have a restaurant with a breakfast menu?
Yes, Elgon Palace hotel mbale serves free English breakfast each morning from its restaurant.
Does Elgon Palace hotel mbale allow pets to stay for free?
No, pets aren't allowed at Elgon Palace hotel mbale.
Are there connecting rooms at Elgon Palace hotel mbale?
No, this hotel doesn't feature connecting guestrooms.
Are there rooms with balconies at Elgon Palace hotel mbale?
No, there aren't any guestrooms at Elgon Palace hotel mbale that offer a balcony.
Elgon Palace hotel mbale Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
8.0/10
Cleanliness
10/10
Staff & service
6.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
Verified
6/10 Okay
Barb
Jun 26, 2026
Liked: Cleanliness, staff & service
The staff were very welcoming and friendly.
The room was basic but good value for the price. No air conditioning but the staff provided a fan. The hotel is in a good quiet location.
The shower in my room did not have hot water. Unfortunately it was not fixed during my stay. The location of my room was above the kitchen and so a bit noisy early in the morning. The WiFi only worked well in the lobby. However there were no issues with the second room booked.
Barb
Stayed 2 nights in Jun 2026