Maritim Resort & Spa Mauritius5.0 out of 5.0
Recent guest reviews
The Maritim is a fantastic hotel with great rooms, a long beach, great facilities, amazing spa, excellent food and a well equipped water-sports centre - everything you would expect from a 5* hotel. The drive in from the main gates to the hotel reception on arrival is great after a long flight - makes you feel you have arrived somewhere special. The welcome from the reception staff is as expected - very welcoming. There are some things that potential visitors should be aware that are not clear on the website - despite having the Prestige Room (the better room) access to the best parts of the beach are restricted to Suites or Virgin Holiday Club - if you like the beach book one of these - the rest of the beach can get busy. If the pool is your preference be ready for an early start as most sun beds are gone by 8am - the hotel has a Fair Beach and Pool policy (sun beds cant be left empty for 90 minutes or more) but sadly it does not enforce it (but does enforce its dress code in the evening). Unfortunately the main disappointment is the service at La Maree Restaurant and Bar - never enough staff at peak times to provide the service you would expect from a 5* hotel - even the staff are frustrated. I understand hotel costs have to be managed but cutting staff from the front line - bars and restaurants at peak times is not the place to do it. There is a lack of consistency of service (some excellent, some poor) across the resort - if management could address this then you would deserve the 5* rating. Having said that, the price of this hotel relative to other 5* Hotels is excellent value and great place to take a vacation - just be aware of some aspects of service could disappoint at times. For the right price I would return.
We spent three weeks here at the end of September/ beginning of October. This was our fifth visit and we had a really wonderful time. We received excellent service from the beginning of our holiday right to the end and really can’t fault anything. The staff were excellent, friendly and helpful. This includes Gopee who cleaned our room, the beach boys who brought our drinks and the waiters, waitresses and bar staff. The two ladies who serve in the Quarterdeck bar are to be recommended. We noticed a difference in the Belle Vue restaurant this year. The staff were really friendly and helpful and we thought the range of food was excellent. We were told that all the breads are now baked in the hotel everyday and they were certainly delicious. It was good to see that new serveries have been introduced and all foods are now covered hygienically. It is a shame, that when the hotel makes such an effort to cover the food some people still insist on picking food up and even putting it back with their hands rather than using the tongs and spoons provided. We even saw one gentleman picking up fish fingers with his hands! Obviously, this is not a fault of the hotel just some guests. Overall, this is a great place for a holiday in a beautiful area. There are plenty of free water sports to try, other activities such as archery, pilates, water aerobics and the hotel gardens to visit, just to mention just a few options. The beach is ideal for walking on either side of the hotel, not long walks but pleasant all the same.The sea is great for swimming and some snorkeling. The boats are kept away from the beach area by marker buoys. We had a really great holiday and it lived up to our expectations and more.
I stayed here for 10 days with my 23 year old daughter and it was amazing. The food was excellent - we preferred booking our dinner at one of the beach restaurants - le mere was our favourite, but the buffet was excellent as well. The water sports facilities were excellent - we water skied every day . Also loved the kayaks, paddle boards and the glass bottom boat. We paid extra for the horse riding and loved it. All the staff we met were wonderful - so helpful.
We stayed at this resort for our honeymoon and can honestly say that we had an amazing holiday. The butler service was excellent and everything else blow our minds away. 10/10 for our butler ( Sailish ) so thank you! Just to note that in the evenings for dinner , the dress code is smart casual and for the fine dining experience no jeans and you must wear a button up shirt. We used Travelbag in the UK as our agency. I don’t recommend using them as they don’t know the finer details of their honeymoon packages.
We’ve just returned home after our second visit to the Maritim. When we arrived Abishek the head porter gave us the warmest wecolme so good to see him again, as did front of house Manoj Maungur and all the reception staff, I’m not quiet sure how, but they remembered us from last year and it was so lovely to see everyone. From that moment it was as if we had returned home... Everything was as perfect as we remembered from last year, we made the most of all the facilities from Archery with our dear friend Yevishka, Golf with Sachin to early morning horse ridies on the beach with Dario & Jean Francois who also managed this year to talk me into swimming with my special horse Jungle Skyline, wow such fun... The food again was excellent and it was made even more special seeing our friends again especially Suraj. The all inclusive package had changed slightly, but still very easy to understand with plenty of choice with drinks and food. This year we treated ourselves to the Helicopter trip to the “Under water waterfalls “ unmissable experience, it was fabulous. We also went on the Pamplemouse cycling trip we had a brilliant time and Vic is so knowledgeable. Port Louis on Saturdays is a must along with Grand baie shopping is fabulous at both places. The hotel and grounds are amazing, everyone works tirelessly to make your stay as special as it could be, we didn’t leave until 18.00hrs so we spend our last day packing as much in as we could, thankfully after booking out of the room there is the best facilities in the departure lounge for last minute showers and change before leaving. Thank you to everyone for making our holiday memorable again, we can’t wait to return.
If you want a beautiful location, stunning views, gorgeous beach and sea, delicious food, kind, helpful staff who cannot do enough for you together with the cleanest most well appointed resort I have ever stayed in then go to the Maritim. I cannot fault this place, if you can book the prestige room, then do so as its beautiful. La Maree is a fantastic beach restaurant, the barbecue nights which are held at the back of the restaurant are amazing, the grounds surrounding the Chateau are stunning. Mark Twain wrote that Mauritius was made first, then heaven. In my opinion Mauritius was made first, then the Maritim, then heaven. In short, absolutely wonderful. Staff who were even more amazing than the other amazing staff were Ishwaree at la maree, the two young waiters who ran the barbecue and Priscilla at the Spa and the barman who looked after the far end of the beach.
I could write a very long review about the awesomeness of this hotel and it's staff. However, I sense that folk on this site tend to want to read and move on to the next review, so this won't be a 'War and Peace'! As a family of 5, with three boys (10,14,18) we had two interconnecting Privilege Rooms on an AI basis. We requested the rooms close to the reception/pool/restaurant as our 14 y.o was on crutches. The hotel delivered on this request, and the rooms were spacious, spotlessly clean and comfortable. The AI package was incredible with so much food/drink/watersports all part of the deal. From glass bottom boat trips, to wake-boarding, and from mocktails to cocktails there were no hidden costs. The food was delicious and the selection at the buffet and other on-location restaurants were top notch. Staff were the best I have experienced - ever. From the very first welcome to the farewell, the bar and restaurant staff, the sports team and the water sports pro's never stopped smiling and couldn't do enough to make our holiday the best it could be. Will we go back? Yes 100%. Would I recommend it to couples, young families, and older families (such as mine)? Yes 100% - something for everyone. Any downsides? Only that the sunbeds at the pool tend to get taken by 8.30am, and the hotel need to provide more sunbeds as not all guest want the beach every day. Other than that it was sunshine and smiles all round.
We did not initially book the Maritim but had to change our booking when our first choice of hotel cancelled due to refurbishment. After reading all of the reviews about how confusing the all inclusive was I felt a bit apprehensive. However I need not have worried. It is very clear which items on the menus you have to pay a supplement for and it is also explained on arrival by the lovely ladies on reception. Obviously you can eat what you want from the buffet but there are plenty of choices from the other restaurants that you do not have to pay for. Out of the 12 days we were there we only ate in the main restaurant twice not because of the quality of the food just that we prefer not to eat buffets. We ate in la maree,las Filios and the banyan and only paid extra for one meal. You have to book the restaurants at reception and we used to book 3 or 4 days at a time.The service in the restaurants can be slow and is inconsistent, sometimes we were served very quickly and at others we waited a long time for drinks. We got used to this eventually and just went with the flow. We had breakfast every day at la maree which was lovely . As we were celebrating our 30th wedding anniversary we were given a complimentary candlelight meal at The Chateau Mon Desire which is the hotels fine dining restaurant. There is loads to do here but it was nice that no one pressurised you to join in. We only did the kayaking and my husband played golf. We hired a car for three days and that was enough really. We took the hotel shuttle to Port Louis which was actually a shared taxi and that was fine. I used the hairdressers at the spa twice which was great. We mostly stayed on the beach and always found sun beds although I imagine in high season it will be difficult to get a bed by the pool unless you are up at the crack of dawn. We were never bothered by the few beach sellers who roam up and down the beach . I also noticed the reviews about the dogs , we only ever saw two or three and they were not a problem. The cocktails at the beach bar were better than the quarter deck and again the service could be slow. All of the staff were very helpful and we did hear that the hotel is trying to recruit more staff. The rooms at the hotel are fine and a good size but starting to look a little tired. As previously mentioned all of the reception staff were fabulous and very friendly and helpful. All in all I would recommend this hotel to anyone coming to Mauritius and it is on a lovely beach, although For me personally I was a little disappointed in Mauritius itself.
Have just got back from 11 days at the Maritim. Absolutely loved it. The island itself, the resort, the food and the staff were all top notch. We spent a lot of time at the suite beach. The service there from Jay was amazing. The snorkelling offered by the hotel was just as good as what we had from a specialist snorkelling tour to the south east of the island. A trip to the south to see the Black River Gorge and surrounding area was v good. Our fav food was the BBQ....it seemed a little strange to have to share a table with others fir an a la carte meal, but turned into opportunities to meet other guests. Our only real issue during the stay was with the bars.....both the La Maree bar and the quarterdeck bar seemed to run out of rum on a few nights we were there! The service in the quarterdeck bar got v slow after 9pm.
This is a lovely resort with everything you need for a relaxing holiday. Best you go for all inclusive or premium all inclusive. This entitles you to everything or on some items a big reduction. We stayed 2 weeks and ate in all the restaurants for no additional charge and as many times we wanted. Just book them when you arrive so you wont be disappointed. The food is lovely and very high quality. Drinks are great as well as the wine which is very nice. Staff are brilliant and the place is very clean. We did watersking (foc) and horse ridding (small charge). Highly recommend this hotel. Loved it.
- Free breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located 1.5 mi (2.4 km) from Turtle Bay Marine Park, Maritim Resort & Spa Mauritius is within a 10-minute drive of Mauritius Aquarium. This 5-star resort has 212 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's on the beach and also within a 15-minute drive of Pamplemousses Botanical Garden and Immigration Depot.
Free breakfast is included with your stay. There are multiple options for onsite dining with 6 restaurants, including Belle Vue, which has pool views. Satisfy your hunger from the comfort of your room with 24-hour room service.
The 212 individually decorated accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, coffee makers, and free newspapers are other standard amenities.
Guests of Maritim Resort & Spa Mauritius enjoy a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 114 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a sauna, outdoor tennis courts, and free WiFi in public areas.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 3588 reviews