New Hotel of Marseille4.0 out of 5.0
Recent guest reviews
Had thought the program I was attending had managed bookings for two of us for two nights. Nothing of the sort. However, after making a few calls to groups holding reservations, the staff was able to confirm us. Magnificent service by Florence! The restaurant has a tremendous lunch and service. The sea bass is terrific.
This is fine as a base to explore Marseille, but I think there are better places to stay. It's trying to be an arty hotel, but in reality it's just a standard hotel with a few arty bits scattered around. The facilities are fine, so don't let this put you off, but I just felt it was trying to be something it wasn't and had a bit of an identity crisis. The breakfast was fine and everything else as you would want it. It's a short walk into the port area and most of the streets nearby have few endearing qualities (the road tunnel was the quickest route to the port for example). If I was back in Marseille I would probably not stay here, but there's nothing terrible about the place if this is where you end up!
Really nice hotel and staff. Only annoying thing is that you have to wait till 3pm to check in which we weren't informed of before. Other than that it's great. Nice breakfast too, lovely bar and pool area. Standard rooms were way bigger than expected!
we stayed for 6 nights from 3-9 of Sept and we had a lovely time. The hotel is just a short walk to vuex port and a wide range of restaurants and bars. Our room was spacious, clean and had a safe and locataine bathroom products. The food was lovely and cocktails very nice. Concierge was super helpful with getting us the best tour company for day trips which was brilliant! Downsides: very expensive for dinner and drinks. There is water and a nespresso machine in rooms but again expensive. Pool was like ice all day everyday as the sun never gets to it which was disappointing as we really booked for the pool and couldn't swim. Overall great stay though!
We booked this hotel last minute and were pleasantly surprised with our stay. The reception staff were friendly and very helpful. Location: This hotel is only a 10 minute walk to the harbour area. There is a bus stop just outside the hotel so easy to get to from the central train/bus station (Bus 82s) and to other tourist attractions. There is a small beach in Le Pharo and a casino supermarket for water etc.; both are a 5 min walk from the hotel. Room: We had a superior room on the 4th floor for 6 nights. All suites on the 4th (top) floor had large balconies; the front rooms overlooked the harbour, whilst the ones at the back gave views of the Notre Dame de la Garde. The rooms were spacious, comfy, clean and modern. There was a coffee machine and mini-bar, although use of them was at a cost. There was a safe for personal belongings. Restaurant: We used this once. The food was excellent when it arrived, but we found it too expensive, had to wait ½ hour before our order was taken (we were the only people in the restaurant at the time), and the bar/restaurant staff weren’t overly friendly. We found there was plenty of local and reasonably priced restaurants down in the harbour. Facilities: The pool is a little small but nice to have for those hot days. The sun loungers were limited, although we only had one day when we couldn’t access some, so not bad for peak season. The only downside is the hotel has a café next door to the pool, and often this was full of locals and businessmen who would stare at guests using the pool. This felt a little uncomfortable. Note: Make sure you have your credit card for the room deposit. If you do not have a credit card they will charge you a deposit of 150 euros per night of your stay. They do not accept debit cards for this.
The rooms on the 4th floor have large terraces, bathrooms are oversized for Europe and the rooms are comfortable. We stayed for a week and I saw 4 different rooms. The suite was great with a comfortable sitting area. The wood flooring in the rooms should be scrubbed better and more often but the over all decor, cleanliness and amenities were fantastic. The restraunt is pricey and the servers are not overly friendly. The front desk people, management and maintenance people were fantastic. The view on the port side is best. We booked with Trip Advisor and paid substantially less than the posted pricing. The location is walking distance to the port area and other areas of interest. We will stay here when visiting Marsaille.
I have just returned my hen weekend and the destination of Marseille was a surprise. I had the best weekend and think Marseille unjustly has a slightly bad reputation. Its a big city (the 2nd largest in France apparently), the people are so friendly and helpful and there are lots of hidden treasures in Marseille. Our hotel was a great location, just 10 mins one way to the port where there are loads of bars and restaurants and 10 mins the other way to the beach. The hotel is lovely and modern, rooms a good size and the beds are so comfortable. The pool is a little on the small size and sometimes you have to be up early to get a sun bed but other than that I was very impressed. Opposite The New Hotel is the Sofitel Hotel which has a gorgeous roof top bar. If you go to Marseille I would really recommend the Electric Bike Tour with Ebike tours (that was so much fun and so easy) and definitely take a trip to Cassis - beautiful and chic resort. We also did a couple of vineyard tours which I loved. All in all I loved The New Hotel and Marseille and would not hesitate in recommend a trip there
Lovely rooms, friendly staff, poolside with bar and restaurant service and easy reach of the old port/marina. Restaurants in Marseille stop serving around 10:30pm. We would have been glad of 24-hour room service when we missed out on a meal out, but otherwise had a very enjoyable stay.
We stayed at the hotel for 4 nights. It is ideally situated just out of the Port but only a short walk away. Having been in Marseille for 4 days I wouldn't have wanted to stay anywhere else, I never saw another hotel with a pool although i'am sure there would have been. Upon our arrival the Bell boy ( which was on his top) was extremely welcoming & helpful. The room was very spacious and extremely clean & tidy. I was aware the rooms had Nespresso coffee machines in them so I took my own pods to have a coffee. There was plenty of wardrobe space , slippers & bath robes. We used the pool each day and towels were given from the bar. We couldn't fault our stay and if we were to go back we'd definitely stay here.
My child and I joined my husband, who was staying at the hotel for work for a few days. It is an ok boutique hotel but location is great. It's right across the Palais Du Pharo where a nice big park and playground is situated. There are cafes and shops near the hotel so that's convenient. Bus stops to Old Port and Notre Dame are just a stone's throw away. But we mostly walked down the pier even took a ferry across to the other side of the Port one day. There's a beach just 5 mins away from the hotel. Very convenient. The hotel itself is fine for a short stay. I wished there's a kettle or coffee making facility inside the room. The hotel is clean however the corridors are quite dark we got used to it after the second. The pool is not big but nice enough for a quick swim but too deep for young children. The breakfast spread is decent. We had most of our meals at the hotel restaurant as the food are really quite good. You can either choose from their daily special menu or the standard menu (2 course or 3 course at very reasonable prices). Their wine list is lovely too. A few restaurant staff were attentive but the rest seemed a bit snooty. (Is that just a French thing?) I must praise the Concierge personnels at the hotel especially Nicholas and Gary (?) they both were extremely helpful in giving me tips on where to visit during my stay. And forever thoughtful for instance giving me and my child bottles of water before we left the hotel when the weather was really hot. I had an unpleasant experience on my last day as my wallet got stolen whilst out of the hotel, the Concierge was particular helpful in helping me and child to get back to hotel safely (and without any cash left!). Thank you once again Nicholas for being so switched on and quick in your actions. My husband and I really appreciate it. The front desk personnels however, well, none of them really bothered to help much. Surprisingly their English isn't as good as the concierge guys. Whenever we had a question they directed us to the concierge. Their main role it seems is to handle check in and out procedures. But again, might be just a French thing.
- Close to Notre-Dame de la Garde
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in 7th Arrondissement within a mile (2 km) of Notre-Dame de la Garde, New Hotel of Marseille is within 2 miles (3 km) of other popular sights such as La Vieille Charite. This 4-star hotel has 100 guestrooms and offers an outdoor pool, free in-room WiFi, and a 24-hour business center. Located in central Marseille, the hotel is also near Museum of European and Mediterranean Civilisations and Chateau d'If.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to noon.
All 100 soundproofed rooms feature minibars, coffee makers, and free bottled water. 100-cm LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are also available.
At New Hotel of Marseille, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. Self parking is available for EUR 30 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 882 reviews