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Maritim Resort & Spa Mauritius

5.0 out of 5.0

Recent guest reviews

We had a week here and had a great time, the kids loved the water sports especially the waterskiing and diving. The standard food was okay. The best place to eat was Château Mon Désir , food and service was outstanding. This was our first trip to Mauritius so cannot compare the hotel to others on the island. Only complaint was the time it took to clear the immigration at the airport, it was very slow with about 6 officials handling 3 planes. Considering that tourism is their major source of foreign exchange you would expect that your first impression of a country is a good, waiting over a hour to clear immigration is not great!

We had a marvellous holiday at the Maritim Beach Resort and Spa. The accommodation was excellent the food superb and staff amazing. We only have a few small hopefully constructive criticisms; it might have been nice if they had varied the AI menu at the La Marie restaurant in the evening as they did in the day. It was a stunning place to eat and a bit more variety would have made it perfect. Also the room service costs were a little high. My husband is an early riser and on a few nights we just fancied a meal in the room with a film but the cost was off putting. We were staying at the resort on an AI basis but it cost us over £10 for one pizza to be delivered to the room which we thought was a little excessive. Maybe they should rethink this? We would definitely recommend this resort though and plan to return as soon as we can.

We booked a suite in this great hotel and were lucky to be allocated The Presidential Suite which was very impressive including sauna and Jacuzzi bath on the balcony. All suite occupants have a private beach benefiting from excellent personal waiter service. Our accommodation was on an all inclusive basis which has a rather complicated criteria in respect of the restaurants and menus. However the food was excellent in all venues including the buffet restaurant which boasted a vast array of superbly presented dishes. The holiday complex offers many activities - water and land based including a well maintained 9 hole golf course.

We chose Maritim Reort & Spa as our venue for our wedding and honeymoon and had a fabulous time and could not fault it. As everyone knows wedding can be stressful however the Maritim made it very easy and our day was the best day ever. Everything was very well co-ordinated and we can't thank Hansini within the Wedding & Banquet team enough for everything she did for us; arranging us to travel to the city to complete the signage of all the paperwork, our music choices, photographer and videographer (who were absolutely amazing and put us at ease all day), flowers, location, witnesses, the list is endless and very stress free. We were in a Suite room which was spacious with a huge comfy bed and with a lovely bathroom. Lovely balcony with sun loungers and table and chairs, with this came access to the private suite beach area where we were allocated specific beds for the duration of our holiday and the service there was second to none, never had to wait for drinks/food. Jay, in particular went above and beyond each day to make our stay perfect. We were 'All Inclusive' and found it very easy to understand the menus and where there were any supplements, not sure why we have read many reviews saying that the all inclusive options were confusing, if you take time to look a the menus properly its very easy to follow. The bars and restaurants were good as was the service. The buffet breakfast in the Belle Vue restaurant was good however we loved having breakfast each morning on the beach at La Maree which had table service, which was wonderful and lunch/dinner was great there too. The staff at the La Maree bar and restaurant were great to chat to and always ensured you had a good night. Again I need to mention Varun behind the bar who went above and beyond what he is paid to do and made our visits there great. The beach barbecue Les Filaos restaurant food was also good and wished we had booked more nights there. Never felt awkward sitting at the benches with others and felt comfortable either speaking or keeping our conversation to ourselves. Eric, well what can I say, you are great at your job and made our visits to the restaurant very enjoyable, look forward to visiting again and hopefully you will still be there. The Quarterdeck bar was great and perfect views for chilling with a cocktail anytime of the day or night We loved our stay and thought it was a great hotel with helpful, friendly staff. We probably would have given it 5 stars had it not been for the following: Evening entertainment below the Quarterdeck bar was poor and could be improved. The dress code – this should be relooked at. We have been to plenty 5* hotels that allow men to wear dress shorts in bars/restaurants, why does it need to be long trousers? It also states no mini skirts however we saw plenty of females wearing very short skirts/dress and they were not turned away from the bars/restaurants. Men can be very smart in dress shorts, we are not talking beach wear or sports shorts. Thank you once again for making our wedding day very special, We would definitely return. Mark & Jacqui Hoskisson

I have just returned from a week's stay at the Maritim. It was my third trip to Mauritius and I loved the previous two hotels we stayed at. (Club Med Pointe Aux Canonniers and Sugar Beach). The Maritim does not vaguely compare and is in no way a 5-star resort. It disappointed us on every level aside from a beautiful location, pool area and a good range of land and water activities. We stayed in family standard rooms which look over an ugly roof with a very partial view of the sea. We had issues with an air conditioner and a visiting cockroach amongst other bugs. The food was dreadful. There was very little variety in the buffet and hardly any simple options for my kids. As pointed out in other reviews, the AI exclusions make no sense such as being charged for a burger in the bar while they were served for free in the buffet restaurant. The Filaos barbeque restaurant was a real low point - we were squashed on benches next to other guests (with no mention of table sharing when we booked) and had to eat our meal with poor starving dogs wandering around. With a few notable exceptions (especially one of the young guys who drove us to the animal farm on the golf cart) the service is very poor and staff are unfriendly and unhelpful. There is also an issue with many service staff not being able to speak English very well and understand the orders. My last point is that the hotel lacks atmosphere and does feel like part of a hotel chain as opposed to the more unique and personal Mauritian hotels we visited previously. I would not recommend the hotel to travellers and suggest one researches other options in the 4/5-star range.

We arrived Christmas Day and stayed a week in a suite. Hotel is beautiful with a really pretty spa and set in ample grounds with the Citron river and ruins to explore, together with riding centre and giant tortoises. We were all inclusive, and, although there were quite a few supplements for some restaurants, we felt the overall standard of the buffet was fine - chef Sewduth Premchand’s pain perdu and bread and butter puddings with vanilla sauce are worth going for just alone!! And it’s served at brealfast too! Bliss. We paid extra for steak and lobster evenings and found the food worth it. We also dined at Chateau Mon Désir for New Year’s eve and although expensive, it was fine dining and the ambience and staff made it an experience to see in the New Year - and it was nice to dress up! The Chef came out to speak to us and we found he appreciated the effort to dress. He has worked there for 26 years, so it said something about the standard he maintains. Excellent. They also had a rosé from St Tropez on the wine list that I drink when there, so that was a nice surprise and a must to see in the New Year, having had champagne on arrival. Staff are generally fine, although some can be hit and miss and I agree with some comments as to surly aspects, but one needs to remember some guests are equally offhand, it’s hot and, from what I saw, they work damn hard! Our suite was large and very well appointed and moments from our private beach reserved for suites and near La Marée restaurant which was ideal for sundowners! Beach is very pretty and watersports and activities are excellent. We would certainly return to Mauritius and the hotel. Island is worth seeing. I did Port Louis (not much there, but Waterfront area nice to people watch), Pamplemousse Gardens, worth it for giant lillypads and lotus ponds, then a southern tour taking in Chamerel and 7 coloured earth. All good. Recommend private taxi driver as best way to explore. Can hardly believe a week ago we were still there. Thanks Maritim for a truly chilled holiday! Also wildlife abounds and adds to the locale - we saw black crabs, geckos, fruitbats, the tortoises, frogs, various fish, resident duck, and a rare tang - like a short spined hedgehog, quite rare as they are hunted! Can well recommend.

We have just returned from our honeymoon at the Maritim. What a beautiful hotel in a stunning location. The staff were incredibly helpful and tended to our every need. The spa was just beautiful - we loved our treatments which were delivered by professional, friendly staff. We enjoyed all the restaurants and I was particularly impressed as a vegetarian with the variety of vegetarian food on offer. We would recommend the horse riding and astronomy on the beach (astronomy could have been better promoted - we only found out about it by chance). The beach was idyllic and we were impressed with the beach staff who responded to us very quickly when we wanted drinks. Our room was beautiful and spotlessly clean - really can't find fault with the place. I'd highly recommend this for honeymoon couples or people looking for a luxury hotel în paradise.

Like most things with a bewildering array of choice picking a hotel sometimes is just about the luck of the draw ( with a bit of research ) .. We certainly hit the jackpot with the Maritim. Ok was it absolutely 100% excellent no and little things could annoy if it wasn't for the fact you are chilling in paradise .. leave the rat race mentality behind and enjoy.. the food was definitely the best at an all inclusive I have had and yes not everything is all inclusive but believe me it is v easy to navigate and the end bill was exactly as expected. It really was a pleasure to stay at and I would happily stay again and recommend..

I've just spent a week at the Maritim. It's my 3rd holiday in Mauritius and I can say, unequivocally, that it's the worst hotel I've stayed at there and it is definitely NOT a 5-star hotel. Let me first highlight some of the good things. The hotel is beautifully situated and the outdoor sport facilities are great. However, the service, with a few notable exceptions, is generally appalling. The staff show no inclination to serve you, are incredibly slow to respond and are usually surly and unsmiling when they do serve you. The food in the main restaurant is very average, although we had some good meals in the Asian fusion restaurant and the BBQ restaurant. However, while eating at the BBQ restaurant, you are subjected to having starving dogs around you while you eat your meal. I am a passionate animal lover and found it extremely uncomfortable. But, as pointed out by previous reviewers, the biggest problem with this hotel is the way the "all inclusive" package is structured. I am more than happy to pay in for expensive items such as imported champagne, good wine or expensive cuts of meat. But when you're paying in for items such as hamburgers (which, by the way, take 25 minutes to be served), it gets ridiculous. I definitely won't be returning to the Maritim. There are far better resorts in Mauritius priced at a similar level.

We have just returned from 5 nights at the Maritim over Christmas. Originally planned for 7 (and paid for) but flight issues meant we arrived late. The hotel itself is well presented and set in beautiful grounds. The staff on the whole were friendly, but the service was not excellent. For example the service on the beach is not good, we found ourselves having to find the staff to get any service and we couldn’t help feeling that they were missing a couple of waiting staff in each restaurant. The “all inclusive” package is one of the worst we have experienced anywhere for supplement charges, not just on alcohol but on many menu items. The buffet was supplement free. We purchased an additional “gourmet” package and still found that there were only 2 choices included at the Chateau restaurant. Surprised that soft drinks - including water - from the mini bar were not included in the price. The hotel accommodation is good, despite the bathroom towels having seen better days. We requested a late check out (2 hrs) and they wanted to add extra to our bill, but had never discussed an additional charge when it was arranged. All in we left this hotel feeling disgruntled with their charging policies which should be made clear before booking.

Turtle Bay, Terre Rouge Balaclava Pamplemousses

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located 1.5 mi (2.4 km) from Turtle Bay Marine Park, Maritim Resort & Spa Mauritius is within a 10-minute drive of Mauritius Aquarium. This 5-star resort has 212 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's on the beach and also within a 15-minute drive of Pamplemousses Botanical Garden and Immigration Depot.


Dining

Free breakfast is included with your stay. There are multiple options for onsite dining with 6 restaurants, including Belle Vue, which has pool views. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

The 212 individually decorated accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, coffee makers, and free newspapers are other standard amenities.


Property features

Guests of Maritim Resort & Spa Mauritius enjoy a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 114 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a sauna, outdoor tennis courts, and free WiFi in public areas.

Room options

Double Room (Prestige)

Full 1 | Sleeps 3

Single Room (Prestige)

Twin 1 | Sleeps 2

Single Room (Privilege)

Twin 1 | Sleeps 2

Suite

Twin 4 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 3639 reviews