Holiday Inn Express & Suites Alabaster by IHG

2.5 star property
Hotel in Alabaster with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Exterior
1 bedroom, minibar, in-room safe, desk
Free daily continental breakfast
Interior entrance
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Veterans Park
    ‪10 min drive‬
  • Oak Mountain State Park
    ‪11 min drive‬
  • Hoover Metropolitan Complex
    ‪23 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪38 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(10 reviews)
  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 635 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.6 out of 10
Excellent
(7 reviews)
  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Alabaster

Within a short walk of Propst Promenade, Holiday Inn Express & Suites Alabaster by IHG is within a mile (2 km) of Alabaster Promenade. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Alabaster Promenade - 13 min walk - 0.7 miles
  • Veterans Park - 10 min drive - 6.1 miles
  • Oak Mountain State Park - 11 min drive - 6.7 miles
  • Oak Mountain Amphitheatre - 11 min drive - 9.8 miles
  • Hoover Metropolitan Complex - 23 min drive - 11.6 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Holiday Inn Express & Suites Alabaster by IHG

Hotel in Alabaster with free breakfast and a 24-hour fitness center
At Holiday Inn Express & Suites Alabaster by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a computer station.
Guests can expect free WiFi and TVs with satellite channels. Other amenities include iPod docks, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Alabaster by IHG?

Holiday Inn Express & Suites Alabaster by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Alabaster by IHG?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Alabaster by IHG on Jun 30, 2025 start from $170.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express & Suites Alabaster by IHG?

This hotel is located in Alabaster, just steps from Propst Promenade. You'll also find Alabaster Promenade and Ballantrae Golf Club within a short drive.

Is there parking available at Holiday Inn Express & Suites Alabaster by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Alabaster by IHG include a casino at the property?

No, Holiday Inn Express & Suites Alabaster by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Alabaster by IHG?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Holiday Inn Express & Suites Alabaster by IHG?

Couples staying at this hotel will appreciate amenities like a minibar and a separate bath and shower as well as an indoor pool.

Does Holiday Inn Express & Suites Alabaster by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Alabaster by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Alabaster by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Alabaster by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Alabaster by IHG.

Does Holiday Inn Express & Suites Alabaster by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Alabaster by IHG?

The closest major airport to Holiday Inn Express & Suites Alabaster by IHG is Birmingham International Airport (BHM), which is 29.1 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Alabaster by IHG?

No, at Holiday Inn Express & Suites Alabaster by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 523 out of 811 reviews
Rating 8 - Good. 178 out of 811 reviews
Rating 6 - Okay. 60 out of 811 reviews
Rating 4 - Poor. 25 out of 811 reviews
Rating 2 - Terrible. 25 out of 811 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Smells new and clean friendly staff Only reason we laid over here was for the indoor pool when checking in was told the indoor pool was closed for maintenance So wish I was emailed or called about this before hand
Stayed 1 night in Jun 2025

10/10 Excellent

Heidi

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Super clean and a great experience.
Stayed 1 night in Mar 2025

8/10 Good

Susie

Liked: Cleanliness, property conditions & facilities, room comfort

Not for travelers towing a trailer

Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

The shade in my room 305 needs attention.
Stayed 1 night in Mar 2025

8/10 Good

Breanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean nice spot to stop for the night with a family. Nice breakfast in the morning very clean eating area.
Stayed 1 night in Mar 2025

6/10 Okay

Kelby

Liked: Cleanliness, staff & service, property conditions & facilities
Pool has been out of service for over a month and the rooms are not discounted for the inconvenience.
Stayed 6 nights in Mar 2025

10/10 Excellent

Shellie

Traveled with family
.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was quick and easy! I forgot the man’s name, but he was very friendly
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Traveled with partner
Disliked: Property conditions & facilities
The room definitely needed work/updating/repairs. The baseboard was missing & whatever it was where the baseboard was supposed to be was just hanging there, not even attached. It looks like the bathroom (shower) may have been remodeled, but even the wall/baseboard around that wasn't repaired after the updates. Small bathroom. The hotel wasn't booked, it didn't look like, I'm not sure why you would give a room like that to someone? I am actually a member of IHG Hotels, but booked under Expedia because it was cheaper. I have to book a stay on the way home, I will be finding another hotel to stay at. What's funny, or sad, is we paid over $80 less at a hotel in Louisville that had a huge, high class, beautiful guest room. So our expectations were definitely high for something $80 higher! The point is, if you expect someone to pay that kind of money, you should furnish presentable rooms. Also was charged an additional 'hold' charge, which wouldn't have been a big deal, but why wouldn't you tell someone when they are checking in instead of me having to ask about it the next morning when I see a higher charge in my bank account??!! Very disappointed in the IHG Hotels!

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sherry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly, cleanliness in room could’ve been better but it was not “dirty”. good breakfast selection
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night stay.

Nice hotel. Good location and nice value.
Stayed 1 night in Feb 2025

10/10 Excellent

John, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sue

Traveled with group, Business traveler
Liked: Amenities
The young man that checked me in was very polite and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Lakithie

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely
Stayed 2 nights in Feb 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will come again!

Very friendly staff. The rooms were very clean and spacious. The beds were very comfortable . My only complaint would be the lighting which can be a common problem in hotels . The bathroom had a mirror that was suppose to light around the border but did not so the bathroom was poorly lit . Otherwise it was a wonderful stay and we will return .
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn’t bad but the fire alarm went off twice in the middle of the night so not sure if it was faulty or what but it was quite the disruption. It is very close to shopping and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

James

It was quiet and staff was helpful. Breakfast was good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Guy

Stayed 1 night in Feb 2025

10/10 Excellent

Penny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Fortune

Stayed 2 nights in Jan 2025