Although this is a 5 star hotel there are better options in the area. I've stayed in the Nizuc and Rosewood in the past year and rate them both higher than Banyan Tree. Kids facility could do with an upgrade although my 5 yo was happy just to be interacting with others her same age. Perhaps your ...

4.2

The Fives Hotel & Luxury Residences

4.0 out of 5.0

from$207

A verified traveler said

Jul 10, 2017

Extremely beautiful hotel and my room was great however check bedding because I found blood on my sheets.

3.5

Wyndham Garden Playa del Carmen

3.0 out of 5.0

from$56

A verified traveler said

Mar 27, 2017

The hotel was surprisingly clean and the staff was very courteous.

4.5

Fairmont Mayakoba

5.0 out of 5.0

from$254

A verified traveler said

Apr 29, 2017

I was not crazy about our rooms but I loved the super accommodating staff and the hotel . Beautiful , great food , great family fun

4.1

Gran Porto Resort & Spa All Inclusive

4.0 out of 5.0

from$302

A verified traveler said

Jul 13, 2017

Great 4 nights at gran Porto. Excellent location. Large resort in the middle of town

4.7

One Playa Del Carmen

2.5 out of 5.0

from$54

A verified traveler said

Jul 10, 2017

Nice hotel room kinda small. breakfast is really good changes everyday. Hotel has laundry facilities for free. 5 blocks from the beach. Clean and affordable.

4.5

The Royal Playa del Carmen All Inclusive Spa & Resort

4.5 out of 5.0

from$392

A verified traveler said

Jul 13, 2017

Amazing staff that were so friendly! Great food and drinks! Buildings and views are impressive! Felt VERY safe as a woman walking alone in the resort. 100% worth the money!

4.8

Fiesta Inn Playa del Carmen

3.5 out of 5.0

from$116

A verified traveler said

Jun 4, 2017

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5.0

Andaz Mayakoba Resort Riviera Maya

4.5 out of 5.0

from$220

A verified traveler said

Jul 15, 2017

Staff was amazing and took care of our every need. Restaurants were so delicious and had a beautiful view of the beach. Staff would pick us up from our room and take us wherever we needed to go in golf carts which was super convenient. My whole family had a wonderful time for my daughter's 15th B-day ...

4.6

Grand Hyatt Playa Del Carmen Resort

4.5 out of 5.0

from$220

A verified traveler said

Jun 24, 2017

Great stay !!! Great place close to everything you want to visit

5.0

Fairmont Mayakoba Riviera Maya - All Inclusive

5.0 out of 5.0

from$458

A verified traveler said

Jul 28, 2016

very good environment,the activities are good. the staff very nice and helpful. beautiful view

Crococun Zoo

Cozumel showing a sandy beach, tropical scenes and general coastal views

Chankanaab National Park

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Map

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Absolutely Perfect!

We came here on our honeymoon just recently and it was the best experience of our lives. First off, the staff was just beyond stellar. They were so nice, attentive and very helpful. We stayed in the honeymoon suite and it was so beautiful. Very clean and they kept the temperature of the room very cool. The pool area was beautiful. My only complaint there was the water was way too warm but i guess thats to be expected given the climate. The beach was also beautiful. Lots of seaweed but they did a great job at keeping it clean. The food: probably thr best I've ever had. I highly recommend the Tapas Terrace above the pool bar. Overall, i would go back to this resort many many more times!

Really enjoyed this hotel compared to others!

The employees and staff were very professional and worked very hard. Room was so big for two of us that had stayed. The ocean did have some rocks but the hotel can't control that. Perfect for family and not as crowded as Cancun can get.

Best Hotel Ever

We originally planned to stay at this hotel so everything worked out after we were kicked out of the Royal Solaris Resort after my boyfriend was arrested for trying to protect me. Long storyyyyyy. Breathless saved our trip. This hotel was everything you could ask for on a vacation. The food and drinks were exquisite. I just wish we had known about the restaurants dress code before hand but since we got this hotel last minute I guess that doesn't matter. The beach also could have been cleaner with less seaweed. But the staff treated us like royalty. We will definitely book with this hotel again. Also the VIP member tour was a waste of 2 hours of our vacation and it also sounded like a scam and they continued to push for us to buy even after many declines. That was the major problem, but everything else excluding that was superb!!!!!!!!!