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Matsumoto Hotel Kagetsu

3.5 star property

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Photo gallery for Matsumoto Hotel Kagetsu

Massages
Exterior
Daily buffet breakfast (JPY 2750 per person)
Public bath
Twin Room [Main Build.] | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4-8-9 Ote, Matsumoto, Nagano-ken, 390-0874
  • Place, Matsumoto Castle
    ‪6 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪8 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪15 min drive‬

Room options

View all photos for Japanese Style Room with 12.5 Tatami Main Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 12.5 Tatami Main Building

  • Sleeps 4

View all photos for Japanese Style Room with 14.5 Tatami Main Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 14.5 Tatami Main Building

  • Sleeps 4

View all photos for Japanese Style Room with 10 Tatami Old Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 10 Tatami Old Building

  • Sleeps 4

Single Room Old Building

  • Sleeps 1

View all photos for Single Room (Main building)

Desk, laptop workspace, soundproofing, iron/ironing board

Single Room (Main building)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room [Main Build.]

Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room [Main Build.]

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room (Main building)

Superior Twin Room (Main building) | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Twin Room (Main building)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese room 10 tatami mats(Main building)

Desk, laptop workspace, soundproofing, iron/ironing board

Japanese room 10 tatami mats(Main building)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building) | Desk, laptop workspace, soundproofing, iron/ironing board

Japanese room 12.5 tatami mats（Main building)

9.0 out of 10
Wonderful
(2 reviews)
  • Canal view
  • 258 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building) | Desk, laptop workspace, soundproofing, iron/ironing board

Japanese room 14.5 tatami mats（Main building)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Room, Annex Building

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building | Desk, laptop workspace, soundproofing, iron/ironing board

Comfort Twin Room, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Annex Building

Suite, Annex Building | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Annex Building

7.4 out of 10
Good
(3 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

Desk, laptop workspace, soundproofing, iron/ironing board

Run of House

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 2 Twin Futons

View all photos for Semi Double Room, Main Building, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Semi Double Room, Main Building, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Run Of House

  • Sleeps 4

View all photos for Classic Suite

Classic Suite | Living area | TV

Classic Suite

  • Park view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Semi-Double Room, Non-Smoking ([Main Building] Semi-Double)

  • Sleeps 2

Economy Double Room

  • Sleeps 2

Japanese-Style Superior Room-Annex-Non-Smoking

  • Sleeps 4

Japanese Deluxe

  • Sleeps 3

Japanese-Style Superior Room-Non-Smoking

  • Sleeps 4

Room Selected At Check-in-Non-Smoking

  • Sleeps 2

View all photos for Annex Regular Floor Compact, Corner Double With Bath

Desk, laptop workspace, soundproofing, iron/ironing board

Annex Regular Floor Compact, Corner Double With Bath

  • Sleeps 2

View all photos for Old Wing High Floor Junior Suite, Double With Bath

Desk, laptop workspace, soundproofing, iron/ironing board

Old Wing High Floor Junior Suite, Double With Bath

  • Sleeps 2

View all photos for Single Room Main Building

Desk, laptop workspace, soundproofing, iron/ironing board

Single Room Main Building

  • Sleeps 1

Superior Twin Room Main Building

  • Sleeps 3

Suite Old Building

  • Sleeps 2

Deluxe Twin Room Old Building

  • Sleeps 2

Cozy Twin Room Old Building

  • Sleeps 2

Twin Room Main Building

  • Sleeps 2

Twin Room Old Building

  • Sleeps 2

View all photos for Japanese Style Room with 8 Tatami Old Building

Dining | Breakfast, lunch and dinner served

Japanese Style Room with 8 Tatami Old Building

  • Sleeps 3

Japanese Style Room with 10 Tatami Main Building

  • Sleeps 4

Comfort Twin Room Old Building

  • Sleeps 2

About the neighborhood

Matsumoto

Matsumoto Hotel Kagetsu places you within a 15-minute stroll of popular sights such as Matsumoto Castle and Matsumoto City Museum of Art. This 86-room, 3.5-star hotel has conveniences like a full-service spa, free in-room WiFi, and a hot tub.

What's nearby

  • Matsumoto Scale Museum - 3 min walk - 0.2 miles
  • Matsumoto Castle Black Gate - 5 min walk - 0.3 miles
  • Matsumoto Castle - 6 min walk - 0.4 miles
  • Matsumoto City Museum of Art - 8 min walk - 0.4 miles
  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles

Getting around

  • Matsumoto Station - 17 min walk
  • Okaya Station - 25 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 36 min drive

Restaurants

  • ‪The Sake Pub - ‬2 min walk
  • ‪COFFEE & FOOTBALL 喫茶山雅 - ‬1 min walk
  • ‪山女や - ‬2 min walk
  • ‪al coffee & bake - ‬2 min walk
  • ‪I;caza - ‬1 min walk

About this property

Matsumoto Hotel Kagetsu

A full-service spa, free WiFi in public areas, and a hot tub are featured at Matsumoto Hotel Kagetsu. Self parking is available for JPY 880 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include meeting rooms, free newspapers, and a terrace.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, phones, and desks are also available.
Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 880 per night)
  • Self parking on site (JPY 880 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ikaza

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for JPY 2200 per night
  • Cribs/infant beds are available for JPY 3300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 880 per night
  • Nearby parking fee: JPY 880 per night (295 ft away)
  • Crib (infant bed) fee: JPY 3300.0 per night
  • Rollaway bed fee: JPY 2200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Frequently asked questions

Is free cancellation available at Matsumoto Hotel Kagetsu?

Matsumoto Hotel Kagetsu offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Matsumoto Hotel Kagetsu?

This hotel is located in Matsumoto, just steps from Matsumoto Scale Museum and Nawate-Dori, and within a short walk of Matsumoto Castle. You'll also find Matsumoto Castle Black Gate and Fukashi Shrine less than a mile away.

Is there parking available at Matsumoto Hotel Kagetsu?

Yes, parking is offered for JPY 880 per night.

Is a spa located at Matsumoto Hotel Kagetsu?

There is a full-service spa available for guests to enjoy and services include massages.

Does Matsumoto Hotel Kagetsu have a casino on the premises?

No, Matsumoto Hotel Kagetsu doesn't have a casino.

Will I find an indoor pool at Matsumoto Hotel Kagetsu?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Matsumoto Hotel Kagetsu a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Are there hot tubs at Matsumoto Hotel Kagetsu?

No, this hotel doesn't have a spa tub.

Does Matsumoto Hotel Kagetsu feature a restaurant that includes a breakfast menu?

Yes, Matsumoto Hotel Kagetsu serves buffet breakfast for a surcharge each morning at Ikaza.

Will Matsumoto Hotel Kagetsu allow pets to stay for free?

No, pets aren't allowed at Matsumoto Hotel Kagetsu.

Are there connecting rooms at Matsumoto Hotel Kagetsu?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Matsumoto Hotel Kagetsu?

The closest major airport to Matsumoto Hotel Kagetsu is Shinshu - Matsumoto Airport (MMJ), which is 9.6 mi away (36 minutes by car).

Are there rooms with balconies at Matsumoto Hotel Kagetsu?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy canal and city views.

Matsumoto Hotel Kagetsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 560 out of 967 reviews
Rating 8 - Good. 305 out of 967 reviews
Rating 6 - Okay. 68 out of 967 reviews
Rating 4 - Poor. 25 out of 967 reviews
Rating 2 - Terrible. 9 out of 967 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Feb 2026

10/10 Excellent

Jose N Munoz

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle.
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness
Lovely hotel with excellent staff and service.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stay in Japanese style room

The cleanliness and condition of the Japanese style room was excellent with separate entrance, washroom, toilet and 3 tatami areas giving more than ample space for 3 guests. Breakfast was good and the staff efficient and helpful. Didn’t try the onsen as just a brief stop
Stayed 1 night in Sep 2025

8/10 Good

yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
na
Stayed 1 night in Sep 2025

10/10 Excellent

Yu

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric, San Luis Obispo

Stayed 2 nights in Jun 2025

10/10 Excellent

Nitya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities.
Stayed 2 nights in Jun 2025

8/10 Good

Janine, Indio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed in this hotel for 1 night so we could visit Matsumoto Castle and the location was perfect because the hotel was only a 5 mins walk from the castle. The room was clean and the bed and pillows were comfy. I would stay here again for sure.
Stayed 1 night in May 2025

8/10 Good

Mayu

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The building itself was bit old, our room had discomfort smell in the bathroom all the time. Nice to have a public bath for relaxing. Buffet style breakfast was very busy, but lots of good selections of Japanese/western style food. I really enjoyed the locally made egg with bonito on rice!
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, room comfort

A bit disappointed

We stayed in the older section and it is due for renovation. The toilet flush was the loudest I have ever heard. The masks on the walls show the need for paint. The dinner was good the breakfast buffet had a wide selection but none of it was outstanding.
Stayed 1 night in Mar 2025

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay, the staff was helpful in helping me send my luggage through a luggage forwarding service.
Stayed 1 night in Feb 2025

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 7 nights in Feb 2025

8/10 Good

Kazumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティーが充実していた。 温泉は良かったけど露天風呂があったらもっと良い。男風呂までの動線が喫茶店を通り抜けなければ行けず微妙。全体的には満足でした。
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel, San Diego

Stayed 1 night in Feb 2025

10/10 Excellent

piyaporn bunsangjaroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel, old but clean
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jan 2025

8/10 Good

Jay Sheng Quan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel lobby. The hotel provide a cozy and safe eny
Stayed 1 night in Dec 2024

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