Sofitel Marrakech Palais Imperial & Spa

5.0 star property
Boardwalk/promenade hotel with 5 restaurants and 4 outdoor pools

Choose dates to view prices

Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers
Property video
5 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
3 bars/lounges, poolside bar
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym
  • Bar

Explore the area

View in a map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000
  • Place, Casino de Marrakech
    ‪3 min walk‬
  • Place, Koutoubia Mosque
    ‪10 min walk‬
  • Place, Jemaa el-Fnaa
    ‪18 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪6 min drive‬

Room options

Deluxe Room, 1 King Bed, Balcony (Contemporary)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Balcony (Contemporary)

8.0 out of 10
Very good
(22 reviews)
  • 356 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

  • 463 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Contemporary)

  • 463 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Terrace (Contemporary )

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Hivernage view)

7.0 out of 10
Good
(2 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, 2 Twin Beds, Balcony (Garden Side)

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed (Atlas)

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 1 King Bed (Prestige)

8.0 out of 10
Very good
(3 reviews)
  • 904 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Penthouse, Multiple Beds, Terrace (Koutoubia View)

  • 2260 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Presidential Suite, 2 Bedrooms, Terrace

  • 1938 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

You may also like

About the neighborhood

Marrakech

Located in Gueliz, Sofitel Marrakech Palais Imperial & Spa is a leisurely stroll from popular sights such as Koutoubia Mosque and Menara Mall. This 157-room, 5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Casino de Marrakech - 3 min walk - 0.2 miles
  • Le Grand Casino de La Mamounia - 7 min walk - 0.4 miles
  • Koutoubia Mosque - 10 min walk - 0.6 miles
  • Marrakech Plaza - 17 min walk - 0.9 miles
  • Jemaa el-Fnaa - 18 min walk - 1.0 mile

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 10 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Nobu Marrakesh - ‬3 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Café Extrablatt - ‬4 min walk
  • ‪Comptoir Darna - ‬4 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Boardwalk/promenade hotel with 5 restaurants and 4 outdoor pools
Guests of Sofitel Marrakech Palais Imperial & Spa have access to a full-service spa, 4 outdoor pools, and a nightclub. There's free valet parking, and an airport shuttle (available 24 hours) for MAD 600 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include an indoor pool, a children's pool, and a gym.
Guests can expect free WiFi and LCD TVs with DVD players. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Balconies, private yards, and minibars are also standard. Change of towels is available on request.
4 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 km
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MAD 270 per person
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L'Oasis
  • L'Orangerie
  • Le Jardin
  • Pool Lounge
  • So Lounge

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 549 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total (11 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

The listed airport shuttle fee applies per vehicle, one-way, for 3-4 passengers. The fee is MAD 500 per vehicle, one-way, for 1-2 guests.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MAD 270 per person
  • Airport shuttle fee: MAD 600 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel

Frequently asked questions

Is free cancellation available at Sofitel Marrakech Palais Imperial & Spa?

Sofitel Marrakech Palais Imperial & Spa provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Sofitel Marrakech Palais Imperial & Spa?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Sofitel Marrakech Palais Imperial & Spa on Dec 8, 2025 start from $276.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sofitel Marrakech Palais Imperial & Spa?

This hotel is situated in Gueliz, just steps from Bab El Djedid, and within a 10-minute walk of Casino de Marrakech and Le Grand Casino de La Mamounia. You'll also find Jemaa el-Fnaa and Majorelle Garden within a short drive.

Is parking available on site at Sofitel Marrakech Palais Imperial & Spa?

Yes, valet parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Sofitel Marrakech Palais Imperial & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does Sofitel Marrakech Palais Imperial & Spa have a casino?

No, Sofitel Marrakech Palais Imperial & Spa doesn't have a casino.

Is there an indoor pool at Sofitel Marrakech Palais Imperial & Spa?

Yes, this hotel has an indoor pool as well as 4 outdoor pools and 2 hot tubs.

What amenities will couples enjoy at Sofitel Marrakech Palais Imperial & Spa?

There are plenty of amenities for couples at this hotel, including 4 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Does Sofitel Marrakech Palais Imperial & Spa have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Sofitel Marrakech Palais Imperial & Spa have a restaurant that serves breakfast?

Yes, Sofitel Marrakech Palais Imperial & Spa has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sofitel Marrakech Palais Imperial & Spa allow pets to stay free of charge?

Yes, cats and dogs stay free at Sofitel Marrakech Palais Imperial & Spa and the property also provides food and water bowls.

Are there connecting rooms at Sofitel Marrakech Palais Imperial & Spa?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sofitel Marrakech Palais Imperial & Spa?

The closest major airport to Sofitel Marrakech Palais Imperial & Spa is Menara Airport (RAK), which is 3.2 mi away (10 minutes by car).

Are there rooms with balconies at Sofitel Marrakech Palais Imperial & Spa?

Yes, every guestroom at Sofitel Marrakech Palais Imperial & Spa comes with a balcony with some featuring pool or mountain views.

Sofitel Marrakech Palais Imperial & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 350 out of 705 reviews
Rating 8 - Good. 190 out of 705 reviews
Rating 6 - Okay. 90 out of 705 reviews
Rating 4 - Poor. 38 out of 705 reviews
Rating 2 - Terrible. 37 out of 705 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

ROXANNE

Stayed 3 nights in Aug 2025

10/10 Excellent

Wazma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Fletcher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - a must for any stay in Marrakesh ! Hotel and staff are amazing.
Stayed 4 nights in Jul 2025

6/10 Okay

Shaheen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
Stayed 3 nights in Jul 2025

6/10 Okay

Sophie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Sofitel and was impressed by the beautiful surroundings — the hotel is clean, stylish, and well-maintained, with lovely interiors that create a luxurious atmosphere. However, the service didn’t match the setting. While there were plenty of staff around, there seemed to be a lack of communication between them. Requests were often delayed or forgotten, and it felt like no one really knew what was going on. The service was noticeably slow throughout the stay, which took away from the overall experience. A stunning hotel with great potential, but the management and coordination behind the scenes need serious improvement.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel and the staff were very friendly and helpful. I would highly recommend this hotel and definitely would stay here again
Stayed 3 nights in Jun 2025

6/10 Okay

Zachary, Odessa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Poor check-in experience and I was actually asked to exit the pool aggressively because I was wearing a shirt. The individual I was dealing with just kept saying it was forbidden and when I asked why, he simply said it’s forbidden that’s all you need to know. Once I talked to our actual server (who was apologizing profusely on behalf of the other gentleman), and I explained to him that it was to keep the sun off of me and was a quick-dry water shirt, he went “oh” and talked to his manager who then agreed to let me in the pool with my shirt on. English is definitely a barrier and the whole experience was certainly off-putting and slightly embarrassing with everyone around and witnessing the entire ordeal, especially for this caliber of hotel. They also went after a couple of other individuals for various issues while I was there as well. Rooms were great but I might choose another hotel next time I’m looking for a place to stay nearby.
Stayed 1 night in Jun 2025

10/10 Excellent

rashida

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Most amazing place I’ve ever stayed. I left feeling inspired and thankful for such an amazing experience.
Stayed 4 nights in May 2025

4/10 Poor

Celina

Stayed 4 nights in Jun 2025

10/10 Excellent

DANNY

Traveled with family
Liked: Amenities
Every thing perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

Carey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
Stayed 3 nights in Jun 2025

10/10 Excellent

Saurash

Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn Majella

Traveled with group
Staff and amenities excellent. Didn’t let the scan only option for all menus food, drinks
Stayed 3 nights in Jun 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
Stayed 2 nights in Jun 2025

4/10 Poor

Adriana

Disliked: Staff & service, property conditions & facilities
Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.
Stayed 3 nights in May 2025

4/10 Poor

manuel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Menahem

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
unfriendly
Stayed 2 nights in Apr 2025

10/10 Excellent

patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, Confortable rooms, beautiful gardens
Stayed 3 nights in Apr 2025

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities
The Hotel facilities are excellent. However, staff and service are just about average. Service is slow. Finding table at breakfast or a seat by the pool was very difficult. Staff were less than helpful in this respect. We stayed in a suite. Cost high but service did not match this
Stayed 2 nights in Mar 2025

10/10 Excellent

Malkiat

Stayed 3 nights in Mar 2025

6/10 Okay

roderick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a wonderful hotel, only let down by downright unhelpful and inefficient reception staff. They should realise that the guests are their most important asset and attend to them with a little more alacrity
Stayed 6 nights in Feb 2025

10/10 Excellent

Abdul Rahman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

abderrazak

Liked: Staff & service
Disliked: Room comfort
L’hôtel a besoin de beaucoup de rénovation la chambre et les couloirs très mauvais état en plus le service était très long à la réception 2h pour avoir la chambre
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Stayed 3 nights in Nov 2024