Candlewood Suites Alabaster by IHG

2.5 star property
Hotel with free parking, in the vicinity of Veterans Park

Choose dates to view prices

Photo gallery for Candlewood Suites Alabaster by IHG

Exterior
1 bedroom, premium bedding, individually furnished, desk
1 bedroom, premium bedding, individually furnished, desk
Balcony
Fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Veterans Park
    ‪10 min drive‬
  • Oak Mountain State Park
    ‪11 min drive‬
  • Hoover Metropolitan Complex
    ‪23 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪38 min drive‬

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Room options

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 2 Double Beds

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Alabaster

Candlewood Suites Alabaster by IHG places you within a 15-minute drive of popular attractions such as Veterans Park and Pelham Civic Complex. This 88-room hotel has free in-room WiFi, free self parking, and a gym.

What's nearby

  • Alabaster Promenade - 14 min walk - 0.8 miles
  • Veterans Park - 10 min drive - 6.1 miles
  • Oak Mountain State Park - 11 min drive - 6.7 miles
  • Oak Mountain Amphitheatre - 11 min drive - 9.8 miles
  • Hoover Metropolitan Complex - 23 min drive - 11.6 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Candlewood Suites Alabaster by IHG

Hotel with free parking, in the vicinity of Veterans Park
Candlewood Suites Alabaster by IHG features a gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, barbecue grills, and an ATM.
LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, sofa beds, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-5 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Frequently asked questions

Are free cancellation options available at Candlewood Suites Alabaster by IHG?

Candlewood Suites Alabaster by IHG provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites Alabaster by IHG?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Alabaster by IHG on Jul 6, 2025 start from $111.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Candlewood Suites Alabaster by IHG?

This hotel is located in Alabaster, just steps from Propst Promenade. You'll also find Alabaster Promenade and Ballantrae Golf Club within a short drive.

Will I be able to park at Candlewood Suites Alabaster by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Candlewood Suites Alabaster by IHG have a casino at the property?

No, Candlewood Suites Alabaster by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Alabaster by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Candlewood Suites Alabaster by IHG?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as a 24-hour front desk.

Does Candlewood Suites Alabaster by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Alabaster by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Alabaster by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Alabaster by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites Alabaster by IHG for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Candlewood Suites Alabaster by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Candlewood Suites Alabaster by IHG?

The closest major airport to Candlewood Suites Alabaster by IHG is Birmingham International Airport (BHM), which is 29.1 mi away (36 minutes by car).

Are there rooms with balconies at Candlewood Suites Alabaster by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Alabaster by IHG.

Candlewood Suites Alabaster by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 291 out of 553 reviews
Rating 8 - Good. 143 out of 553 reviews
Rating 6 - Okay. 64 out of 553 reviews
Rating 4 - Poor. 30 out of 553 reviews
Rating 2 - Terrible. 25 out of 553 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Nathan

Traveled with family
Disliked: Staff & service
Booked two rooms via Expedia for my family to take a break from driving. Arrived (with 6 others) and was told twice no rooms were available despite my reservation. Had to drive 4 hours to find another hotel. Hotel claims I was a no-show; Expedia refuses to refund, blaming the hotel. I have GPS, phone records, and witnesses proving I was there. Poor service, unprofessional—avoid Expedia if you want a reliable booking. Just use AI now to find the best deals, Expedia's existence is pointless as they add no value or security to your bookings. [Fades to darkness.... HA!]
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2024

10/10 Excellent

Barry

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The bed was very comfortable, and the room was clean and quiet. Will stay again if I’m back in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff
Stayed 1 night in Feb 2025

2/10 Terrible

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Shenetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were nice but hot. Even after turning on the AC it wasn't consistently cooled; it felt like a sauna at certain points throughout the night. I didnt stay long (like 6 hours) so it wasn't worth complaining and switching rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentines Day

Stayed 1 night in Feb 2025

2/10 Terrible

Heather

Disliked: Staff & service, room comfort

Wouldn’t stay here again

Room was clean. The pillows and bed sucked! Woke up with necks and back hurting!! Shower had great water pressure though. Lady at the front desk wasn’t very friendly or helpful.
Stayed 1 night in Feb 2025

8/10 Good

Liliana

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room with cooking options
Stayed 1 night in Feb 2025

6/10 Okay

Randall

Discontinued breakfast service with no prior warning. No ice machine. Ice maker in fridge so had to wait for it to provide any ice. No list of channels for tv Staff helpful and beds very comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Lammorrios

Stayed 1 night in Jan 2025

10/10 Excellent

Suzzette

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice, I felt really safe for a one night stay
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Traveled with family
Liked: Property conditions & facilities
Good value
Stayed 1 night in Feb 2025

6/10 Okay

Jack

Stayed 1 night in Jan 2025

10/10 Excellent

Judy

Stayed 1 night in Feb 2025

6/10 Okay

Mindy

Stayed 1 night in Jan 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
R
Stayed 3 nights in Jan 2025