The Oberoi Mauritius5.0 out of 5.0
Recent guest reviews
Beautiful Hotel. Luxury room with bar fridge, flat TV, swimming pool view from balcony, very peaceful. Open buffet breakfast was served.I will definitely recommend others when they are on holiday. you will really enjoy being there.
We booked a 5 day break here and stayed in a one bedroom villa with private garden and pool. The villa itself (no 109) was lovely. We chose the Oberoi mainly because of the description of the one bedroom villas. We very much enjoyed the privacy afforded by the private garden and pool but were somewhat disappointed that this particular villa had a tiny garden and was nothing like the spacious garden that was promoted on the Oberoi website and which is what prompted us to choose this hotel. There are certainly much larger one bedroom villa gardens and half way through our stay the manager offered did offer an alternative but by this time we had settled into our room. Housekeeping was excellent and our room was cleaned in a timely manner and maintained to a high standard. The general gardens around the hotel are stunning with lush flowering trees and shrubs and beautiful birds but personally didn't like some of the "theme park style" sculptures! The beach was disappointing small and the view out across the water was somewhat marred by the large industrial tankers queuing to dock at Port Louis. Beautiful sunsets though! We ate at the main restaurant and at the more informal On the Rocks restaurant. Some very mixed and haphazard service in the main restaurant. Some staff were delightful and engaging, others seemed disinterested and one in particular seemed surly and offhand. Irritating to have to wait 15 minutes for butter to be brought to the table at breakfast despite 3 requests? Gin and tonic served twice in the evening without ice and had to be requested separately?! Rocks restaurant staff were delightful and cheerful. Food was delicious but disappointed that the fixed menu in the main restaurant only changed on the last night of our holiday so we were ordering from the same menu for 4 nights of the holiday... but a good selection of Mauritian and other dishes. Would we return or recommend to friends?.. sadly not. I think there may be better luxury hotels on Mauritius.
Having read the excellent reviews of this hotel I was looking forward to our stay with great anticipation...and I was not disappointed. We have not stayed at an Oberoi before but if this is an example of what this hotel chain represents then it will not be our last...in fact we are staying at Bangalore Oberoi on Christmas Day and in the Oberoi boat in Kerala for New Years Eve. Before our stay I had bombarded the hotel with questions ranging from whether they had bran flakes or all bran for breakfast for my husband ( they did), the size of the pools and whether they were freshwater ( they are).. again for my husband, what the half board included ,whether reservations at the restaurants were required ( two are), the dress code, and the cost of a taxi transfer for my son. All emails were answered promptly and politely,even though they just have thought they were getting a difficult customer! After a welcome drink we were escorted to our lovely villa with a large bedroom with all facilities ...a fridge, coffee machine, large TV with English channels like Sky news and Netflix ( now I am addicted to The Crown series). The bathroom had a separate shower, a sunken bath,robes, towels and there was a separate room for our clothes and shoes. Any request was immediately granted. As we were not hungry after lots of plane food we were allowed to swop our dinner for lunch. There was a well equipped gym, although an extra bench would have been useful, lovely tennis courts...racquets and balls are provided as well as water and towels, although we had our own. Our son decided to earn his keep by giving us tennis lessons and they provided him with a basket of balls. There is a lovely spa for treatments at a price commensurate with this standard of hotel as well as activities like exercise classes, yoga, 6 km jogs, walks. Every day there is a different activity like star gazing, cookery with one of the hotels chefs where we were taught about the different properties of spices and herbs as well as being able to eat the dish at the end, nature walks, wine tasting ( the knowledge was put to good use when my white wine that night was not cold enough and I had a good excuse to reject it!), rum tasting, henna painting...all complimentary. Water sports available also included were water skiing, kayaking, pedallos, hobie cats, snorkelling, and a ride in a glass bottom boat. Bicycles are also available on a first come first served basis.The grounds are lovely and well kept. There are three restaurants...the main restaurant with a varied menu of dishes from Mauritius and other cuisines, the Gunpowder room with three large tables for four people each ...some evenings with a no choice Creole cooking and some no choice Japanese ( which had a supplement ),and On the Rocks where the chef barbecues fish and meat as well as other choices. Breakfast offered many different options from excellent pancakes, to eggs done all ways to Indian specialities all cooked fresh. There was also a good selection of food at the buffet including home made yogurts, fresh fruit the all important bran flakes,meats, chicken, nuts, different honeys,breads, and juices. Food was delicious, well presented in all the restaurants.Wine was very expensive...the cheapest being around £40 a bottle ( the type you can buy in an English supermarket at £12 for three bottles!) and wine by the glass at around £15-20 ) ,cocktails are around £10. Maybe if the drink was a little cheaper a few more people would sit in the bar drinking.again prices are I suppose commensurate with the hotels five star standard. There are two pool areas...one just for adults where you can sit either on the beach area or by the pool but both has the pools just steps away. There was also a beach area but it is rocky she you get into the sea. Loungers are comfortable with complimentary water, fruit and some days ice cream. As Mauritius has public beaches you do get the local people coming down and some people felt a bit uncomfortable as they stared at guests. There are also Beach hawkers who needed telling a few times that we werent interested in their shells etc. But what also sets this hotel apart are the staff. As my headline mentioned nothing was too much trouble. You want your toast more cooked...certainly sir...you want avocado and salmon with your eggs...certainly madam, you want pancakes and Mauritian dishes and eggs..certainly sir. And they remembered your likes and dislikes...my son reckons they made notes. Wherever you walk they treat you with respect ,bowing when they see you, asking after you.everyone from managers to waiters to cleaning staff had the same ethos on service. As you read review after review of this property which extols all its virtues you may think this place can’t be THAT good...but it is and more. We shall be returning and I look forward to my upcoming visits to Oberois in India.
What is it that makes you want to revisit a holiday location? In the past we would have said 'very little'. We are very lucky to have had the privilege of world travel, visiting exotic and some not so exotic locations. We love to learn, experience and enjoy other ways of life, cultures and foods. We feel that to go back to the same place is almost cheating us of a new experience. However....we have found a place that is so incredibly intoxicating and perfect that we cannot wait to arrive, never want to leave, and we count the days until our return. This mind bending place is the Oberoi Mauritius. On our last visit, which was the second time at the resort, we waxed lyrical in our review about this award winning place. It's almost like the Oberoi spell has now been cast on us and we cannot shake it off and after much deliberation...we put it all down to the staff. The Oberoi only ever employ the best, ultra special people who make the whole experience 'return able'. Natacha Tunda is efficient on an almost instinctual level. Her understanding of guests requirements is legendary. The more she gets to know you the more that you seem to seamlessly get the things that you need to make you happy. She is an expert on picking up a chance remark and running with it. Igor Boccia, head chef. Let's not talk about the food, although it is divine. A thoughtful, considerate, genuine man. Last year I burned my face in the sun and he brought me aloe vera. This year a little aloe vera plant was put onto our table as a gift... and as a practical reminder to not do it again! Sincere thanks Igor. By the way, the spaghetti is amazing! Arvin Khisto. Every single encounter with this man makes us smile. Perfect at his job which he does expertly and with a kind heart. Amal at the bar. He is a mind reader. Whatever you need it's there before you have voiced it. If he was a cocktail he would be a 'Mauritian with an international twist'. Rossan Busgeeth Did we mention that we found a starving puppy with a deformed leg? Or that we are taking it home to England once it is better? Rossan went above and beyond to help us with this emergency. He found out all information and even went to check on the puppy on his day off! The kindest sweetest man, and also amazing at his job. There are many others worthy of individual mention but we need to limit the length of this review to a reasonable read. Housekeeping, bar staff, maintenance, gardeners, beach, spa...( the lovely girl from Moka gave me the best massage I have ever had)...were all ten out of ten. To go back to our original point which is that the seamless, effortless, amazing experience that is the Oberoi Mauritius is all down to these guys. Finally, in our opinion, the Oberoi Mauritius's secret ambassador is the never failing Singh Gunsham. PRS Oberoi's original vision focuses on the guests, the integrity of a bound workforce, and to always do what is right. These values are deep in the heart of Singh's ethos. He epitomises them in his heart and by doing so teaches us all to be better people. We return to England wiser and richer due to this man and his work/life ethics.
A very romantic place to be. Lots of complimentary activities The personal is extremely helpful and nice. As you can expect from this kind of hotels it is quit expensive. No problem because it is worth any penny!
The best experience I have ever had. Great service, nice atmosphere, lovely scenery and fantastic food. I loved the spa treatment. The gym was also nice and it was great with activities and classes included in the price. The place was spotless clean. This was definitly the best experience I have ever had.
This was our first stay at an Oberoi hotel and we were very impressed. The rooms are great, the settings with such lovely gardens and views of the sea are an absolute joy to walk around. The service levels at this hotel are really high. An extremely happy, polite, well trained team of people look after you throughout. The feedback forms always ask you to mention a member of the team that has excelled, but here everyone is working at such a high level of care for the guests, that it is impossible to single one or two people out. It really is a hotel where they recognise that guests are on holiday and there to relax, enjoy and be looked after. Nothing seemed to be a problem. The food is also, of course, top rate and we were lucky enough to get on the cooking class they hold every week to see one of their top chefs show us how he makes his fish curry. Not sure we can replicate with such ease back home! We had a wonderful stay and would definitely recommend.
Transfer time from airport 1 hr. Check-in at hotel was efficiently and friendly handled by the staff. We spent seven nights in a villa with a private pool. The villa offered complete privacy and was equipped with everything you would expect from a luxury resort (big bathroom, extra wardrobe, comfortable bed, beautiful private garden, approx 25 m2 pool, deckchairs with umbrella, separate covered outdoor sitting area, etc). The service was impeccable, too. Our villa was cleaned while we had breakfast in the main restaurant, turn-down service in the evening, complimentary daily fresh fruit and bottled water, a welcome bottle of champagne). The hotel has three restaurants, of which we tried the main restaurant and the grill restaurant by the seaside. Both are highly recommended. We preferred the main restaurant for greater choice of dishes and selection of wines, but the grill was also very good. The service, the quality and the presentation of the food left nothing to desire. Special compliments go to the restaurant staff and to Mr Igor Bocchia, chef de cuisine). Breakfast (also served in the main restaurant) was also excellent (very good bread, real Italian coffee). The selection from the open buffet is somewhat limited, but there is a wide choice of freshly cooked breakfasts (international, Mauritian and Indian). For the evenings, there is also a beautiful bar area, with live music and sea views. The villas and the individual hotel buildings and public pools are set in a peaceful landscaped tropical garden. Nowhere excessive noise or obtrusive animation. Understandably, all this comes at a price. A three course dinner with wine will easily set you back by 100 - 125 € per person (starters € 20, main course € 40 - 50, dessert € 20, wines start from € 60). We would therefore recommend to book half-board where the breakfast and a la carte dinner are included (but no drinks), also considering that the hotel's location is such that no restaurants or shops are within walking distance. Even by car, reasonable restaurants (e.g. for lunch) are comparatively far away (e.g. in Trou aux Biches, Grand Baie or in Triolet). The price for the pool villa for two with half-board starts at about 750 - 850 € per night. However, Mauritius is not a cheap destination. A further small drawback is that the beach is not really good for swimming (too shallow and some rocks in between the sandy stretches). The beach service is fantastic, though (complimentary water, fresh fruit, journals for reading, refreshing cool towels). In summary, we would highly recommend the Oberoi Hotel in Mauritius. It is certainly on the same level of perfection as its famous sister hotels in India ( e.g. Agra or Jaipur).
Oberoi, Mauritius exceeded our expectations. The resort was beautiful and clean and the service was excellent at each level. We had a lovely time during our stay there. Enjoyed the garden and the dinner we had on the beach restaurant very much.
We had six nights, five days relaxing at the Oberon. The weather was mixed but always warm. The villa style layout of the rooms is our preferred style, all set in well manicured grounds. The staff were most obliging and the food varied and excellent quality. I used the spa twice and was pleased with the treatments. The only minor downsides were the sunken bath, uncomfortable shape and took a long time to fill. The shower though made up for this. The pools were quite small and only one or two could do lengths at a time. However, few guests swam so this was no problem. We may try the new Oberon near Dubai next.
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 1531 reviews